Jobs in the United States

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Added 3 mins ago
MC
Medical Technologist MT or Medical Lab Technician MLT- Laboratory
Mayo Clinic
New Prague, MN
- $26.52 to $39.32 USD / hour
Receive direction from Lab Manager, Regional Director and the Laboratory Medical Director. Work cooperatively with Administration, Physicians, Allied Health Staff, patients and residents.
Added 4 mins ago
TT
Manufacturing Engineering Manager - The Toro Company
The Toro Company
Windom, MN
- $120,000 to $140,000 USD / year
We are seeking a Manufacturing Engineering Manager to join our Windom, MN team. This role will provide leadership of the team responsible for development and continuous improvement of the…
Added 4 mins ago
PN
Registered Nurse, OR Circulator (Surgery) - Methodist Hospital
Park Nicollet Methodist Hospital
Saint Louis Park, MN
- $44.52 to $69.5 USD / hour
If candidate is a new to the OR RN, pre-approval must be given by OR Manager and candidate must be enrolled in, or will enroll in, next cohort, of Periop 101 Program at Anoka Technical…
Added 4 mins ago
Nursing Assistant - Med/Surg (Day and Evening Shifts)
Essentia Health
Brainerd, MN
Completion of one semester of clinical rotations within an accredited nursing program
Added 4 mins ago
Nursing Assistant - Med/Surg (Night Shifts)
Essentia Health
Brainerd, MN
Completion of one semester of clinical rotations within an accredited nursing program
Added 4 mins ago
Nursing Assistant - Med/Surg (Day and Evening Shifts)
Essentia Health
Brainerd, MN
Completion of one semester of clinical rotations within an accredited nursing program
Added 4 mins ago
Nursing Assistant - Med/Surg (Day and Night Shifts)
Essentia Health
Brainerd, MN
Completion of one semester of clinical rotations within an accredited nursing program
Added 4 mins ago
SC
Medical Assistant
Scott County
Shakopee, MN
- $25.9 to $30.46 USD / hour
High school graduation or equivalent; plus, graduate of an accredited Medical Assistant program. The incumbent shall provide a valid driver's license and a reliable means of transportation…
Added 4 mins ago
SO
Financial Management Analyst - Management Analyst 4
State of Minnesota
St. Paul, MN
- $34.07 to $50.53 USD / hour
…the MCH Section so that state and federal resources support program goals and comply with applicable requirements. Bring financial expertise, identify emerging issues, develop options, and…
Added 4 mins ago
Operations Manager - General Surgery & Plastic Surgery
Essentia Health
Duluth, MN
Essentia Health is hiring an Operations Manager to support our General Surgery & Plastic Surgery departments at our Duluth Clinic. This leader will also have oversight and partnership with…
Added 4 mins ago
Pharmacy Technician Home Delivery Call Center
Intermountain Health
Saint Paul, MN
Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
Added 4 mins ago
AC
Inside Sales Specialist
Aston Carter
Saint Paul, MN
- $24.04 to $28.85 USD / hour
…to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision…
Added 4 mins ago
SA
Sr Partner Manager
Sinch America Inc.
Saint Paul, MN
- $125,000 to $148,000 USD / year
As a Senior Partner Manager, you will serve as the primary liaison between our partner network and internal sales teams. In this role, you will qualify and manage partner-referred…
Added 4 mins ago
A
Public Service - Higher Education Management Consulting Senior Manager – Transformation Lead
Accenture
Minneapolis, MN
- $132,500 to $338,300 USD / year
…seeking individuals that have demonstrated this through overall program delivery or deep experience in specific functional domains such as Finance, HR, payroll, procurement, or research…
Added 4 mins ago
Portfolio Manager
Infor
Atlanta, GA
The IT Portfolio Manager serves as a strategic trusted partner to Revenue Operations and Marketing, connecting business priorities, technology investments, delivery capacity, and measurable…
Added 4 mins ago
Clinical Laboratory Scientist (Laboratory Information Manager) - ATC
Veterans Affairs, Veterans Health Administration
Minneapolis, MN
Added 4 mins ago
GCO Corp Sr Account Dir
Medtronic
Minneapolis, MN
Added 4 mins ago
AU
Security Officer Flex - Driving Position
Allied Universal
Bloomington, MN · Saint Paul, MN · Minneapolis, MN
- $20.3 USD / hour
…schedule will vary week to week, based on a combination of manager-assigned shifts and those you pick up through our Earn More, Claim-A-Shift self-scheduling program. Shifts, days,…
Added 11 mins ago
Technical Support Manager (Hybrid)
Cisco Systems, Inc.
RTP, NC
As a Technical Support Manager with Commerce Product Management & Engineering (part of Cisco IT), you will support scalable, forward-thinking solutions to address new business models and…
Added 11 mins ago
Technical Product Manager - AI Native Professional Services
Cisco Systems, Inc.
San Jose, CA · RTP, NC
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some…
Added 12 mins ago
Supplier Commodity Manager - Optics (Hybrid)
Cisco Systems, Inc.
Maynard, MA · Boston, MA
Cisco Global Supplier Management (GSM) team is seeking a motivated Supplier Commodity Manager for “High Power Lasers, Pump Lasers, CW Lasers, ELSFP”. You will be part of a highly impactful…
Added 13 mins ago
Licensed Practical Nurse (LPN)
Fellowship Square, Christian Care Management, Inc.
Surprise, AZ
However, it in no way states or implies these are the only duties that will be required. Other related duties necessary to meet the needs of the residents may be assigned by the AL Manager.
Added 19 mins ago
3 - Shift Lead
Luihn VantEdge Partners LLC
Hendersonville, NC
Employee Assistance Program for personal and family support
Added 19 mins ago
Assistant Manager
Luihn VantEdge Partners LLC
Mesa, AZ
Assistant Manager - Lead, Grow, and Make an Impact with Taco Bell!
Added 19 mins ago
Assistant Manager
Luihn VantEdge Partners LLC
Mesa, AZ
Assistant Manager - Lead, Grow, and Make an Impact with Taco Bell!

Cisco Systems, Inc.

Technical Support Manager (Hybrid)

RTP, NC, United States

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Job details

Apply by: Nov 13, 2026
Experience: Bachelor’s degree in Engineering with 6+ years of relevant professional experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

The application window is expected to close on: 11/12/2026 This is a hybrid role with three days per week at Cisco’s RTP, NC office.

Meet the Team The Commerce Quote to Order team enables Cisco’s go-to-market strategy with an exceptional commercial platform, focusing on hardware, software subscription, and services through data-driven solutions. At Cisco Commerce, our software engineers develop the next-generation CPQ (Configure Price and Quote) Software solutions that manage $60+ billions of Cisco revenue. We handle substantial data with multiple flows, requiring versatile and enthusiastic engineers to solve the latest challenges and push technology forward. Our teams continuously iterate, solve problems, and collaborate to empower our customers and partners.

Your Impact As a Technical Support Manager with Commerce Product Management & Engineering (part of Cisco IT), you will support scalable, forward-thinking solutions to address new business models and challenges, driving digital transformation. You will collaborate on multi-functional projects to identify areas for improvement. You will analyze internal processes, data, and problems, and identify benefits from new capabilities using emerging digital and cloud technologies.

Responsibilities:

Act as the main point of contact for production support, managing and resolving tickets across various business units
Handle technical escalation for production support, managing and resolving tickets including AI Assistants, conversational interfaces, and foundational AI capabilities across Commerce applications
Triage and prioritize support tickets based on urgency and impact
Conduct root cause analysis and apply critical thinking to solve complex problems
Use AI to Analyze trends in support tickets to proactively identify recurring issues and implement long-term solutions
Collaborate closely with business users, analysts, and developers to understand issues and enhancements
Ensure timely and effective resolution of issues while maintaining a high level of customer satisfaction
Follow Industry best practices for security, scalability, and performance
Document processes, resolutions, and recurring issues for knowledge management and training purposes
Debug and maintain AI frameworks, microservices, MCPs, and REST API endpoints.

Minimum Qualifications

Bachelor’s degree in Engineering with 6+ years of relevant professional experience.
3+ years of experience using or supporting one or more of the following technologies: Python, APIs (HTTP/RESTful web services), MongoDB, Java, SQL, PL/SQL, Oracle, Snowflake, AngularJS, , Elastic, or Kibana.
3+ years in Technical Support, Software engineering
1+ years dedicated to supporting AI/ML or LLM-driven applications.

Preferred Qualifications

Excellent communication skills to collaborate effectively with global teams.
Strong Analytical and troubleshooting Skills.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $104,000.00 to $138,100.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$130,600.00 - $191,200.00

Non-Metro New York state & Washington state:

$116,600.00 - $170,100.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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