Jobs in the United States

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Added 1 min ago
D
Full-Stack Engineer
Darkroom
New York, NY · New Jersey, NJ
- $120,000 to $160,000 USD / year
…current focus is to help consumer brands shift from "workflow automation" to "agent management" within their marketing operations. Shadow is the AI coordination layer - providing shared AI…
Added 1 min ago
Senior Ellucian Technical and Integrations Engineer
MassCareers
MA
MassArt's Information Technology team is looking for a Senior Ellucian Technical and Integrations Engineer to own the systems that keep the college running from the Colleague ERP at its…
Added 1 min ago
Software engineer 1 – AI/ML Engineer (MLOps)
U.S. Bank National Association
Chicago, IL
Contribute to CI/CD pipelines, automated testing, containerization, and infrastructure automation efforts.
Added 1 min ago
Automation Engineer 4 (SDET/API automation)
U.S. Bank National Association
Atlanta, GA
The Automation Engineer tests, creates, implements and desktop automations. Performs design, scripting, testing, implementing, maintaining and modifying automations of moderate complexity,…
Added 1 min ago
Solutions Engineer
Springbrook Holding Company LLC
American Fork, UT
Springbrook is seeking a forward-thinking, customer-centric Solutions Engineer to play a critical role in supporting revenue growth and customer engagement. This individual will partner…
Added 2 mins ago
O
Software Engineer, Growth
Otter.ai
Mountain View, CA
- $155,000 to $185,000 USD / year
We are looking for a Software Engineer to join our growth team and work on SEO. Our growth team is focused on helping more people find Otter through organic search, both on search engines…
Added 2 mins ago
AF
Support Engineer - 6560285
Accenture Flex LLC Company
United States
- $37 to $47 USD / hour
Identify recurring issues and recommend automation or permanent fixes.
Added 3 mins ago
Senior Civil Engineer -- Energy & Industrial Group
Sargent & Lundy
Clayton, MO
…our clients. Depending on the role, employees may use data, automation, artificial intelligence, and other digital tools to support research, analysis, engineering and design activities,…
Added 3 mins ago
Civil Engineer - Mid-Level
Sargent & Lundy
Clayton, MO
Successful completion of the Fundamentals of Engineering (FE) exam, and designation as an Engineer in Training.
Added 3 mins ago
Lead Civil Engineer -- Energy & Industrial Group
Sargent & Lundy
Chattanooga, TN
…our clients. Depending on the role, employees may use data, automation, artificial intelligence, and other digital tools to support research, analysis, engineering and design activities,…
Added 4 mins ago
Senior Civil Engineer -- Energy & Industrial Group
Sargent & Lundy
Chattanooga, TN
…our clients. Depending on the role, employees may use data, automation, artificial intelligence, and other digital tools to support research, analysis, engineering and design activities,…
Added 4 mins ago
Civil Engineer - Mid-Level
Sargent & Lundy
Chattanooga, TN
Successful completion of the Fundamentals of Engineering (FE) exam, and designation as an Engineer in Training.
Added 4 mins ago
UG
Senior Data Engineer
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
The Optum Rx team is seeking a Sr Data Engineer to manage, optimize, and modernize critical enterprise database environments. In this role, you will play a critical role in the…
Added 6 mins ago
Site Reliability Engineer - Fleet Command & Control
Etched
San Jose, CA
…experience, which is then triaged by agents, and sent to an engineer as needed, with the logs, dashboards and recent changes already…
Added 7 mins ago
Java Backend Software Engineer III
JPMC page
Chicago, IL
As a Software Engineer III at JPMorganChase within Consumer & Community Banking, Digital Communication, you serve as a seasoned member of an agile team to design and deliver trusted,…
Added 9 mins ago
Senior DevOps Engineer
ServiceNow
San Diego, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 12 mins ago
IG
Senior Security Automation & Platform Engineer
Insight Global
Woonsocket, RI
- From $83 USD / hour
We are looking for a Senior Security Automation Engineer to build automated solutions that make security controls faster, more consistent, and easier to scale.
Added 12 mins ago
DevOps Engineer
Initiate Government Solutions
Washington, DC
IGS is currently recruiting a remote DevOps Engineer to support our work with our customer.
Added 14 mins ago
HA
Manager, Build Engineering
Hadrian Automation
Los Angeles, CA
- $200,000 to $280,000 USD / year
…production - and be accountable for the build outcomes of every engineer on your…
Added 15 mins ago
AWS Cloud Engineer
Synergy BIS
United States
Understanding of cloud migration procedures and automation within AWS
Added 15 mins ago
Facilities Engineer
Newell Brands
Atlanta
We are looking for a hands-on, early-career Associate Engineer to join our Energy, Reliability & Automation (ERA) team within Global Supply Chain Engineering. This role is primarily…
Added 17 mins ago
Firmware Engineer II
Spectra Logic
Boulder, CO
Spectra Logic is hiring a Firmware Engineer to design, build and validate embedded firmware for its tape library systems, including the Cube and TFinity platforms. You will write the code…
Added 19 mins ago
Industrial Engineering
Mars Wrigley Conf. (MCNA)
United States
…accelerating performance, and transforming how we work through data, automation, and AI-enabled…
Added 20 mins ago
UG
Lead AI/ML Platform Engineer - Remote
UnitedHealth Group
Eden Prairie, MN
- $145,500 to $249,500 USD / year
…commitments and committed audit-related deliverables. As a Lead AI/ML Engineer, you will help design and build this end-to-end AI lifecycle governance platform. You will establish technical…
Added 26 mins ago
BR
Senior Robotics Software Engineer, Simulation
Bonsai Robotics
San Jose, CA
- $180,000 to $215,000 USD / year
…and our compact, modular Amiga vehicles to deliver reliable automation to the world’s most demanding field operations - reducing costs and increasing operational…

Cisco

Technical Consulting Engineer

Research Triangle Park, NC, United States

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Job details

Experience: 5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Posting language: English
Posted: Nov 4, 2026

Original job description

The application window is expected to close on: 12/03/2026Meet the Team This team provides critical assistance to customers' technical support requests by applying technical expertise to conduct advanced troubleshooting and resolve issues. We handle technical problems within specific technologies and architectures, such as Security and Networking, across a broad range of problem complexity. Operating in a highly complex technical environment, we manage increasingly complex and integrated solutions that require deep, cross-product knowledge and systems-level thinking. We collaborate closely with customers, partners, engineering, and internal stakeholders to drive resolution and continuous improvement. Our team contributes to product quality by submitting bugs, defects, and quality escalations to Engineering. Additionally, we utilize and enhance lab environments and digital intellectual capital to deepen expertise, support troubleshooting, and scale solutions across the team, while leveraging AI capabilities, software, automation, and diagnostic tools to support quality and efficiency.

Your Impact As a Technical Consulting Engineer, you will apply your technical expertise to conduct advanced troubleshooting and resolve complex customer issues within Security and Networking architectures. You will manage integrated solutions in a highly complex technical environment, utilizing deep cross-product knowledge and systems-level thinking. By collaborating with customers, partners, and internal stakeholders, you will drive issue resolution and continuous improvement. You will actively contribute to product quality by identifying and submitting defects and quality escalations to Engineering. Furthermore, you will utilize and enhance lab environments, leverage diagnostic tools and packet analysis, and mentor peers to foster individual and team development.

Minimum Qualifications

5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Active CCNP Level Certification
Proficiency in advanced troubleshooting within complex Enterprise networks with proven ability to perform root cause analysis, manage technical escalations effectively, and create clear technical documentation.
Demonstrated experience utilizing packet analysis tools, such as Wireshark and TCPdump, to diagnose and resolve technical issues.
Strong cross-product knowledge with the ability to apply systems-level thinking to integrated solutions along with a proven track record of effective customer collaboration and stakeholder management to drive issue resolution.

Preferred Qualifications:

Experience leveraging AI capabilities, automation, and advanced diagnostic tools to improve troubleshooting efficiency.
Cisco Routing: Basic understanding of IPv4 routing, static and dynamic routing protocols (OSPF, EIGRP, and BGP), routing tables, and inter-VLAN routing.
Cisco Switching: Understanding of Layer 2 switching, VLANs, trunking, Spanning Tree Protocol (STP), EtherChannel, and Layer 3 switching.
Cisco VoIP: Basic understanding of Cisco Unified Communications, IP telephony, voice VLANs, QoS, and the fundamentals of how VoIP traffic is handled across an enterprise network.
Cisco ISE: Basic understanding of Cisco Identity Services Engine (ISE), including 802.1X authentication, RADIUS, TACACS+, authentication policies, and network access control.
Experience contributing to digital intellectual capital and scaling technical solutions across an organization.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $95,800.00 to $126,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$119,600.00 - $174,200.00

Non-Metro New York state & Washington state:

$103,400.00 - $166,000.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Provide technical expertise
Technical support
Troubleshooting
Product knowledge
Process improvement
Team building
Customer service
CCNP
Root cause analysis
Documentation
Wireshark
Tcpdump
OSPF
EIGRP
BGP
Create solutions to problems
Work as a team
Sales

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