Jobs in the United States

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Added just now
Aerospace Systems Engineer III (Structures & Mechanisms) - Lunar Permanence
Blue Origin LLC
Seattle, WA
Blue Origin is seeking an Aerospace Systems Engineer III to support our Lunar program with a focus on Structures & Mechanisms. This role owns system/subsystem requirements, interfaces,…
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Manufacturing Engineer 2
Parker Hannifin Corporation
Airway Heights, WA
At Exotic Metals Forming Division, our highly talented team blends a passion for manufacturing with relentless customer support, making us the partner of choice for complex aerospace…
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Manufacturing Engineer (Safety Focused)
Parker Hannifin Corporation
Kent, WA
At Exotic Metals Forming Division, our highly talented team blends a passion for manufacturing with relentless customer support, making us the partner of choice for complex aerospace…
Added just now
Manufacturing Engineer (Safety Focused)
Parker Hannifin Corporation
Kent, WA
At Exotic Metals Forming Division, our highly talented team blends a passion for manufacturing with relentless customer support, making us the partner of choice for complex aerospace…
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Lead Software Development Engineer, Full Stack
PitchBook Data
Seattle, WA
PitchBook's Lead Software Development Engineer on the Frontier Data Platform team is a senior technical leader and prolific individual contributor. You will design, build, and own the…
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Lead Data Engineer
PitchBook Data
Seattle, WA
Lead the design and development of scalable data pipelines and workflows that support Data Operations
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Sr E&I Reliability Engineer
BASF
Palmyra, MO
We are looking for a Sr. Electrical & Instrumentation (E&I) Reliability Engineer I to join our Agricultural Solutions team in Hannibal, MO.
Added 1 min ago
Software Engineer II
JPMC page
Jersey City, NJ
As a Software Engineer II – AI Agent Platform at JPMorganChase within Enterprise Technology, you will contribute to the design and delivery of platform capabilities that enable…
Added 1 min ago
Software Engineer II
JPMC page
Jersey City, NJ
As a Software Engineer II – AI Agent Platform at JPMorganChase within Enterprise Technology, you will contribute to the design and delivery of platform capabilities that enable…
Added 1 min ago
Quality Engineer (Aftermarket)
Parker Hannifin Corporation
Kent, WA
…blends a passion for manufacturing with relentless customer support, making us the partner of choice for complex aerospace solutions. Working at EMFD is about being part of a team, a…
Added 1 min ago
Lead Java Full Stack Engineer
PitchBook Data
Seattle, WA
PitchBook's Lead Software Development Engineer on the Frontier Data Platform team is a senior technical leader and prolific individual contributor. You will design, build, and own the…
Added 1 min ago
Data Engineer - Sr. Consultant level
Visa Usa Inc
Bellevue, WA
Support production operations for file- and event-based systems: monitoring, incident response (on-call), and continuous improvement to meet SLAs
Added 1 min ago
Supplier Quality Engineer
Dogwood Industries LLC
Everett, WA
Dogwood Industries is seeking an experienced Supplier Quality Engineer (SQE) to support and enhance the quality, reliability, and performance of externally supplied products, materials, and…
Added 1 min ago
Incident Management Lead Engineer
Mass Financial Services
United States
The IT Service Management Lead Engineer is a senior member of the Problem Management function responsible for leading and governing Incident and Problem Management processes that support…
Added 2 mins ago
Autonomy Software Systems Engineer II - New Glenn
Blue Origin LLC
Seattle, WA
Partner with cross-functional teams of controls engineers, subsystem designers, and operators to define autonomy software behaviors.
Added 2 mins ago
Senior Full Stack Engineer, People Products
Thumbtack
Remote, United States
…programs - and how the People team operates. Employees get support tailored to their circumstances, managers bring relevant evidence into feedback and team decisions, and People specialists…
Added 2 mins ago
Business Development Systems Specialist
The Patriot Group
McKinney, TX
…business needs into working tools using AI-assisted platforms then partner with the company's Chief AI Engineer to test and deploy them in a secure environment. Traditional programming…
Added 3 mins ago
Junior Systems Administrator
Clarity Innovations
Herndon, VA
Clarity Innovations is a trusted national security partner, dedicated to safeguarding our nation’s interests and delivering innovative solutions that empower the Intelligence Community (IC)…
Added 4 mins ago
Software Development Engineer
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
As a Software Development Engineer you will own the development, implementation, and test of the toolings and services on the Software Lab team. You will work with engineering teams across…
Added 5 mins ago
Software Engineer II - Notification Manager
Mastercard
O'Fallon, MO
As a Software Engineer II, you will contribute to the design, development, testing, deployment, and support of backend services that power Notification Manager. You will work closely with…
Added 5 mins ago
Staff Software Development Engineer
Trellix
Jefferson City, MO
This role is hybrid in nature with the Engineer able to commute into the Frisco, TX office 3-4 days/week.
Added 6 mins ago
Product Manager, AI Solutions
BGBx
United States
…breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives,…
Added 6 mins ago
Project Engineer
Otak Inc.
Redmond, WA
Otak is seeking a Civil Project Engineer to apply their design expertise across a wide range of projects, including municipal roadways, soft- and hard-surface trails, bridges/structures,…
Added 7 mins ago
Technical Manager - Quality and Training
IES Communications
El Paso, TX
…for technical governance, testing oversight, commissioning support, and standardization of technical practices across large-scale, mission-critical infrastructure programs. This role…
Added 8 mins ago
B&
Support Engineer 2
Bucher & Christian Consulting, Inc. dba BCforward (BCF)
Redmond, WA
- $30 to $38 USD / hour
Job Title: Engineering and IT Support - Support Engineer 2

Cisco

Software Engineer

Milpitas, CA, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

This role is hybrid based in San Jose/Milpitas office.

Meet the Team Join the Catalyst Center Customer Engineering team, which investigates complex software issues affecting customers and helps drive them to resolution. The team works across Cisco support, product engineering, and other partner groups to reproduce issues, identify root causes, and deliver fixes or workarounds. Its work helps restore customer operations while bringing product insights back to engineering. You’ll have opportunities to apply AI and automation to analyze logs, telemetry, and case data, speed up troubleshooting, and identify patterns that can improve the customer experience.

Your Impact Investigate complex customer escalations by analyzing software behavior, logs, traces, and code to identify root causes and determine next steps. Reproduce issues in lab environments and develop code fixes, diagnostic tools, or workarounds to resolve customer problems and prevent recurrence. Partner with development, test, and support teams to validate solutions and communicate clear progress through resolution. Use patterns from escalations to recommend product improvements that strengthen reliability and the customer experience.

Minimum Qualifications Bachelor’s degree in computer science software engineering, computer engineering, or a related field and 5+ years of professional software or a Masters and 2+ years

Experience reading, debugging, or modifying code in production software
Experience with Linux operating systems and operating Kubernetes or containerized microservices
Experience with networking or TCP/IP fundamentals

Preferred Qualifications

Hands-on experience debugging distributed data stores, including PostgreSQL and MongoDB.
Experience supporting or resolving complex customer escalations for enterprise software.
Experience reproducing software issues in lab or test environments.
Experience applying AI, machine learning, or generative AI tools to analyze logs, telemetry, traces, or case data, automate troubleshooting, or improve engineering workflows.
Experience developing diagnostic tools or automation, and communicating technical findings across engineering, support, and product teams.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $167,700.00 to $245,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$167,700.00 - $282,000.00

Non-Metro New York state & Washington state:

$149,100.00 - $250,900.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Recommend product improvements
Customer experience
Computer science
Computer engineering
Debugging
Industrial software
Linux
Kubernetes
Microservices
PostgreSQL
MongoDB
Create solutions to problems
Work as a team
Sales

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