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Added just now
Senior Instrument & Controls Engineer - Aviation & Federal
Burns & McDonnell
Kansas City, MO
…Senior I&C Engineer will lead the design team throughout the Engineering/design, Procurement, and Construction (EPC) process, adapting I&C plans according to assigned budget, schedule,…
Added just now
Energy & Utilities Analyst, 1898 & Co.- Grid Modernization & Distribution (Kansas City)
Burns & McDonnell
Kansas City, MO
+ Analyzes, interprets, and applies engineering, financial, and economic conditions, theories, and principles to complete assigned tasks regarding technical and business implications to…
Added just now
AT
Director Engineering
Akamai Technologies, Inc.
Jefferson City, MO
- $203,600 to $366,400 USD / year
+ Have extensive experience leading large, distributed software engineering teams with a track record of delivering innovative software products
Added just now
Director, Salesforce Delivery & Architecture
Deloitte
Kansas City, MO
…platform roadmap, and lead global teams across architecture, engineering, delivery, and operations. You will partner closely with senior business, product, and technology leaders and serve…
Added just now
Account Manager
Tennant Company
Jacksonville, FL
Associate’s degree in business, Marketing, Industrial Distribution, Engineering, or a related field required, candidates with 3+ years outside sales experience and history of progressive…
Added 1 min ago
Software Engineering Intern (AI Focus)
Schweitzer Engineering Laboratories, Inc.
Pullman, WA
Schweitzer Engineering Laboratories (SEL) is looking for someone to join our Information Services Team as a Software Engineer Intern in Pullman, Washington. Ideal candidates for this…
Added 1 min ago
Director/Principal Consultant
SoftChoice
Seattle, WA
…outcomes. We do this through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and…
Added 1 min ago
Director/Principal Consultant
SoftChoice
Seattle, WA
…outcomes. We do this through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and…
Added 1 min ago
Data Scientist
DLA Piper LLP (US)
Seattle, WA
…systems, human/computer interaction, numerical analysis, and software engineering. Identifies patterns and looks for opportunities for…
Added 1 min ago
TLM, Embedded Experiences
OpenAI Inc.
Seattle, WA
Have strong systems design and software engineering fundamentals.
Added 1 min ago
Controls Integration Engineer
Blue Origin LLC
Seattle, WA
Resolve anomalies across the controls/avionics/software boundary during development and integrated testing
Added 1 min ago
Controls Engineer III
Blue Origin LLC
Seattle, WA
Define control and instrumentation requirements and interface with the Design Office, avionics, software, and test teams
Added 1 min ago
Autonomy Software Systems Engineer II - New Glenn
Blue Origin LLC
Seattle, WA
We are seeking dynamic software systems Engineers to join our New Glenn team at Blue Origin. In this role, you will have end-to-end responsibility for a New Glenn autonomy software…
Added 1 min ago
Electrical Engineer II - New Glenn Avionics
Blue Origin LLC
Seattle, WA
…role you'll interface with design, test, systems, integration, software and control engineering disciplines throughout the entire product lifecycle from conception to flight ready…
Added 1 min ago
Sr. Application Developer
Shedd Aquarium
Chicago, IL
Develop and maintain Shedd Aquarium’s website codebase using Ruby on Rails, PostgreSQL, React and other software libraries.
Added 1 min ago
Graphic Designer/Photographer
UIC Government Services and the Bowhead Family of Companies
Saint Louis, MO
+ Shall stay abreast of new and potentially evolving software packages which may be useful for NGA in the future.
Added 1 min ago
Robotics & Physical AI Architect
Oracle
Jefferson City, MO
You will work across robotics software, distributed cloud platforms, AI systems, edge computing, networking, security, and developer platforms to build architectures capable of operating…
Added 1 min ago
Senior Full Stack Engineer, People Products
Thumbtack
Remote, United States
- [5+] years of professional software engineering experience, including owning systems end to end from ambiguous problem to production.
Added 1 min ago
Manufacturing Engineer
Schweitzer Engineering Laboratories, Inc.
Pullman, WA
Schweitzer Engineering Laboratories (SEL) is looking for someone to join our Manufacturing Operations team as a Manufacturing Engineer in Pullman, WA. As a Manufacturing Engineer, you will…
Added 1 min ago
Business Development Systems Specialist
The Patriot Group
McKinney, TX
You'll also support proposal development, estimating, CRM data governance, and AI-enabled proposal software. Reports to the Senior Manager, Business Development Operations & Digital…
Added 1 min ago
Program Financial Analyst I
Sierra Nevada Corporation
Folsom, CA
…customers with years of experience in platform operations, engineering and full lifecycle management across domains – air, land, sea, space and…
Added 2 mins ago
SM
Senior AI Tools Testing Engineer
Select Minds LLC
Dallas, TX
- $120,000 to $140,000 USD / year
- 8+ years of software engineering or IT experience.
Added 2 mins ago
IT Systems Engineer Garland (Dallas), TX
BearCom
Garland, TX
In this position, you will work directly with senior engineering to proactively identify and address all problems, including, but not limited to, PC issues, setup, and configuration. We…
Added 2 mins ago
IT Systems Engineer-4452
Heritage Bank
Tacoma, WA
…implementing, monitoring, supporting and optimizing of network software, hardware, applications and associated operating…
Added 2 mins ago
JH
Engineer III, Controls
Jubilant HollisterStier
Spokane, WA
- $102,100 to $136,100 USD / year
…compliance. In addition, the Controls Engineer will provide engineering support to contract manufacturing teams to include process development, process optimization, and deviation…

Cisco

Software Engineer

Milpitas, CA, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

This role is hybrid based in San Jose/Milpitas office.

Meet the Team Join the Catalyst Center Customer Engineering team, which investigates complex software issues affecting customers and helps drive them to resolution. The team works across Cisco support, product engineering, and other partner groups to reproduce issues, identify root causes, and deliver fixes or workarounds. Its work helps restore customer operations while bringing product insights back to engineering. You’ll have opportunities to apply AI and automation to analyze logs, telemetry, and case data, speed up troubleshooting, and identify patterns that can improve the customer experience.

Your Impact Investigate complex customer escalations by analyzing software behavior, logs, traces, and code to identify root causes and determine next steps. Reproduce issues in lab environments and develop code fixes, diagnostic tools, or workarounds to resolve customer problems and prevent recurrence. Partner with development, test, and support teams to validate solutions and communicate clear progress through resolution. Use patterns from escalations to recommend product improvements that strengthen reliability and the customer experience.

Minimum Qualifications Bachelor’s degree in computer science software engineering, computer engineering, or a related field and 5+ years of professional software or a Masters and 2+ years

Experience reading, debugging, or modifying code in production software
Experience with Linux operating systems and operating Kubernetes or containerized microservices
Experience with networking or TCP/IP fundamentals

Preferred Qualifications

Hands-on experience debugging distributed data stores, including PostgreSQL and MongoDB.
Experience supporting or resolving complex customer escalations for enterprise software.
Experience reproducing software issues in lab or test environments.
Experience applying AI, machine learning, or generative AI tools to analyze logs, telemetry, traces, or case data, automate troubleshooting, or improve engineering workflows.
Experience developing diagnostic tools or automation, and communicating technical findings across engineering, support, and product teams.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $167,700.00 to $245,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$167,700.00 - $282,000.00

Non-Metro New York state & Washington state:

$149,100.00 - $250,900.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Recommend product improvements
Customer experience
Computer science
Computer engineering
Debugging
Industrial software
Linux
Kubernetes
Microservices
PostgreSQL
MongoDB
Create solutions to problems
Work as a team
Sales

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