Jobs in the United States

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Added 5 mins ago
AC-DC Power Design Engineer
Apple
San Jose, CA
Apple is looking for an experienced AC-DC Adapter Design Engineer to develop the next generation of high-density offline power supplies for our portable products.
Added 5 mins ago
Jr Palo Alto Integration Tech
Koniag Government Services
Washington, DC
…operational records under established procedures and senior engineer…
Added 5 mins ago
Field Service Engineer II - Oklahoma City / OK
Abbott Laboratories Inc(ALI)
OK
We’re hiring a Field Service Engineer within our Diagnostics Division. This is a field-based, remote role that covers the Oklahoma City / OK territory.
Added 9 mins ago
Security Platform Engineer - Poly
HP
Austin, TX
The Security Platform Engineer owns the reusable platform capabilities that embed security and compliance into our development and delivery workflows. You will build and run the security…
Added 12 mins ago
Network Engineer
Caris MPI, Inc.
Irving, TX
…Information Technology team with the addition of an IT Network Engineer. This individual will take daily direction from the Manager of Networking, and be responsible for design,…
Added 13 mins ago
Global Product Support Engineer III
Applied Materials
Kalispell, MT · Kalispell
As a Global Product Support Engineer, you will be using your project management skills, mechanical aptitude, and data analysis techniques to develop and publish maintenance strategies for…
Added 14 mins ago
Distinguished Engineer, AI Security Systems (Remote)
CrowdStrike
Harrisburg, PA
…operations. CrowdStrike built the Cybersecurity Superintelligence Lab to ensure defenders stay…
Added 14 mins ago
Clinical Specialist, Cranial & Spinal Technologies - Harrisburg/Allentown, PA.
Medtronic
Harrisburg, PA · Allentown, PA
Added 15 mins ago
Principal EP Mapping Specialist, CAS-Philly
Medtronic
Philadelphia, PA
Experience in the cardiac catheter ablation field, EP lab, in a hospital/clinic or EP medical sales providing technical / clinical support.
Added 20 mins ago
Senior Product Manager/Product Builder
Emergence AI
NY
Emergence AI is a frontier agentic AI lab advancing safe, autonomous AI through its pioneering neuroformal architecture. We are building the next generation of enterprise AI: systems…
Added 21 mins ago
O
Data Center Electrical Systems & Rack Integration Engineer
Oracle
Jefferson City, MO
- $102,300 to $209,500 USD / year
+ Work with lab teams and vendors to validate electrical performance prior to deployment.
Added 23 mins ago
Director - Customer Response Engineering
Musarubra US, LLC
Remote, United States
Build and run a lab that reproduces customer environments. Use it to reproduce issues quickly and to test releases before customers deploy them.
Added 25 mins ago
Electronics Engineer II (Advanced Electronics Systems and Technologies | 345C)
JPL/NASA
Pasadena, CA
JPL is seeking an extraordinary Electronics Engineer II to join the Advanced Electronics Systems and Technologies group to help accelerate the frontier of space electronics. In this role,…
Added 25 mins ago
Electronics Engineer I (Advanced Electronics Systems and Technologies | 345C)
JPL/NASA
Pasadena, CA
JPL is seeking an extraordinary Electronics Engineer I to join the Advanced Electronics Systems and Technologies group to help accelerate the frontier of space electronics. In this role,…
Added 26 mins ago
GNC Engineer - Navigation Sensors and Algorithms
K2 Space
Los Angeles, CA
Hands-on experience with navigation hardware in the lab
Added 28 mins ago
Sr Specialist Instrumentation
Packaging Corporation of America
Filer City, MI
…control systems & accurate calibration & documentation of all lab test…
Added 29 mins ago
Product Engineer
Uniti
Little Rock, AR
As a Product Engineer, you’ll turn product ideas into solutions that are technically sound, supportable, and ready to launch. You’ll shape requirements, evaluate solution options and…
Added 29 mins ago
Engineer III
Uniti
Little Rock, AR
The Engineer III position will fulfill the role of a Customer Premises Platform Engineer who certifies, deployment readiness, and lifecycle support for customer-premises platforms. This…
Added 30 mins ago
Satellite Network Operations Engineer
Astranis
San Francisco, CA
As a Satellite Network Operations Engineer, you will be providing operations support for our satellite networks that include ground equipment and satellite payload. These networks are…
Added 34 mins ago
Field Service Engineer II - Oklahoma City / OK
Abbott Laboratories Inc(ALI)
OK
We’re hiring a Field Service Engineer within our Diagnostics Division. This is a field-based, remote role that covers the Oklahoma City / OK territory.
Added 38 mins ago
Software Quality Engineer I
MED Medtronic Inc
Mounds View, MN · Newton, MA
…growth and cross-functional collaboration as we work together to engineer the…
Added 39 mins ago
Building Operations & Controls Engineer 3
Pacific Northwest National Laboratory
Jefferson City, MO
At PNNL, our core capabilities are divided among major departments that we refer to as Directorates within the Lab, focused on a specific area of scientific research or other function, with…
Added 39 mins ago
Building Operations & Controls Engineer 2
Pacific Northwest National Laboratory
Jefferson City, MO
At PNNL, our core capabilities are divided among major departments that we refer to as Directorates within the Lab, focused on a specific area of scientific research or other function, with…
Added 40 mins ago
Senior Electrical/Systems Engineer – High Power RF Systems
x Varian Medical Systems, Inc.
United States
We are looking for a motivated engineer or scientist to join our Beam Generation Group, which develops the radiation-producing subsystem at the heart of Varian Radiation Oncology machines.…
Added 43 mins ago
Customer Quality Engineer
Gentex Corporation
Zeeland, MI
The Customer Quality Engineer is the point of contact with our customers regarding quality-related matters and to help ensure our products meet our customers’ expectations.

Closed listing

Cisco

Technical Consulting Engineer - Enterprise Switching

Research Triangle Park, NC, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The application window is expected to close on: 12/03/2026Meet the Team This team provides critical assistance to customers' technical support requests by applying technical expertise to conduct advanced troubleshooting and resolve issues. We handle technical problems within specific technologies and architectures, such as Security and Networking, across a broad range of problem complexity. Operating in a highly complex technical environment, we manage increasingly complex and integrated solutions that require deep, cross-product knowledge and systems-level thinking. We collaborate closely with customers, partners, engineering, and internal stakeholders to drive resolution and continuous improvement. Our team contributes to product quality by submitting bugs, defects, and quality escalations to Engineering. Additionally, we utilize and enhance lab environments and digital intellectual capital to deepen expertise, support troubleshooting, and scale solutions across the team, while leveraging AI capabilities, software, automation, and diagnostic tools to support quality and efficiency.

Your Impact As a Technical Consulting Engineer, you will apply your technical expertise to conduct advanced troubleshooting and resolve complex customer issues within Security and Networking architectures. You will manage integrated solutions in a highly complex technical environment, utilizing deep cross-product knowledge and systems-level thinking. By collaborating with customers, partners, and internal stakeholders, you will drive issue resolution and continuous improvement. You will actively contribute to product quality by identifying and submitting defects and quality escalations to Engineering. Furthermore, you will utilize and enhance lab environments, leverage diagnostic tools and packet analysis, and mentor peers to foster individual and team development.

Minimum Qualifications

5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Active CCNP Level Certification
Proficiency in advanced troubleshooting within complex Enterprise networks with proven ability to perform root cause analysis, manage technical escalations effectively, and create clear technical documentation.
Demonstrated experience utilizing packet analysis tools, such as Wireshark and TCPdump, to diagnose and resolve technical issues.
Strong cross-product knowledge with the ability to apply systems-level thinking to integrated solutions along with a proven track record of effective customer collaboration and stakeholder management to drive issue resolution.

Preferred Qualifications:

Experience leveraging AI capabilities, automation, and advanced diagnostic tools to improve troubleshooting efficiency.
Cisco Routing: Basic understanding of IPv4 routing, static and dynamic routing protocols (OSPF, EIGRP, and BGP), routing tables, and inter-VLAN routing.
Cisco Switching: Understanding of Layer 2 switching, VLANs, trunking, Spanning Tree Protocol (STP), EtherChannel, and Layer 3 switching.
Cisco VoIP: Basic understanding of Cisco Unified Communications, IP telephony, voice VLANs, QoS, and the fundamentals of how VoIP traffic is handled across an enterprise network.
Cisco ISE: Basic understanding of Cisco Identity Services Engine (ISE), including 802.1X authentication, RADIUS, TACACS+, authentication policies, and network access control.
Experience contributing to digital intellectual capital and scaling technical solutions across an organization.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $95,800.00 to $126,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$119,600.00 - $174,200.00

Non-Metro New York state & Washington state:

$103,400.00 - $166,000.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

About employer

More about this job

Skills

Provide technical expertise
Technical support
Troubleshooting
Product knowledge
Process improvement
Team building
Customer service
CCNP
Root cause analysis
Documentation
Wireshark
Tcpdump
OSPF
EIGRP
BGP
Create solutions to problems
Work as a team
Sales

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