Jobs in the United States

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Added 3 mins ago
Personal Banker Associate I Clearlake
Fifth Third Bank, National Association
Houston, TX
…Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the…
Added 3 mins ago
Personal Banker Associate Briar Forest
Fifth Third Bank, National Association
Houston, TX
…Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the…
Added 3 mins ago
Personal Banker Associate Westheimer Parkway
Fifth Third Bank, National Association
Katy, TX
…Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the…
Added 3 mins ago
Personal Banker Associate Hedwig Village
Fifth Third Bank, National Association
Houston, TX
…Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the…
Added 6 mins ago
Project Manager - Medicaid
Highmark Health
Dover, DE
The Project Manager is responsible for driving organization-wide project execution, audit readiness, and strategic compliance initiatives for complex health plan accreditation and…
Added 6 mins ago
Program/Project Manager- Party Data & Product
JPMorgan Chase
Newark, DE
As a Vice President Project/Program Manager in the Party Data & Product team, you will manage planning, governance, and execution across the portfolio. You will lead technical delivery…
Added 6 mins ago
Product Mgr II
RELX INC
Dover, DE
The Product Manager II will own one or more product features and lead project execution. He/she will own product development plans and represent their feature(s) within the cross-functional…
Added 18 mins ago
Installation Technician II - Journeyman Electrician
Allied Universal
Wyoming, MI
Install, program and configure commercial electronic security systems for enterprise commercial clients (door access control, CCTV, intrusion detection, low voltage communication,…
Added 18 mins ago
SC
Groundskeeper - Part Time
Sun Communities
Holland, MI
- $19 USD / hour
- Part-time
Added 18 mins ago
SC
Groundskeeper - Part Time
Sun Communities
Battle Creek, MI
- $15 USD / hour
- Part-time
Added 18 mins ago
Clinical Project Manager (Early Clinical Development, Home-Based)
IQVIA
Jackson, MI · Port Huron, MI
Responsible for identifying processes which need updating and documenting that to the direct line manager or divisional lead
Added 19 mins ago
Sr Analyst Advanced Business Analytics
Ally
Detroit, MI
…office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work…
Added 19 mins ago
RN Case Manager, Telehealth
Navitus
Lansing, MI
Added 19 mins ago
Project Manager - Medicaid
Highmark Health
Lansing, MI
The Project Manager is responsible for driving organization-wide project execution, audit readiness, and strategic compliance initiatives for complex health plan accreditation and…
Added 19 mins ago
Product Mgr II
RELX INC
Lansing, MI
The Product Manager II will own one or more product features and lead project execution. He/she will own product development plans and represent their feature(s) within the cross-functional…
Added 22 mins ago
D
Senior Customer Success Manager
Deputy
Remote, United States
- $84,000 to $115,500 USD / year
As a Senior Customer Success Manager (Senior CSM) at Deputy, you are the trusted strategic partner and customer advocate for a dedicated portfolio of high-value Mid-Market and Enterprise…
Added 22 mins ago
Senior Manager, Digital Distribution
Sony Interactive Entertainment (SIE)
San Mateo, CA
The Senior Manager, Digital Games Monetization will be instrumental in developing and executing commercial strategies that maximize revenue and digital share for independent publishers.…
Added 34 mins ago
Install Technician I - Start Up
Panasonic
Crestview, FL · Cullman, AL · Powder Springs, GA
…Completes all required documentation and routes to appropriate manager/supervisor. Interfaces with customers and clients, internal managers and vendors. Works under limited supervision,…
Added 34 mins ago
Intern – Ranken Lab Technician
Panasonic
Bridgeton, MO
…offering a partnership with Ranken Technical College. This program provides tuition reimbursement to Ranken students to acquire skills and knowledge that enhance performance with the…
Added 35 mins ago
Care Coordination Manager--Onsite
Kennestone Hospital, Inc.
United States
…operational processes in the Care Coordination Department. Manager is responsible for implementation of evidence-based standards of practice, compliance with system Care Coordination…
Added 38 mins ago
Program Planning Manager - Level 2
CORP-Corporate Office
United States
…the place for you. Northrop Grumman is currently seeking a Program Planning Manager – Level 2, to join our…
Added 43 mins ago
Territory Manager - Personal and Small Commercial Lines (P&C Insurance - Western VA)
Nationwide Mutual Insurance Co.
VA
As a Territory Manager - Personal and Small Commercial Lines, you will lead profitable growth across an assigned territory by developing and managing relationships with agencies and other…
Added 43 mins ago
Territory Manager - Personal and Small Commercial Lines (P&C Insurance - Western TN)
Nationwide Mutual Insurance Co.
TN
As a Territory Manager - Personal and Small Commercial Lines, you will lead profitable growth across an assigned territory by developing and managing relationships with agencies and other…
Added 56 mins ago
Senior IT Manager - Software Engineering and Enterprise Solutions
Progress Rail Services Corp.
Albertville, AL
Manage Commercial/Advanced Rail Technology implementation projects and initiatives;
Added 1 hour ago
Reservations Manager
The Huntley Hotel
Santa Monica, CA
Reporting to the Director of Commercial Strategy, the Reservations Manager position is responsible for providing oversight of the Reservations Department of the hotel, of which includes…

Cisco Systems, Inc.

Technical Support Manager (Hybrid)

RTP, NC, United States

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Job details

Apply by: Nov 13, 2026
Experience: Bachelor’s degree in Engineering with 6+ years of relevant professional experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

The application window is expected to close on: 11/12/2026 This is a hybrid role with three days per week at Cisco’s RTP, NC office.

Meet the Team The Commerce Quote to Order team enables Cisco’s go-to-market strategy with an exceptional commercial platform, focusing on hardware, software subscription, and services through data-driven solutions. At Cisco Commerce, our software engineers develop the next-generation CPQ (Configure Price and Quote) Software solutions that manage $60+ billions of Cisco revenue. We handle substantial data with multiple flows, requiring versatile and enthusiastic engineers to solve the latest challenges and push technology forward. Our teams continuously iterate, solve problems, and collaborate to empower our customers and partners.

Your Impact As a Technical Support Manager with Commerce Product Management & Engineering (part of Cisco IT), you will support scalable, forward-thinking solutions to address new business models and challenges, driving digital transformation. You will collaborate on multi-functional projects to identify areas for improvement. You will analyze internal processes, data, and problems, and identify benefits from new capabilities using emerging digital and cloud technologies.

Responsibilities:

Act as the main point of contact for production support, managing and resolving tickets across various business units
Handle technical escalation for production support, managing and resolving tickets including AI Assistants, conversational interfaces, and foundational AI capabilities across Commerce applications
Triage and prioritize support tickets based on urgency and impact
Conduct root cause analysis and apply critical thinking to solve complex problems
Use AI to Analyze trends in support tickets to proactively identify recurring issues and implement long-term solutions
Collaborate closely with business users, analysts, and developers to understand issues and enhancements
Ensure timely and effective resolution of issues while maintaining a high level of customer satisfaction
Follow Industry best practices for security, scalability, and performance
Document processes, resolutions, and recurring issues for knowledge management and training purposes
Debug and maintain AI frameworks, microservices, MCPs, and REST API endpoints.

Minimum Qualifications

Bachelor’s degree in Engineering with 6+ years of relevant professional experience.
3+ years of experience using or supporting one or more of the following technologies: Python, APIs (HTTP/RESTful web services), MongoDB, Java, SQL, PL/SQL, Oracle, Snowflake, AngularJS, , Elastic, or Kibana.
3+ years in Technical Support, Software engineering
1+ years dedicated to supporting AI/ML or LLM-driven applications.

Preferred Qualifications

Excellent communication skills to collaborate effectively with global teams.
Strong Analytical and troubleshooting Skills.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $104,000.00 to $138,100.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$130,600.00 - $191,200.00

Non-Metro New York state & Washington state:

$116,600.00 - $170,100.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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