Jobs in the United States

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Added just now
Software Development Engineer
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
As a Software Development Engineer you will own the development, implementation, and test of the toolings and services on the Software Lab team. You will work with engineering teams across…
Added just now
Software Engineer II - Notification Manager
Mastercard
O'Fallon, MO
As a Software Engineer II, you will contribute to the design, development, testing, deployment, and support of backend services that power Notification Manager. You will work closely with…
Added 1 min ago
Mechanical Engineer Intern
Schweitzer Engineering Laboratories, Inc.
Pullman, WA
Schweitzer Engineering Laboratories (SEL) seeks a creative and motivated Mechanical Engineer who is passionate about solving problems and improving the lives of people. SEL develops…
Added 1 min ago
Product Manager, AI Solutions
BGBx
United States
…to find real needs, turn them into clear requirements, and test them with clients before they reach the roadmap. You will work daily with our engineers, data scientists, and client…
Added 2 mins ago
Control Systems Engineer (III or IV)
Chelan County PUD
Wenatchee, WA
The starting salary range for Control Systems Engineer III is $109,040 - $136,300 (based on qualifications). With tenure and strong performance in this role an employee may earn up to a…
Added 2 mins ago
MQ
Principal Project Engineer, Light Engines Electronics and Firmware
Monarch Quantum
San Diego, CA
- $175,000 to $225,000 USD / year
Join our fast-paced and passionate team as a Principal Project Engineer, Principal Project Engineer, Light Engines Electronics and Firmware. As we scale, you will be instrumental in…
Added 4 mins ago
B&
Software Design Engineer 4
Bucher & Christian Consulting, Inc. dba BCforward (BCF)
Redmond, WA
- $80 to $90 USD / hour
Job Title: Applications Dev & Test - Software Design Engineer 4
Added 4 mins ago
Software Release Systems Engineer
Ford Global
Dearborn, MI
As a member of the Systems Engineering team for Vehicle Software Updates, you will serve as a technical linchpin, driving the end-to-end delivery of robust software releasing solutions…
Added 4 mins ago
AT
Senior II Software Engineer - Linux Kernel Development
Akamai Technologies, Inc.
Jefferson City, MO
- $146,400 to $263,600 USD / year
As a Senior II Software Engineer, you will be responsible for:
Added 6 mins ago
A
Firmware Test Engineer
Actalent
Solon, OH
- $35 to $40 USD / hour
Job Title: Firmware Test EngineerJob DescriptionThis role focuses on managing and enhancing automated test systems for embedded firmware across a range of products. The Firmware Test…
Added 6 mins ago
Mechanical Engineer
Actalent
Bedford, OH
Proficiency with 3D CAD software such as SolidWorks, Inventor, Creo, or similar platforms.
Added 6 mins ago
Electrical Engineer
Actalent
Cleveland, OH
Job Title: Electrical EngineerJob DescriptionWe are seeking a highly skilled Electrical Engineer with extensive experience in electrical systems design and a strong background in consulting…
Added 6 mins ago
Designer
Actalent
Seven Hills, OH
Collaborate with the Lead Project Engineer and a team of engineers to translate product requirements into prototype and pilot designs.
Added 6 mins ago
A
Software Test Engineer
Actalent
Golden Valley, MN
- $45 to $65 USD / hour
The Sr Software Test Engineer leads verification, validation, and quality efforts for embedded software and autonomous robotic systems. This hands-on role develops automated test…
Added 6 mins ago
A
Software Test Engineer
Actalent
Owatonna, MN
- $55 to $68 USD / hour
Embedded Software Test Engineer / Validation & Automation Engineer
Added 6 mins ago
WW
Principal Advisor, Liquid Cooling & MEP Systems
World Wide Technology
Maryland Heights, MO
- $150,000 to $225,000 USD / year
…collaborative ecosystem featuring state-of-the-art hardware and software-WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions…
Added 6 mins ago
WW
Lead Advisor, Commissioning & Assurance
World Wide Technology
Maryland Heights, MO
- $131,200 to $196,800 USD / year
…collaborative ecosystem featuring state-of-the-art hardware and software-WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions…
Added 6 mins ago
Design Engineer, Sustaining
Hoffman Enclosures, Inc.
Anoka, MN
Develop and maintain documentation, including design specifications, test protocols, and change orders.
Added 6 mins ago
Software Engineer - Full Stack/ C#
Schweitzer Engineering Laboratories, Inc.
Pullman, WA
Participate in the design, implementation, and test of firmware/software systems.
Added 6 mins ago
Software Engineer II
Pinterest
Seattle, WA
Pinterest, Inc. seeks Software Engineer II in Seattle, WA:
Added 7 mins ago
Software Test Engineer
Imagine One Technology & Management Ltd
Keyport, WA
Imagine One Technology & Management is currently seeking a wide range of Software Tester Engineers “contingent” on award of the associated work to the Imagine One Team. This position…
Added 8 mins ago
MT
Automation Controls Engineer - Industrial Automation & Manufacturing Systems
Moseley Technical Services, Inc.
Auburn, WA
- $58.65 to $73.55 USD / hour
Design, develop, test, and deploy enhancements to automation hardware, software, and production equipment.
Added 8 mins ago
Graduate Electrical Engineer
WAGSTAFF INC
SyracuseSpokane Valley, WA
- Test and troubleshoot hardware and software
Added 9 mins ago
Test Engineer (HVP-DBB)
Texas Instruments
Dallas, TX
Test engineers spend a good amount of time in the lab and when they're not there, they are designing test hardware using software tools like cadence and building test programs on an ATE…
Added 10 mins ago
Guidance, Navigation & Control Engineer I - Early Career & New Graduate Rotation
Blue Origin LLC
Seattle, WA
…simulation, mission design, trajectory optimization, system test, aero sciences, mission design, trajectory optimization, and systems…

Cisco

Software Engineer

Milpitas, CA, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

This role is hybrid based in San Jose/Milpitas office.

Meet the Team Join the Catalyst Center Customer Engineering team, which investigates complex software issues affecting customers and helps drive them to resolution. The team works across Cisco support, product engineering, and other partner groups to reproduce issues, identify root causes, and deliver fixes or workarounds. Its work helps restore customer operations while bringing product insights back to engineering. You’ll have opportunities to apply AI and automation to analyze logs, telemetry, and case data, speed up troubleshooting, and identify patterns that can improve the customer experience.

Your Impact Investigate complex customer escalations by analyzing software behavior, logs, traces, and code to identify root causes and determine next steps. Reproduce issues in lab environments and develop code fixes, diagnostic tools, or workarounds to resolve customer problems and prevent recurrence. Partner with development, test, and support teams to validate solutions and communicate clear progress through resolution. Use patterns from escalations to recommend product improvements that strengthen reliability and the customer experience.

Minimum Qualifications Bachelor’s degree in computer science software engineering, computer engineering, or a related field and 5+ years of professional software or a Masters and 2+ years

Experience reading, debugging, or modifying code in production software
Experience with Linux operating systems and operating Kubernetes or containerized microservices
Experience with networking or TCP/IP fundamentals

Preferred Qualifications

Hands-on experience debugging distributed data stores, including PostgreSQL and MongoDB.
Experience supporting or resolving complex customer escalations for enterprise software.
Experience reproducing software issues in lab or test environments.
Experience applying AI, machine learning, or generative AI tools to analyze logs, telemetry, traces, or case data, automate troubleshooting, or improve engineering workflows.
Experience developing diagnostic tools or automation, and communicating technical findings across engineering, support, and product teams.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $167,700.00 to $245,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$167,700.00 - $282,000.00

Non-Metro New York state & Washington state:

$149,100.00 - $250,900.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Recommend product improvements
Customer experience
Computer science
Computer engineering
Debugging
Industrial software
Linux
Kubernetes
Microservices
PostgreSQL
MongoDB
Create solutions to problems
Work as a team
Sales

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