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Supervisor, Distribution Services
Ameren
Ellisville, MO
…and financial performance criteria. Participate in project development, planning, implementation, completion and process improvement…
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Lead Power Systems Controls Engineer
Eaton Corporation
Fenton, MO
- $97,000 to $143,000 USD / year
Join Eaton's Electrical Engineering Services & Systems (EESS) team and lead the development, testing, and implementation of power systems control solutions for our customers using PLC’s,…
Added just now
Transmission Services Engineer
Associated Electric Cooperative, Inc.
Springfield, MO
As a Transmission Services Engineer, you will help evaluate and support the transmission system studies, models, and tariff processes that keep the grid reliable and ready for future…
Added 1 min ago
O
Senior Platform Software Engineer - OCI
Oracle
Jefferson City, MO
- $92,500 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure…
Added 1 min ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Jefferson City, MO
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 1 min ago
C
Regional Maintenance Manager
CBRE
Jefferson City, MO
- $200,000 to $210,000 USD / year
…technical and operational support to the account staff for the development of policies and procedures pertaining to all types of buildings handled by CBRE: including performance of…
Added 1 min ago
STA Technical Specialist - Electronics
Ford Motor Company
Jefferson City, MO
Maintain full responsibility for the development, maintenance and governance of electronics manufacturing standards.
Added 1 min ago
Sr Site Reliability Engineer -Remote US
SitusAMC
Jefferson City, MO
…reliable. Additionally, enhancing automation capabilities, scaling, process improvement, metric collection, security, and visibility into the product environments. Leveraging various DevOps…
Added 2 mins ago
ADAS Design Release Engineer
Stellantis
Auburn Hills, MI
…clarification and cross-functional team alignment, generate program development timelines, lead component packaging, component/system HW/SW validation plans, develop ECU diagnostics,…
Added 2 mins ago
ADAS Design Release Engineer
Stellantis
Auburn Hills, MI
…clarification and cross-functional team alignment, generate program development timelines, lead component packaging, component/system HW/SW validation plans, develop ECU diagnostics,…
Added 3 mins ago
Software Development Engineer, AWS Experience Analytics
Amazon Development Center U.S., Inc.
Seattle, WA
As a Software Development Engineer on this team, you will own features end to end - from shaping requirements with product and science partners to shipping production services that AWS…
Added 3 mins ago
Software Development Engineer, Ads Analytics & Insights-Fixed
Amazon.com Services LLC
New York, NY
- 1+ years of software development engineer or related occupational experience
Added 3 mins ago
Process Control Engineer
CPChem
Borger, TX
Join CPChem as a Process Control Engineer based in Borger, where you will play an essential role within our Technical division and Manufacturing & Projects group. In this position, you will…
Added 5 mins ago
Senior Engineer, Global Technology - Americas Capabilities
Expeditors
Grapevine, TX
As a Senior Engineer, you will provide technical leadership in the design, development, implementation, and operation of technology solutions that support Americas supply chain and…
Added 5 mins ago
Senior Engineer, Global Technology - Americas Capabilities
Expeditors
Romulus, MI
As a Senior Engineer, you will provide technical leadership in the design, development, implementation, and operation of technology solutions that support Americas supply chain and…
Added 5 mins ago
Senior Engineer, Global Technology - Americas Capabilities
Expeditors
Laredo, TX
As a Senior Engineer, you will provide technical leadership in the design, development, implementation, and operation of technology solutions that support Americas supply chain and…
Added 5 mins ago
Senior Engineer, Global Technology - Americas Capabilities
Expeditors
Edison, NJ
As a Senior Engineer, you will provide technical leadership in the design, development, implementation, and operation of technology solutions that support Americas supply chain and…
Added 7 mins ago
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Software Engineer Skill Level 2
Wyetech
Annapolis Junction, MD
- $78.99 to $99.84 USD / hour
The Software Engineer develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely…
Added 11 mins ago
Software Safety Engineer
Modern Technology Solutions Inc
Huntsville, AL · Huntsville
MTSI is seeking a highly skilled Software System Safety Engineer to join our team and contribute to the development, assessment, and rapid fielding of Army Uncrewed LE platforms. We are a…
Added 13 mins ago
Senior Deployment Engineer - Public Sector
Celonis
Remote, United States
…AI. At our core is the Celonis Context Model - which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually…
Added 13 mins ago
Senior Deployment Engineer - Hi Tech
Celonis
CA
…AI. At our core is the Celonis Context Model - which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually…
Added 13 mins ago
Senior Deployment Engineer - Health and Life Sciences
Celonis
NY
…AI. At our core is the Celonis Context Model - which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually…
Added 13 mins ago
Senior Deployment Engineer - Financial Services
Celonis
NY
…AI. At our core is the Celonis Context Model - which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually…
Added 13 mins ago
Lead Deployment Engineer
Celonis
NY
…AI. At our core is the Celonis Context Model - which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually…
Added 15 mins ago
ERS-NETA Electrical Testing Technician - Atlanta, GA
Vertiv
Atlanta, GA
Write complete, detailed reports promptly at end of project using a computer, and accurately process job billing.

Cisco

Technical Consulting Engineer

Research Triangle Park, NC, United States

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Job details

Experience: 5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Posting language: English
Posted: Nov 4, 2026

Original job description

The application window is expected to close on: 12/03/2026Meet the Team:

The Wireless TAC (Technical Assistance Center) Team is a specialized support group that provides assistance for wireless networking issues. We help customers troubleshoot and resolve problems related to wireless products and technologies, ensuring networks operate efficiently and reliably. Our team collaborates closely with engineering and product teams to isolate root causes and deliver tailored solutions. Operating globally with 24x7 coverage through a follow-the-sun model, we provide continuous assistance. Our focus includes handling escalations, performing detailed troubleshooting, and offering guidance on wireless network design, deployment, and performance optimization. We aim to minimize downtime and maintain peak network performance for wireless environments.

Your Impact:

As a Technical Consulting Engineer, you will play a critical role in ensuring customer success by resolving complex wireless networking challenges. You will take ownership of high-level escalations, applying your skills in technical troubleshooting and root cause analysis to restore and optimize network performance. By collaborating cross-functionally with engineering and product teams, you will help drive product improvements and deliver exceptional customer support. Your work will directly contribute to minimizing network downtime and empowering customers to fully leverage advanced wireless technologies and security standards.

Minimum Qualifications:

5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Active CCNP Level Certification
Demonstrated proficiency in 802.11 Standards (Wi-Fi 6/6E/7) and wireless security frameworks (WPA2/WPA3, 802.1X, RADIUS/AAA).
Proven ability to perform root cause analysis, manage technical escalations effectively, and create clear technical documentation.
Advanced expertise in configuring, deploying, and troubleshooting Cisco Catalyst 9800 Wireless LAN Controller and Access Points

referred Qualifications:

Cisco Routing: Basic understanding of IPv4 routing, static and dynamic routing protocols (OSPF, EIGRP, and BGP), routing tables, and inter-VLAN routing.
Cisco Switching: Understanding of Layer 2 switching, VLANs, trunking, Spanning Tree Protocol (STP), EtherChannel, and Layer 3 switching.
Cisco VoIP: Basic understanding of Cisco Unified Communications, IP telephony, voice VLANs, QoS, and the fundamentals of how VoIP traffic is handled across an enterprise network.
Cisco ISE: Basic understanding of Cisco Identity Services Engine (ISE), including 802.1X authentication, RADIUS, TACACS+, authentication policies, and network access control.
Applied experience in RF Engineering principles and wireless network design optimization.
Track record of successful cross-functional collaboration with engineering and product development teams.
Experience operating within a global, high-volume Technical Assistance Center (TAC) environment.
Vendor Agnostic Wireless Certifications (CWNA, CWNP, CWNE, etc)

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $95,800.00 to $126,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$119,600.00 - $174,200.00

Non-Metro New York state & Washington state:

$103,400.00 - $166,000.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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