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Junior AI Polyglot Engineer
Mitsui Sumitomo Marine Management (USA), Inc.
Warren, NJ
We are seeking a Junior AI Polyglot Engineer to join a product domain team within our Commercial Property & Casualty (P&C) insurance business, supporting areas such as Underwriting, Claims,…
Added 2 mins ago
Senior Full Stack Developer
Zelis
Morristown, NJ · St. Petersburg, FL · Atlanta, GA · Boston, MA · Creve Coeur, MO
We are seeking an experienced Senior Full Stack Cloud Developer / Software Engineer to design, develop, integrate, and support modern enterprise applications across Microsoft, Azure, AWS,…
Added 3 mins ago
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Senior Software Engineer, AWS
Randstad USA
Remote, United States
- $75 to $85 USD / hour
…Connect,DynamoDB,Amazon S3,S3,SNS,Amazon SQS,SQS,VPC,AWS,AWS services,AWS security,AWS solutions,API Gateway,APIs,audit logging,CloudTrail,cloud-native solutions,cloud security,cloud…
Added 4 mins ago
UX Product Owner
STC
United States
…data. As part of its growing EED support team, STC is seeking a Product Owner to lead the Consolidated Cumulus User Experience (Dashboard)…
Added 4 mins ago
UX Scrum Master
STC
United States
…execution and the strategic flow managed by the Release Train Engineer…
Added 4 mins ago
UX Test Engineer
STC
United States
The Consolidated Cumulus UX Test Engineer is responsible for the quality, reliability, and operational readiness of the Cumulus Dashboard system. This role focuses on rigorous Verification…
Added 5 mins ago
Professional Services Engineer - TAC
iDirect GOVERNMENT
Remote, United States
We are seeking an innovative, creative, and experienced Professional Services Engineer (PSE) who is ready for the challenges, responsibilities, and rewards that come with working in a…
Added 5 mins ago
AI Engineer
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We are seeking an experienced AI Engineer to join a growing technology team focused on building intelligent, scalable, and cloud-native applications. This role is ideal for a hands-on…
Added 9 mins ago
Senior Systems Engineer - EO/IR Development Programs
BAE Systems
Huntsville, AL
BAE Systems, Precision Guidance and Sensing Solutions (PGSS) Product Line within the Precision Strike (PS) Business Area is seeking an experienced Systems Engineer who possess a skilled…
Added 9 mins ago
DevOps Engineer (Remote)
SmartSuite
Overland Park, KS
As a Senior DevOps Engineer, you will play a critical role in the reliability, security, and scalability of SmartSuite's cloud infrastructure. This is a hands-on engineering position for…
Added 14 mins ago
QA Software Engineer
SynQor
Salem, NH
The QA Software Engineer is responsible for ensuring high quality of native and web applications through collaboration with the Software Engineering team and other Stakeholders. Projects…
Added 16 mins ago
Section 508 Compliance Test Engineer
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…are looking for an accomplished Section 508 Compliance Test Engineer to lead and execute hands-on accessibility testing across JTMS applications, including SAP Fiori and integrated…
Added 16 mins ago
Data Test Engineer
CACI International
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…developers, data engineers, business analysts, functional teams, and product owners within a SAFe Agile…
Added 16 mins ago
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Senior Test Engineer
Eaton Corporation
Woodridge, IL
- $71,000 to $105,000 USD / year
Collaborate with Hardware, Firmware, Software, Product Management, Quality, Manufacturing, and Customer Support teams to define test methodologies, assess product risks, and support…
Added 17 mins ago
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US Infrastructure Engineer
Solve Intelligence
New York City, NY
- $120,000 to $250,000 USD / year
You’ll be our first engineer in New York, working closely with our London infrastructure team. You’ll own how Solve is deployed, secured and run for our largest customers in the US. Many of…
Added 17 mins ago
Lead Software Engineer (Full Stack)
U.S. Bank
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Strong understanding of software design patterns, application architecture, resiliency, security, observability, monitoring, and reliability engineering .
Added 21 mins ago
Senior Manager, Technical Excellence & Escalations
Tenable, Inc.
Headquarters, MD
Both produce Tenable's earliest and clearest signal about product supportability and customer risk. Both have historically produced that signal faster than the organization could act on it.…
Added 22 mins ago
Sr AI & Automation Engineer (.NET ideal)
INSPYR Solutions
Deerfield Beach, FL
Sr AI & Automation Engineer (ideally .NET) and some automation and AI engineering experience.
Added 22 mins ago
Principal Field Security Engineer
GitLab
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…developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50%…
Added 31 mins ago
Software Application Engineer (US Federal)
Workday Government, LLC
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…the U.S. Federal Government which, due to federal government security requirements, mandates that all Workday personnel working on the contracts be United States citizens (naturalized or…
Added 34 mins ago
Senior Software Engineer (PBY)
L3Harris Technologies
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L3Harris Integrated Mission Systems is seeking a Software Engineer. Responsibilities include the translation of requirements into working and maintainable solutions for our Integrated…
Added 34 mins ago
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Senior Specialist, Java/Angular Full-Stack Engineer
BNY
Boston, MA · Westborough, MA
- $71,000 to $123,000 USD / year
We’re seeking a future team member for the role of Senior Specialist, Full-Stack Engineer to join our Performance & Compliance Team in the development and enhancement of Investment…
Added 35 mins ago
Software Engineer III, AI/ML GenAI
Google
New York, NY · Kirkland, WA · Mountain View, CA · Seattle, WA · San Francisco, CA
Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to…
Added 35 mins ago
Senior Staff Software Engineer, Feed Recommendation Infrastructure
Google
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Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to…
Added 39 mins ago
Network Design Engineer
General Dynamics Mission Systems, Inc
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CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must…

Closed listing

Cisco

Technical Consulting Engineer - Enterprise Switching

Research Triangle Park, NC, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: 5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The application window is expected to close on: 12/03/2026Meet the Team This team provides critical assistance to customers' technical support requests by applying technical expertise to conduct advanced troubleshooting and resolve issues. We handle technical problems within specific technologies and architectures, such as Security and Networking, across a broad range of problem complexity. Operating in a highly complex technical environment, we manage increasingly complex and integrated solutions that require deep, cross-product knowledge and systems-level thinking. We collaborate closely with customers, partners, engineering, and internal stakeholders to drive resolution and continuous improvement. Our team contributes to product quality by submitting bugs, defects, and quality escalations to Engineering. Additionally, we utilize and enhance lab environments and digital intellectual capital to deepen expertise, support troubleshooting, and scale solutions across the team, while leveraging AI capabilities, software, automation, and diagnostic tools to support quality and efficiency.

Your Impact As a Technical Consulting Engineer, you will apply your technical expertise to conduct advanced troubleshooting and resolve complex customer issues within Security and Networking architectures. You will manage integrated solutions in a highly complex technical environment, utilizing deep cross-product knowledge and systems-level thinking. By collaborating with customers, partners, and internal stakeholders, you will drive issue resolution and continuous improvement. You will actively contribute to product quality by identifying and submitting defects and quality escalations to Engineering. Furthermore, you will utilize and enhance lab environments, leverage diagnostic tools and packet analysis, and mentor peers to foster individual and team development.

Minimum Qualifications

5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Active CCNP Level Certification
Proficiency in advanced troubleshooting within complex Enterprise networks with proven ability to perform root cause analysis, manage technical escalations effectively, and create clear technical documentation.
Demonstrated experience utilizing packet analysis tools, such as Wireshark and TCPdump, to diagnose and resolve technical issues.
Strong cross-product knowledge with the ability to apply systems-level thinking to integrated solutions along with a proven track record of effective customer collaboration and stakeholder management to drive issue resolution.

Preferred Qualifications:

Experience leveraging AI capabilities, automation, and advanced diagnostic tools to improve troubleshooting efficiency.
Cisco Routing: Basic understanding of IPv4 routing, static and dynamic routing protocols (OSPF, EIGRP, and BGP), routing tables, and inter-VLAN routing.
Cisco Switching: Understanding of Layer 2 switching, VLANs, trunking, Spanning Tree Protocol (STP), EtherChannel, and Layer 3 switching.
Cisco VoIP: Basic understanding of Cisco Unified Communications, IP telephony, voice VLANs, QoS, and the fundamentals of how VoIP traffic is handled across an enterprise network.
Cisco ISE: Basic understanding of Cisco Identity Services Engine (ISE), including 802.1X authentication, RADIUS, TACACS+, authentication policies, and network access control.
Experience contributing to digital intellectual capital and scaling technical solutions across an organization.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $95,800.00 to $126,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$119,600.00 - $174,200.00

Non-Metro New York state & Washington state:

$103,400.00 - $166,000.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Provide technical expertise
Technical support
Troubleshooting
Product knowledge
Process improvement
Team building
Customer service
CCNP
Root cause analysis
Documentation
Wireshark
Tcpdump
OSPF
EIGRP
BGP
Create solutions to problems
Work as a team
Sales

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