Jobs in the United States

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Added 2 mins ago
TB
Associate Operations Manager, Kitchen Innovation
Taco Bell Corp.
Irvine, CA
- $109,400 to $125,000 USD / year
The Kitchen Innovation Associate Manager supports the development, testing, and operational validation of next-generation kitchen solutions for Taco Bell. This role partners closely with…
Added 2 mins ago
TB
Associate Analyst, Development
Taco Bell Corp.
Irvine, CA
- $71,600 to $84,200 USD / year
This role supports Taco Bell Development by maintaining accurate project, store, and opening information across core systems and operational workflows. As part of the Development team and…
Added 11 mins ago
Nationwide Traveling Mechanical Project Manager
GPAC
Knoxville, TN
Traveling Project Manager – Mechanical Construction
Added 16 mins ago
TT
Manufacturing Engineering Manager - The Toro Company
The Toro Company
Windom, MN
- $120,000 to $140,000 USD / year
We are seeking a Manufacturing Engineering Manager to join our Windom, MN team. This role will provide leadership of the team responsible for development and continuous improvement of the…
Added 16 mins ago
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Sales Manager Part Time
Michaels
ST. CLOUD, MN
- Part-time
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and…
Added 16 mins ago
H
Employee Health Services Case Manager
HealthPartners
Saint Louis Park, MN
- $39.73 to $59.59 USD / hour
HealthPartners is hiring an Employee Health Services Case Manager. This position is responsible for assessing needs, coordinating services, providing support and guidance to all…
Added 16 mins ago
Business Information/Systems Specialist - Transportation/Infrastructure
Scott County
Shakopee, MN
…unit's current business processes and procedures, software systems, and mobile deployment activities and makes recommendations to help the units operate more efficiently and effectively.…
Added 16 mins ago
SO
Financial Management Analyst - Management Analyst 4
State of Minnesota
St. Paul, MN
- $34.07 to $50.53 USD / hour
…Director’s Office. The position supports long-range and ongoing program planning and implementation through financial forecasting, budget development and monitoring, state and federal grant…
Added 16 mins ago
Operations Manager - General Surgery & Plastic Surgery
Essentia Health
Duluth, MN
…ensure operational results. Maintains optimum patient care systems through effective fiscal and operational management, which includes ensuring policies, practices, and procedures are…
Added 16 mins ago
AC
Inside Sales Specialist
Aston Carter
Saint Paul, MN
- $24.04 to $28.85 USD / hour
…managing high volumes of email and data. Proficiency with computer systems is…
Added 16 mins ago
PP
Facilities Manager - St. Paul, MN
Planned Parenthood North Central States
Saint Paul, MN
- $70,000 to $85,000 USD / year
Under immediate supervision of the Senior Director of Facilities and Safety, the Facilities Manager effectively coordinates all facilities administration and operations across the PPNCS…
Added 16 mins ago
SA
Sr Partner Manager
Sinch America Inc.
Saint Paul, MN
- $125,000 to $148,000 USD / year
As a Senior Partner Manager, you will serve as the primary liaison between our partner network and internal sales teams. In this role, you will qualify and manage partner-referred…
Added 20 mins ago
JG
Camp Grossman Facilities Manager
JCC Greater Boston
Dover, MA
- $75,000 to $80,000 USD / year
Under the overall direction of JCC Greater Boston's Facilities Director, and in coordination with the Camp Grossman Program Director, the Grossman Facilities Manager is primarily…
Added 21 mins ago
Quality Manager
Boiler Tube Company of America
Lyman, SC
As Quality Manager, you will lead the quality function across the business unit and help ensure the products delivered to customers meet or exceed expectations. This role has broad impact…
Added 24 mins ago
Technical Support Manager (Hybrid)
Cisco Systems, Inc.
RTP, NC
As a Technical Support Manager with Commerce Product Management & Engineering (part of Cisco IT), you will support scalable, forward-thinking solutions to address new business models and…
Added 24 mins ago
Technical Product Manager - Support / TAC
Cisco Systems, Inc.
San Jose, CA · RTP, NC
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some…
Added 24 mins ago
Technical Product Manager - AI Native Professional Services
Cisco Systems, Inc.
San Jose, CA · RTP, NC
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some…
Added 24 mins ago
Supplier Commodity Manager - Optics (Hybrid)
Cisco Systems, Inc.
Maynard, MA · Boston, MA
Cisco Global Supplier Management (GSM) team is seeking a motivated Supplier Commodity Manager for “High Power Lasers, Pump Lasers, CW Lasers, ELSFP”. You will be part of a highly impactful…
Added 31 mins ago
Public Health and Prevention Specialist I
TX-HHSC-DSHS-DFPS
AUSTIN, TX
Under the supervision of the Newborn Screening Manager, performs routine public health work in the Newborn Screening Unit. Major focus is on the identification and follow-up of infants and…
Added 39 mins ago
L
Senior Primate Behavior Specialist
Labcorp
Greenfield, IN
- $70,000 to $80,000 USD / year
Partner with the Behavior Program Manager to evaluate, improve, and maintain training materials and behavior management resources.
Added 42 mins ago
Technical Program Manager
Immortals
Remote, United States
10+ years as a Technical Program Manager or similar at a software or hardware product company.
Added 50 mins ago
SE
IT Project Manager - Fulltime - Tampa, FL
SUNSHINE ENTERPRISE USA LLC
Tampa, FL
- Full-time
IT Project Manager to manage and coordinate technical resources involved in the
Added 54 mins ago
UO
Structural Trades Supervisor- Athletics
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
This position is responsible for promoting the philosophy and objectives of the intercollegiate athletics program. This shall include adhering to the principles of the Athletic Department's…
Added 54 mins ago
UO
Interlibrary Loan Technician
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
…Sharing and works in close collaboration with the Operations Manager and Resource Sharing Section members to support various resource sharing activities as…
Added 54 mins ago
UO
Program Manager, TRiO Student Support Services
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
The Student Academic Success Center at the University of Colorado, Boulder is seeking applications for a Program Manager for TRiO Student Support Services! This position works as part of a…

Cisco Systems, Inc.

Technical Support Manager (Hybrid)

RTP, NC, United States

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Job details

Apply by: Nov 13, 2026
Experience: Bachelor’s degree in Engineering with 6+ years of relevant professional experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

The application window is expected to close on: 11/12/2026 This is a hybrid role with three days per week at Cisco’s RTP, NC office.

Meet the Team The Commerce Quote to Order team enables Cisco’s go-to-market strategy with an exceptional commercial platform, focusing on hardware, software subscription, and services through data-driven solutions. At Cisco Commerce, our software engineers develop the next-generation CPQ (Configure Price and Quote) Software solutions that manage $60+ billions of Cisco revenue. We handle substantial data with multiple flows, requiring versatile and enthusiastic engineers to solve the latest challenges and push technology forward. Our teams continuously iterate, solve problems, and collaborate to empower our customers and partners.

Your Impact As a Technical Support Manager with Commerce Product Management & Engineering (part of Cisco IT), you will support scalable, forward-thinking solutions to address new business models and challenges, driving digital transformation. You will collaborate on multi-functional projects to identify areas for improvement. You will analyze internal processes, data, and problems, and identify benefits from new capabilities using emerging digital and cloud technologies.

Responsibilities:

Act as the main point of contact for production support, managing and resolving tickets across various business units
Handle technical escalation for production support, managing and resolving tickets including AI Assistants, conversational interfaces, and foundational AI capabilities across Commerce applications
Triage and prioritize support tickets based on urgency and impact
Conduct root cause analysis and apply critical thinking to solve complex problems
Use AI to Analyze trends in support tickets to proactively identify recurring issues and implement long-term solutions
Collaborate closely with business users, analysts, and developers to understand issues and enhancements
Ensure timely and effective resolution of issues while maintaining a high level of customer satisfaction
Follow Industry best practices for security, scalability, and performance
Document processes, resolutions, and recurring issues for knowledge management and training purposes
Debug and maintain AI frameworks, microservices, MCPs, and REST API endpoints.

Minimum Qualifications

Bachelor’s degree in Engineering with 6+ years of relevant professional experience.
3+ years of experience using or supporting one or more of the following technologies: Python, APIs (HTTP/RESTful web services), MongoDB, Java, SQL, PL/SQL, Oracle, Snowflake, AngularJS, , Elastic, or Kibana.
3+ years in Technical Support, Software engineering
1+ years dedicated to supporting AI/ML or LLM-driven applications.

Preferred Qualifications

Excellent communication skills to collaborate effectively with global teams.
Strong Analytical and troubleshooting Skills.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $104,000.00 to $138,100.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$130,600.00 - $191,200.00

Non-Metro New York state & Washington state:

$116,600.00 - $170,100.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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