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Senior Software Engineer - AI, CoCounsel FDE
Frisco, TX · NY · Washington, DC · Ann Arbor, MI · Eagan, MN
Are you a hands-on AI engineer who wants to build the next generation of legal AI solutions from the ground up? Do you thrive taking an architectural blueprint and turning it into a robust,…
Added 2 mins ago
Physical Design Engineer
Baya Systems
Santa Clara, CA
…with software development platforms to simplify the design process and reduce the time to market for complex System-on-Chip (SoC) and multi-chiplet systems. This enables our partners to…
Added 3 mins ago
Senior Software Engineer - Java Full Stack & AI
Mastercard
O'Fallon, MO
As a Senior Software Engineer, you will independently deliver complex solutions, influence technical design decisions, and help drive engineering excellence across the platform. This role…
Added 3 mins ago
Senior Software Engineer - Java Full Stack & AI
Mastercard
O'Fallon, MO
As a Senior Software Engineer, you will independently deliver complex solutions, influence technical design decisions, and help drive engineering excellence across the platform. This role…
Added 3 mins ago
Network Engineer, Foundation & Support
Meta
Jefferson City, MO
Meta's Edge & Network Services (ENS) team is actively looking for a Network Engineer to help us tackle the unique set of challenges and opportunities we face, while contributing to our…
Added 3 mins ago
Manufacturing/Process Engineer
Lightera
Carrollton, GA
Lightera LLC, a global manufacturer of fiber optics fiber, cable, and connectivity products has an opportunity available for a Manufacturing/Process Engineer at our Carrollton, GA facility.
Added 6 mins ago
AI/ML Engineering Director
GD Information Technology, Inc.
Remote, United States
GDIT is seeking a Director-level AI/ML Engineer to support CCaaS & AI digital transformation initiatives across federal and public sector environments. This role combines hands-on…
Added 6 mins ago
Senior Software Back End Engineer
GD Information Technology, Inc.
Remote, United States
- Work across the stack to solve problems -- there is no reliance on another engineer or team to get something done for you
Added 8 mins ago
Digital Delivery Lead
HDR
San Antonio, TX · Round Rock, TX
…environment. This isn’t just a job, it’s a chance to lead innovation, engineer impact, and build a legacy of…
Added 8 mins ago
Associate Service Engineer
Insight Global
Montville, NJ
A leading supplier of automation for manufacturing is looking for an eager Associate Service Engineer to do preventative maintenance on robots at customer sites.
Added 8 mins ago
Platform Engineer
ManpowerGroup
NJ
Support continuous improvement by identifying opportunities for automation and process enhancements within the BigID environment.
Added 9 mins ago
Automation Engineer
JLL
Bremerton, WA
We are seeking an experienced Automation Engineer to design, develop, and implement automation control systems for industrial processes and warehouse distribution equipment.
Added 9 mins ago
AI/ML Engineer
Insight Global
Newark, NJ
Insight Global is hiring an experienced AI/ML Engineer to support one of its largest financial services clients. This individual will independently engineer and deploy machine learning and…
Added 9 mins ago
Senior Java Engineer, Vice President
Citigroup
Jersey City, NJ
This Senior Java Engineer role is a senior-level software engineering position embedded within Citi's Exchange-Traded Derivatives (ETD) Clearing technology organization, responsible for…
Added 10 mins ago
Lead Software Engineer - Data Protection
FlightSafety International Inc
Seattle, WA
…over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes…
Added 10 mins ago
** Senior Manufacturing Engineer
Dwyer Instruments, Inc.
Swedesboro, NJ
DwyerOmega is looking for a Senior Manufacturing Engineer to help improve manufacturing quality, cost, reliability, and flow at our Swedesboro facility. In this role, you will work closely…
Added 10 mins ago
Cyber Integration Engineer Sr - (Represented)
Lockheed Martin
Mount Laurel, NJ
We are seeking a highly skilled and experienced Senior Cyber Software Engineer with a strong background cyber capability development and integration.
Added 10 mins ago
EG
Quality Assurance Engineer - PHP
Eliassen Group
Trenton, NJ
- $40 to $50 USD / hour
Our client seeks a results-driven Senior Quality Assurance Engineer to support Policyholder Portal applications. The role requires manual, automation, mobile, API, and database testing…
Added 10 mins ago
Software Engineer Intern
FlightSafety International Inc
Seattle, WA
…over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes…
Added 12 mins ago
Digital Delivery Lead
HDR
San Antonio, TX · Round Rock, TX
…environment. This isn’t just a job, it’s a chance to lead innovation, engineer impact, and build a legacy of…
Added 13 mins ago
LD
Senior Software Implementation Engineer - Phase 1
Lumin Digital
Remote, United States
- $145,000 to $165,000 USD / year
The Senior Software Implementation Engineer plays a key role in the successful technical delivery of Lumin Digital’s digital banking platform. Acting as both a solutions engineer and…
Added 13 mins ago
Sales Engineer III
Dialpad
Denver, CO
…resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context…
Added 14 mins ago
PG
Building Engineer III
PREFERRED GROUP MANAGEMENT SERVICES LLC
Washington, DC
- $33.66 to $38.46 USD / hour
The Building Engineer III will perform all duties, working under limited supervision to monitor building systems operations and performance and ensure the building and/or portfolio of…
Added 14 mins ago
S
Staff / Senior Staff Test Automation Engineer
SciTec
Boulder, CO
- $102,000 to $157,000 USD / year
SciTec is seeking a Test Automation Engineer to design, build, and maintain a continuous deployment pipeline (Kubernetes manifests, Helm charts, ArgoCD, Ansible Playbooks) of an integrated…
Added 15 mins ago
Principal Software Engineer, Core Infrastructure
Oracle
Nashville, TN
We are seeking a strong Principal Software Engineer, Core Infrastructure to help build the next generation of our L7 Proxy platform. The platform powers critical application traffic through…

Cisco

Software Engineer

Milpitas, CA, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

This role is hybrid based in San Jose/Milpitas office.

Meet the Team Join the Catalyst Center Customer Engineering team, which investigates complex software issues affecting customers and helps drive them to resolution. The team works across Cisco support, product engineering, and other partner groups to reproduce issues, identify root causes, and deliver fixes or workarounds. Its work helps restore customer operations while bringing product insights back to engineering. You’ll have opportunities to apply AI and automation to analyze logs, telemetry, and case data, speed up troubleshooting, and identify patterns that can improve the customer experience.

Your Impact Investigate complex customer escalations by analyzing software behavior, logs, traces, and code to identify root causes and determine next steps. Reproduce issues in lab environments and develop code fixes, diagnostic tools, or workarounds to resolve customer problems and prevent recurrence. Partner with development, test, and support teams to validate solutions and communicate clear progress through resolution. Use patterns from escalations to recommend product improvements that strengthen reliability and the customer experience.

Minimum Qualifications Bachelor’s degree in computer science software engineering, computer engineering, or a related field and 5+ years of professional software or a Masters and 2+ years

Experience reading, debugging, or modifying code in production software
Experience with Linux operating systems and operating Kubernetes or containerized microservices
Experience with networking or TCP/IP fundamentals

Preferred Qualifications

Hands-on experience debugging distributed data stores, including PostgreSQL and MongoDB.
Experience supporting or resolving complex customer escalations for enterprise software.
Experience reproducing software issues in lab or test environments.
Experience applying AI, machine learning, or generative AI tools to analyze logs, telemetry, traces, or case data, automate troubleshooting, or improve engineering workflows.
Experience developing diagnostic tools or automation, and communicating technical findings across engineering, support, and product teams.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $167,700.00 to $245,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$167,700.00 - $282,000.00

Non-Metro New York state & Washington state:

$149,100.00 - $250,900.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Recommend product improvements
Customer experience
Computer science
Computer engineering
Debugging
Industrial software
Linux
Kubernetes
Microservices
PostgreSQL
MongoDB
Create solutions to problems
Work as a team
Sales

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