Jobs in the United States

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Senior ICAM Technical Lead
Other Agencies and Independent Organizations
Arlington, VA
- $143,913 to $187,093 USD / year
Experience serving as a technical lead, architect, or senior engineer.
Added 1 min ago
D
Full-Stack Engineer
Darkroom
New York, NY · New Jersey, NJ
- $120,000 to $160,000 USD / year
…current focus is to help consumer brands shift from "workflow automation" to "agent management" within their marketing operations. Shadow is the AI coordination layer - providing shared AI…
Added 1 min ago
Senior Ellucian Technical and Integrations Engineer
MassCareers
MA
MassArt's Information Technology team is looking for a Senior Ellucian Technical and Integrations Engineer to own the systems that keep the college running from the Colleague ERP at its…
Added 1 min ago
Air Proprietary Senior Tooling Engineer
The Boeing Company
Berkeley, MO
Integrate automated systems, robotic end-effectors, automated fastening, and metrology into tooling where applicable; collaborate with automation and controls engineering to deliver…
Added 1 min ago
Software engineer 1 – AI/ML Engineer (MLOps)
U.S. Bank National Association
Chicago, IL
Contribute to CI/CD pipelines, automated testing, containerization, and infrastructure automation efforts.
Added 1 min ago
Automation Engineer 4 (SDET/API automation)
U.S. Bank National Association
Atlanta, GA
The Automation Engineer tests, creates, implements and desktop automations. Performs design, scripting, testing, implementing, maintaining and modifying automations of moderate complexity,…
Added 3 mins ago
A
Staff Manufacturing Engineer, Vehicle Assembly & Test
ALSO
Palo Alto, CA
- $175,000 to $230,000 USD / year
- Work with equipment integrators and contract manufacturers to implement assembly automation and custom test systems, including dynamometers.
Added 3 mins ago
Senior Civil Engineer -- Energy & Industrial Group
Sargent & Lundy
Clayton, MO
…plants, substations, transmission lines and similar industrial…
Added 3 mins ago
Civil Engineer - Mid-Level
Sargent & Lundy
Clayton, MO
…designers in the design, modification, and analysis of power plant…
Added 3 mins ago
Lead Civil Engineer -- Energy & Industrial Group
Sargent & Lundy
Chattanooga, TN
…substations, transmission lines and similar heavy industrial…
Added 3 mins ago
Senior Civil Engineer -- Energy & Industrial Group
Sargent & Lundy
Chattanooga, TN
…plants, substations, transmission lines and similar industrial…
Added 3 mins ago
Civil Engineer - Mid-Level
Sargent & Lundy
Chattanooga, TN
…designers in the design, modification, and analysis of power plant…
Added 5 mins ago
Site Reliability Engineer
Quarterhill
UNAVAILABLE
Quarterhill is seeking a Senior Site Reliability Engineer (SRE) to join our growing team. This role is an exciting opportunity to contribute to the reliability and performance of smart…
Added 6 mins ago
PMU Hardware Electrical Design Engineer
Apple
Cupertino, CA
…products launched this year. We are looking for a hardworking engineer that is enthusiastic about embedded hardware design. You can work closely with a diverse and creative team to craft…
Added 6 mins ago
Module System Engineer
Apple
Cupertino, CA
We're looking for a Module System Engineer to design and deploy the test instruments that validate our camera and battery modules, from prototype through high-volume manufacturing. You'll…
Added 6 mins ago
Site Reliability Engineer - Fleet Command & Control
Etched
San Jose, CA
…command-and-control layer for our fleet of frontier inference systems: the alerting, automated recovery and fleet data that keep clusters serving, and the routing that gets each problem to…
Added 6 mins ago
Manufacturing Engineer
Access Laser Company
Everett, WA
Experience in production automation, control systems and data collection techniques.
Added 7 mins ago
Java Backend Software Engineer III
JPMC page
Chicago, IL
…team in Chicago, you will design and build scalable backend systems using modern technologies including Java, Spring Boot, Kubernetes, and Kafka - while growing your career alongside some…
Added 8 mins ago
Associate Engineer
DYNAX AMERICA CORP
Roanoke, VA
…Manages their own project plans. Works with Manager and or automation engineer to establish new equipment. Working knowledge and experience troubleshooting, and repairing industrial control…
Added 9 mins ago
Senior DevOps Engineer
ServiceNow
San Diego, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 9 mins ago
M
Senior Network Engineer - IPv6
modis
Herndon, VA
- $60 to $75 USD / hour
Akkodis is seeking a Senior Network Engineer - IPv6 for a W2 6-month contract position with the possibility of extension in Herndon, VA. This position requires on-site attendance five days…
Added 10 mins ago
Sr. Associate Engineer, Security & Governance Operations, Global IT Group
NSU AWAC Services Company
NY
The Sr. Associate Engineer, Security Operations independently administers and maintains assigned security platforms, implements configuration changes and integrations, identifies coverage…
Added 12 mins ago
IG
REMOTE - Sr Mobile CI/CD Engineer
Insight Global
Remote, United States
- From $80 USD / hour
Strong knowledge of iOS (Xcode, fastlane, signing) and Android (Gradle) build systems
Added 12 mins ago
Federal Network Support Engineer Senior
ASM Research
Fairfax, VA
The Senior Federal Network Support Engineer will provide expert-level technical infrastructure and software services support for the Azure Core Networking team within Government Cloud…
Added 12 mins ago
Federal Network Support Engineer (Intermediate)
ASM Research
Fairfax, VA
Intermediate Federal Network Support Engineer to provide foundational technical infrastructure and software services support for the Azure Core Networking team within Government Cloud…

Cisco

Technical Consulting Engineer

Research Triangle Park, NC, United States

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Job details

Experience: 5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Posting language: English
Posted: Nov 4, 2026

Original job description

The application window is expected to close on: 12/03/2026Meet the Team This team provides critical assistance to customers' technical support requests by applying technical expertise to conduct advanced troubleshooting and resolve issues. We handle technical problems within specific technologies and architectures, such as Security and Networking, across a broad range of problem complexity. Operating in a highly complex technical environment, we manage increasingly complex and integrated solutions that require deep, cross-product knowledge and systems-level thinking. We collaborate closely with customers, partners, engineering, and internal stakeholders to drive resolution and continuous improvement. Our team contributes to product quality by submitting bugs, defects, and quality escalations to Engineering. Additionally, we utilize and enhance lab environments and digital intellectual capital to deepen expertise, support troubleshooting, and scale solutions across the team, while leveraging AI capabilities, software, automation, and diagnostic tools to support quality and efficiency.

Your Impact As a Technical Consulting Engineer, you will apply your technical expertise to conduct advanced troubleshooting and resolve complex customer issues within Security and Networking architectures. You will manage integrated solutions in a highly complex technical environment, utilizing deep cross-product knowledge and systems-level thinking. By collaborating with customers, partners, and internal stakeholders, you will drive issue resolution and continuous improvement. You will actively contribute to product quality by identifying and submitting defects and quality escalations to Engineering. Furthermore, you will utilize and enhance lab environments, leverage diagnostic tools and packet analysis, and mentor peers to foster individual and team development.

Minimum Qualifications

5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Active CCNP Level Certification
Proficiency in advanced troubleshooting within complex Enterprise networks with proven ability to perform root cause analysis, manage technical escalations effectively, and create clear technical documentation.
Demonstrated experience utilizing packet analysis tools, such as Wireshark and TCPdump, to diagnose and resolve technical issues.
Strong cross-product knowledge with the ability to apply systems-level thinking to integrated solutions along with a proven track record of effective customer collaboration and stakeholder management to drive issue resolution.

Preferred Qualifications:

Experience leveraging AI capabilities, automation, and advanced diagnostic tools to improve troubleshooting efficiency.
Cisco Routing: Basic understanding of IPv4 routing, static and dynamic routing protocols (OSPF, EIGRP, and BGP), routing tables, and inter-VLAN routing.
Cisco Switching: Understanding of Layer 2 switching, VLANs, trunking, Spanning Tree Protocol (STP), EtherChannel, and Layer 3 switching.
Cisco VoIP: Basic understanding of Cisco Unified Communications, IP telephony, voice VLANs, QoS, and the fundamentals of how VoIP traffic is handled across an enterprise network.
Cisco ISE: Basic understanding of Cisco Identity Services Engine (ISE), including 802.1X authentication, RADIUS, TACACS+, authentication policies, and network access control.
Experience contributing to digital intellectual capital and scaling technical solutions across an organization.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $95,800.00 to $126,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$119,600.00 - $174,200.00

Non-Metro New York state & Washington state:

$103,400.00 - $166,000.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Provide technical expertise
Technical support
Troubleshooting
Product knowledge
Process improvement
Team building
Customer service
CCNP
Root cause analysis
Documentation
Wireshark
Tcpdump
OSPF
EIGRP
BGP
Create solutions to problems
Work as a team
Sales

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