Jobs in the United States

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Senior Data Engineering Support Engineer - Databricks & PySpark
NTT Data Americas, Inc.
Addison, TX
- $55 to $62 USD / hour
NTT DATA's Client is currently seeking a Senior Data Engineering Support Engineer to join their team in Addison, Texas.
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Senior AI/ML Engineer | Data Science
Kelly Services
Remote, United States
We are seeking a Senior AI/ML Engineer to join a growing AI and machine learning team focused on developing next-generation predictive analytics, intelligent automation, and generative AI…
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Senior Data Engineer (Cloud, Databricks & Advanced Analytics)
Kelly Services
Remote, United States
We are seeking a Senior Data Engineer with a strong software engineering foundation and proven experience designing, building, and deploying modern data solutions. The ideal candidate will…
Added 1 min ago
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IT Platform Engineer - Advanced
ExxonMobil
Spring, TX
- $143,000 to $165,000 USD / year
The IT Platform Engineer is responsible for providing engineering and operational support for IT platform technologies to address business needs and apply new IT solutions. This role…
Added 1 min ago
Software Principal Engineer
Dell Technologies
Round Rock, TX
Infrastructure Solutions Group (ISG) builds the products that power infrastructure, solutions, and data management our customers need most. Our teams design and develop the hardware and…
Added 1 min ago
ISG Hardware Engineer 1 - Material Science
Dell Technologies
Round Rock, TX
ISG builds the products that power infrastructure, solutions, and data management our customers need most. Our teams design and develop the hardware and software that connect…
Added 1 min ago
HVAC Engineer (Temple, Tx)
CBRE
Temple, TX · Killeen, TX
As a CBRE HVAC Engineer, you will be responsible for maintaining the integrity of commercial HVAC systems for a large-scale healthcare campus. You will provide proactive performance testing…
Added 2 mins ago
Network Engineer, Deployment & Support
Meta
El Paso, TX
Network Engineer, Deployment & Support Responsibilities:
Added 2 mins ago
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Staff Software Engineer, Cortex AI Functions
Snowflake
Bellevue, WA
- $236,000 to $339,200 USD / year
…Guide model-specific hosting and inference optimizations with infrastructure partners, validating their impact on quality and…
Added 2 mins ago
Network Engineer, Foundations and Support
Meta
Temple, TX · El Paso, TX
Meta is looking for a forward thinking Network Operations Engineer to support delivery of field services as part of our Edge and Network Services (ENS) team. Ideal candidate to possess…
Added 2 mins ago
Senior Kore.ai Developer / Conversational AI Engineer
NTT America, Inc.
Irving, TX
We are currently seeking a Senior Kore.ai Developer / Conversational AI Engineer to join our team in Irving , Texas (US-TX) , United States (US) .
Added 2 mins ago
Software Engineer III - Data Engineering | Infrastructure Platforms
JPMorgan Chase
Plano, TX
As a Software Engineer III at JPMorganChase within the Infrastructure Platforms organization, you serve as a seasoned member of an agile team to design and deliver trusted market-leading…
Added 2 mins ago
Sr DevSecOps Security Specialist
STC
United States
…security and compliance into a technical DevSecOps role, or for an engineer ready to grow into cybersecurity configuration and federal security…
Added 2 mins ago
Digital/Technical Product Manager Lead- AI Ops
USAA
San Antonio, TX
…use-case backlog for AIOps capabilities across Application and Infrastructure…
Added 2 mins ago
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Lead Thermal Design Engineer
Insight Global
Austin, TX
- $130,000 to $160,000 USD / year
○ For QTP, the lead engineer should own the thermal assessment for new customer requirements, such as a new PCIe adapter, a higher-power CPU, or a different storage configuration. They…
Added 2 mins ago
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Electrical Project Engineer - Power Infrastructure
Actalent
Dallas, TX
- $50 to $60 USD / hour
We Are seeking an Electrical Project Engineer to support the development of large-scale power infrastructure serving hyperscale data center loads. The engineer will support a…
Added 3 mins ago
Project Manager (Data Centers)
WSP USA
Houston, TX
As demand for AI, cloud computing, and digital infrastructure accelerates, our clients are developing some of the world's largest, most complex, and most power-intensive facilities. In this…
Added 3 mins ago
Enterprise AI Enablement Engineer
Crane Worldwide Logistics
Houston, TX
Automate platform configuration and deployment where supported using infrastructure as code, APIs, version control, and CI/CD pipelines.
Added 3 mins ago
Network Data Center Engineer
Texas Instruments
Dallas, TX
We are seeking a Network Data Center Engineer to design, build, and evolve scalable, resilient, and highly automated data center network architectures that enable private cloud and hybrid…
Added 3 mins ago
Senior Financial Planning & Analysis Manager
Cornerstone OnDemand
Houston, TX
…our SaaS products - from R&D investment and cloud/data center infrastructure to consumption-based AI costs and product-level margins - ensuring tight timelines, high-quality reporting, and…
Added 3 mins ago
Confluent - Staff Software Engineer II - Secure Compute
IBM
Dallas, TX · Austin, TX
The Secure Compute team builds and operates the foundational infrastructure layer that powers Confluent Cloud. Our mission is to enable the safe execution of code and data processing in…
Added 3 mins ago
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Principal Site Reliability Automation Developer - US REMOTE
Oracle
Austin, TX
- $102,300 to $209,500 USD / year
At Oracle Health, we’re building the next generation of reliable, AI-powered healthcare infrastructure.
Added 3 mins ago
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Senior Platform Software Engineer - OCI
Oracle
Austin, TX
- $92,500 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure…
Added 3 mins ago
Network Development Engineer II - Wireless, OTN-Wireless
Amazon
Austin, TX
…This opportunity will enable you to grow your skills as an engineer and have a lasting impact on Amazon's Wireless…
Added 3 mins ago
Network Development Engineer , Wireless and Access, Network Access Technologies
Amazon
Austin, TX
…healing itself. You'll design and deploy next-generation access infrastructure across thousands of global sites, solving complex problems at massive scale while your work directly enables…

Cisco

Technical Consulting Engineer - Enterprise Switching

Research Triangle Park, NC, United States

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Job details

Experience: 5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Posting language: English
Posted: Nov 4, 2026

Original job description

The application window is expected to close on: 12/03/2026Meet the Team This team provides critical assistance to customers' technical support requests by applying technical expertise to conduct advanced troubleshooting and resolve issues. We handle technical problems within specific technologies and architectures, such as Security and Networking, across a broad range of problem complexity. Operating in a highly complex technical environment, we manage increasingly complex and integrated solutions that require deep, cross-product knowledge and systems-level thinking. We collaborate closely with customers, partners, engineering, and internal stakeholders to drive resolution and continuous improvement. Our team contributes to product quality by submitting bugs, defects, and quality escalations to Engineering. Additionally, we utilize and enhance lab environments and digital intellectual capital to deepen expertise, support troubleshooting, and scale solutions across the team, while leveraging AI capabilities, software, automation, and diagnostic tools to support quality and efficiency.

Your Impact As a Technical Consulting Engineer, you will apply your technical expertise to conduct advanced troubleshooting and resolve complex customer issues within Security and Networking architectures. You will manage integrated solutions in a highly complex technical environment, utilizing deep cross-product knowledge and systems-level thinking. By collaborating with customers, partners, and internal stakeholders, you will drive issue resolution and continuous improvement. You will actively contribute to product quality by identifying and submitting defects and quality escalations to Engineering. Furthermore, you will utilize and enhance lab environments, leverage diagnostic tools and packet analysis, and mentor peers to foster individual and team development.

Minimum Qualifications

5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Active CCNP Level Certification
Proficiency in advanced troubleshooting within complex Enterprise networks with proven ability to perform root cause analysis, manage technical escalations effectively, and create clear technical documentation.
Demonstrated experience utilizing packet analysis tools, such as Wireshark and TCPdump, to diagnose and resolve technical issues.
Strong cross-product knowledge with the ability to apply systems-level thinking to integrated solutions along with a proven track record of effective customer collaboration and stakeholder management to drive issue resolution.

Preferred Qualifications:

Experience leveraging AI capabilities, automation, and advanced diagnostic tools to improve troubleshooting efficiency.
Cisco Routing: Basic understanding of IPv4 routing, static and dynamic routing protocols (OSPF, EIGRP, and BGP), routing tables, and inter-VLAN routing.
Cisco Switching: Understanding of Layer 2 switching, VLANs, trunking, Spanning Tree Protocol (STP), EtherChannel, and Layer 3 switching.
Cisco VoIP: Basic understanding of Cisco Unified Communications, IP telephony, voice VLANs, QoS, and the fundamentals of how VoIP traffic is handled across an enterprise network.
Cisco ISE: Basic understanding of Cisco Identity Services Engine (ISE), including 802.1X authentication, RADIUS, TACACS+, authentication policies, and network access control.
Experience contributing to digital intellectual capital and scaling technical solutions across an organization.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $95,800.00 to $126,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$119,600.00 - $174,200.00

Non-Metro New York state & Washington state:

$103,400.00 - $166,000.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Provide technical expertise
Technical support
Troubleshooting
Product knowledge
Process improvement
Team building
Customer service
CCNP
Root cause analysis
Documentation
Wireshark
Tcpdump
OSPF
EIGRP
BGP
Create solutions to problems
Work as a team
Sales

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