Jobs in the United States

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Added 1 min ago
Lead Software Engineer
JPMC page
Plano, TX
…including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by…
Added 1 min ago
Environmental Scientist/Chemical Data Validator II 04265 NWSS
North Wind Group
Remote, United States
Basic proficiency with business writing, office automation and communication software, technology, and tools.
Added 1 min ago
QA Analyst
NTT Data Americas, Inc.
TN
Added 1 min ago
Machine Learning Engineer (3 of 3)
Dollar General
Goodlettsville, TN
…issues, and improves the accuracy and reliability of predictive automation ML Engineer helps increase the speed of delivery, improve the quality of code, and streamline processes in support…
Added 2 mins ago
DATA ENGINEERING MANAGER
Dollar General
Goodlettsville, TN
Drives team-level improvement in engineering automation, tooling, and delivery practices, including responsible use of approved AI-assisted tools in accordance with security, code-review,…
Added 2 mins ago
DATA ENGINEERING MANAGER
Dollar General
Goodlettsville, TN
Drives team-level improvement in engineering automation, tooling, and delivery practices, including responsible use of approved AI-assisted tools in accordance with security, code-review,…
Added 2 mins ago
DATA ENGINEERING MANAGER
Dollar General
Goodlettsville, TN
Drives team-level improvement in engineering automation, tooling, and delivery practices, including responsible use of approved AI-assisted tools in accordance with security, code-review,…
Added 2 mins ago
DATA ENGINEERING MANAGER
Dollar General
Goodlettsville, TN
Drives team-level improvement in engineering automation, tooling, and delivery practices, including responsible use of approved AI-assisted tools in accordance with security, code-review,…
Added 2 mins ago
Automation Controls Engineer
ManpowerGroup
Clarksville, TN
Our client is seeking an Automation Controls Engineer to join their team. As an Automation Controls Engineer, you will be part of the engineering organization supporting industrial…
Added 2 mins ago
Maintenance Technician
CBRE
Clarksville, TN
Step into the heart of automation. As a Maintenance Technician II, you’ll support the operation, maintenance, and optimization of cutting-edge robotic and material handling systems within a…
Added 2 mins ago
Class A or B CDL Driver
HPC Industrial
Memphis, TN
…service, deep industry expertise, and advanced technology and automation. We are committed to safety, people, growth, service, and performance. We provide the safest, most efficient…
Added 2 mins ago
Logistics Supervisor
WK Kellogg Co
Memphis, TN
…to develop employees, drive performance, support innovative automation technology, and help ensure products get where they need to be safely and…
Added 2 mins ago
C
Entry-level Healthcare Analyst
Cognizant
Nashville, TN
- $65,000 USD / year
Cognizant is helping healthcare leaders make the shift - with practical insights, more automation and efficiency, innovative products and services, and modern infrastructure which drives…
Added 2 mins ago
Enterprise Operating Model Manager, Energy
Accenture
Nashville, TN
Prior experience in Digital Transformation – robotic process automation, generative AI, Agile methodologies
Added 2 mins ago
AI & Data AVP, Manufacturing (Life Sciences/Pharma)
Deloitte
Nashville, TN
Shape and deliver use cases such as process visibility, exception management, predictive insights, AI-assisted quality analytics, intelligent automation, and connected operations.
Added 2 mins ago
Sr Databricks Data Engineer
Deloitte
Nashville, TN
DevOps and Automation: Oversee the implementation of CI/CD practices with tools such as Azure DevOps, AWS Code Pipeline, Jenkins, TFS, or PowerShell for streamlined deployments and…
Added 2 mins ago
Sr. Financial Analyst, Amazon Worldwide Fulfillment (AWF) - Exports Finance
Amazon
Nashville, TN
…financial operating processes that enable program scalability and automation. Dive deep and understand all impacts related to these…
Added 2 mins ago
Agentic AI Engineer, Senior - Anthropic/Claude
Deloitte
Nashville, TN
Added 2 mins ago
Agentic AI Engineer - Anthropic/Claude
Deloitte
Nashville, TN
Experience using Claude Cowork to support enterprise workflows, automation, research, or other knowledge-work use cases
Added 2 mins ago
HR Reinvention Consulting Sr. Manager, High Tech, Comms & Media or Software & Platforms
Accenture
Nashville, TN
…HR transformation projects that integrate digital solutions, automation, process, and organization optimization. You will work closely with clients to improve HR functions, enhancing both…
Added 2 mins ago
A
Organization Change Senior Manager, Software & Platforms or High Tech Industry
Accenture
Nashville, TN
- $132,500 to $338,300 USD / year
…human-centered experiences in environments shaped by data, automation, and Generative…
Added 2 mins ago
HR Reinvention Consulting Manager, High Tech Industry
Accenture
Nashville, TN
…executing HR reinvention projects that integrate digital solutions, automation, process, and organization optimization. You will work closely with clients to improve HR functions, enhancing…
Added 2 mins ago
Network Development Engineer , Wireless and Access Networks, Network Access Technologies
Amazon
Nashville, TN
Join Amazon's Network Access Technology team and build automation that keeps the world's largest enterprise wireless network running smoothly and healing itself. You'll design and deploy…
Added 2 mins ago
Senior Salesforce Engineer
Humana
Nashville, TN
…implementation, leveraging Salesforce technologies, integrations, automation, and data solutions to create meaningful business outcomes. This role requires someone who can operate…
Added 2 mins ago
Warehouse Lead Industrial Engineer - Ryder Last Mile (remote)
Ryder System
Nashville, TN
…within the operation through data driven CI, Engineering, and Automation efforts to deliver higher levels of performance in safety, quality, delivery, cost and growth. Effectively leverage…

Cisco

Technical Leader - AIOps & Agentic Platform

San Jose, CA, United States

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Job details

Experience: 8+ years of experience building, testing, and deploying backend software, operational tooling, or platform services within large-scale distributed environments.
Posting language: English
Posted: Oct 29, 2026

Original job description

The application window is expected to close on: 12/28/2026Meet the team

You will join the Cisco Mobility Services organization, part of the Mass-Scale Infrastructure Group (MIG) within Cisco. Cisco IoT Control Center is the #1 best-in-class cellular connectivity management platform, supporting over 300 million connected devices globally across critically important enterprise and telecom networks. Our global organization is responsible for end-to-end engineering and production operations of the platform. In this role, you will be a key senior engineer and technical leader building our next-generation AIOps and Agentic Operations Platform. You will design and implement AI-powered operational tools and multi-agent systems, actively participate in architectural and system design discussions, and partner closely with architects, SREs, and engineering leads to help our global teams operate sophisticated distributed systems with high reliability, intelligence, and speed.

Your impact

Build & scale agentic operations: Design, build, and deliver production-grade AI agents, multi-agent workflows, and platform capabilities that automate and optimize complex SRE and infrastructure operations.
Participate in architectural design: Actively contribute to architectural reviews, design specifications, and technical trade-off discussions for agentic platform interfaces, tool integration frameworks (e.g., Model Context Protocol / MCP), and observability pipelines.
Autonomous' incident & anomaly remediation: Develop intelligent operational workflows applying AI/ML, statistical analysis, and causal inference to real-time anomaly detection, automated root-cause analysis (RCA), and proactive incident mitigation.
Telemetry & tool integration: Design and implement integrations with existing telemetry frameworks, distributed monitoring systems, APIs, and cloud/on-prem environments to power real-time AI context gathering.
Production reliability & guardrails: Implement robust automated testing, evaluation harnesses, human-in-the-loop (HITL) approval gates, and deployment pipelines to ensure deterministic, safe, and secure agent behaviors in production.
Cross-team technical leadership: Collaborate closely with Principal Engineers, software engineers, data scientists, and operations teams to integrate AI capabilities smoothly into core platform workflows and mentor team members on AI engineering standard processes.
Measurable operational outcomes: Measure and report on operational benchmark gains, MTTR reduction, and automation efficiency to continuously refine agent performance and tool capabilities.

Minimum qualifications

Bachelor's degree in Computer Science, Computer Engineering, or a related technical field with 10+ years of relevant software engineering experience, or Master's degree with 8+ years, or PhD with 5+ years.
8+ years of experience building, testing, and deploying backend software, operational tooling, or platform services within large-scale distributed environments.
Proven track record of authoring at least 3+ major design proposals/RFCs and leading system design reviews for complex technical implementations.
5+ years of deep proficiency in Python, Go, Java, or Rust, with proven expertise in concurrency, data structures, and API development.
2+ years of practical experience developing with LLMs, including documented success in prompt engineering, tool/function calling, or transitioning AI agents from prototype to production.

Preferred qualifications

Experience with modern agent orchestration, semantic search, retrieval-augmented generation (RAG), and standard tool integration interfaces (e.g., MCP, function schemas).
Experience working with distributed telemetry and data pipelines (e.g., OpenTelemetry, Prometheus, Kafka/Pulsar, Elasticsearch, Vector Databases).
Practical exposure to SRE practices, CI/CD automation, Kubernetes/container environments, and runbook orchestration.
Experience building evaluation benchmarks, structured output validation, or security guardrails for production AI systems.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $216,300.00 to $280,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$216,300.00 - $322,900.00

Non-Metro New York state & Washington state:

$197,500.00 - $287,300.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Architectural design
ML
Statistics
Root cause analysis
Test automation
Leadership
Computer science
Computer engineering
Python
Go
Oracle Java
Rust
API development
Prometheus
Apache Kafka
Pulsar
Elasticsearch
CI/CD
Kubernetes
Create solutions to problems
Work as a team
Sales

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