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Staff Software Engineer, AI Developer Tooling
Scale AI
San Francisco, CA · NY
…build, test, continuous integration, and continuous delivery systems, working closely with stakeholders and internal customers to understand and refine…
Added just now
AT
Production Service Engineer II
Akamai Technologies, Inc.
Jefferson City, MO
- $70,500 to $146,500 USD / year
As a Production Service Engineer II, you will maintain the stability, safety, and high availability of global network infrastructure. Executing critical deploymentsspanning software,…
Added 2 mins ago
Senior IT System Administrator - Corporate IT (Kansas City)
Burns & McDonnell
Kansas City, MO
We are seeking an experienced Senior IT Infrastructure Administrator with deep expertise in Azure Cloud Administration as the primary responsibility area, complemented by working knowledge…
Added 3 mins ago
Electrical Engineer 3
ACS Professional Staffing
Vancouver, WA
ACS Professional Staffing is looking for an employee to work on-site with our client. This Electrical Engineer 3 will perform electrical system analysis, design, and technical reviews for…
Added 3 mins ago
Senior Software Engineer, Security Foundations
Snowflake Inc.
Bellevue, WA
As an Anti-Abuse Software Engineer, you will design and build necessary software solutions within a multi-cloud env. across a wide range of problem areas that proactively protect our…
Added 3 mins ago
Power Distribution EIT/Coordinator
HDR
Omaha, NE
…grow. From massive data centers to modernizing transmission systems, our industry-recognized engineers and scientists have been at the forefront of grid transformation for more than a…
Added 3 mins ago
S&
Data and AI Engineer (Mid-Level)
Shannon & Wilson, Inc
Seattle, WA
- $110,000 to $145,000 USD / year
Shannon & Wilson is a leading geotechnical engineering firm dedicated to delivering innovative solutions in infrastructure, transportation, and environmental projects. As part of our…
Added 4 mins ago
AB
Application Support Engineer
Absolute Business Solutions Corp
Bethesda, MD
- $110,000 to $225,000 USD / year
ABSC has an exciting opening for a TS/SCI-cleared Application Support Engineer supporting DIA-NDOC under the DTP contract. You will serve as a customer-facing technical anchor for a…
Added 4 mins ago
Space Mission Requirements and Planning Systems Engineer II (Top Secret / Sensit
Blue Origin LLC
Seattle, WA
The role is part of the In-Space Systems business unit, which is focused on addressing two of the most compelling challenges in spaceflight today: space infrastructure and increasing…
Added 4 mins ago
Software Engineer, Motion Controls & Manufacturing Automation
Blue Origin LLC
Seattle, WA
We are seeking a Software Engineer to design, build, and control custom manufacturing hardware supporting Blue Origin's advanced metal additive manufacturing processes - including the…
Added 4 mins ago
Ground System Site Reliability Engineer II
Blue Origin LLC
Seattle, WA
The role is part of the In-Space Systems business unit, which is focused on addressing two of the most compelling challenges in spaceflight today: space infrastructure and increasing…
Added 4 mins ago
Aerospace Systems Engineer III (Structures & Mechanisms) - Lunar Permanence
Blue Origin LLC
Seattle, WA
…knowledge, skills, and methods as well as computer/software systems to design and engineer overall systems infrastructure including engineering, implementation and integration, and…
Added 4 mins ago
Lead Software Development Engineer, Full Stack
PitchBook Data
Seattle, WA
PitchBook's Lead Software Development Engineer on the Frontier Data Platform team is a senior technical leader and prolific individual contributor. You will design, build, and own the…
Added 4 mins ago
Director, Solutions Data Centers
Cushman & Wakefield
Jefferson City, MO
+ Working command of data center infrastructure: electrical distribution and redundancy topologies (N+1, 2N, 2N+1), UPS and generator systems, mechanical cooling including liquid cooling,…
Added 5 mins ago
Lead Java Full Stack Engineer
PitchBook Data
Seattle, WA
PitchBook's Lead Software Development Engineer on the Frontier Data Platform team is a senior technical leader and prolific individual contributor. You will design, build, and own the…
Added 5 mins ago
Data Engineer - Sr. Consultant level
Visa Usa Inc
Bellevue, WA
…processing platform for banking, card issuing and financial market infrastructure and helps customers innovate and build the next generation of banking and payment solutions. Pismo joined…
Added 5 mins ago
Information and Cyber Security Engineer
Sound Credit Union
Tacoma, WA
Sound Credit Union is currently seeking an Information & Cyber Security Engineer to join our team! If you have a passion for securing IT systems and infrastructure while working…
Added 5 mins ago
Engineer Technician 1
ACS Professional Staffing
Vancouver, WA
ACS Professional Staffing is looking for an employee to work on-site with our client. This Engineer Technician 1 will support engineering teams by creating, modifying, and maintaining CAD…
Added 5 mins ago
Incident Management Lead Engineer
Mass Financial Services
United States
The IT Service Management Lead Engineer is a senior member of the Problem Management function responsible for leading and governing Incident and Problem Management processes that support…
Added 5 mins ago
Energy & Utilities Analyst, 1898 & Co.- Grid Modernization & Distribution (Kansas City)
Burns & McDonnell
Kansas City, MO
The Assistant Electrical Engineer (or Energy & Utilities Analyst) will work under the supervision of a consultant or project manager to assist with developing solutions to technical and…
Added 6 mins ago
Senior Full Stack Engineer, People Products
Thumbtack
Remote, United States
…engineering problem end to end, building on our identity-aware infrastructure as it matures and extending its capabilities to meet the specific needs of People products. You’ll work day to…
Added 6 mins ago
AD
Baseline Security Engineer
Agile Defense
Remote, United States
- $135,000 to $150,000 USD / year
Agile Defense is hiring a Baseline Security Engineer to support one of our clients. We are seeking a motivated security professional with experience in cybersecurity operations, compliance,…
Added 7 mins ago
Network Engineer, Enterprise Networking, Security & Unified Communications
BearCom
Garland, TX
We are seeking an experienced, hands-on Network Engineer to support, maintain, secure, and optimize our enterprise network infrastructure and unified communications environment. The ideal…
Added 7 mins ago
IT Systems Engineer Garland (Dallas), TX
BearCom
Garland, TX
BearCom is seeking a service-oriented IT Systems Engineer at our Garland, Texas headquarters. This role provides responsive technical support to employees while helping maintain the…
Added 7 mins ago
Civil Engineer 1
ACS Professional Staffing
Vancouver, WA
ACS Professional Staffing is looking for an employee to work on-site with our client. This Civil Engineer 1 position provides entry-level engineering support for the analysis, design,…

Cisco

Software Engineer

Milpitas, CA, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

This role is hybrid based in San Jose/Milpitas office.

Meet the Team Join the Catalyst Center Customer Engineering team, which investigates complex software issues affecting customers and helps drive them to resolution. The team works across Cisco support, product engineering, and other partner groups to reproduce issues, identify root causes, and deliver fixes or workarounds. Its work helps restore customer operations while bringing product insights back to engineering. You’ll have opportunities to apply AI and automation to analyze logs, telemetry, and case data, speed up troubleshooting, and identify patterns that can improve the customer experience.

Your Impact Investigate complex customer escalations by analyzing software behavior, logs, traces, and code to identify root causes and determine next steps. Reproduce issues in lab environments and develop code fixes, diagnostic tools, or workarounds to resolve customer problems and prevent recurrence. Partner with development, test, and support teams to validate solutions and communicate clear progress through resolution. Use patterns from escalations to recommend product improvements that strengthen reliability and the customer experience.

Minimum Qualifications Bachelor’s degree in computer science software engineering, computer engineering, or a related field and 5+ years of professional software or a Masters and 2+ years

Experience reading, debugging, or modifying code in production software
Experience with Linux operating systems and operating Kubernetes or containerized microservices
Experience with networking or TCP/IP fundamentals

Preferred Qualifications

Hands-on experience debugging distributed data stores, including PostgreSQL and MongoDB.
Experience supporting or resolving complex customer escalations for enterprise software.
Experience reproducing software issues in lab or test environments.
Experience applying AI, machine learning, or generative AI tools to analyze logs, telemetry, traces, or case data, automate troubleshooting, or improve engineering workflows.
Experience developing diagnostic tools or automation, and communicating technical findings across engineering, support, and product teams.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $167,700.00 to $245,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$167,700.00 - $282,000.00

Non-Metro New York state & Washington state:

$149,100.00 - $250,900.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Recommend product improvements
Customer experience
Computer science
Computer engineering
Debugging
Industrial software
Linux
Kubernetes
Microservices
PostgreSQL
MongoDB
Create solutions to problems
Work as a team
Sales

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