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Sr Enterprise Account Executive - Healthcare (Provider) - OHIO
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added just now
Lead Client Director - Strategic Healthcare (Provider)
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added just now
Sr. Solution Sales Executive - Data & Analytics - Insurance (FINS) - CHI
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added just now
New Logo Account Executive - Manufacturing - Rockies
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 1 min ago
Early Career Structural Engineer (Buildings)
WSP
New York, NY · NY
WSP is currently initiating a search for a Full-Time Early Career Structural Engineer for our New York, NY office. Be involved in projects with our Property & Buildings Team and be a part…
Added 1 min ago
AP
AV Technician III
Astreya Partners, LLC
San Francisco, CA
- $23.49 to $37.1 USD / hour
support-process improvements based on observed issues.
Added 1 min ago
Territory Sales Manager - Northern MI
Victaulic Company
Remote, United States
We engineer change for a more stable and sustainable world.
Added 1 min ago
Test Engineer (DEA)
Expression
Arlington, VA
Expression is seeking a Tester Engineer to support the Drug Enforcement Administration (DEA) Investigative Case and Data Ecosystem (ICDE) modernization effort. The program will modernize…
Added 1 min ago
Junior Test Engineer (DEA)
Expression
Arlington, VA
Expression is seeking a Junior Test Engineer to support the Drug Enforcement Administration (DEA) Investigative Case and Data Ecosystem (ICDE) modernization effort. The program is focused…
Added 1 min ago
Senior Quality Engineer
Leonardo DRS, Inc.
Danbury, CT
…navies around the world. We’re looking for a Senior Quality Engineer in Danbury who can turn demanding requirements into practical quality plans, help teams solve problems at their source,…
Added 2 mins ago
Manufacturing Engineer Sr
Hayward Industries, Inc.
North Kingstown, RI
Define, execute, and manage projects to identify and implement process improvements, cost savings, efficiency gains, and quality improvements
Added 2 mins ago
GF
Quality Engineer - 2nd Shift
GTI Fabrication
Goodyear, AZ
- $85,000 to $110,000 USD / year
GTI is seeking a detail-oriented and driven Quality Engineer to support and enhance our ISO 9001 Quality Management System (QMS) while ensuring product quality, operational excellence, and…
Added 2 mins ago
GF
Quality Engineer - 1st Shift
GTI Fabrication
Goodyear, AZ
- $85,000 to $110,000 USD / year
GTI is seeking a detail-oriented and driven Quality Engineer to support and enhance our ISO 9001 Quality Management System (QMS) while ensuring product quality, operational excellence, and…
Added 2 mins ago
Engineer- Controls II USA (Crew C)
First Solar (US)
New Iberia, LA
Responsible to assist with global communication between manufacturing process equipment and SQL database.
Added 2 mins ago
Quality Engineer
Performance Seats
Spartanburg, SC
…composites manufacturing will be taught on the job, but the Quality Engineer will be leading work to define and establish quality processes in pursuit of an ISO 9001…
Added 2 mins ago
Sr Site Reliability Engineer
State Employees' Credit Union
United States
The Senior Site Reliability Engineer mentors more junior SREs and coaches on process improvement opportunities. This role takes responsibility for support and stability of many…
Added 2 mins ago
Linux Engineer
Samsung SDS America
Plano, TX
We are seeking a Linux Infrastructure Engineer to manage, optimize, and secure enterprise Linux environments across on-premises data centers and public cloud platforms. This role focuses on…
Added 2 mins ago
Network Engineer
MicroVision
Orlando, FL
MicroVision in Orlando, Florida seeks an experienced Network Engineer for our global IT team to design, manage, and optimize our enterprise network infrastructure, ensuring a secure,…
Added 2 mins ago
Senior Software Development Engineer in Test (SDET)
STERIS Corporation
Vernon Hills, IL
While the formal title is Senior Test Automation Engineer, this is fundamentally a Senior Software Development Engineer in Test (SDET) role that requires deep software development expertise…
Added 2 mins ago
EC
Lead Power Systems Controls Engineer
Eaton Corporation
Urbandale, IA
- $97,000 to $143,000 USD / year
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need.…
Added 3 mins ago
Director of Creative Technologies
University of Virginia
Charlottesville, VA
Delivering high-quality work at speed, using AI and efficient production workflows to engineer polished, custom experiences on the timelines that fundraising and engagement work demands.
Added 3 mins ago
Senior Staff Engineer - Agentic Identity
Cisco
West Des Moines, IA
…compensation for the role in your location during the hiring…
Added 3 mins ago
Electrical Engineer
QPS Employment Group
Davenport, IA
Added 3 mins ago
Engineer II - Grid Planning
Alliant Energy
Cedar Rapids, IA
Help shape the future of energy, before it’s built. As an Engineer II on the Grid Planning team, you’ll play a key role in defining where and how new generation resources like wind, solar,…
Added 3 mins ago
A
Staff Engineer
Actalent
Cedar Rapids, IA
- $25 to $33 USD / hour
We are seeking a motivated Geotechnical Engineer to join our growing engineering consulting team. This individual will support geotechnical investigations, construction materials testing,…

Closed listing

Cisco

Technical Consulting Engineer - Enterprise Switching

Research Triangle Park, NC, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: 5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The application window is expected to close on: 12/03/2026Meet the Team This team provides critical assistance to customers' technical support requests by applying technical expertise to conduct advanced troubleshooting and resolve issues. We handle technical problems within specific technologies and architectures, such as Security and Networking, across a broad range of problem complexity. Operating in a highly complex technical environment, we manage increasingly complex and integrated solutions that require deep, cross-product knowledge and systems-level thinking. We collaborate closely with customers, partners, engineering, and internal stakeholders to drive resolution and continuous improvement. Our team contributes to product quality by submitting bugs, defects, and quality escalations to Engineering. Additionally, we utilize and enhance lab environments and digital intellectual capital to deepen expertise, support troubleshooting, and scale solutions across the team, while leveraging AI capabilities, software, automation, and diagnostic tools to support quality and efficiency.

Your Impact As a Technical Consulting Engineer, you will apply your technical expertise to conduct advanced troubleshooting and resolve complex customer issues within Security and Networking architectures. You will manage integrated solutions in a highly complex technical environment, utilizing deep cross-product knowledge and systems-level thinking. By collaborating with customers, partners, and internal stakeholders, you will drive issue resolution and continuous improvement. You will actively contribute to product quality by identifying and submitting defects and quality escalations to Engineering. Furthermore, you will utilize and enhance lab environments, leverage diagnostic tools and packet analysis, and mentor peers to foster individual and team development.

Minimum Qualifications

5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Active CCNP Level Certification
Proficiency in advanced troubleshooting within complex Enterprise networks with proven ability to perform root cause analysis, manage technical escalations effectively, and create clear technical documentation.
Demonstrated experience utilizing packet analysis tools, such as Wireshark and TCPdump, to diagnose and resolve technical issues.
Strong cross-product knowledge with the ability to apply systems-level thinking to integrated solutions along with a proven track record of effective customer collaboration and stakeholder management to drive issue resolution.

Preferred Qualifications:

Experience leveraging AI capabilities, automation, and advanced diagnostic tools to improve troubleshooting efficiency.
Cisco Routing: Basic understanding of IPv4 routing, static and dynamic routing protocols (OSPF, EIGRP, and BGP), routing tables, and inter-VLAN routing.
Cisco Switching: Understanding of Layer 2 switching, VLANs, trunking, Spanning Tree Protocol (STP), EtherChannel, and Layer 3 switching.
Cisco VoIP: Basic understanding of Cisco Unified Communications, IP telephony, voice VLANs, QoS, and the fundamentals of how VoIP traffic is handled across an enterprise network.
Cisco ISE: Basic understanding of Cisco Identity Services Engine (ISE), including 802.1X authentication, RADIUS, TACACS+, authentication policies, and network access control.
Experience contributing to digital intellectual capital and scaling technical solutions across an organization.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $95,800.00 to $126,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$119,600.00 - $174,200.00

Non-Metro New York state & Washington state:

$103,400.00 - $166,000.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Provide technical expertise
Technical support
Troubleshooting
Product knowledge
Process improvement
Team building
Customer service
CCNP
Root cause analysis
Documentation
Wireshark
Tcpdump
OSPF
EIGRP
BGP
Create solutions to problems
Work as a team
Sales

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