Jobs in the United States

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Added 5 mins ago
Senior Copy Editor
Chewy
Plantation, FL · Boston, MA
Strong writing skills across formats and channels, including digital, print, social, and email.
Added 24 mins ago
C
Systems Engineering Manager
Credence
Aberdeen Proving Ground, MD
- $160,000 to $200,000 USD / year
Credence has an immediate need for a Systems Engineering Manager to support Army PM PNT. This position will provide technical leadership and oversight of systems engineering activities…
Added 33 mins ago
General Foreman/Construction Manager | Fast Hiring | Great Opportunity
Aerotek
Fremont, CA
…days a week (additional $500 a week) Summary The Construction Manager is responsible for leading on-site construction activities, ensuring tracker systems and associated scopes are…
Added 44 mins ago
SA
Associate Technical Data Manager - DMX
Southwest Airlines
Dallas, TX
- $77,200 to $85,800 USD / year
The Associate Technical Data Manager supports Technical Operations by creating, maintaining, and revising aircraft maintenance technical data that enables safe and compliant operations.…
Added 44 mins ago
BIM Manager
Crawford Architects, LLC
Kansas City, MO
Crawford Architects is currently seeking a full-time, experienced BIM/CAD Manager to join our team of experts, responsible for providing our experienced team with technological leadership…
Added 1 hour ago
WF
(USA) Area Manager Asset Protection - All DC/FC
WMT Fulfillment Service
IL
- $65,500 to $98,000 USD / year
Data and Digital Literacy Possesses knowledge of Data collection modes techniques and tools data analytics To be able to carry out the following responsibilities Articulates the levers that…
Added 1 hour ago
Bio Equip Support Specialist
Veterans Affairs, Veterans Health Administration
Saint Louis, MO
Added 1 hour ago
Digital Program Management Sr Manager
The Freeman Company
IL · NV · TX
We are seeking a Digital Program Management Senior Manager to lead how our Digital Commerce organization plans, governs, and delivers its portfolio of programs. Reporting to the VP, Digital…
Added 1 hour ago
Director of Marketing & Communications - Hope Reins
Armstrong McGuire
Raleigh, NC
…a consistent and compelling brand, support fundraising and program growth, lead a high-performing communications team, and expand Hope Reins visibility and…
Added 1 hour ago
V
Entry-level Lube Tech/Technician
VIOC
Murfreesboro, TN
- $16.75 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 1 hour ago
V
Entry-level Lube Tech/Technician
VIOC
Waseca, MN
- $18 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 1 hour ago
V
Entry-level Lube Tech/Technician (Part Time)
VIOC
WOODLAND, WA
- $19.25 USD / hour
- Part-time
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 1 hour ago
V
Entry-level Lube Tech/Technician
VIOC
WOODLAND, WA
- $19.25 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 1 hour ago
V
Entry-level Lube Tech/Technician
VIOC
Redmond, OR
- $18.5 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 1 hour ago
V
Entry-level Lube Tech/Technician
VIOC
Porter, TX
- $15.25 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 1 hour ago
V
Entry-level Lube Tech/Technician
VIOC
Mont Belvieu, TX
- $15.25 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 1 hour ago
V
Entry-level Lube Tech/Technician
VIOC
BOAZ, AL
- $14 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 1 hour ago
V
Entry-level Lube Tech/Technician
VIOC
Cookeville, TN
- $14.5 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 1 hour ago
V
Entry-level Lube Tech/Technician
VIOC
Eau Claire, WI
- $17 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 1 hour ago
V
Entry-level Lube Tech/Technician
VIOC
Cypress, TX
- $15.25 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 1 hour ago
UO
Communications and Outreach Manager
University of Colorado Denver
Boulder, CO
- $82,000 to $90,000 USD / year
…Boulder invites applications for a Communications and Outreach Manager! This role is a strategic multimedia communication professional who helps translate university priorities, leadership…
Added 1 hour ago
GO
Outlet Department Leader - Emerson Ave
Goodwill of Central and Southern Indiana, Inc.
Greenwood, IN
- $20 USD / hour
The Outlet Department Leader works with their Outlet Manager, the facility leadership team, and external resources to achieve facility operational objectives that support the annual…
Added 1 hour ago
CI
Data Operations Specialist (Contractor)
Curinos Inc
Waltham, MA · NY · Chicago, IL
- $18 to $20 USD / hour
The omnichannel experience team at Curinos focuses on digital banking as a subsidiary of the global FTSE 50 Informa Group. We help the financial services industry understand the digital…
Added 2 hours ago
Email Partnerships Manager
SmartFinancial
Remote, United States
We’re looking for an experienced Email Partnerships Manager to join our performance marketing team and lead the strategy and execution of our third-party email marketing program. This role…
Added 2 hours ago
Program Manager - Alexandria, VA
Military Spouse Jobs & VetJobs
United States
Akima Data Management is seeking a highly qualified Program Manager to lead a multidisciplinary team supporting mission-critical cybersecurity, information technology, and operational…

Cisco Systems, Inc.

Technical Support Manager (Hybrid)

RTP, NC, United States

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Job details

Apply by: Nov 13, 2026
Experience: Bachelor’s degree in Engineering with 6+ years of relevant professional experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

The application window is expected to close on: 11/12/2026 This is a hybrid role with three days per week at Cisco’s RTP, NC office.

Meet the Team The Commerce Quote to Order team enables Cisco’s go-to-market strategy with an exceptional commercial platform, focusing on hardware, software subscription, and services through data-driven solutions. At Cisco Commerce, our software engineers develop the next-generation CPQ (Configure Price and Quote) Software solutions that manage $60+ billions of Cisco revenue. We handle substantial data with multiple flows, requiring versatile and enthusiastic engineers to solve the latest challenges and push technology forward. Our teams continuously iterate, solve problems, and collaborate to empower our customers and partners.

Your Impact As a Technical Support Manager with Commerce Product Management & Engineering (part of Cisco IT), you will support scalable, forward-thinking solutions to address new business models and challenges, driving digital transformation. You will collaborate on multi-functional projects to identify areas for improvement. You will analyze internal processes, data, and problems, and identify benefits from new capabilities using emerging digital and cloud technologies.

Responsibilities:

Act as the main point of contact for production support, managing and resolving tickets across various business units
Handle technical escalation for production support, managing and resolving tickets including AI Assistants, conversational interfaces, and foundational AI capabilities across Commerce applications
Triage and prioritize support tickets based on urgency and impact
Conduct root cause analysis and apply critical thinking to solve complex problems
Use AI to Analyze trends in support tickets to proactively identify recurring issues and implement long-term solutions
Collaborate closely with business users, analysts, and developers to understand issues and enhancements
Ensure timely and effective resolution of issues while maintaining a high level of customer satisfaction
Follow Industry best practices for security, scalability, and performance
Document processes, resolutions, and recurring issues for knowledge management and training purposes
Debug and maintain AI frameworks, microservices, MCPs, and REST API endpoints.

Minimum Qualifications

Bachelor’s degree in Engineering with 6+ years of relevant professional experience.
3+ years of experience using or supporting one or more of the following technologies: Python, APIs (HTTP/RESTful web services), MongoDB, Java, SQL, PL/SQL, Oracle, Snowflake, AngularJS, , Elastic, or Kibana.
3+ years in Technical Support, Software engineering
1+ years dedicated to supporting AI/ML or LLM-driven applications.

Preferred Qualifications

Excellent communication skills to collaborate effectively with global teams.
Strong Analytical and troubleshooting Skills.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $104,000.00 to $138,100.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$130,600.00 - $191,200.00

Non-Metro New York state & Washington state:

$116,600.00 - $170,100.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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