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Associate Manager, Service Desk & Operations
Sandy Hook Promise
Miami Gardens, FL
- $56,000 to $66,000 USD / year
The Associate Manager, Service Desk & Operations is a hands-on Tier 1/Tier 2 technology professional who independently owns day-to-day service desk operations, endpoint support activities,…
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HB
Assistant Program Manager
HOMEWARD BOUND, INC.
Crystal, MN
- $20 USD / hour
The Assistant Program Manager supports the daily operations of a residential program by providing direct support to individuals served while assisting with staff guidance, training,…
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HB
Assistant Program Manager
HOMEWARD BOUND, INC.
Maple Grove, MN
- $20 USD / hour
The Assistant Program Manager supports the daily operations of a residential program by providing direct support to individuals served while assisting with staff guidance, training,…
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HB
Assistant Program Manager
HOMEWARD BOUND, INC.
New Hope, MN
- $20 USD / hour
The Assistant Program Manager supports the daily operations of a residential program by providing direct support to individuals served while assisting with staff guidance, training,…
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Sales Compensation Manager Systems and Analytics
Fivetran
Oakland, CA
…transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business…
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Enterprise Demand Generation Lead - North America
Fivetran
Oakland, CA
…transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business…
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Enterprise Demand Generation Lead - North America
Fivetran
Denver, CO
…transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business…
Added 1 min ago
Assistant Nurse Manager, NICU
Kaiser Permanente
Roseville, CA
…Delegates tasks and decisions as appropriate; provides appropriate support, guidance and…
Added 1 min ago
Assistant Nurse Manager, ED
Kaiser Permanente
San Rafael, CA
…Delegates tasks and decisions as appropriate; provides appropriate support, guidance and…
Added 1 min ago
S
Engineering Intern
Skyworks
Richardson
- $23 to $49 USD / hour
…internal position you will be required to notify your current manager. Please refer to the Employee Transfers Guidelines posted on…
Added 1 min ago
SV
Security and Safety Supervisor-Full-time (Days and Evenings)
Shenandoah Valley Westminster Canterbury
WINCHESTER, VA
- Full-time
Support the Mission and purpose of Shenandoah Valley Westminster-Canterbury (SVWC). Perform duties in a manner consistent with SVWC’s mission and vision.
Added 2 mins ago
Field Account Representative
Grainger Businesses
SAN MARCOS, CA
…objectives in accordance with the current terms of the incentive program which are subject to…
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NM
Dental Assistant
Nuvia MSO, LLC Brand
Louisville, KY
- $24 to $29 USD / hour
Robust Dental Leadership Structure: You get the support you need ranging from an onsite dental assistant lead, regional dental assistants leads, and a dental assistant operations manager…
Added 2 mins ago
ST
Senior Portfolio Manager
State Teachers' Retirement System
CA
- $18,334 to $28,334 USD / month
Established in 1988, CalSTRS Private Equity program invests globally in partnerships, separate accounts, general partner interests, secondary interests and co-investments. Investments…
Added 2 mins ago
CC
Additional/Dual Appointment – PHYSICIAN AND SURGEON (IM/FP), CF, Salinas Valley State Prison, Psychiatric Inpatient Program (SVSP-PIP)
California Correctional Health Care Services
CA
- $153.91 to $171 USD / hour
…role than your primary job, and you cannot be a supervisor, manager, or executive. Onsite dual appointments at your primary institution may be…
Added 3 mins ago
PV
2026-27 Bookstore Manager - Horizon HS
Paradise Valley USD 69
Scottsdale, AZ
- $19.46 USD / hour
The job of Bookstore Manager is done for the purpose/s of providing support to department activities with specific responsibility for an array of fiscal services for student body and school…
Added 3 mins ago
FB
Senior Manager Secondary Marketing
Fulton Bank
Lancaster, PA · Virginia Beach, VA · Columbia, MD · Georgetown, DE · Mt Laurel, NJ
- $127,800 to $213,000 USD / year
…organizational goals. Negotiate investor pricing, purchase agreements, program terms, and other contractual arrangements to maximize loan liquidity, profitability, and execution outcomes.…
Added 3 mins ago
Administrative Assistant III
KabaFusion
Cerritos, CA
This position is responsible for supporting the administrative, clerical and office support activities for the Nursing Department and/or manager to facilitate the efficient operation of the…
Added 3 mins ago
Assistant Store Manager - Famous Footwear
Famous Footwear
MOSES LAKE, WA
As a full-time Assistant Store Manager, you are passionate about providing the best shoe store experience for the whole family through customer engagement. You do this by acting in the role…
Added 3 mins ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
CEDAR KNOLLS, NJ
- Part-time
…face of challenges, you’re the type of person to uplift and support others. To help others be their best, you’ll help your teammates be their best selves by assisting with training and…
Added 3 mins ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
WICHITA, KS
- Part-time
…face of challenges, you’re the type of person to uplift and support others. To help others be their best, you’ll help your teammates be their best selves by assisting with training and…
Added 3 mins ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
WICHITA, KS
- Part-time
…face of challenges, you’re the type of person to uplift and support…
Added 4 mins ago
Outcomes & Measurement Manager
BOYS & GIRLS CLUBS OF TAMPA BAY INC
Tampa, FL
Under the supervision of the Senior Outcomes & Measurement Manager, the Outcomes & Measurement Manager identifies trends, measures program outcomes and helps assess organizational…
Added 4 mins ago
Program Manager
System Studies and Simulation, Inc.
Huntsville, AL, AL
S3, Inc. has an immediate need a Program Manager to help manage our SETA programs at Redstone Arsenal, AL.
Added 4 mins ago
Site Manager (Self Storage)
Mini Mall Storage Properties
Chicago, IL
As a Site Manager (Self Storage), you'll combine customer service, sales, and property operations to help customers find the right storage solutions while ensuring our facility remains…

Cisco

Change Management Manager

Research Triangle Park, NC, United States

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Job details

Experience: 7+ years of experience in program management, sales operations, sales enablement, change management, field engagement, community management, or a related discipline.
Posting language: English
Posted: Nov 6, 2026

Original job description

The application window is expected to close on: 11/13/2026Meet the Team Join a high-impact team at the center of Cisco’s mission to revolutionize how organizations connect and protect in the AI era. We are building a modern sales team of AI-enabled sellers who show up more prepared, compete differently, and unlock innovation for customers and partners. With AI, the seller experience, and customer value at our core, we are redefining how we activate and drive adoption so our strategy becomes reality. The Seller Experience team connects global sales priorities with the day-to-day reality of sellers and sales leaders. We work across regions, functions, and strategic programs to bring field perspectives into sales transformation initiatives and support the successful adoption of new capabilities.

Your Impact As the Activation & Adoption Manager, Seller Experience you will manage the structured programs that bring the seller's voice directly into Cisco’s most critical sales transformation and enablement initiatives. In this role, you will coordinate field listening networks and early testing programs across sales roles and regions. You will bring together qualitative feedback from sellers and quantitative adoption data to identify recurring patterns, surface operational friction, and translate findings into clear, actionable recommendations. Working closely with cross-functional partners and regional leads, you will manage defined program deliverables, track follow-through, and help demonstrate how field input directly shapes tools, workflows, and enablement. Working with the Seller Experience team and cross-functional partners, your responsibilities include: Managing Seller Feedback & Field Listening Programs

Manage seller feedback programs and advisory communities across regions and sales roles, including planning, participation, engagement and follow-through.
Build and maintain broad seller participation across regions and sales roles, in partnership with regional and functional sales leaders.
Track participant engagement, recurring feedback themes, and operational follow-up actions over time. Turning Field Feedback Into Actionable Insights
Synthesize qualitative feedback and quantitative program data to identify meaningful patterns, priorities, and opportunities to improve the seller experience.
Distinguish systemic, recurring themes from isolated feedback, validating findings with cross-functional partners.
Develop concise executive summaries, dashboards, and actionable recommendations for program owners and sales leadership.
Partner with program owners to communicate back to sellers how their input was considered, including actions taken and next steps. Program Operations & Follow-Through
Manage defined program deliverables, milestones, and follow-up action registers in Asana or comparable work-management platforms.
Provide clear, consistent status updates, risk flags, decision logs, and next steps to cross-functional stakeholders.
Track field feedback through review and follow-up, documenting decisions, action owners, and resulting program or tool changes.
Use AI-enabled tools to accelerate feedback synthesis, streamline documentation, and enhance reporting efficiency while maintaining data accuracy and confidentiality. Cross-Functional & Regional Partnership
Partner with regional adoption and activation leads and Sales Strategy & Planning teams to align feedback topics, timing, and follow-through with local sales rhythms.
Coordinate across related seller communities and enablement programs to build on existing touchpoints and respect sellers' customer-facing time.
Partner with field communications and activation leads to incorporate seller feedback and peer stories into leadership briefings, manager coaching kits, and field updates.
Support a consistent global listening framework while accommodating regional and theater-specific operational nuances.

Minimum Qualifications

BA/BS or equivalent experience in Business, Communications, Marketing, Organizational Development, Sales Operations, Program Management, or a related field.
7+ years of experience in program management, sales operations, sales enablement, change management, field engagement, community management, or a related discipline.
Proven track record supporting sales, go-to-market, customer success, or revenue-facing organizations.
Strong program-management discipline, including hands-on experience using Asana or comparable enterprise work-management platforms.
Excellent written and verbal communication skills, with demonstrated ability to synthesize complex qualitative feedback and data into clear insights and executive-ready presentations.
Experience synthesizing feedback from multiple sources, identifying meaningful themes and turning them into recommendations for decision-makers.
Experience coordinating cross-functional projects across multiple stakeholders, functions, and deadlines in a global, matrixed environment.
Ability to influence, collaborate, and drive follow-through without direct authority.
Practical fluency using generative AI tools to improve research, qualitative synthesis, documentation, and reporting workflows.

Preferred Qualifications

Experience supporting structured field testing, pilot rollouts, seller advisory councils, or voice-of-the-field listening programs.
Deep familiarity with enterprise sales roles and workflows (Account Executives, Systems Engineers, Specialists, Partners, and Front-Line Sales Managers).
Experience supporting the adoption of CRM platforms (e.g., Salesforce), AI-powered sales tools, enablement platforms, or seller-productivity initiatives.
Proven ability to design clean feedback dashboards, status scorecards, and data visualizations.
Familiarity with change management methodologies (e.g., Prosci ADKAR) or structured sales enablement frameworks.
Prior experience within enterprise technology, SaaS, or global sales operations environments.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $108,200.00 to $137,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$126,700.00 - $188,400.00

Non-Metro New York state & Washington state:

$114,800.00 - $166,900.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Change management
Sales
Leadership
Documentation
Reporting
Confidentiality
Coaching
Program management
Asana
Communication skills
Presentation skills
Salesforce
Create solutions to problems
Work as a team

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