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Principal Engineer, Process Inst. & Cont
Boehringer Ingelheim
Saint Joseph, MO
The Principal Engineer, Process Inst. & Cont. ensures the reliability, compliance, performance, and continuous improvement of manufacturing control systems that support safe, efficient, and…
Added just now
Controls Integration Engineer
Blue Origin LLC
Seattle, WA
…generation of Blue Origin programs. As a Controls Integration Engineer, you will take control algorithms and control laws from analysis into hardware-integrating, tuning, and validating…
Added just now
Controls Engineer III
Blue Origin LLC
Seattle, WA
Support hardware-in-the-loop (HIL) and integrated test activities to verify control performance
Added just now
Autonomy Software Systems Engineer II - New Glenn
Blue Origin LLC
Seattle, WA
Drive autonomy software release readiness decisions by assessing autonomy changes for safety, performance, and stakeholder needs.
Added just now
Electrical Engineer II - New Glenn Avionics
Blue Origin LLC
Seattle, WA
…you will own end to end product development as a responsible engineer of LRUs. These LRUs are a critical component of New Glenn, and control some of the most significant functions on the…
Added 1 min ago
Aerodynamics Engineer (Aero-Stability & Control Analyst)
The Boeing Company
Berkeley, MO
Boeing Defense, Space & Security (BDS) is hiring an Experienced or Senior Aerodynamics Engineer to perform propulsion system qualification support and analysis in the St. Louis, MO region !
Added 1 min ago
Mechanical Test Engineer II - New Glenn
Blue Origin LLC
Seattle, WA
…energetic device assemblies. This will require participation in test execution, work order management, materials procurement, test setup and configuration, and manufacturing…
Added 1 min ago
Structural Design Engineer III - New Glenn Payload Accommodations
Blue Origin LLC
Seattle, WA
Design, analyze, develop, and test primary and secondary metallic and composite structures
Added 1 min ago
Business Development Systems Specialist
The Patriot Group
McKinney, TX
…AI-assisted platforms then partner with the company's Chief AI Engineer to test and deploy them in a secure environment. Traditional programming experience is not…
Added 1 min ago
SM
Senior AI Tools Testing Engineer
Select Minds LLC
Dallas, TX
- $120,000 to $140,000 USD / year
Job Title: Senior / Lead AI Tools & Testing Engineer (Agentic AI & LLM Evaluation)
Added 3 mins ago
Software Engineer II - Notification Manager
Mastercard
O'Fallon, MO
As a Software Engineer II, you will contribute to the design, development, testing, deployment, and support of backend services that power Notification Manager. You will work closely with…
Added 5 mins ago
Control Systems Engineer (III or IV)
Chelan County PUD
Wenatchee, WA
The starting salary range for Control Systems Engineer III is $109,040 - $136,300 (based on qualifications). With tenure and strong performance in this role an employee may earn up to a…
Added 5 mins ago
Technical Manager - Quality and Training
IES Communications
El Paso, TX
…Perform additional duties as assigned by Program Management. File Engineer & Technical Task Responsibilities Develop, manage, and maintain accurate program-standard cable schedules. Create,…
Added 7 mins ago
B&
Service Engineer 5
Bucher & Christian Consulting, Inc. dba BCforward (BCF)
Redmond, WA
- Up to $70 USD / hour
Support construction and commissioning by creating and executing test scripts, validating system performance, and resolving technical issues.
Added 7 mins ago
2ND SHIFT FSQA NSIS SUPERVISOR - HOT SIDE
JBS USA
Ottumwa, IA
Direct, motivate, and monitor Q.A. employees. Conduct interviews and hire new employees; evaluate performance of current employees
Added 7 mins ago
AT
Senior II Software Engineer - Linux Kernel Development
Akamai Technologies, Inc.
Jefferson City, MO
- $146,400 to $263,600 USD / year
…develops, maintains, and ensures reliability, security, and performance of a custom Linux distribution with Akamai-specific extensions and…
Added 9 mins ago
Mechanical Design Engineer
Actalent
Mentor, OH
Job DescriptionThe Mechanical Design Engineer role leads the end-to-end development of heavy-duty truck accessories and systems for commercial and vocational truck platforms. You will focus…
Added 9 mins ago
A
Firmware Test Engineer
Actalent
Solon, OH
- $35 to $40 USD / hour
Work EnvironmentThe Firmware Test Engineer works in a technical, engineering-focused environment that centers on embedded systems and automated testing. You will use a combination of test…
Added 9 mins ago
Mechanical Engineer
Actalent
North Canton, OH
Job DescriptionThe Mechanical Engineer designs custom automated machinery, tooling, and press equipment from initial concept through manufacturing release. This role develops complete…
Added 9 mins ago
Mechanical Engineer
Actalent
Bedford, OH
Perform engineering calculations, tolerance analysis, and design reviews to ensure product performance and reliability.
Added 9 mins ago
A
Electrical Engineer
Actalent
Bedford, OH
- $53 to $63 USD / hour
Job Title: Electrical Engineer IIJob DescriptionThe Electrical Engineer II is responsible for designing, developing, and supporting electrical power distribution and control system…
Added 9 mins ago
A
Project Manager
Actalent
Bedford, OH
- $53 to $63 USD / hour
Establish and maintain project management tools, performance metrics, and reporting methods.
Added 9 mins ago
Designer
Actalent
Seven Hills, OH
…standards and internal requirements, directly influencing product performance, manufacturability, cost, and overall project success.Responsibilities…
Added 9 mins ago
Electrical Engineer
Actalent
Westlake, OH
Select, develop, test, and troubleshoot electrical components and systems to ensure compatibility, performance, reliability, and overall product quality.
Added 9 mins ago
A
Software Test Engineer
Actalent
Golden Valley, MN
- $45 to $65 USD / hour
The Sr Software Test Engineer leads verification, validation, and quality efforts for embedded software and autonomous robotic systems. This hands-on role develops automated test…

Cisco

Software Engineer

Milpitas, CA, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

This role is hybrid based in San Jose/Milpitas office.

Meet the Team Join the Catalyst Center Customer Engineering team, which investigates complex software issues affecting customers and helps drive them to resolution. The team works across Cisco support, product engineering, and other partner groups to reproduce issues, identify root causes, and deliver fixes or workarounds. Its work helps restore customer operations while bringing product insights back to engineering. You’ll have opportunities to apply AI and automation to analyze logs, telemetry, and case data, speed up troubleshooting, and identify patterns that can improve the customer experience.

Your Impact Investigate complex customer escalations by analyzing software behavior, logs, traces, and code to identify root causes and determine next steps. Reproduce issues in lab environments and develop code fixes, diagnostic tools, or workarounds to resolve customer problems and prevent recurrence. Partner with development, test, and support teams to validate solutions and communicate clear progress through resolution. Use patterns from escalations to recommend product improvements that strengthen reliability and the customer experience.

Minimum Qualifications Bachelor’s degree in computer science software engineering, computer engineering, or a related field and 5+ years of professional software or a Masters and 2+ years

Experience reading, debugging, or modifying code in production software
Experience with Linux operating systems and operating Kubernetes or containerized microservices
Experience with networking or TCP/IP fundamentals

Preferred Qualifications

Hands-on experience debugging distributed data stores, including PostgreSQL and MongoDB.
Experience supporting or resolving complex customer escalations for enterprise software.
Experience reproducing software issues in lab or test environments.
Experience applying AI, machine learning, or generative AI tools to analyze logs, telemetry, traces, or case data, automate troubleshooting, or improve engineering workflows.
Experience developing diagnostic tools or automation, and communicating technical findings across engineering, support, and product teams.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $167,700.00 to $245,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$167,700.00 - $282,000.00

Non-Metro New York state & Washington state:

$149,100.00 - $250,900.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Recommend product improvements
Customer experience
Computer science
Computer engineering
Debugging
Industrial software
Linux
Kubernetes
Microservices
PostgreSQL
MongoDB
Create solutions to problems
Work as a team
Sales

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