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EL
Project Manager (EXL89)
ExlService.com, LLC
NEW YORK, NY
- $170,000 to $175,000 USD / year
Added just now
Director IT Strategy Consulting AI
Gartner, Inc.
NEW YORK, NY
Added 16 mins ago
Senior Analytics Engineer (Finance & Operations)
Skylight
Remote, United States
Data Integration: Design and document how data should flow between source systems such as NetSuite, Ramp, and Pigment into Snowflake and Omni.
Added 1 hour ago
Technical Support Manager (Hybrid)
Cisco Systems, Inc.
RTP, NC
…(HTTP/RESTful web services), MongoDB, Java, SQL, PL/SQL, Oracle, Snowflake, AngularJS, , Elastic, or…
Added 2 hours ago
BS
Advisor, Public Health Data Analytics & Visualization
BME Strategies
Remote, United States
- $87,360 to $120,640 USD / year
Added 4 hours ago
CC
2027 Summer Intern: Data Developer
Charter Communicatio
Greenwood Village, CO
- $31,533 USD / year
…either the Knime and or Alteryx platforms, using Oracle and Snowflake databases in order to deploy new application tools within the AWS…
Added 6 hours ago
SL
AI/ML Architect - Consultant / Senior Consultant (US - WEST)
Slalom, LLC
Denver, CO
- $142,000 to $173,500 USD / year
Familiarity with leading data platforms like Databricks and Snowflake, and their basic services.
Added 7 hours ago
Data Engineer II - 3058084
Apex Systems, Inc.
Cincinnati, OH
…build, test, deploy, and support production data pipelines using Snowflake, dbt, SQL, and approved enterprise technologies. - Refine high-level features into workable Agile stories with…
Added 7 hours ago
Senior AI Engineer
Atria Health and Research Institute
Remote, United States
Working knowledge of a cloud data warehouse (Snowflake strongly preferred) and modern data tooling such as dbt, Dagster, or Airflow.
Added 7 hours ago
Director of Engineering, Foundations
Atria Health and Research Institute
Remote, United States
Hands-on familiarity with our stack: TypeScript/Node.js, Google Cloud Platform and Terraform, and enterprise data warehousing and pipelines (Snowflake, dbt).
Added 7 hours ago
AH
Director of Engineering, Foundations
Atria Health and Research Institute
Remote, United States
- $230,000 to $290,000 USD / year
Hands-on familiarity with our stack: TypeScript/Node.js, Google Cloud Platform and Terraform, and enterprise data warehousing and pipelines (Snowflake, dbt).
Added 8 hours ago
HL7 Developer - Hybrid - In person interview
MSys Inc.
Austin, TX
Experience with AWS HealthLake, Snowflake, eICR, public health reporting, disease surveillance, and React/FastAPI/Terraform. Preferred 1
Added 8 hours ago
Full Stack Developer - Hybrid - In person interview
MSys Inc.
Austin, TX
The selected contractor will serve as a Full Stack Developer resource for the project with portal experience. The successful candidate may be considered for other similar ITSAC assignments…
Added 8 hours ago
Digital Transformation Business Analyst
Kubota
Gainesville, GA
Exposure to ERP systems, Power BI, Snowflake, RPA (UI Path), Power Automate, Vision Systems, and Generative AI.
Added 9 hours ago
Director, Data Solutions & Engineering
Statara Solutions
Remote, United States
…continued evolution of Statara’s core data infrastructure. Snowflake is central to the environment, but the role requires working knowledge of the broader modern data ecosystem, including…
Added 10 hours ago
VP, Servicing Reporting & Automation
Gateway First Bank
Jenks, OK
…management utilizing SQL Server Management Studio, Power BI, Snowflake, or SQL Server Reporting…
Added 11 hours ago
Snowflake Data Engineer
Deloitte US
Gilbert, AZ · Lake Mary, FL · Mechanicsburg, PA
As a US Delivery Center Snowflake Data Engineer on the team, you will:
Added 11 hours ago
Customer Experience Management Consultant, Medallia
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Dallas, TX · Denver, CO · Detroit, MI · Hartford, CT · Houston, TX · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · McLean, VA · Miami, FL · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Raleigh, NC · Richmond, VA · Sacramento, CA · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL · Tempe, AZ
…such as API-based integrations (Salesforce, ServiceNow, Adobe, Snowflake), SSO/OIDC setup, and data ingestion/export…
Added 11 hours ago
Senior Data Scientist/Engineer and Application Developer
Deloitte US
Baltimore, MD · McLean, VA · Richmond, VA · Rosslyn, VA · Washington, DC
1+ years of experience with data warehousing platforms such as Snowflake, Databricks, or Amazon Redshift
Added 11 hours ago
Enterprise Technology Solution Architect
Deloitte US
Dallas, TX · Jacksonville, FL
…or GCP), including cloud-native data services (Databricks, Snowflake) and applying infrastructure engineering principles alongside software…
Added 12 hours ago
Claims Technical Intern - Summer 2027
GAIC Great American Insurance Company
Cincinnati, OH
…system. The conversion team moves data from legacy systems, Snowflake, and other sources into Guidewire ClaimCenter, while the backend team is responsible for processing claims data into…
Added 13 hours ago
TT
Head of Marketing
True Talent Solutions Partners
New York, NY
- $190,000 to $220,000 USD / year
- Experience with enterprise products in data infrastructure, engineering, cloud platforms, developer tools, or enterprise AI.
Added 13 hours ago
Senior Data Engineer, Network Platform
Cisco Systems, Inc.
Remote, United States
3+ years of Snowflake building, optimizing, and operating production data workloads (Postgres experience is a plus).
Added 13 hours ago
AI Business Architect (Hybrid)
Cisco Systems, Inc.
San Jose, CA · RTP, NC
Independently extract and analyze data from Oracle, Snowflake, and multiple reporting sources; perform data modeling to inform solution recommendations and next steps.
Added 13 hours ago
VC
Senior Director-Internal Audit (Network)
Verizon Corp Rsrcs Group LLC
Basking Ridge, NJ · Ashburn, VA · Lake Mary, FL
- $167,000 to $320,000 USD / year
…analytics tools (e.g., SQL/BigQuery, Qlik, Alteryx, Python, Snowflake or similar) and enterprise GenAI assistants to boost coverage, efficiency, and predictive risk insight without…

Cisco Systems, Inc.

Technical Support Manager (Hybrid)

RTP, NC, United States

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Job details

Apply by: Nov 13, 2026
Experience: Bachelor’s degree in Engineering with 6+ years of relevant professional experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

The application window is expected to close on: 11/12/2026 This is a hybrid role with three days per week at Cisco’s RTP, NC office.

Meet the Team The Commerce Quote to Order team enables Cisco’s go-to-market strategy with an exceptional commercial platform, focusing on hardware, software subscription, and services through data-driven solutions. At Cisco Commerce, our software engineers develop the next-generation CPQ (Configure Price and Quote) Software solutions that manage $60+ billions of Cisco revenue. We handle substantial data with multiple flows, requiring versatile and enthusiastic engineers to solve the latest challenges and push technology forward. Our teams continuously iterate, solve problems, and collaborate to empower our customers and partners.

Your Impact As a Technical Support Manager with Commerce Product Management & Engineering (part of Cisco IT), you will support scalable, forward-thinking solutions to address new business models and challenges, driving digital transformation. You will collaborate on multi-functional projects to identify areas for improvement. You will analyze internal processes, data, and problems, and identify benefits from new capabilities using emerging digital and cloud technologies.

Responsibilities:

Act as the main point of contact for production support, managing and resolving tickets across various business units
Handle technical escalation for production support, managing and resolving tickets including AI Assistants, conversational interfaces, and foundational AI capabilities across Commerce applications
Triage and prioritize support tickets based on urgency and impact
Conduct root cause analysis and apply critical thinking to solve complex problems
Use AI to Analyze trends in support tickets to proactively identify recurring issues and implement long-term solutions
Collaborate closely with business users, analysts, and developers to understand issues and enhancements
Ensure timely and effective resolution of issues while maintaining a high level of customer satisfaction
Follow Industry best practices for security, scalability, and performance
Document processes, resolutions, and recurring issues for knowledge management and training purposes
Debug and maintain AI frameworks, microservices, MCPs, and REST API endpoints.

Minimum Qualifications

Bachelor’s degree in Engineering with 6+ years of relevant professional experience.
3+ years of experience using or supporting one or more of the following technologies: Python, APIs (HTTP/RESTful web services), MongoDB, Java, SQL, PL/SQL, Oracle, Snowflake, AngularJS, , Elastic, or Kibana.
3+ years in Technical Support, Software engineering
1+ years dedicated to supporting AI/ML or LLM-driven applications.

Preferred Qualifications

Excellent communication skills to collaborate effectively with global teams.
Strong Analytical and troubleshooting Skills.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $104,000.00 to $138,100.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$130,600.00 - $191,200.00

Non-Metro New York state & Washington state:

$116,600.00 - $170,100.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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