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Network Engineer, Operations & Support
Meta
Kansas City, MO
Meta is seeking a Network Engineer to join our Site Services and Edge Network Services (ENS) Capacity & Network team. In this role, you will support the deployment, integration, and ongoing…
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QA/QC Program Engineer
Prime Data Centers
Remote, United States
The Quality Assurance/ Quality Control (QA/QC) Program Engineer serves as the quality authority across the full equipment lifecycle - from factory floor through energization, integrated…
Added 1 min ago
Senior Software Engineer, Frontend (Digital Products – Technician Hub)
Scout Motors
San Ramon, CA
As the Senior Software Engineer, Frontend for Scout Motors' Digital Products Technician Hub team, you will play a key role in building the frontend applications and experiences that support…
Added 1 min ago
Software Engineer (Apps) 4
WEX Inc
Remote, United States
We are seeking a seasoned Sr. Software Engineer in the WEX Mobility Engineering organization. This role will sit in the Mobility team that caters to fleet management and mobility payments…
Added 1 min ago
Senior Substation Protection & Controls Engineer | Regional Team Lead
CDM Smith
Springfield, MO
The successful candidate will serve as a technical authority for protection and control systems, lead complex substation projects, mentor engineering staff, support business growth, and…
Added 1 min ago
Senior Substation Protection & Controls Engineer | Regional Team Lead
CDM Smith
Columbia, MO
The successful candidate will serve as a technical authority for protection and control systems, lead complex substation projects, mentor engineering staff, support business growth, and…
Added 1 min ago
Senior Substation Protection & Controls Engineer | Regional Team Lead
CDM Smith
Saint Louis, MO
The successful candidate will serve as a technical authority for protection and control systems, lead complex substation projects, mentor engineering staff, support business growth, and…
Added 1 min ago
Senior Substation Protection & Controls Engineer | Regional Team Lead
CDM Smith
Independence, MO
The successful candidate will serve as a technical authority for protection and control systems, lead complex substation projects, mentor engineering staff, support business growth, and…
Added 1 min ago
Senior Substation Protection & Controls Engineer | Regional Team Lead
CDM Smith
Kansas City, MO
The successful candidate will serve as a technical authority for protection and control systems, lead complex substation projects, mentor engineering staff, support business growth, and…
Added 2 mins ago
Lead Databricks Data Engineer
EXL Talent Acquisition Team
NY
Job Description: Lead Databricks Data Engineer
Added 2 mins ago
Manufacturing Engineer
Coherent Corp. US
Santa Clara, CA
Support new product introduction, pilot builds, process validation, and production ramp-up.
Added 2 mins ago
AT
Senior Hardware Engineer - Cambridge MA
Akamai Technologies, Inc.
Jefferson City, MO
- $121,400 to $218,600 USD / year
As a Senior Hardware Engineer, you will be responsible for:
Added 2 mins ago
AT
Senior II Software Engineer
Akamai Technologies, Inc.
Jefferson City, MO
- $146,400 to $263,600 USD / year
…accessible and affordable globally. Infrastructure and services support developers in creating next-generation applications. Responsibilities include designing and developing core compute…
Added 2 mins ago
Sr. Software Engineer (Scala)
Cogent People Inc
Columbia, MD
Cogent People Inc. is seeking a Sr. Software Engineer (Scala) proficient in developing APIs in Scala, software design and architecture, cloud architecture, and large-scale systems.
Added 2 mins ago
A
Senior Data Engineer
ALO
Beverly Hills, CA
- $140,000 to $180,000 USD / year
We are looking for a Senior Data Engineer to build and scale the foundational data platform that powers analytics, real-time decisioning, and operational intelligence across Alo.
Added 3 mins ago
Staff Accountant
AIM Aerospace, Inc
Orange City, IA
We're seeking team members who thrive in fast-paced manufacturing environments for our Composites Manufacturing Engineer position at our Orange City, IA facility.
Added 3 mins ago
Senior Mechanical Engineer (Teradyne, North Reading)
Teradyne
North Reading, MA
We are seeking a highly motivated and collaborative Senior Mechanical Engineer to support our Silicon Photonics Engineering group in North Reading, MA. Development occurs in a dynamic and…
Added 3 mins ago
Senior Petroleum Engineer
BOK Financial
Dallas, TX
The Sr. Petroleum Engineer is primarily responsible for complex evaluations of oil and gas producing properties along with gas processing facilities; determines their present worth value,…
Added 4 mins ago
HCM Solutions Engineer
Resourcing Edge Services LLC
Remote, United States
The HCM Sales Solutions Engineer serves as a critical member of the Sales organization, partnering closely with Account Executives and Revenue leaders to showcase the value of our solutions…
Added 5 mins ago
Staff Instrument & Controls Engineer - Aviation & Federal
Burns & McDonnell
Kansas City, MO
The Staff Instrument & Controls (I&C) Engineer will work on design teams to create world class designs for grassroots and revamp/brown field aviation and federal projects. The Staff I&C…
Added 5 mins ago
AT
Production Service Engineer II
Akamai Technologies, Inc.
Jefferson City, MO
- $70,500 to $146,500 USD / year
As a Production Service Engineer II, you will maintain the stability, safety, and high availability of global network infrastructure. Executing critical deploymentsspanning software,…
Added 5 mins ago
Automation Engineer
Capstone Logistics LLC
Tulsa, OK
JOB SUMMARY: The Automation Engineer is responsible for supporting the deployment, integration, and ongoing optimization of automated material handling and warehouse automation systems.…
Added 6 mins ago
Senior IT System Administrator - Corporate IT (Kansas City)
Burns & McDonnell
Kansas City, MO
+ Provide support for select Azure-based workloads and services.
Added 6 mins ago
AT
Principal Software Engineer Lead (Kubernetes Product Platform)
Akamai Technologies, Inc.
Jefferson City, MO
- $169,300 to $304,700 USD / year
As a Principal Software Engineer Lead, you will be responsible for:
Added 6 mins ago
Quality Assurance - Quality Engineer I
Viant Medical
Orchard Park, NY
…medical technologies to patients around the world. As a Quality Engineer I, you will work alongside experienced professionals, gain exposure to cutting-edge manufacturing and quality…

Cisco

Software Engineer

Milpitas, CA, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

This role is hybrid based in San Jose/Milpitas office.

Meet the Team Join the Catalyst Center Customer Engineering team, which investigates complex software issues affecting customers and helps drive them to resolution. The team works across Cisco support, product engineering, and other partner groups to reproduce issues, identify root causes, and deliver fixes or workarounds. Its work helps restore customer operations while bringing product insights back to engineering. You’ll have opportunities to apply AI and automation to analyze logs, telemetry, and case data, speed up troubleshooting, and identify patterns that can improve the customer experience.

Your Impact Investigate complex customer escalations by analyzing software behavior, logs, traces, and code to identify root causes and determine next steps. Reproduce issues in lab environments and develop code fixes, diagnostic tools, or workarounds to resolve customer problems and prevent recurrence. Partner with development, test, and support teams to validate solutions and communicate clear progress through resolution. Use patterns from escalations to recommend product improvements that strengthen reliability and the customer experience.

Minimum Qualifications Bachelor’s degree in computer science software engineering, computer engineering, or a related field and 5+ years of professional software or a Masters and 2+ years

Experience reading, debugging, or modifying code in production software
Experience with Linux operating systems and operating Kubernetes or containerized microservices
Experience with networking or TCP/IP fundamentals

Preferred Qualifications

Hands-on experience debugging distributed data stores, including PostgreSQL and MongoDB.
Experience supporting or resolving complex customer escalations for enterprise software.
Experience reproducing software issues in lab or test environments.
Experience applying AI, machine learning, or generative AI tools to analyze logs, telemetry, traces, or case data, automate troubleshooting, or improve engineering workflows.
Experience developing diagnostic tools or automation, and communicating technical findings across engineering, support, and product teams.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $167,700.00 to $245,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$167,700.00 - $282,000.00

Non-Metro New York state & Washington state:

$149,100.00 - $250,900.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Recommend product improvements
Customer experience
Computer science
Computer engineering
Debugging
Industrial software
Linux
Kubernetes
Microservices
PostgreSQL
MongoDB
Create solutions to problems
Work as a team
Sales

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