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Added 4 mins ago
Data Center Site Selection Manager
Meta
Carson City, NV
…an experienced, organized, and collaborative Site Selection Manager to join the Data Center Site Selection team.We are seeking a Data Center Site Selection Manager who has experience…
Added 4 mins ago
O
Consulting Program Manager - Healthcare
Oracle
Carson City, NV
- $97,800 to $209,500 USD / year
…development and in-depth product knowledge to advance Oracle Health’s strategic priorities. As a Consulting Program Manager, you will lead the planning, coordination, and delivery of…
Added 30 mins ago
Security Operations Technical Program Manager
Waymo
Tempe, AZ
Lead Security Operations Programs: Lead, plan, and execute strategic program initiatives for the Global Security Operations team.
Added 32 mins ago
ER
Property Claims Team Manager
EVEREST REINSURANCE COMPANY
Warren, NJ
- $156,000 to $225,000 USD / year
…Re Group, is looking for an experienced Property Claims Team Manager to join our Property Claims team to provide supervision to Claim Professionals and directly handle the largest, most…
Added 37 mins ago
Manager, Supplier Development Engineering
SpaceX
Cape Canaveral, FL
This is a hands-on leadership role. The manager will build and direct complex, multi-disciplinary teams, develop engineers from entry level through seasoned staff, and move ambiguous…
Added 39 mins ago
Senior Manager, HR Technology and People Operations
Versant Health
NY
We are seeking a Senior Manager, HR Technology & People Operations to provide strategic and operational leadership across our HR technology ecosystem and key People Operations functions.
Added 1 hour ago
CI
Manager/Principal Scientist Research & Development - Polymer Formulation
Cresilon, Inc.
Brooklyn, NY
- $130,000 to $180,000 USD / year
This is a senior technical role overseeing a small team within a dynamic, growing organization. . The R&D Manager/Principal Scientist is both a strategic leader and a hands-on contributor.…
Added 1 hour ago
C
Program Manager B-52 (WBD) - (Part-Time) - 01.3.11
Credence
Tinker Air Force Base, OK
- Part-time
Credence has an immediate need for a part-time Program Manager B-52 (WBD) at the senior level who will be primarily responsible for supporting the B-52 Stratofortress Division (AFLCMC WBD)…
Added 1 hour ago
Program Manager - Program Integration WAX 01.4.04
Credence
Wright-Patterson Air Force Base, OH
Credence has an immediate opening for a Program Manager- Program Integration at the senior level supporting AFLCMC/WAX at Wright Patterson AFB, OH.
Added 1 hour ago
Senior Program Manager F-16 WAM (Top Secret)- 211
Credence
WPAFB, OH
Credence has an upcoming need for a Senior Program Manager who will be primarily responsible for supporting the Air Force Life Cycle Management Center WAM (AFLCMC/WAM) directorate, F-16…
Added 1 hour ago
Program Manager CROWS - 7.32
Credence
Wright-Patterson Air Force Base, OH
Credence has an immediate need for a Program Manager at the senior level who will be primarily responsible for supporting the Cyber Resiliency Office for Weapon Systems (CROWS) at Wright…
Added 1 hour ago
Program Manager CROWS - 7.36
Credence
Wright-Patterson Air Force Base, OH
Credence has an immediate need for a Program Manager at the senior level who will be primarily responsible for supporting the Cyber Resiliency Office for Weapon Systems (CROWS) at Wright…
Added 1 hour ago
Distribution Sales Manager
Beacon EmbeddedWorks
Eden Prairie, MN
The Distribution Sales Manager is responsible for driving new customer engagements. This is an exciting opportunity for strategic thinkers with strong negotiation skills who like to work…
Added 1 hour ago
Manager Revenue Integrity (Remote)
Trinity Health Corporation
Livonia, MI
…regulations, Trinity Health’s Organizational Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that…
Added 1 hour ago
Senior Project Manager
Crawford Architects, LLC
San Antonio, TX
In coordination with Accenture, the Senior Project Manager serves as a trusted client advisor for complex public-sector business transformation initiatives, managing scope, budgets,…
Added 1 hour ago
Office Manager
SWE Solutions
Itasca, IL
The Office Manager is responsible for overseeing the daily administrative and operational functions of the company to ensure efficient business operations and organizational effectiveness.…
Added 1 hour ago
BR
Store Lead (Store Manager) - ID032--Chinden Linder - Meridian, ID 83646
Black Rock Coffee Bar
Meridian, ID
- From $12.5 USD / hour
Added 1 hour ago
Floor Manager
The Indigo Road Hospitality Group
Alys Beach, FL
A Floor Manager will have 3+ years experience as a manager managing high-volume restaurants in an upscale, food-focused environment. Be passionate about fresh, local ingredients and engage…
Added 1 hour ago
Program Manager, Transformation Office
AVEVA Solutions
Philadelphia, PA
The Program Manager will lead strategic transformation programs within AVEVA's Transformation Office, driving initiatives that improve business performance across people, process, and…
Added 1 hour ago
Civil/Municipal Project Manager
CP Engineers
Remote, United States
The Civil/Municipal Project Manager is responsible for leading and overseeing the successful delivery of civil and municipal engineering projects, including municipal capital projects,…
Added 1 hour ago
Civil/Municipal Project Manager
CP Engineers
Remote, United States
The Civil/Municipal Project Manager is responsible for leading and overseeing the successful delivery of civil and municipal engineering projects, including municipal capital projects,…
Added 1 hour ago
Manager of Strategy Innovation
Coventry
Remote, United States
Coventry is hiring a Manager of Strategy & Innovation to be the Chief Strategy & Ventures Officer's right hand on the highest-leverage strategic, financial, and transformation work across…
Added 1 hour ago
Manager of Strategy Innovation
Coventry
Remote, United States
Coventry is hiring a Manager of Strategy & Innovation to be the Chief Strategy & Ventures Officer's right hand on the highest-leverage strategic, financial, and transformation work across…
Added 2 hours ago
C
Event and Partner Marketing Manager
Coursedog
Remote, United States
- $120,000 to $140,000 USD / year
As the Event and Partner Marketing Manager at Coursedog, you'll lead event strategy and execution across our full portfolio - from large tradeshows and user conferences to high-touch…
Added 2 hours ago
EC
Commercial Engineer and Codes & Standards Manager
Eaton Corporation
Ellisville, MO
- $146,000 to $215,000 USD / year
Eaton’s ES AMER PCS division is currently seeking a Commercial Engineer and Codes & Standards Manager. This role will take place out of Ellisville, MO with a hybrid schedule (3 days on-site…

Cisco Systems, Inc.

Technical Support Manager (Hybrid)

RTP, NC, United States

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Job details

Apply by: Nov 13, 2026
Experience: Bachelor’s degree in Engineering with 6+ years of relevant professional experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

The application window is expected to close on: 11/12/2026 This is a hybrid role with three days per week at Cisco’s RTP, NC office.

Meet the Team The Commerce Quote to Order team enables Cisco’s go-to-market strategy with an exceptional commercial platform, focusing on hardware, software subscription, and services through data-driven solutions. At Cisco Commerce, our software engineers develop the next-generation CPQ (Configure Price and Quote) Software solutions that manage $60+ billions of Cisco revenue. We handle substantial data with multiple flows, requiring versatile and enthusiastic engineers to solve the latest challenges and push technology forward. Our teams continuously iterate, solve problems, and collaborate to empower our customers and partners.

Your Impact As a Technical Support Manager with Commerce Product Management & Engineering (part of Cisco IT), you will support scalable, forward-thinking solutions to address new business models and challenges, driving digital transformation. You will collaborate on multi-functional projects to identify areas for improvement. You will analyze internal processes, data, and problems, and identify benefits from new capabilities using emerging digital and cloud technologies.

Responsibilities:

Act as the main point of contact for production support, managing and resolving tickets across various business units
Handle technical escalation for production support, managing and resolving tickets including AI Assistants, conversational interfaces, and foundational AI capabilities across Commerce applications
Triage and prioritize support tickets based on urgency and impact
Conduct root cause analysis and apply critical thinking to solve complex problems
Use AI to Analyze trends in support tickets to proactively identify recurring issues and implement long-term solutions
Collaborate closely with business users, analysts, and developers to understand issues and enhancements
Ensure timely and effective resolution of issues while maintaining a high level of customer satisfaction
Follow Industry best practices for security, scalability, and performance
Document processes, resolutions, and recurring issues for knowledge management and training purposes
Debug and maintain AI frameworks, microservices, MCPs, and REST API endpoints.

Minimum Qualifications

Bachelor’s degree in Engineering with 6+ years of relevant professional experience.
3+ years of experience using or supporting one or more of the following technologies: Python, APIs (HTTP/RESTful web services), MongoDB, Java, SQL, PL/SQL, Oracle, Snowflake, AngularJS, , Elastic, or Kibana.
3+ years in Technical Support, Software engineering
1+ years dedicated to supporting AI/ML or LLM-driven applications.

Preferred Qualifications

Excellent communication skills to collaborate effectively with global teams.
Strong Analytical and troubleshooting Skills.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $104,000.00 to $138,100.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$130,600.00 - $191,200.00

Non-Metro New York state & Washington state:

$116,600.00 - $170,100.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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