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Electrical Project Engineer - Power Infrastructure
Actalent
Dallas, TX
- $50 to $60 USD / hour
We Are seeking an Electrical Project Engineer to support the development of large-scale power infrastructure serving hyperscale data center loads. The engineer will support a…
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Fire Protection Engineer
Leidos
Houston, TX
Leidos is seeking a Fire Protection Engineer (with expertise in Fire Life Safety) to join the National Airspace System Integration Support Contract (NISC) team.
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Housekeeping Supervisor
Schulte Companies
Chapel Hill, NC
Notifies GM and/or Chief Engineer of maintenance repairs necessary.
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Technical Recruiter
Assort Health
San Francisco, CA
- $115,000 to $140,000 USD / year
We’re looking for a Technical Recruiter to own full cycle recruiting for our engineering and Forward Deployed Engineer (FDE) roles. You’ll run searches from intake to close, partner…
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Quality Control Engineer II
Kelly Services
Houston, TX
Exciting Senior Quality Engineer - Metrology opportunity with an established medical device manufacturing company.
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Sr. Strategic Healthcare Advisor
Quantum Health, Inc.
Remote, United States
Engineer effective prompts and queries to develop deeper insights and answer complex questions using GenAI and other analytical tools.
Added 1 min ago
AF
GENERAL ENGINEER
Air Force District of Washington
Andrews AFB, MD
- $102,415 to $133,142 USD / year
The primary purpose of this position is: To serve as a professional general engineer, performing design, project programming, construction management/monitoring duties and improvement…
Added 1 min ago
MD
Interdisciplinary General Engineer/ Operations Research Analyst
Missile Defense Agency
Redstone Arsenal, AL · Colorado Springs, CO
- $91,870 to $144,102 USD / year
As an Interdisciplinary General Engineer/ Operations Research Analyst at the NH-0801/1515-3 some of your typical work assignments may include:
Added 1 min ago
NC
General Engineer
National Cemetery Administration
Oakland, CA
- $133,060 to $172,980 USD / year
…Directors and West District Office (WSD) office staff. The assigned Engineer will also provide needed professional engineering expertise in additional areas. This includes, for example,…
Added 1 min ago
US
ENGINEERING TECHNICIAN (MECHANICAL)
United States Fleet Forces Command
Naval Shipyard, Portsmouth, VA
- $90,838 to $118,092 USD / year
…Engineering and Planning Division (Code 260), Office of Chief Engineer (Code 240), Engineering and Planning Department (Code 200) of NORFOLK NAVAL…
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Senior UX Engineer, Cloud Learning Services
Google
Austin, TX
Share Senior UX Engineer, Cloud Learning Services
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Network Development Engineer II - Wireless, OTN-Wireless
Amazon
Austin, TX
We are looking for a Wireless Network Development Engineer to provide technical thought leadership in the evolution of our next-generation wireless networks. Our networks support an…
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Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Austin, TX
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
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Software Engineer II, Full-Stack
United States
Raytheon Software Engineering is looking for a Software Engineer II to join the Air C2 (Command and Control) and Sensors software department in Fullerton, California.
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Software Engineer II - RDPL - Onsite (San Diego)
United States
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations,…
Added 1 min ago
Director, Financial Systems & Transformation
ByrdGroup
NY
We are seeking a strategic leader who pairs deep systems expertise with strong process design instincts to build and own Flex's Financial Systems & Transformation function from the ground…
Added 1 min ago
Senior Staff Engineer - Agentic Identity
Cisco
Austin, TX
…compensation for the role in your location during the hiring…
Added 1 min ago
Senior Business Intelligence Engineer
Humana
Austin, TX
The Senior Business Intelligence (BI) Engineer engages with business value streams on diverse and complex opportunities leveraging a variety of technology platforms. The individual will…
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Principal BIOS Design Engineer
Jabil
Austin, TX
…experience and/or training · Minimum of 2 years experience as a Lead Engineer · Specific requirements as defined by the market sector · Or an equivalent combination of education, training…
Added 1 min ago
Project Manager Job Details | Black & Veatch Family of Companies
Black & Veatch
Houston, TX · Dallas, TX · Austin, TX · Charlotte, TX
…of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at +1-913-359-1622 or via our. This contact…
Added 1 min ago
Software Engineer II - Marketplace Efficiency (Bidding)
Indeed
Austin, TX
As a Software Engineer II at Indeed, you will design and build software that powers shared platforms, services, and products used across the company. You'll work on systems that operate at…
Added 2 mins ago
Staff Software Engineer
Realtor.com
Austin, TX
…homes, and the leads we send to agents. As the founding Staff engineer for API security on our new Edge and API Security team, you'll set the technical direction for how we protect them.…
Added 2 mins ago
Supply Chain Capacity Engineer
Meta
Austin, TX
Meta is seeking a Planning & Capacity Engineer to join the Infrastructure Supply Chain and Engineering (ISCE) Planning team to focus on planning optimization for all of Meta’s…
Added 2 mins ago
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Software Engineer Data & AI II (Full Time) – United States
Cisco
Austin, TX
- Full-time
You are a passionate software engineer with expertise in developing scalable data pipelines, designing robust analytics platforms, and building infrastructure to support machine learning…
Added 2 mins ago
DevOps Engineer I
Spring Venture Group
Kansas City, MO
The DevOps Engineer I is responsible for designing, improving and supporting a variety of technology solutions and systems built upon proprietary and third-party technology.

Cisco

Technical Consulting Engineer - Wireless

Research Triangle Park, NC, United States

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Job details

Experience: 5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Posted: Nov 4, 2026

Original job description

The application window is expected to close on: 12/03/2026Meet the Team:

The Wireless TAC (Technical Assistance Center) Team is a specialized support group that provides assistance for wireless networking issues. We help customers troubleshoot and resolve problems related to wireless products and technologies, ensuring networks operate efficiently and reliably. Our team collaborates closely with engineering and product teams to isolate root causes and deliver tailored solutions. Operating globally with 24x7 coverage through a follow-the-sun model, we provide continuous assistance. Our focus includes handling escalations, performing detailed troubleshooting, and offering guidance on wireless network design, deployment, and performance optimization. We aim to minimize downtime and maintain peak network performance for wireless environments.

Your Impact:

As a Technical Consulting Engineer, you will play a critical role in ensuring customer success by resolving complex wireless networking challenges. You will take ownership of high-level escalations, applying your skills in technical troubleshooting and root cause analysis to restore and optimize network performance. By collaborating cross-functionally with engineering and product teams, you will help drive product improvements and deliver exceptional customer support. Your work will directly contribute to minimizing network downtime and empowering customers to fully leverage advanced wireless technologies and security standards.

Minimum Qualifications:

5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Active CCNP Level Certification
Demonstrated proficiency in 802.11 Standards (Wi-Fi 6/6E/7) and wireless security frameworks (WPA2/WPA3, 802.1X, RADIUS/AAA).
Proven ability to perform root cause analysis, manage technical escalations effectively, and create clear technical documentation.
Advanced expertise in configuring, deploying, and troubleshooting Cisco Catalyst 9800 Wireless LAN Controller and Access Points

referred Qualifications:

Cisco Routing: Basic understanding of IPv4 routing, static and dynamic routing protocols (OSPF, EIGRP, and BGP), routing tables, and inter-VLAN routing.
Cisco Switching: Understanding of Layer 2 switching, VLANs, trunking, Spanning Tree Protocol (STP), EtherChannel, and Layer 3 switching.
Cisco VoIP: Basic understanding of Cisco Unified Communications, IP telephony, voice VLANs, QoS, and the fundamentals of how VoIP traffic is handled across an enterprise network.
Cisco ISE: Basic understanding of Cisco Identity Services Engine (ISE), including 802.1X authentication, RADIUS, TACACS+, authentication policies, and network access control.
Applied experience in RF Engineering principles and wireless network design optimization.
Track record of successful cross-functional collaboration with engineering and product development teams.
Experience operating within a global, high-volume Technical Assistance Center (TAC) environment.
Vendor Agnostic Wireless Certifications (CWNA, CWNP, CWNE, etc)

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $95,800.00 to $126,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$119,600.00 - $174,200.00

Non-Metro New York state & Washington state:

$103,400.00 - $166,000.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Provide technical expertise
Troubleshooting
Root cause analysis
Customer service
Security regulations
CCNP
Documentation
LAN
Microsoft Access
OSPF
EIGRP
BGP
Engineering principles
Collaboration
Create solutions to problems
Work as a team
Sales

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