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IT Systems Engineer, M&A
Anthropic PBC
Seattle, WA
Keep Corporate Development, Legal, People, Finance, and the acquired company's team clear on where IT stands
Added just now
Sr. Systems Software Engineer (SSWE1170)
NVIDIA Corporation
Redmond, WA
Apply specialized knowledge of CUDA C++ programming language and CUDA programming model to support the development of new parallel computing models. Integrate language features into the…
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Manufacturing Engineer Sr
Blue Origin LLC
Seattle, WA
…we provide technical solutions across multiple early-stage development programs. This role will set manufacturing operations direction for vehicle and subsystem-level architectures, define…
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Embedded Software Engineer II - Lunar Permanence
Blue Origin LLC
Seattle, WA
Blue Origin's Lunar RF Systems group is seeking an Embedded Software Engineer. In this role you will work with a hard-working team of RF hardware, antenna, DSP, and FPGA engineers…
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Sr Embedded Software Verification & Test Engineer - Lunar Permanance
Blue Origin LLC
Seattle, WA
Blue Origin's Lunar RF Systems group is seeking a Senior Embedded Software Verification & Test Engineer to support communications components for our lunar vehicles.In this role you will…
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New Glenn Avionics Systems Engineer III
Blue Origin LLC
Seattle, WA
This role supports the development and operations of New Glenn, a single-configuration, heavy-lift orbital launch vehicle capable of routinely carrying people and payloads to low-Earth…
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Software Engineer II - Seller Experience
StubHub
Aliso Viejo, CA · Los Angeles, CA · NY
As an Software Engineer II on Seller Experience, you’ll build customer-facing features and the services behind them. You’ll translate complex processes into experiences that are easy to…
Added 1 min ago
Water/Wastewater/Stormwater Professional Engineer
Commonwealth Engineers, Inc.
Bowling Green, KY
Commonwealth Engineers, Inc. is seeking a Water/Wastewater/Stormwater Professional Engineer in our Bowling, KY Office location.
Added 1 min ago
Water/Wastewater/Stormwater Professional Engineer
Commonwealth Engineers, Inc.
Fort Wayne, IN
Commonwealth Engineers, Inc. is seeking a Water/Wastewater/Stormwater Professional Engineer in our Fort Wayne, IN Office location.
Added 1 min ago
Communications Systems Engineer III - Lunar Permanence
Blue Origin LLC
Seattle, WA
…appropriate), you willwork as a Communication Systems Responsible Engineer within the spacecraft Avionics team, focusing on the integration of the communications subsystem. You will lead…
Added 1 min ago
Software Engineer Intern
FlightSafety International Inc
Seattle, WA
Write clean, maintainable, and well-tested code, including unit and integration tests, as part of our standard development and review process
Added 1 min ago
Lead SRE
FlightSafety International Inc
Seattle, WA
…engineering practices. As our founding Lead Site Reliability Engineer, you will architect and drive the infrastructure-as-code, automation, and operational maturity across our entire…
Added 1 min ago
FI
Software Engineer Intern
FlightSafety International Inc
Seattle, WA
- $38 to $45 USD / hour
The B21 Envelopes Management team at Docusign is seeking a Software Engineer Intern to help build and enhance the MSF Envelope service as we continue to move away from our core monolith…
Added 1 min ago
Software Engineer Intern
FlightSafety International Inc
Seattle, WA
As a Software Engineer Intern on the B2B-ADM team, you will help build intelligent backend services and data pipelines that power customer facing workflows and AI assisted features. You…
Added 1 min ago
FI
Software Engineer Intern
FlightSafety International Inc
Seattle, WA
- $38 to $45 USD / hour
…workflows. You will gain hands-on experience across the software development lifecycle-contributing production-ready code, writing automated tests, enhancing observability, and…
Added 1 min ago
FI
Software Engineer Intern
FlightSafety International Inc
Seattle, WA
- $38 to $45 USD / hour
As a Software Engineer Intern on the Cloud Engineering STaaS Team, you will help build a unified, multi-cloud storage platform that gives Docusign product teams standardized, self-service…
Added 1 min ago
FI
Software Engineer Intern
FlightSafety International Inc
Seattle, WA
- $38 to $45 USD / hour
As a Software Engineer Intern on the Cloud Engineering STaaS Team, you will help build a unified, multi-cloud storage platform that gives Docusign product teams standardized, self-service…
Added 1 min ago
Full Stack Engineer
ewminds consulting Services
Clairton, PA
· Proven experience owning both build (development) and run (maintenance/operations) for business-critical applications
Added 1 min ago
Senior Vice President, Infrastructure Engineering (Mainframe Communications Systems Software Engineer
ewminds consulting Services
Jersey City, NJ
(SVP) Senior Vice President, Infrastructure Engineering (Mainframe Communications Systems Software Engineer)
Added 1 min ago
Senior Pre-Sales Infrastructure/Network Design Engineer
ewminds consulting Services
New York, NY
AI Design Tools: Experience using AI tools in design workflows, such as Windsurf or similar AI-assisted development and design tools.
Added 1 min ago
Vice President – Full Java Stack Engineer
ewminds consulting Services
Pittsburgh, PA
We are seeking a Vice President – Full Stack Engineer to join a mission-critical engineering team supporting a high-performance, regulated enterprise platform. This is a hands-on…
Added 2 mins ago
Staff Software Engineer, Eligibility & Benefits
Parachute Health
Remote, United States
Parachute Health is hiring a Staff Engineer to join our Eligibility & Benefits team. We build the systems that ensures every durable medical equipment (DME) order has verified coverage…
Added 2 mins ago
Sr Sales Engineer II - Majors
Axon
Dallas, TX
…Axon is seeking a high-energy, results driven pre-sales sales engineer who thrives on pitching technology to leadership as well as support staff and end-users. This individual will play an…
Added 2 mins ago
Sr Sales Engineer II - Majors
Axon
Chicago, IL
…Axon is seeking a high-energy, results driven pre-sales sales engineer who thrives on pitching technology to leadership as well as support staff and end-users. This individual will play an…
Added 2 mins ago
Data Analytics Support Engineer
Axon
Scottsdale, AZ
…their operations. We are looking for a Data Analytics Support Engineer who combines Power BI and SQL expertise with hands-on Datastore support to keep customer analytics running and…

Cisco

Software Engineer

Milpitas, CA, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

This role is hybrid based in San Jose/Milpitas office.

Meet the Team Join the Catalyst Center Customer Engineering team, which investigates complex software issues affecting customers and helps drive them to resolution. The team works across Cisco support, product engineering, and other partner groups to reproduce issues, identify root causes, and deliver fixes or workarounds. Its work helps restore customer operations while bringing product insights back to engineering. You’ll have opportunities to apply AI and automation to analyze logs, telemetry, and case data, speed up troubleshooting, and identify patterns that can improve the customer experience.

Your Impact Investigate complex customer escalations by analyzing software behavior, logs, traces, and code to identify root causes and determine next steps. Reproduce issues in lab environments and develop code fixes, diagnostic tools, or workarounds to resolve customer problems and prevent recurrence. Partner with development, test, and support teams to validate solutions and communicate clear progress through resolution. Use patterns from escalations to recommend product improvements that strengthen reliability and the customer experience.

Minimum Qualifications Bachelor’s degree in computer science software engineering, computer engineering, or a related field and 5+ years of professional software or a Masters and 2+ years

Experience reading, debugging, or modifying code in production software
Experience with Linux operating systems and operating Kubernetes or containerized microservices
Experience with networking or TCP/IP fundamentals

Preferred Qualifications

Hands-on experience debugging distributed data stores, including PostgreSQL and MongoDB.
Experience supporting or resolving complex customer escalations for enterprise software.
Experience reproducing software issues in lab or test environments.
Experience applying AI, machine learning, or generative AI tools to analyze logs, telemetry, traces, or case data, automate troubleshooting, or improve engineering workflows.
Experience developing diagnostic tools or automation, and communicating technical findings across engineering, support, and product teams.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $167,700.00 to $245,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$167,700.00 - $282,000.00

Non-Metro New York state & Washington state:

$149,100.00 - $250,900.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Recommend product improvements
Customer experience
Computer science
Computer engineering
Debugging
Industrial software
Linux
Kubernetes
Microservices
PostgreSQL
MongoDB
Create solutions to problems
Work as a team
Sales

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