Jobs in the United States

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Added 1 min ago
Stationary Engineer
Philadelphia, PA
Under the direct supervision of Drexel University's Mechanical Services Supervisor and/or Chief Engineer, the Stationary Engineer is responsible for the proper care, maintenance, repair,…
Added 1 min ago
Manufacturing Internship, Summer 2027
Procter & Gamble
Saint Louis, MO
Are you an aspiring engineer eager to apply your technical skills in a dynamic, hands-on manufacturing environment? This 12-week Manufacturing Internship (Summer 2027) offers invaluable…
Added 1 min ago
Manufacturing Manager
Procter & Gamble
Saint Louis, MO
Are you a highly motivated engineer passionate about inventing, developing, and delivering manufacturing processes and packing technologies? As a Manufacturing Manager at P&G, you will be a…
Added 1 min ago
Manufacturing Manager
Procter & Gamble
Jackson, MO
Are you a highly motivated engineer passionate about inventing, developing, and delivering manufacturing processes and packing technologies? As a Manufacturing Manager at P&G, you will be a…
Added 1 min ago
Manufacturing Internship, Summer 2027
Procter & Gamble
Jackson, MO
Are you an aspiring engineer eager to apply your technical skills in a dynamic, hands-on manufacturing environment? This 12-week Manufacturing Internship (Summer 2027) offers invaluable…
Added 2 mins ago
Senior Manager, Hardware Engineer
Hyve Solutions Corporation
Fremont, CA
Lead hardware integration and qualification organization across compute, networking, storage, power, thermal, mechanical, firmware, cabling, and manufacturing interfaces.
Added 3 mins ago
Engineer I or II - Power Production
Idaho Power Company
Boise, ID
Idaho Power - located in vibrant Boise, Idaho - is looking for an Engineer I or II to join our Power Supply team. It’s an exciting time to work for Idaho Power. Our work plays a critical…
Added 4 mins ago
Engineer - Balance of Plant
South Texas Project Nuclear Operating Company
Wadsworth, TX
The South Texas Project Electric Generating Station is one of the newest and largest nuclear power facilities in the nation. STP's two units produce 2,700 megawatts of carbon-free…
Added 4 mins ago
Project Engineer - Power
TIC - The Industrial Company
Coleman, TX · Beaumont, TX · Orange, TX · Houston, TX · Earth, TX
…the skills needed in a full-time construction career in the Power market? We are seeking individuals who are open to regular and frequent relocation for career development opportunities and…
Added 5 mins ago
T
PCB Librarian
TEKsystems
Round Rock, TX
- $75 to $77.46 USD / hour
We are seeking a PCB Librarian/eCAD Library Engineer to support the expansion of its internal hardware development organization. This individual will build, validate, and maintain…
Added 5 mins ago
Lead Electrical Engineer - Building Design
Olsson
North Kansas City, MO
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our…
Added 5 mins ago
Lead Electrical Engineer - Building Design
Olsson
Kansas City, MO
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our…
Added 5 mins ago
Lead Electrical Engineer - Building Design
Olsson
Jefferson City, MO
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our…
Added 5 mins ago
Senior Forward Deployed Engineer
Workday, Inc.
CA · GA
…Developer Platform, using the same infrastructure Workday uses to power its own agents. Every agent we help ship inherits the security model, business process controls, and audit trail of…
Added 5 mins ago
Forward Deployed Engineer
Workday, Inc.
CA · GA
…Developer Platform, using the same infrastructure Workday uses to power its own agents. Every agent we help ship inherits the security model, business process controls, and audit trail of…
Added 5 mins ago
Transmission Field Services P&C Field Engineer Assoc-Engineer
American Electric Power
Abilene, TX
…examination in preparation for future licensing as a Professional Engineer (PE) is encouraged and preferred. **ELECTRICAL ENGINEERING STRONGLY…
Added 5 mins ago
Data Center Capacity Engineer
Meta
El Paso, TX
Meta is seeking a Data Center Capacity Engineer to help ensure our global data center infrastructure can meet the demands of billions of users across Meta's family of apps and services. In…
Added 5 mins ago
T
MEP Quality Program Manager (Data Center Construction) - El Paso
TEKsystems
El Paso, TX
- $80 to $90 USD / hour
The QA/QC Program Engineer will support the site Quality Manager in leading and improving the construction quality program for a large, fast-paced hyperscale data center campus. This role…
Added 5 mins ago
Network Engineer, Data Center Field Operations
Meta
El Paso, TX
Meta is looking for a Data Center Field Operations Network Engineer to support delivery of field services as part of our Edge and Network Services (ENS) team. The role requires subject…
Added 6 mins ago
Lead Software Engineer, Front-End Engineering
Toyota
Plano, TX
…for millions of customers worldwide. We're looking for a Lead Engineer - an individual contributor who brings strong front-end expertise, solid full-stack instincts, and the technical…
Added 6 mins ago
Service Life Analysis Engineer Asc - Early Career
Lockheed Martin
Fort Worth, TX
Lockheed Martin Aeronautics is seeking a full-time Early Career Service Life Analysis Engineer. In this role, you will conduct durability (fatigue) and damage tolerance (fracture) analysis…
Added 6 mins ago
Staff Product Engineer Data Analytics
Analog Devices Inc.
CA
We are seeking an experienced Product Engineer with strong expertise in semiconductor manufacturing data analysis to support new product introduction (NPI), qualification, production ramp,…
Added 6 mins ago
Embedded SW Systems Architect
Analog Devices Inc.
NC · MA
Embedded / Software System Engineer within Datacenter Infrastructure
Added 6 mins ago
System Applications Engineer
Analog Devices Inc.
NC · MA
Analog Devices is currently recruiting for the role of System Applications Engineer within the Datacenter Solutions team. In this role, you will be responsible for integration of next…
Added 6 mins ago
System Applications Engineer
Analog Devices Inc.
NC · MA
Analog Devices is currently recruiting for the role of System Applications Engineer within the Datacenter Solutions team. In this role, you will be responsible for integration of next…

Cisco

Software Engineer

Milpitas, CA, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

This role is hybrid based in San Jose/Milpitas office.

Meet the Team Join the Catalyst Center Customer Engineering team, which investigates complex software issues affecting customers and helps drive them to resolution. The team works across Cisco support, product engineering, and other partner groups to reproduce issues, identify root causes, and deliver fixes or workarounds. Its work helps restore customer operations while bringing product insights back to engineering. You’ll have opportunities to apply AI and automation to analyze logs, telemetry, and case data, speed up troubleshooting, and identify patterns that can improve the customer experience.

Your Impact Investigate complex customer escalations by analyzing software behavior, logs, traces, and code to identify root causes and determine next steps. Reproduce issues in lab environments and develop code fixes, diagnostic tools, or workarounds to resolve customer problems and prevent recurrence. Partner with development, test, and support teams to validate solutions and communicate clear progress through resolution. Use patterns from escalations to recommend product improvements that strengthen reliability and the customer experience.

Minimum Qualifications Bachelor’s degree in computer science software engineering, computer engineering, or a related field and 5+ years of professional software or a Masters and 2+ years

Experience reading, debugging, or modifying code in production software
Experience with Linux operating systems and operating Kubernetes or containerized microservices
Experience with networking or TCP/IP fundamentals

Preferred Qualifications

Hands-on experience debugging distributed data stores, including PostgreSQL and MongoDB.
Experience supporting or resolving complex customer escalations for enterprise software.
Experience reproducing software issues in lab or test environments.
Experience applying AI, machine learning, or generative AI tools to analyze logs, telemetry, traces, or case data, automate troubleshooting, or improve engineering workflows.
Experience developing diagnostic tools or automation, and communicating technical findings across engineering, support, and product teams.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $167,700.00 to $245,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$167,700.00 - $282,000.00

Non-Metro New York state & Washington state:

$149,100.00 - $250,900.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Recommend product improvements
Customer experience
Computer science
Computer engineering
Debugging
Industrial software
Linux
Kubernetes
Microservices
PostgreSQL
MongoDB
Create solutions to problems
Work as a team
Sales

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