Jobs in the United States

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FSA Cost Catalog Manager
GE Vernova
Schenectady, NY · Greenville, SC
undefined Qualifications / RequirementsBachelor’s degree in Business, Finance, Engineering, Data Analytics, or a related field.Significant experience in cost modeling, financial analysis,…
Added just now
North America Key Account Manager
The businesses of Merck KGaA, Darmstadt, Germany
Chandler, AZ
Experience using CRM and sales analytics tools (Salesforce.com, PowerBI, SAP) to drive sales forecast, track opportunities, manage accounts and data-driven demand plans.
Added just now
Principal Manager, NA & EU Product Engineering
The businesses of Merck KGaA, Darmstadt, Germany
Austin, TX
Implement metrics and data analytics to measure engineering deliverables from global framework, including new product development cycle time and first-pass yield, and use them to inform…
Added 1 min ago
ICQA Data Analyst
Amazon.com Services LLC
Jefferson, GA
…understanding of different business models and the underlying analytics, and the ability to assimilate new methodologies and data sources. They will be a self-starter comfortable with…
Added 1 min ago
Talent Acquisition Specialist II
Kaseya Careers
Miami, FL
Familiarity with recruiting analytics, pipeline reporting, and data-driven recruiting practices.
Added 1 min ago
Talent Acquisition Systems Administrator
Global Medical Response
Greenwood Village, CO
Monitor system performance, user adoption, and usage analytics to identify opportunities for optimization and improved recruiter, hiring manager, and candidate experiences.
Added 1 min ago
Senior Software Engineer
Babel Street
Somerville, MA · Reston, VA
…intelligence and risk operations. We deliver advanced AI and data analytics solutions providing unmatched, analysis-ready data regardless of language, proactive risk identification,…
Added 1 min ago
IT
Sr. Schedule Analyst
INDUS Technology, Inc.
Norfolk, VA
- $70,000 to $90,000 USD / year
Must possess basic computer literacy and data entry skills
Added 1 min ago
Business Analyst
Natural and Cultural Resources
Randolph County, NC
Bachelor’s degree in business administration, accounting, finance, data analytics, economics, or a related field.
Added 1 min ago
Training Lead for Curriculum and Instructional Design
Health & Human Services
Wake County, NC
…In partnership with Human Services Business Information and Analytics (HSBIA) trainers, the lead coordinates the development and publication of interactive courses through the Learning…
Added 1 min ago
Training Lead for Change Management and User Research
Health & Human Services
Wake County, NC
…change requests on Human Services Business Information and Analytics (HSBIA) list. Supplies case scenarios, and expected results written with policy staff, brings the same county users into…
Added 1 min ago
Policy Implementation and Training Manager
Health & Human Services
Wake County, NC
…policy staff, CQIS, Human Services Business Information and Analytics (HSBIA), and the NC FAST policy liaison to identify operational needs and potential implementation challenges. Evaluate…
Added 1 min ago
Lead, Data Success (Life Sciences)
Prominence Advisors
Remote, United States
Prominence Advisors and Tegra Analytics are seeking a Data Success Lead to lead assigned commercial data engagements for life sciences clients. This person will combine strong client-facing…
Added 3 mins ago
Data/Insider Threat Analyst - Top Secret
Xcelerate Solutions
Huntsville, AL
Experience with Data Loss Prevention (DLP), User and Entity Behavior Analytics (UEBA/UPA), log analysis, and communications monitoring
Added 3 mins ago
RD
Receptionist
RR Donnelley
San Francisco, CA
- $20.53 to $28.7 USD / hour
…brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions…
Added 4 mins ago
GS
Director, Global Content Design and Delivery, Specialty Care
GlaxoSmithKline Services Unlimited
Remote, United States
- $170,250 to $312,125 USD / year
Experience developing and using operational analytics, performance measures and reporting to drive delivery improvement and business decisions.
Added 4 mins ago
Commercial Insights & Analytics Lead, Hepatology/Immunology
GlaxoSmithKline LLC
Remote, United States
…hepatology/immunology therapeutic areas. Commercial Insights & Analytics (CIA) Leads are members of the respective Business Unit (BU) leadership…
Added 4 mins ago
A
Director of Marketing
Agri-Genesis
Remote, United States
- $150,000 USD / year
Experience with CRM, loyalty, marketing automation, analytics, project-management platforms, SEO, paid media, PR, website development, and community partnerships.
Added 5 mins ago
Strategic Mission Systems Administrator
GD Information Technology, Inc.
United States
Clearance: Must have a current/active Top Secret clearance with ability to obtain TS/SCI and a CI Poly
Added 5 mins ago
Strategic Mission Systems Administrator
GD Information Technology, Inc.
United States
Clearance: Must have a current/active Top Secret clearance with ability to obtain TS/SCI
Added 5 mins ago
Strategic Mission Systems Administrator
GD Information Technology, Inc.
United States
Clearance: Must have a current/active Top Secret clearance with ability to obtain TS/SCI and a CI Poly
Added 5 mins ago
DevOps Lead Architect
GD Information Technology, Inc.
United States
Run test management using TestRail and Jira integration, and enable automated result ingestion and coverage and progress analytics.
Added 5 mins ago
Client Communications Execution Specialist
Truist Bank
Charlotte, NC
2. 5 years of experience in business execution, operations, analytics, program delivery, or related roles;
Added 5 mins ago
Manufacturing Engineering Data Analytics Intern Summer 2027
PACCAR
Columbus, MS
Must be flexible to work portions of day and evening shift
Added 5 mins ago
Product Management Intern - Summer 2027 - IntelliScript
Milliman
Brookfield, WI
Interest in product management, business processes, documentation, analytics, and cross-functional teamwork

Cisco

Business Analyst

Durham, NC, United States

Apply on careers.cisco.com About employer

Applications open in a new tab.

Job details

Experience: Bachelors + 5 years of related experience, or Masters +2 years of related experience
Posting language: English
Posted: Nov 13, 2026

Original job description

The application window is expected to close on: 12/12/2026Who You'll Work With As a Business Analyst within Customer Success Strategy, Planning & Operations, you will be part of a dynamic, highly collaborative, and forward-thinking team dedicated to transforming complex operational data into actionable business intelligence.

In this role, you will act as a trusted business partner, collaborating closely with:

· Customer Success & Operations Leadership: Partnering with Directors and People Managers to deliver cadence reporting, capacity modeling, KPI scorecards, and data-driven recommendations. · Finance & Strategy Teams: Aligning on headcount planning, budget variance, COGs & OpEx tracking, and investment cases. · Cross-Functional CX Teams: Teaming up with Program Managers, Delivery Leaders, and enablement teams to evaluate program efficacy, identify operational bottlenecks, and streamline business processes. · Dashboard Developers: Partnering with technical teams and BI developers to enhance and automate dashboards, and establish robust single-source-of-truth data governance.

What You’ll Do:

To be successful in this role you should become comfortable with big data, database structures, analytics tools, project / program management, and presenting ideas and theories from the analysis of data. There will be an expectation of business knowledge related to professional and technical support services and their role in the marketplace, and the ability to connect market and industry knowledge to the job function.

Provide data intelligence through generation of complex reports and analyses from multiple cross-functional sources to substantiate business decisions and recommendations. Identify trends & patterns in datasets, locate points of influence, and communicate synthesized data results
Assist Customer Success teams with data analysis using AI for business/value case development for key strategic initiatives.
Maintain and enhance internal Customer Success tools and workflows utilizing Power BI, Power Apps, Power Automate, and the Microsoft Power Platform suite.
Collaborate with global/regional Customer Success leaders, Ops, Finance, People & Communities, and other SMEs to translate strategic business needs into scalable solutions.
Track and govern various aspects of Spend for Customer Success including License spend, AI tool Usage, T&E, Events etc.
Model internal business processes and data flow, identifying critical components that affect functionality and system performance.
Identify opportunities to leverage automation, artificial intelligence, and process improvements to increase productivity, improve user experiences, and support business transformation initiatives.

Minimum Qualifications:

Bachelors + 5 years of related experience, or Masters +2 years of related experience
Strong analytical/AI skills to identify trends & patterns in data and interpret, synthesize, and communicate results
Ability to work in matrixed organizations, prioritize what is meaningful to the business and influence decision makers to achieve desired results.
Excellent written/verbal communication and presentation skills.

Preferred Qualifications:

Experience and understanding of CX/Services and Finance organization, processes, and policies are a strong plus
Strong interpersonal and collaboration skills, including ability to manage multiple priorities and timelines

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $93,500.00 to $125,500.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$116,300.00 - $173,500.00

Non-Metro New York state & Washington state:

$101,900.00 - $154,400.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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Jobs in the United States