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Added 16 mins ago
TT
Senior Software Engineer, Customer Studio Backend
True Talent Solutions Partners
Remote, United States
- $180,000 to $320,000 USD / year
- Develop product experiences that make data workflows more seamless, including opportunities to apply generative AI.
Added 16 mins ago
UG
Principal AI/ML Engineer Remote Nationwide or Office-Based in MN/DC/NJ
UnitedHealth Group
Eden Prairie, MN
- $164,600 to $282,200 USD / year
…requirements, you will engage frequently with CIO-level executives and senior business and technology leaders. You will translate strategic priorities into focused research questions,…
Added 18 mins ago
Pricing and Sales Strategy_ Senior Manager, Strategy, Growth, and Transformation
Deloitte
Louisville, KY
…customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth…
Added 19 mins ago
Health Care Research Manager - Deloitte Center for Health Solutions
Deloitte
Louisville, KY
…bridge research and business, inspire teams, and influence senior stakeholders across Deloitte and the broader life sciences and health care…
Added 19 mins ago
Life Sciences Research Manager - Deloitte Center for Health Solutions
Deloitte
Louisville, KY
…bridge research and business, inspire teams, and influence senior stakeholders across Deloitte and the broader life sciences and health care…
Added 19 mins ago
BH
Strategic Growth Manager (Commercial Strategy)
Bamboo Health Inc
Louisville, KY
- $7.25 USD / hour
…to both technical and non-technical stakeholders, including senior…
Added 32 mins ago
CL
Matter Intelligence Manager
Cooley LLP
NY · Washington, DC · CO
- $140,000 to $170,000 USD / year
Experience with data extraction from legal documentation using generative AI platforms
Added 53 mins ago
Senior Associate - Full-Stack AI Engineer
New York Life Insurance Co
New York, NY
As Senior Associate in investment technology, your primary responsibility will be to support the investment business in areas of building and maintaining applications and design, develop…
Added 53 mins ago
Senior Associate - Full-Stack AI & Data Engineer
New York Life Insurance Co
New York, NY
As Senior Associate in investment technology, your primary responsibility will be to support the investment business in areas of building and maintaining applications and design, develop…
Added 53 mins ago
Senior Associate - Full-Stack AI Engineer
New York Life Insurance Co
New York, NY
As Senior Associate in investment technology, your primary responsibility will be to support the investment business in areas of building and maintaining applications and design, develop…
Added 1 hour ago
Forward Deployed Engineer, AI Transformation -Senior Vice President
Citi
IRVING, TX · Irving, TX · Irving
…practices in machine learning, natural language processing, and generative…
Added 1 hour ago
Software Product Management Pre Sales Senior Manager - Consumer Goods & Services
Accenture LLP Company
NY
As Senior Manager, Pre-Sales you support complex software sales cycles by delivering compelling product demonstrations, responding to technical and functional requirements, and building…
Added 1 hour ago
Senior Associate - Full-Stack AI & Data Engineer
New York Life
New York
As Senior Associate in investment technology, your primary responsibility will be to support the investment business in areas of building and maintaining applications and design, develop…
Added 1 hour ago
Senior Associate - Full-Stack AI Engineer
New York Life
New York
As Senior Associate in investment technology, your primary responsibility will be to support the investment business in areas of building and maintaining applications and design, develop…
Added 1 hour ago
Senior Associate - Full-Stack AI Engineer
New York Life
New York
As Senior Associate in investment technology, your primary responsibility will be to support the investment business in areas of building and maintaining applications and design, develop…
Added 2 hours ago
Principal Generative AI Engineering Lead - Senior Vice President
Citibank, N.A.
United States
The USCC Architecture and AI Engineering group is seeking a seasoned and visionary prinicipal Generative AI/AI Lead to guide our team and architect the next generation of intelligent…
Added 2 hours ago
Instructional Technologist
University of San Francisco
United States
The Instructional Technologist works with guidance from senior DLI staff. Administration of the supported platforms is handled by other DLI and IT staff; this position works with those…
Added 2 hours ago
Sr. AI Engineer
CalPrivate Bank
San Diego, CA · Brea, CA · El Segundo, CA · Newport Beach, CA
The Senior AI Engineer will help identify opportunities to automate manual processes, improve access to actionable information, enhance reporting and forecasting, and responsibly…
Added 2 hours ago
S
Manager of Product Engineering
Sourcewell
Remote, United States
- $132,320 to $165,400 USD / year
…implementing AI-enabled product features, datadriven automation, and generative AI solutions that enhance digital products and internal operations. Ensure AI initiatives align with…
Added 2 hours ago
UG
Senior Software Engineer
UnitedHealth Group
Minneapolis, MN
- $91,700 to $163,700 USD / year
As a Senior Software Engineer, you will provide technical leadership for ECDH development supporting URQP, a critical clinical quality initiative. You will lead and mentor a team of…
Added 2 hours ago
Tax Senior Associate, Business Incentives Group
BDO USA Experienced
Detroit, MI · Grand Rapids, MI
The Tax Senior, Business Incentives Group is responsible for leading or supporting our services to identify, calculate, document, and support on examination by tax authorities Business…
Added 2 hours ago
Unclaimed Property Tax Senior, State and Local Tax
BDO USA Experienced
Atlanta, GA · Dallas, TX · Fort Lauderdale, FL · McLean, VA · Houston, TX · Miami, FL · NY · Philadelphia, PA · Woodbridge, NJ
The Tax Senior, State and Local Tax, applies industry knowledge and experience to clients by assisting in providing advice related to tax implications of their business objectives,…
Added 2 hours ago
Tax Manager, ASC 740 and Compliance
BDO USA Experienced
Atlanta, GA
Monitoring engagement process and actual time incurred vs. budget with assistance of Senior
Added 2 hours ago
Senior Analyst, Talent Intelligence
The Home Depot
Remote, United States
…and data come together to shape the future of hiring. As a Senior Analyst, Talent Intelligence, you'll play a critical role in building the tools, insights, and experiences that power…
Added 2 hours ago
U
Principal Engineer - Security AI
Uber
Seattle, WA · Sunnyvale, CA
- $302,000 to $336,000 USD / year
…Engineers are among the top 2% of our engineering community - senior technologists who combine vision with execution. They are trusted experts who design at scale, write production-quality…

Cisco

Data Engineering Technical Leader - CX AI

San Jose, CA, United States

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Job details

Experience: Bachelor’s degree with 8+ years of related experience, or a Masters degree with 6+ years of related experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

The application window is expected to close on: 12/30/2026This is a Hybrid role requiring work onsite Tuesday-Thursday.

Meet the Team Cisco's Customer Experience (CX) organization is a high-growth, innovation-driven team focused on delivering a unified digital experience for customers and partners. The CX Platform enables diverse CX use cases through modern cloud-native architecture and emerging AI capabilities, including predictive and generative AI. Our team builds scalable, reliable platforms that accelerate customer outcomes, with a strong focus on quality, urgency, ownership, and data-driven decision making.

Your Impact You will be the architectural and technical authority driving our next-generation cloud-native data platform. Operating as a hands-on builder and leader, you will own distributed data pipelines, lakehouse architectures, and backend services end-to-end - powering real-time CX analytics and AI-ready data foundations. You will establish organizational standards for data modeling, streaming, and observability while mentoring engineering pods and aligning technical execution with strategic business priorities.

Key Responsibilities

Data Platform Architecture: Architect, build, and optimize scalable cloud-native backend services and data platforms supporting high-throughput ingestion, real-time analytics, and downstream AI/ML consumption.
Pipeline & Lakehouse Engineering: Design robust batch and streaming ETL/ELT pipelines, implementing event-driven data flows, Change Data Capture (CDC), and modern lakehouse architectures (e.g., Snowflake, Databricks).
Data Quality & Observability: Establish enterprise-grade standards for data modeling, semantic layers, schema governance, distributed tracing, and real-time telemetry/alerting to ensure high data integrity and reliability.
API & Service Integration: Define high-performance API contracts (REST, GraphQL) and backend microservices that expose trusted datasets and metrics for self-service reporting and AI applications.
Technical Leadership & Governance: Drive CI/CD automation, conduct code and design reviews, mentor senior and mid-level data engineers, and coordinate cross-team technical dependencies across platform, security, and product stakeholders.

Minimum Qualifications

Bachelor’s degree with 8+ years of related experience, or a Masters degree with 6+ years of related experience.
Experience in Python and SQL for data engineering, automation, and transformation, along with backend development experience in languages such as Go, Java, Node.js, or Rust.
Experience designing REST or GraphQL APIs, with experience in relational PostgreSQL, MySQL and/or NoSQL databases.
Experience implementing distributed messaging and streaming systems using Apache Kafka, AWS SQS/SNS, or comparable technologies.
Experience building and optimizing data platforms using modern lakehouse/warehouse technologies such as Snowflake, Databricks, BigQuery, or AWS Redshift or similar.
Experience building, maintaining, and troubleshooting automated CI/CD pipelines using Jenkins, GitHub Actions or similar and containerized deployments.

Preferred Qualifications

Expertise in large-scale data ingestion architectures, Change Data Capture (CDC), and multi-source ETL/ELT across APIs, databases, event streams, and object storage (S3/GCS).
Experience structuring semantic models and feature stores to support data science, predictive modeling, and generative AI/LLM applications.
Experience implementing end-to-end data observability, lineage tracking, and monitoring frameworks (e.g., OpenTelemetry, Datadog, Prometheus).
Familiarity leveraging AI-assisted development tools (Copilot, Cursor) and AIOps practices to accelerate development velocity and reliability.
Demonstrated track record of technical mentorship, driving architectural consensus across matrixed teams, and translating business goals into robust engineering roadmaps.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $186,900.00 to $267,700.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$186,900.00 - $307,800.00

Non-Metro New York state & Washington state:

$166,300.00 - $274,100.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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