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Added 1 min ago
Supplier Quality Management Engineer
BorgWarner PDS (USA) Inc.
Seneca, SC
Provide quality leadership to Tier 2 and below Automotive and Commercial Vehicle suppliers by serving as liaison between BorgWarner and their supply base on quality deliverables and…
Added 2 mins ago
Systems Engineer - API
Clayton
At Novo Nordisk, we are helping to improve the quality of life for millions of people worldwide. For more than 100 years, we have led the way in diabetes care. Being part of Novo Nordisk…
Added 2 mins ago
Senior Development Test Engineer - Mechanisms
Castelion Corporation
Torrance, CA · Torance, CA
The Senior Development Test Engineer owns the planning, execution, and analysis of tests that turn designs into flight-ready mechanisms. This role sits at the center of engineering,…
Added 3 mins ago
Staff, Mapping Software Engineer
Lucid Motors
Newark, CA
…world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global…
Added 6 mins ago
Data Engineer II - AWS/PySpark/ETL
JPMC page
Columbus, OH · OH
As a Data Engineer III at JPMorgan Chase within the CCB and Data Technology team, you serve as a seasoned member of an agile team to design and deliver trusted data collection, storage,…
Added 6 mins ago
Sr Lead Software Engineer
JPMC page
Jersey City, NJ · NY
As a Lead Software Engineer at JPMorganChase within the [insert LOB or sub LOB], you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading…
Added 7 mins ago
Construction Quality Control Manager
Ross Group
McAlester, OK
This position is responsible for daily project quality control, including review of all work items and material submittals. Your primary focus is to perform inspections of completed and…
Added 7 mins ago
Senior Project/Task Order Manager
Brown and Caldwell
Walnut Creek, CA
…that they are completed on time, within budget, while meeting quality standards and health and safety requirements. The role works closely with cross-functional teams to define project…
Added 7 mins ago
Engineer, Software Engineer, Digital Banking
Forbright Bank
Remote, United States
JOB SUMMARY: The Engineer, Software Engineering, Digital Banking is responsible for the build and test of integration services across the Digital Banking ecosystem. This role is a part of…
Added 9 mins ago
Business Intelligence Analyst
JDI
Macon, GA
Analyze, study and test data inputs and outputs to ensure quality
Added 9 mins ago
A
Electrical Engineer III
AECOM
Charlotte, NC
- $115,000 to $125,000 USD / year
Provide quality assurance oversight and independent quality control reviews of calculations, plans, specifications, and engineering reports developed by others.
Added 10 mins ago
Systems Engineer - API
Novo Nordisk
Clayton, NC
At Novo Nordisk, we are helping to improve the quality of life for millions of people worldwide. For more than 100 years, we have led the way in diabetes care. Being part of Novo Nordisk…
Added 10 mins ago
Software Engineer (Python, APIs, OCP/Kubernetes, Nvidia GPUs)
PNC
Pittsburgh, PA · Birmingham, AL · Farmers Branch, TX · Strongsville, OH
…an opportunity to contribute to the company’s success. As a Software Engineer (Python, APIs, OCP/Kubernetes, Nvidia GPUs) within PNC''s DNA ML Ops Tech organization, you will be based in…
Added 10 mins ago
26-039.B - Process Engineer
Harvest Midstream Company
F, WY
The Process Engineer II is responsible for providing technical support and engineering solutions that improve plant and pipeline performance, optimize throughput, and reduce operating…
Added 11 mins ago
Software Engineer - On-Site, Huntsville, AL
Oral Arts Laboratory Inc
Huntsvile, AL
Design, develop, test, implement, maintain, and improve software applications and systems that support the operations of our dental laboratory.
Added 11 mins ago
Lead Software Development Engineer in Test (SDET)
TCC Toyota Motor Credit Corporation Company
Plano, TX
We are seeking a Lead Software Development Engineer in Test (SDET) to join our team as an individual contributor. In this role, you will design, build, and maintain scalable test automation…
Added 11 mins ago
H
Enterprise Technology Costing Architect
HP
Spring, TX · Spring
- $174,050 to $278,450 USD / year
Ensure architectural support for required data quality, traceability, reconciliation and auditability.
Added 11 mins ago
H
Inside Solution Engineer - Edge AI and Advanced Compute Practice
HP
Fort Collins, CO · Fort Collins
- $83,000 to $127,800 USD / year
The Inside Solution Engineer provides remote technical support to HP's field Solution Engineers, helping them validate solutions, resolve technical issues, and advance customer engagements.…
Added 11 mins ago
Associate Software Engineer (Hybrid)
Vizient, Inc.
Irving, TX
Vizient is seeking an Associate Software Engineer to contribute to the design, development, testing, and delivery of scalable, secure, and user-centered software solutions.
Added 11 mins ago
Software Test Engineer
Abbott Laboratories
Pleasanton, CA
As a new graduate, you will be part of a collaborative team where you’ll learn regulated software development practices, build strong engineering discipline, and contribute directly to…
Added 11 mins ago
Manager, Clinical Affairs Specimen Operations
Abbott Laboratories
Madison, WI · La Jolla, CA
…their respective working groups to successfully complete high-quality deliverables on…
Added 11 mins ago
Staff Data Engineer
Abbott Laboratories
Madison, WI
The Staff Data Engineer is a senior, hands-on technical contributor within an Enterprise Data domain, owning technical design and the most complex implementation work for assigned data…
Added 11 mins ago
Manager, Clinical Affairs Specimen Operations
Abbott Laboratories
Madison, WI · La Jolla, CA
…their respective working groups to successfully complete high-quality deliverables on…
Added 12 mins ago
SI
Senior Software Engineer (LMTS), Backend – Enterprise Productivity
Salesforce, Inc.
CA · WA · NY
- $172,500 to $285,800 USD / year
You'll work with product managers, designers, frontend, mobile, and quality engineers, and with partner teams across Platform, Slackbot, and 3P Integrations. We build on PHP/Hack, Java, and…
Added 12 mins ago
Process Quality Engineer
THE RITEDOSE CORPORATION
Columbia, SC
The Process Quality Engineer is responsible for supporting Quality Assurance monitoring of manufacturing processes, materials, utilities, and related environmental controls within the…

Closed listing

Cisco

Technical Consulting Engineer - Enterprise Switching

Research Triangle Park, NC, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The application window is expected to close on: 12/03/2026Meet the Team This team provides critical assistance to customers' technical support requests by applying technical expertise to conduct advanced troubleshooting and resolve issues. We handle technical problems within specific technologies and architectures, such as Security and Networking, across a broad range of problem complexity. Operating in a highly complex technical environment, we manage increasingly complex and integrated solutions that require deep, cross-product knowledge and systems-level thinking. We collaborate closely with customers, partners, engineering, and internal stakeholders to drive resolution and continuous improvement. Our team contributes to product quality by submitting bugs, defects, and quality escalations to Engineering. Additionally, we utilize and enhance lab environments and digital intellectual capital to deepen expertise, support troubleshooting, and scale solutions across the team, while leveraging AI capabilities, software, automation, and diagnostic tools to support quality and efficiency.

Your Impact As a Technical Consulting Engineer, you will apply your technical expertise to conduct advanced troubleshooting and resolve complex customer issues within Security and Networking architectures. You will manage integrated solutions in a highly complex technical environment, utilizing deep cross-product knowledge and systems-level thinking. By collaborating with customers, partners, and internal stakeholders, you will drive issue resolution and continuous improvement. You will actively contribute to product quality by identifying and submitting defects and quality escalations to Engineering. Furthermore, you will utilize and enhance lab environments, leverage diagnostic tools and packet analysis, and mentor peers to foster individual and team development.

Minimum Qualifications

5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Active CCNP Level Certification
Proficiency in advanced troubleshooting within complex Enterprise networks with proven ability to perform root cause analysis, manage technical escalations effectively, and create clear technical documentation.
Demonstrated experience utilizing packet analysis tools, such as Wireshark and TCPdump, to diagnose and resolve technical issues.
Strong cross-product knowledge with the ability to apply systems-level thinking to integrated solutions along with a proven track record of effective customer collaboration and stakeholder management to drive issue resolution.

Preferred Qualifications:

Experience leveraging AI capabilities, automation, and advanced diagnostic tools to improve troubleshooting efficiency.
Cisco Routing: Basic understanding of IPv4 routing, static and dynamic routing protocols (OSPF, EIGRP, and BGP), routing tables, and inter-VLAN routing.
Cisco Switching: Understanding of Layer 2 switching, VLANs, trunking, Spanning Tree Protocol (STP), EtherChannel, and Layer 3 switching.
Cisco VoIP: Basic understanding of Cisco Unified Communications, IP telephony, voice VLANs, QoS, and the fundamentals of how VoIP traffic is handled across an enterprise network.
Cisco ISE: Basic understanding of Cisco Identity Services Engine (ISE), including 802.1X authentication, RADIUS, TACACS+, authentication policies, and network access control.
Experience contributing to digital intellectual capital and scaling technical solutions across an organization.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $95,800.00 to $126,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$119,600.00 - $174,200.00

Non-Metro New York state & Washington state:

$103,400.00 - $166,000.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Provide technical expertise
Technical support
Troubleshooting
Product knowledge
Process improvement
Team building
Customer service
CCNP
Root cause analysis
Documentation
Wireshark
Tcpdump
OSPF
EIGRP
BGP
Create solutions to problems
Work as a team
Sales

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