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Associate Analyst, Development
Taco Bell Corp.
Irvine, CA
- $71,600 to $84,200 USD / year
Support US-based Development operations and other assigned portfolio coverage, shifting priorities as business needs require.
Added 14 mins ago
TT
Manufacturing Engineering Manager - The Toro Company
The Toro Company
Windom, MN
- $120,000 to $140,000 USD / year
Working conditions - Combination of office work and on-the-floor observation and process changes. Will include sitting, standing, and walking. May periodically include lifting of up to 40…
Added 14 mins ago
SO
Operations Program Assistant-State Prog Admin
State of Minnesota
Mendota Heights, MN
- $24.4 to $35.3 USD / hour
As an Operations Program Assistant, you will support public health and safety by developing, implementing, updating and maintaining systems and procedures that support the following…
Added 14 mins ago
TC
SourceBlue Business Center Procore Manager
Turner Construction Company
Virginia, MN
- $11.41 USD / hour
The SourceBlue Business Center Procore Manager is responsible for operational execution, compliance, training, and continuous improvement of Turner's Procore platform within the Business…
Added 14 mins ago
A
Logistics Dispatcher
Aerotek
Shakopee, MN
- $22 USD / hour
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications,…
Added 15 mins ago
SO
Dynamics 365/ Power Platform Developer - ITS4
State of Minnesota
St. Paul, MN
- $37.72 to $62.21 USD / hour
Experience performing systems analysis, application design, business process analysis, and evaluating multiple technical solution alternatives
Added 15 mins ago
IL
Contracts Specialist 2
ImageTrend LLC
Eagan, MN
- $65,000 to $85,000 USD / year
…innovation, its clients, and providing world-class implementation and support is unsurpassed. Based in Eagan, MN, ImageTrend combines business analysis, creative design and data driven…
Added 15 mins ago
BH
Benefits Administrator
Beacon Hill Solutions Group
Maple Grove, MN
- $75,000 to $95,000 USD / year
Support system enhancements, testing, upgrades, and process improvement initiatives.
Added 15 mins ago
Accounting Co-op
Cirrus Aircraft
Duluth, MN
…close activities, financial reporting, reconciliations, and process improvement initiatives. This position offers exposure to a variety of accounting functions within a manufacturing…
Added 15 mins ago
A
Product Coordinator
Aerotek
Duluth, MN
- $20 to $22 USD / hour
Support inside sales activities and contribute to customer satisfaction and business growth
Added 15 mins ago
TT
Indirect Sourcing Intern - The Toro Company
The Toro Company
Bloomington, MN
- $20 to $24 USD / hour
Analyze procurement, supplier, and spend data to identify trends, opportunities, and recommendations that support sourcing strategies and business decisions.
Added 15 mins ago
[Hiawatha] Childcare Center Director Bilingual English/Spanish
Tierra Encantada
Minneapolis, MN
…joyful play-based learning and a globally inspired culinary program featuring wholesome meals prepared from scratch each day. By fostering curiosity, confidence, cultural understanding, and…
Added 15 mins ago
Planning & Inventory Management (PIM) Ops – Planning & Inventory Operations Lead (RFID) Minneapolis
Target
Minneapolis, MN
…partners to ensure RFID capabilities are delivering intended business outcomes. This role requires a highly influential leader with strong communication, operational excellence, analytical,…
Added 15 mins ago
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Field Vice President, Market Access Oncology Strategic Accounts - Central
GSK
Minneapolis, MN
- $223,500 to $372,500 USD / year
…improvements in patient outcomes - and to do it as part of a business entering a sustained period of…
Added 15 mins ago
RCM Specialist
Minnesota Visiting Nurse Agency
Minneapolis, MN
Communicates with nursing home/rehab facility/etc on pending Medicaid application to assist in our patient being accepted to their facility, also to support timely discharge
Added 15 mins ago
SO
Advanced Credentialer / Health Program Rep Senior
State of Minnesota
Various, MN · Moorhead, MN · Woodbury, MN · Pipestone, MN · Brainerd, MN · Hibbing, MN · Stillwater, MN · Bloomington, MN · Rochester, MN · Fergus Falls, MN · Willmar, MN · Duluth, MN · Marshall, MN · Maplewood, MN · Shakopee, MN · Buffalo, MN · Brooklyn Park, MN · Mankato, MN · Albert Lea, MN · Plymouth, MN · Alexandria, MN · Saint Cloud, MN · Anoka, MN · Eden Prairie, MN · International Falls, MN · Bemidji, MN · Hastings, MN · Roseville, MN
- $30.76 to $45.26 USD / hour
Job Class: Health Program Representative Senior
Added 15 mins ago
CA
Painter III - 1st Shift
Collins Aerospace
Burnsville, MN
- $21.38 to $40.1 USD / hour
Complete assigned tasks, not specifically listed, within the scope and skill level of this job description in support of department objectives and to develop individual skills.
Added 15 mins ago
Manufacturing Engineer Intern
TSI, Inc.
Saint Paul, MN
Support implementation of engineering changes, process updates, and other operational initiatives
Added 19 mins ago
B
Assurance Supervisor
Boulay
Remote, United States
- $87,000 to $130,000 USD / year
…understanding of their businesses, and provide valuable insights to support their success. This position also offers meaningful leadership opportunities through coaching, mentoring, and…
Added 19 mins ago
B
Assurance Supervisor
Boulay
Remote, United States
- $87,000 to $130,000 USD / year
…understanding of their businesses, and provide valuable insights to support their success. This position also offers meaningful leadership opportunities through coaching, mentoring, and…
Added 22 mins ago
Technical Systems Engineer (Hybrid)
Cisco Systems, Inc.
San Jose, CA · RTP, NC
Act as the main point of contact for production support, managing and resolving tickets across various business units
Added 22 mins ago
Technical Support Manager (Hybrid)
Cisco Systems, Inc.
RTP, NC
As a Technical Support Manager with Commerce Product Management & Engineering (part of Cisco IT), you will support scalable, forward-thinking solutions to address new business models and…
Added 22 mins ago
Sustainability Specialist: GHG Accounting & Analytics
Cisco Systems, Inc.
Remote, United States
…change agents with diverse backgrounds. We partner across the business to drive social and environmental impact, from net zero and the circular economy to human rights in our supply chain.…
Added 30 mins ago
Systems Analyst IV
TX-HHSC-DSHS-DFPS
AUSTIN, TX
…engineering, analysis, design and development expertise to develop and support new systems, enhance existing systems, and maintain current systems in support of Public Health Applications.…
Added 30 mins ago
Rehabilitation Therapy Technician IV (RTT IV)
TX-HHSC-DSHS-DFPS
ABILENE, TX
…of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health…

Cisco Systems, Inc.

Technical Support Manager (Hybrid)

RTP, NC, United States

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Job details

Apply by: Nov 13, 2026
Experience: Bachelor’s degree in Engineering with 6+ years of relevant professional experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

The application window is expected to close on: 11/12/2026 This is a hybrid role with three days per week at Cisco’s RTP, NC office.

Meet the Team The Commerce Quote to Order team enables Cisco’s go-to-market strategy with an exceptional commercial platform, focusing on hardware, software subscription, and services through data-driven solutions. At Cisco Commerce, our software engineers develop the next-generation CPQ (Configure Price and Quote) Software solutions that manage $60+ billions of Cisco revenue. We handle substantial data with multiple flows, requiring versatile and enthusiastic engineers to solve the latest challenges and push technology forward. Our teams continuously iterate, solve problems, and collaborate to empower our customers and partners.

Your Impact As a Technical Support Manager with Commerce Product Management & Engineering (part of Cisco IT), you will support scalable, forward-thinking solutions to address new business models and challenges, driving digital transformation. You will collaborate on multi-functional projects to identify areas for improvement. You will analyze internal processes, data, and problems, and identify benefits from new capabilities using emerging digital and cloud technologies.

Responsibilities:

Act as the main point of contact for production support, managing and resolving tickets across various business units
Handle technical escalation for production support, managing and resolving tickets including AI Assistants, conversational interfaces, and foundational AI capabilities across Commerce applications
Triage and prioritize support tickets based on urgency and impact
Conduct root cause analysis and apply critical thinking to solve complex problems
Use AI to Analyze trends in support tickets to proactively identify recurring issues and implement long-term solutions
Collaborate closely with business users, analysts, and developers to understand issues and enhancements
Ensure timely and effective resolution of issues while maintaining a high level of customer satisfaction
Follow Industry best practices for security, scalability, and performance
Document processes, resolutions, and recurring issues for knowledge management and training purposes
Debug and maintain AI frameworks, microservices, MCPs, and REST API endpoints.

Minimum Qualifications

Bachelor’s degree in Engineering with 6+ years of relevant professional experience.
3+ years of experience using or supporting one or more of the following technologies: Python, APIs (HTTP/RESTful web services), MongoDB, Java, SQL, PL/SQL, Oracle, Snowflake, AngularJS, , Elastic, or Kibana.
3+ years in Technical Support, Software engineering
1+ years dedicated to supporting AI/ML or LLM-driven applications.

Preferred Qualifications

Excellent communication skills to collaborate effectively with global teams.
Strong Analytical and troubleshooting Skills.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $104,000.00 to $138,100.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$130,600.00 - $191,200.00

Non-Metro New York state & Washington state:

$116,600.00 - $170,100.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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