Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
J
Senior Customer Success Manager
Jobgether
Remote, United States
- $84,000 to $115,500 USD / year
…readiness. Deliver tailored workshops and optimization sessions to support…
Added 3 mins ago
Engineer III, Cloud SDET - Endpoint (Hybrid, Sunnyvale)
CrowdStrike, Inc.
Sunnyvale, CA
Review engineering technical designs with a focus on testability, security implications, and potential edge cases
Added 5 mins ago
Technical Customer Support - US
Hypernative
Remote, United States
We’re looking for a Technical Customer Support Specialist to be the front line for our customers, helping them get the most out of Hypernative’s real-time threat detection platform. You’ll…
Added 7 mins ago
P-8 Avionics Technician III
V2X
Point Mugu, CA
The Tech applies advanced technical knowledge to solve complex problems that typically cannot be solved solely by referencing manufacturers’ manuals or similar documents. Examples of such…
Added 7 mins ago
P-8 Avionics Technician II
V2X
Point Mugu, CA
The Tech applies advanced technical knowledge to solve complex problems that typically cannot be solved solely by referencing manufacturers’ manuals or similar documents. Examples of such…
Added 9 mins ago
Technology Designer
CMTA
Orlando, FL
Support technical requirements analysis, site assessments, solution recommendations, and construction administration.
Added 13 mins ago
I
System Solutions Engineer
InterImage
Remote, United States
- $170,000 to $230,000 USD / year
We are seeking a Technical Product Owner / Solutions Engineer to bridge the gap between customers, engineering teams, and mission stakeholders in the design and delivery of modern…
Added 13 mins ago
System Engineer
InterImage
Fort Meade, MD
(U) Applies systems engineering principles throughout the systems life cycle phases: Concept, Development, Production, Utilization, Support, and Retirement. Interacts with the Government…
Added 13 mins ago
Software Engineer
InterImage
Remote, United States
We are seeking a motivated and innovative Software Engineer to support the development of next-generation AI-enabled solutions for mission-driven environments across the Department of…
Added 13 mins ago
AI Program Analyst
InterImage
Remote, United States
…U.S. Department of War (DoW) customer: governed ingestion of technical documents, an enterprise ontology and knowledge graph, and generative-AI applications that draft maintenance-planning…
Added 13 mins ago
CNO Developer
InterImage
Columbia, MD
4. Bachelor’s degree in Computer Science, Computer Engineering, or a closely related technical field.
Added 13 mins ago
CNO Engineer
InterImage
Columbia, MD
Bachelor’s degree in Computer Science, Computer Engineering, or a closely related technical field.
Added 13 mins ago
CNO Engineer
InterImage
Annapolis Junction, MD
Bachelor’s degree in Computer Science, Computer Engineering, or a closely related technical field.
Added 13 mins ago
Enterprise Architect
InterImage
Huntsville, AL
Support digital engineering tool maintenance and provide technical leadership during application transitions or enterprise modernization efforts.
Added 13 mins ago
RPA Developer
InterImage
Remote, United States
…someone who enjoys turning operational needs into effective technical solutions and partnering with stakeholders to build automations that support real-world outcomes across the…
Added 13 mins ago
RPA Developer
InterImage
Remote, United States
…someone who enjoys turning operational needs into effective technical solutions and partnering with stakeholders to build automations that support real-world outcomes across the…
Added 13 mins ago
Application Development Technical Lead
InterImage
Huntsville
Serve as the technical point of contact for software configuration, installation, and support.
Added 13 mins ago
Information Systems Security Engineer 2 - II
InterImage
Fort Meade, MD
We are seeking an Information Systems Security Engineer to support the organization’s information security efforts. This role involves assisting with security-related activities, supporting…
Added 13 mins ago
Systems Engineer 1
InterImage
Fort Meade, MD
We are currently looking for a Systems Engineer who applies systems engineering principles throughout the systems life cycle phases: Concept, Development, Production, Utilization, Support,…
Added 13 mins ago
Enterprise Architect (Mid Level)
InterImage
Huntsville, AL
Support digital engineering tool maintenance and provide technical leadership during application transitions or enterprise modernization efforts.
Added 13 mins ago
Firmware-Savvy CNO Developer
InterImage
Fort Meade, MD
We are seeking a Firmware/Hardware Engineer to support the development, analysis, and enhancement of embedded systems and low-level software across a variety of platforms. This role sits at…
Added 13 mins ago
AI/ML Software Developer
InterImage
Remote, United States
…capabilities. This role sits at the intersection of software engineering, data engineering, and AI innovation, supporting the development of enterprise solutions that leverage large…
Added 13 mins ago
Systems Engineer
InterImage
Columbia, MD
…Research Scientist to join our team! In this role, you will support the design, development, integration, operation, and maintenance of complex technology systems while applying advanced…
Added 14 mins ago
Data Center Facilities Technician II, Mechanical
Google
Reno, NV
The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facilities Technicians at Google data…
Added 14 mins ago
Product Deployment Engineer, gTech Ads
Google
Chicago, IL · Seattle, WA
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad…

Cisco Systems, Inc.

Technical Systems Engineer (Hybrid)

San Jose, CA, United States
RTP, NC, United States

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 13, 2026
Experience: Bachelor’s degree in Engineering with 6–7 years of relevant professional experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

The application window is expected to close on: 11/08/2026 This is a hybrid role that requires you to be in the office three days per week at either Cisco’s San Jose, CA or RTP, NC location, depending on your location.

Meet the Team The Commerce Quote to Order team enables Cisco’s go-to-market strategy with an exceptional commercial platform, focusing on hardware, software subscription, and services through data-driven solutions. At Cisco Commerce, our software engineers develop the next-generation CPQ (Configure Price and Quote) Software solutions that manage $60+ billions of Cisco revenue. We handle substantial data with multiple flows, requiring versatile and enthusiastic engineers to solve the latest challenges and push technology forward. Our teams continuously iterate, solve problems, and collaborate to empower our customers and partners.

Your Impact As a Technical Systems Engineer with Commerce Product Management & Engineering (part of Cisco IT), You will be at the forefront of sustaining, monitoring, and troubleshooting critical enterprise AI capabilities - including generative AI assistants, conversational agents, and foundational LLM platform infrastructure.

You will be a bridge between the core AI , platform engineering teams, and end-users by diagnosing complex operational issues across Retrieval-Augmented Generation (RAG) pipelines, vector search indexing, model inference endpoints, prompt orchestration layers, and custom Python integrations.

You will collaborate on multi-functional projects to identify areas for improvement. You will analyze internal processes, data, and problems, and identify benefits from new capabilities using emerging digital and cloud technologies.

Responsibilities:

Act as the main point of contact for production support, managing and resolving tickets across various business units
Serve as the primary technical escalation point for production issues impacting AI Assistants, conversational interfaces, and foundational AI capabilities.
Triage, debug, and resolve incidents related to model latency, context overflow, prompt drift, and upstream API failures.
Monitor agent workflows, multi-tool function calling, and orchestration layers to maintain high availability and adherence to strict operational SLAs.
Debug and maintain Python-based AI frameworks, microservices, MCPs, and REST API endpoints.
Develop custom automation scripts, health-check utilities, and synthetic monitoring tests in Python to proactively identify failure modes.
Monitor AI telemetry, token consumption, error rates, and latency metrics using observability platforms (e.g., Langfuse, LangSmith, Datadog, Splunk).
Ensure timely and effective resolution of issues while maintaining a high level of customer satisfaction
Document processes, resolutions, and recurring issues for knowledge management and training purposes.

Minimum Qualifications

Bachelor’s degree in Engineering with 6–7 years of relevant professional experience.
3+ years of experience using or supporting one or more of the following technologies: Java, SQL, PL/SQL, Oracle, MongoDB, Snowflake, AngularJS, Python, APIs (HTTP/RESTful web services), Elastic, or Kibana.
3+ years in Technical Support, SRE, Software Engineering, with at least 1–2 years dedicated to supporting AI/ML or LLM-driven applications.

Preferred Qualifications

Excellent English communication skills to collaborate effectively with global teams.
Strong Analytical and troubleshooting Skills.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $130,600.00 to $166,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$130,600.00 - $191,200.00

Non-Metro New York state & Washington state:

$116,600.00 - $170,100.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Apply About employer

Report this job