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Cisco

Communications Manager

Research Triangle Park, NC, United States

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Job details

Experience: 8+ years of professional experience in strategic communications, enterprise program management, or organizational transformation.
Posting language: English
Posted: Nov 6, 2026

Original job description

The application window is expected to close on: 11/29/2026Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

The application window is encouraged to close on 11.28.26 Remote location as preference Austin ,TX , RTP,NC , RICHARDSON,TX

Meet the Team

The AI Activation team sits within the Cisco Operations Communications & Engagements organization. We bridge key partners across Cisco to align enterprise-wide communications, learning, and experiences with the AI roadmap to accelerate adoption and drive meaningful integration of AI into daily work.

Your Impact

As a Communications Manager, you will help accelerate AI adoption across Cisco’s global workforce. You will develop and execute scalable programs, learning experiences, and activation strategies that build employee capabilities, drive behavior change, and deliver measurable business impact. You will partner with enterprise AI product and UX teams, Learning & Development, global communications, and business units to align efforts.

We are seeking a strategic thinker and hands-on contributor who can translate complex AI capabilities into practical, engaging experiences. You will design repeatable activation programs, events, toolkits, workshops, and self-service resources that enable business units and people leaders to drive adoption. You will partner with enterprise learning teams to align enablement initiatives with technology capabilities and employee needs, including targeted learning tracks and hands-on experiences.

Minimum Qualifications

Bachelor’s degree in Communications, Business, Organizational Development, or related field, or equivalent practical experience.
8+ years of professional experience in strategic communications, enterprise program management, or organizational transformation.
Strong understanding of generative AI, AI agents, and workflow automation, with the ability to translate technical concepts into practical, employee-facing programs.
Proven track record of independently developing and executing cross-functional programs at an enterprise scale, demonstrating cross-functional team leadership and effective stakeholder engagement.
Excellent facilitation, problem-solving, and project management skills.

Preferred Qualifications

8+ years of relevant experience within a large, complex organization.
Experience driving AI adoption or leading large-scale digital transformation efforts.
Demonstrated success in building repeatable and scalable activation models, such as train-the-trainer frameworks or self-service toolkits.
Proven ability to measure program success by analyzing employee adoption data and behavioral changes rather than relying solely on participation metrics.

•

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $135,100.00 to $171,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$165,200.00 - $240,900.00

Non-Metro New York state & Washington state:

$145,200.00 - $211,700.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Program management
Workflow
Team leadership
Stakeholder management
Problem solving
Project management
Create solutions to problems
Work as a team
Sales

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