Jobs in the United States

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Sr Principal Process Eng - Warehouse
Janssen Biotech, Inc. Legal Entity
Wilson, NC
As part of the Global Process Engineering team, the Sr. Principal Engineer Process Engineer serves as the recognized technical authority and Subject Matter Expert for logistics/warehouse.…
Added just now
Senior Engineer, Digital Transformation MT R&D
MEDICAL DEVICE BUSINESS SERVICES, INC. Legal Entity
Cincinnati, OH · Raritan, NJ · Irvine, CA
Johnson & Johnson is recruiting for a Senior Engineer, Digital Transformation - MT R&D to join our MedTech Surgery business located at our Cincinnati, OH site with an alternate location of…
Added 3 mins ago
Controls Engineer
North Point Technology
Fort Wayne, IN
North Point Technology is seeking an experienced MES Controls Engineer to support manufacturing operations in a high-volume discrete manufacturing environment. This role focuses on…
Added 3 mins ago
SD
Prototype Software Test Engineer
Sigma Design
Burlingame, CA
- $119,000 to $141,000 USD / year
The Prototype Software Test Engineer II is responsible for developing and maintaining test software to support prototype validation, device bring-up, and manufacturing activities. This role…
Added 4 mins ago
Principal Electrical & Controls Engineer
Clorox Manufacturing Co.
Forest Park, GA
The Principal Electrical, Instrumentation & Control (EIC) Engineer is based at our Atlanta West manufacturing facility in Forest Park, Georgia, and reports to the Site Engineering Leader.
Added 5 mins ago
Field Service Technician
Bell and Howell
Bridgewater, NJ
Bell and Howell delivers technology-driven Automation Services and Automation Solutions that help businesses optimize performance, reduce downtime, and improve customer experiences.
Added 5 mins ago
Industrial Engineering Manager
DPDHL
Las Vegas, NV
The Industrial Engineer Manager role has a national salary range of $85,000- $150,000.
Added 5 mins ago
Director, U.S. Services
M-Files
Remote, United States
…the platform: agentic AI, intelligent metadata and process automation, and open integration with the wider enterprise AI ecosystem. As a Sales Engineer, you help shape how customers adopt…
Added 7 mins ago
Industrial Engineering Manager
DPDHL
Waddell, AZ
The Industrial Engineer Manager role has a national salary range of $85,000- $150,000.
Added 7 mins ago
Sr. Software Integration Engineer (On-site)
RTX
United States
Qualifications You Must Have
Added 7 mins ago
Principal Software Integration Engineer (On-Site)
RTX
United States
Qualifications You Must Have
Added 7 mins ago
Senior Analyst, Engineering Tools Support (Mechanical Design Software), Remote (US locations only)
RTX
Remote, United States
Qualifications You Must Have:
Added 7 mins ago
Industrial Engineering Manager
DPDHL
Lockbourne, OH
The Industrial Engineer Manager role has a national salary range of $85,000- $150,000.
Added 7 mins ago
Industrial Engineering Manager
DPDHL
Atlanta, GA
The Industrial Engineer Manager role has a national salary range of $85,000- $150,000.
Added 7 mins ago
Senior cybersecurity incident response engineer (Seattle, WA)
Starbucks Coffee Company
WA
Now Brewing – Incident Response Engineer Sr! #tobeapartner
Added 8 mins ago
HT
Advanced Electrical Engineer
Honeywell Technologies
Northford, CT
- $108,000 to $134,000 USD / year
YOU MUST HAVE
Added 8 mins ago
Lead Agentic AI Solutions Engineer
CVS Health
Remote, United States
CVS Health is hiring a Lead Agentic AI Solutions Engineer to join the AI/ML Solutions Delivery organization and build enterprise-scale agentic AI and intelligent automation solutions. The…
Added 8 mins ago
QA Engineer - 3710624
Lighthouse Technology Services
United States
Lighthouse Technology Services is partnering with our client to fill their QA Engineer position! This is a 9 month contract with extension and/or conversion to FTE and will be remote in…
Added 8 mins ago
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Senior Azure Virtual Desktop Engineer
Cognizant
Hartford, CT
- $79,000 to $90,000 USD / year
As a Senior Azure Virtual Desktop Engineer, you will make an impact by designing, deploying, automating, and optimizing Azure Virtual Desktop environments that support both pooled…
Added 8 mins ago
Client Technology - Senior Software Engineering with AI Capabilities
EY
Hartford, CT
Develops strong working relationships with peers across Development & Engineering and Architecture teams, collaborating to develop and engineer leading solutions
Added 8 mins ago
Associate Director Cybersecurity Engineering
Merck
Hartford, CT
We are seeking a Cloud Security Engineer to design, implement, and automate security controls across enterprise cloud environments. This role will partner with our Cloud, Application,…
Added 8 mins ago
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Senior Network Engineer - DDoS
Akamai Technologies, Inc.
Hartford, CT
- $112,500 to $202,500 USD / year
As a Senior Network Engineer, you will lead efforts in designing, implementing, and automating Akamai's global network infrastructure. You will address complex issues in routing, data…
Added 8 mins ago
Senior Manager, Knowledge & Context Architecture
Teradata
Hartford, CT
Our mission is to design the knowledge an enterprise runs on, engineer the context its AI agents need, and prove that context can be trusted. This helps make Teradata's vision for an…
Added 8 mins ago
Applied AI Health System Engineer [Health Services-Provider] – Senior Manager
PwC
Stamford, CT · Hartford, CT
What You Must Have
Added 8 mins ago
Senior Software Engineer
Evolent
Hartford, CT
Identify and implement improvements to the software development lifecycle, including automation, testing, and CI/CD pipelines.

Cisco Systems, Inc.

Technical Systems Engineer (Hybrid)

San Jose, CA, United States
RTP, NC, United States

Apply on cisco.wd5.myworkdayjobs.com About employer

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Job details

Apply by: Nov 13, 2026
Experience: Bachelor’s degree in Engineering with 6–7 years of relevant professional experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

The application window is expected to close on: 11/08/2026 This is a hybrid role that requires you to be in the office three days per week at either Cisco’s San Jose, CA or RTP, NC location, depending on your location.

Meet the Team The Commerce Quote to Order team enables Cisco’s go-to-market strategy with an exceptional commercial platform, focusing on hardware, software subscription, and services through data-driven solutions. At Cisco Commerce, our software engineers develop the next-generation CPQ (Configure Price and Quote) Software solutions that manage $60+ billions of Cisco revenue. We handle substantial data with multiple flows, requiring versatile and enthusiastic engineers to solve the latest challenges and push technology forward. Our teams continuously iterate, solve problems, and collaborate to empower our customers and partners.

Your Impact As a Technical Systems Engineer with Commerce Product Management & Engineering (part of Cisco IT), You will be at the forefront of sustaining, monitoring, and troubleshooting critical enterprise AI capabilities - including generative AI assistants, conversational agents, and foundational LLM platform infrastructure.

You will be a bridge between the core AI , platform engineering teams, and end-users by diagnosing complex operational issues across Retrieval-Augmented Generation (RAG) pipelines, vector search indexing, model inference endpoints, prompt orchestration layers, and custom Python integrations.

You will collaborate on multi-functional projects to identify areas for improvement. You will analyze internal processes, data, and problems, and identify benefits from new capabilities using emerging digital and cloud technologies.

Responsibilities:

Act as the main point of contact for production support, managing and resolving tickets across various business units
Serve as the primary technical escalation point for production issues impacting AI Assistants, conversational interfaces, and foundational AI capabilities.
Triage, debug, and resolve incidents related to model latency, context overflow, prompt drift, and upstream API failures.
Monitor agent workflows, multi-tool function calling, and orchestration layers to maintain high availability and adherence to strict operational SLAs.
Debug and maintain Python-based AI frameworks, microservices, MCPs, and REST API endpoints.
Develop custom automation scripts, health-check utilities, and synthetic monitoring tests in Python to proactively identify failure modes.
Monitor AI telemetry, token consumption, error rates, and latency metrics using observability platforms (e.g., Langfuse, LangSmith, Datadog, Splunk).
Ensure timely and effective resolution of issues while maintaining a high level of customer satisfaction
Document processes, resolutions, and recurring issues for knowledge management and training purposes.

Minimum Qualifications

Bachelor’s degree in Engineering with 6–7 years of relevant professional experience.
3+ years of experience using or supporting one or more of the following technologies: Java, SQL, PL/SQL, Oracle, MongoDB, Snowflake, AngularJS, Python, APIs (HTTP/RESTful web services), Elastic, or Kibana.
3+ years in Technical Support, SRE, Software Engineering, with at least 1–2 years dedicated to supporting AI/ML or LLM-driven applications.

Preferred Qualifications

Excellent English communication skills to collaborate effectively with global teams.
Strong Analytical and troubleshooting Skills.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $130,600.00 to $166,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$130,600.00 - $191,200.00

Non-Metro New York state & Washington state:

$116,600.00 - $170,100.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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Jobs in the United States