Jobs in the United States

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Added 2 mins ago
Sr Site Reliability Engineer -Remote US
SitusAMC
Harrisburg, PA
…improvement, metric collection, security, and visibility into the product environments. Leveraging various DevOps approaches which include but not limited to CI/CD processes, working…
Added 2 mins ago
Supply Chain Capacity Engineer
Meta
Harrisburg, PA
Meta is seeking a Planning & Capacity Engineer to join the Infrastructure Supply Chain and Engineering (ISCE) Planning team to focus on planning optimization for all of Meta’s…
Added 6 mins ago
Associate Engineer- Quality
EssilorLuxottica Group
Foothill Ranch, CA
…as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters,…
Added 8 mins ago
Fellow Software Engineer-Eng (Agentic AI Architecture & Engineering)
UKG
Jefferson City, MO
We are seeking a distinguished and customer-facing Fellow AI Engineer to define and lead UKG's enterprise-wide Agentic AI strategy across the full UKG Product Suite. This role extends…
Added 9 mins ago
Network Engineer (Starlink Maritime)
SpaceX
Redmond, WA
…Starlink Maritime is winning or failing, then turn that into product and network changes that improve reliability and drive customer…
Added 15 mins ago
Software Engineer II
Zayo Group LLC
United States
Zayo Group is seeking a talented and motivated Software Engineer II to join our Network Automation Software Engineering team. Our team develops and maintains the software platforms,…
Added 15 mins ago
Senior Software Engineer
Zayo Group LLC
United States
Zayo Group is seeking an experienced Senior Software Engineer to join our Network Automation Software Engineering team. Our team develops and maintains the software platforms,…
Added 17 mins ago
Purchasing Manager
Packaging Corporation of America
Gladstone, VA
…such, is dedicated to delivering a high quality and sustainable product via innovative energy management and responsible design. PCA has 10 mills. In 2022, our mills in the Packaging…
Added 17 mins ago
Senior Forward Deployed Engineer, Microsoft AI&Data
Deloitte
Saint Louis, MO
…deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business…
Added 17 mins ago
Senior Forward Deployed Engineer, Microsoft AI&Data
Deloitte
Kansas City, MO
…deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business…
Added 17 mins ago
Engineer III
Uniti
Little Rock, AR
Partner with Cybersecurity, IT, Network, Operations, Product, Marketing, and vendors to remove blockers and secure approvals
Added 27 mins ago
U
Sr Software Engineer - Streaming Data Platform
Uber
Sunnyvale, CA · San Francisco, CA · Seattle, WA
- $202,000 to $224,000 USD / year
…foundational systems that operate at global scale. As a Sr Software Engineer on the Streaming Data Platform team, you will shape the architecture and evolution of the critical…
Added 31 mins ago
NextGen Software Engineer
Johnson Controls Inc.
United States
…Cloud/AI Engineering, Automation Engineering, Test Engineering, Software Engineering, Project Management, or Product…
Added 33 mins ago
Senior Software Engineer - Kubernetes platform
Cloudflare
Austin, TX · Denver, CO · NY · San Francisco, CA · Washington, DC
As an engineer on the Kubernetes platform team, you'll be building the tools to help engineers deploy and operate the services that make Cloudflare work. Our mission is to provide a…
Added 34 mins ago
AT
Senior II Site Reliability Engineer - Network
Akamai Technologies, Inc.
Jefferson City, MO
- $146,400 to $263,600 USD / year
…maintaining fast, efficient, scalable, and reliable routing software and infrastructure that is responsible for all network delivery to Akamai Connected Cloud…
Added 36 mins ago
Application Security Engineer III
True Anomaly
Denver, CO · Long Beach, CA
As an Application Security Engineer III, you will be instrumental in implementing and auditing security controls for mission-critical space systems that must meet stringent government…
Added 45 mins ago
V
Videojet Field Service Engineer - Jefferson City, MO (Home-based, Company Vehicle)
Veralto
Jefferson City, MO
- $26 to $30 USD / hour
Videojet is proud to part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and…
Added 46 mins ago
Sr. Software Engineer
The Home Depot
Remote, United States
Responsible for independently developing and consistently redesigning/refactoring a product to adapt to customers and associates needs.
Added 48 mins ago
Sr Principal Software Engineer
Palo Alto Networks, Inc.
CA
As a senior principal level Device Security Engineer, you will:
Added 54 mins ago
ConvergeHEALTH - Forward Deployed Engineer, Data Studio-Supply Chain - Products & Platforms
Deloitte
Kansas City, MO
As a Forward Deployed Engineer within Converge for Healthcare, you will work directly with clients, Deloitte Consulting's broader Health Care consulting practice, and Converge for…
Added 54 mins ago
ConvergeHEALTH - Forward Deployed Engineer, Data Studio-Supply Chain - Products & Platforms
Deloitte
Saint Louis, MO
As a Forward Deployed Engineer within Converge for Healthcare, you will work directly with clients, Deloitte Consulting's broader Health Care consulting practice, and Converge for…
Added 54 mins ago
ConvergeHEALTH - Forward Deployed Engineer, Data Studio - Products & Platforms
Deloitte
Saint Louis, MO
As a Forward Deployed Engineer within Converge for Healthcare, you will work directly with clients, Deloitte Consulting's broader Health Care consulting practice, and Converge for…
Added 54 mins ago
ConvergeHEALTH - Forward Deployed Engineer, Data Studio - Products & Platforms
Deloitte
Kansas City, MO
As a Forward Deployed Engineer within Converge for Healthcare, you will work directly with clients, Deloitte Consulting's broader Health Care consulting practice, and Converge for…
Added 55 mins ago
Z
Software Engineer Intern, Software Systems [Summer 2027]
Zoox
Foster City, CA
- $6,500 to $9,500 USD / month
The Software Systems organization builds the foundations that the autonomy and product software run on, and the systems that verify that software. Interns gain an end-to-end view of the…
Added 58 mins ago
Manufacturing Manager
Procter & Gamble
Saint Louis, MO
Are you a highly motivated engineer passionate about inventing, developing, and delivering manufacturing processes and packing technologies? As a Manufacturing Manager at P&G, you will be a…

Cisco

Software Engineer

Milpitas, CA, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

This role is hybrid based in San Jose/Milpitas office.

Meet the Team Join the Catalyst Center Customer Engineering team, which investigates complex software issues affecting customers and helps drive them to resolution. The team works across Cisco support, product engineering, and other partner groups to reproduce issues, identify root causes, and deliver fixes or workarounds. Its work helps restore customer operations while bringing product insights back to engineering. You’ll have opportunities to apply AI and automation to analyze logs, telemetry, and case data, speed up troubleshooting, and identify patterns that can improve the customer experience.

Your Impact Investigate complex customer escalations by analyzing software behavior, logs, traces, and code to identify root causes and determine next steps. Reproduce issues in lab environments and develop code fixes, diagnostic tools, or workarounds to resolve customer problems and prevent recurrence. Partner with development, test, and support teams to validate solutions and communicate clear progress through resolution. Use patterns from escalations to recommend product improvements that strengthen reliability and the customer experience.

Minimum Qualifications Bachelor’s degree in computer science software engineering, computer engineering, or a related field and 5+ years of professional software or a Masters and 2+ years

Experience reading, debugging, or modifying code in production software
Experience with Linux operating systems and operating Kubernetes or containerized microservices
Experience with networking or TCP/IP fundamentals

Preferred Qualifications

Hands-on experience debugging distributed data stores, including PostgreSQL and MongoDB.
Experience supporting or resolving complex customer escalations for enterprise software.
Experience reproducing software issues in lab or test environments.
Experience applying AI, machine learning, or generative AI tools to analyze logs, telemetry, traces, or case data, automate troubleshooting, or improve engineering workflows.
Experience developing diagnostic tools or automation, and communicating technical findings across engineering, support, and product teams.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $167,700.00 to $245,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$167,700.00 - $282,000.00

Non-Metro New York state & Washington state:

$149,100.00 - $250,900.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Recommend product improvements
Customer experience
Computer science
Computer engineering
Debugging
Industrial software
Linux
Kubernetes
Microservices
PostgreSQL
MongoDB
Create solutions to problems
Work as a team
Sales

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