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Added 1 min ago
UO
Engineer II, Autonomous Systems - Missouri Institute for Defense & Energy
University of Missouri System
MO
- $75,000 to $80,000 USD / year
The Engineer II - Autonomous Systems will support the development, integration, and testing of software for autonomous drone navigation and mission execution. The position will build…
Added 2 mins ago
CO
Assistant Director of Water and Wastewater Utilities Department
City of Winter Park
Winter Park, FL
- $123,350.26 to $154,187.82 USD / year
Manage projects with consultants and contractors including bidding, contracting, proposal development, scheduling, design reviews, construction management, etc.
Added 4 mins ago
Sr. Power Electronics Engineer - High Voltage, Satellites (Starlink)
SpaceX
Redmond, WA
…allow users to connect within minutes of unboxing, and the software that brings it all together. We’ve only begun to scratch the surface of Starlink’s potential global impact and are…
Added 4 mins ago
Systems Engineer III
Qualis LLC
Colorado Springs, CO
Qualis LLc is seeking a Systems Engineer III to support a growing portfolio of software products that focus on missile defense, space, and intelligence and will support various modeling,…
Added 9 mins ago
UG
Software Engineer (Full Stack Developer) - Remote
UnitedHealth Group
Austin, TX
- $72,800 to $130,000 USD / year
We are seeking a highly motivated Software Engineer (Full Stack Developer) to design, develop, and support modern enterprise web applications. In this role, you will work across the full…
Added 10 mins ago
Manufacturing Electrical Engineer
SEDAA
Plano, TX
The Manufacturing Electrical Engineer II will support manufacturing operations through the development, maintenance, troubleshooting, and continuous improvement of electrical test systems,…
Added 11 mins ago
Senior Software Engineering
Pearson
Montpelier, VT
As an Senior Software Engineering, you will serve as a senior technical owner and hands-on engineer responsible for designing, building, operating, and evolving scalable software solutions…
Added 11 mins ago
Quality Engineer, AI & Test Automation
Baylor Scott & White Health
Montpelier, VT
· The Quality Engineer, AI & Test Automation helps modernize BSWH’s quality approach by moving beyond traditional manual testing toward automation-first, engineering-integrated, and…
Added 11 mins ago
Sr Site Reliability Engineer -Remote US
SitusAMC
Montpelier, VT
Lead strategic initiatives for seamless application integration, orchestrating the collaboration of diverse software components to enhance overall system efficiency and drive optimal…
Added 11 mins ago
Frontend Engineer
GN Hearing
Montpelier, VT
Help create seamless digital experiences that support people on their hearing journey. As a Frontend Engineer , you will build and evolve customer-facing web experiences for Jabra Enhance,…
Added 11 mins ago
C
Senior QA Automation Engineer - Playwright & Selenium
Cognizant
Montpelier, VT
- $50,000 to $92,500 USD / year
We are seeking a Senior QA Automation Engineer - Playwright & Selenium to join our Quality Engineering team supporting critical financial applications. The ideal candidate will have strong…
Added 11 mins ago
Power Engineer II
HPE
Sunnyvale, CA
HPE has an immediate need at its Sunnyvale, CA location for a Power Engineer. This position reports to the Manager of Power Systems Development, a subgroup of HPE’s Engineering Services…
Added 11 mins ago
HPE Labs - Principal Research Engineer - HPE Quantum
HPE
Milpitas, CA
…integration with high-performance computing (HPC). As a Principal Software Engineer, you will help advance quantum computing from research toward practical applications. You will apply your…
Added 12 mins ago
Senior Associate Software Engineer
Truist Bank
Richmond, VA · Atlanta, GA · Charlotte, NC
6. Participates in the full software development lifecycle, including requirements refinement, design discussions, development, testing, deployment, and support.
Added 13 mins ago
Cellular Software Enablement Engineer, Wireless Technologies & Ecosystems
Apple
Sunnyvale, CA
…cellular connectivity at the heart of our devices. The Cellular Software & Technologies organization builds and optimizes Apple's in-house cellular software. Within this organization, the…
Added 13 mins ago
Software Engineer, Triage Services
Apple
Cupertino, CA
The System Triage Services team builds mission-critical applications that help detect, analyze, and classify low-level software crashes across all Apple platforms.
Added 17 mins ago
I
Sr. IT Support Engineer
iSoftStone
Bellevue, WA
- $48 to $60 USD / hour
…excellence, and digital innovation. We specialize in web and application development, software testing and support, data and content management, digital experience, accessibility, and data…
Added 17 mins ago
Senior Software Engineer - Fullstack with Rust
Veeva
Remote, United States
We are looking for a Fullstack Sr. Software Engineer who is energized by building a new agent first CRM platform from 0 to 1. You will have a high degree of ownership over the entire stack:…
Added 18 mins ago
Software Development Engineer II, Selling Partner Trust & Compliance
Amazon.com Services LLC
Seattle, WA
…buying on Amazon easier and safer in your first few weeks? As a Software Development Engineer on the Selling Partner Services team you will be actively working on systems and features that…
Added 18 mins ago
Software Development Engineer
Amazon.com Services LLC
Seattle, WA
- 3+ years of non-internship professional software development experience
Added 18 mins ago
Software Development Manager, AWS Tagris
Amazon Development Center U.S., Inc.
Seattle, WA
- Lead, grow, and mentor a team of software development engineers, setting clear goals, providing actionable feedback, and creating development plans that help each team member advance…
Added 18 mins ago
Senior System Development Engineer, Leo - Payload and Terminals
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
Experience managing software development, including integrating, troubleshooting and diagnosing RF related software bugs.
Added 18 mins ago
Software Dev Engineer, Antenna Calibration, Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
- 1+ years of software development engineer or related occupational experience
Added 18 mins ago
Security Engineer, Field Innovation, Security Search and Observability (SSO)
Amazon Development Center U.S., Inc.
Austin, TX · Arlington, VA · Santa Clara, CA
We are hiring a Security Engineer to work at the intersection of customer impact and AI. Our team builds and operates the detection, correlation, and vulnerability-management capabilities…
Added 19 mins ago
Hardware Systems Engineer, Hardware Tools / Firmware
Cloudflare
Austin, TX
…companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by…

Closed listing

Cisco

Technical Consulting Engineer - Enterprise Switching

Research Triangle Park, NC, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: 5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The application window is expected to close on: 12/03/2026Meet the Team This team provides critical assistance to customers' technical support requests by applying technical expertise to conduct advanced troubleshooting and resolve issues. We handle technical problems within specific technologies and architectures, such as Security and Networking, across a broad range of problem complexity. Operating in a highly complex technical environment, we manage increasingly complex and integrated solutions that require deep, cross-product knowledge and systems-level thinking. We collaborate closely with customers, partners, engineering, and internal stakeholders to drive resolution and continuous improvement. Our team contributes to product quality by submitting bugs, defects, and quality escalations to Engineering. Additionally, we utilize and enhance lab environments and digital intellectual capital to deepen expertise, support troubleshooting, and scale solutions across the team, while leveraging AI capabilities, software, automation, and diagnostic tools to support quality and efficiency.

Your Impact As a Technical Consulting Engineer, you will apply your technical expertise to conduct advanced troubleshooting and resolve complex customer issues within Security and Networking architectures. You will manage integrated solutions in a highly complex technical environment, utilizing deep cross-product knowledge and systems-level thinking. By collaborating with customers, partners, and internal stakeholders, you will drive issue resolution and continuous improvement. You will actively contribute to product quality by identifying and submitting defects and quality escalations to Engineering. Furthermore, you will utilize and enhance lab environments, leverage diagnostic tools and packet analysis, and mentor peers to foster individual and team development.

Minimum Qualifications

5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Active CCNP Level Certification
Proficiency in advanced troubleshooting within complex Enterprise networks with proven ability to perform root cause analysis, manage technical escalations effectively, and create clear technical documentation.
Demonstrated experience utilizing packet analysis tools, such as Wireshark and TCPdump, to diagnose and resolve technical issues.
Strong cross-product knowledge with the ability to apply systems-level thinking to integrated solutions along with a proven track record of effective customer collaboration and stakeholder management to drive issue resolution.

Preferred Qualifications:

Experience leveraging AI capabilities, automation, and advanced diagnostic tools to improve troubleshooting efficiency.
Cisco Routing: Basic understanding of IPv4 routing, static and dynamic routing protocols (OSPF, EIGRP, and BGP), routing tables, and inter-VLAN routing.
Cisco Switching: Understanding of Layer 2 switching, VLANs, trunking, Spanning Tree Protocol (STP), EtherChannel, and Layer 3 switching.
Cisco VoIP: Basic understanding of Cisco Unified Communications, IP telephony, voice VLANs, QoS, and the fundamentals of how VoIP traffic is handled across an enterprise network.
Cisco ISE: Basic understanding of Cisco Identity Services Engine (ISE), including 802.1X authentication, RADIUS, TACACS+, authentication policies, and network access control.
Experience contributing to digital intellectual capital and scaling technical solutions across an organization.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $95,800.00 to $126,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$119,600.00 - $174,200.00

Non-Metro New York state & Washington state:

$103,400.00 - $166,000.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Provide technical expertise
Technical support
Troubleshooting
Product knowledge
Process improvement
Team building
Customer service
CCNP
Root cause analysis
Documentation
Wireshark
Tcpdump
OSPF
EIGRP
BGP
Create solutions to problems
Work as a team
Sales

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