Jobs in the United States

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Added 2 mins ago
Chief Engineer (Staff Engineer)
Morgan Pinnacle Group
San Francisco · San Francisco, CA
We are recruiting a Chief Engineer (Staff Engineer) for a profitable, venture-backed company building agentic AI technology for the financial services industry.
Added 6 mins ago
Lead Automation / Manufacturing Engineer
Eaton Corporation
Roxboro, NC
The Lead Automation/ Manufacturing Engineer role at the Roxboro NC Eaton location is part of the Vehicle Group North America organization. The primary function of this role is to provide…
Added 6 mins ago
Lead Director Product Membership
CVS Health
Remote, United States
Lead Director- Digital Product – Membership, Engagement & Retention
Added 6 mins ago
EC
Senior Manufacturing Engineer
Eaton Corporation
Arden, NC
- $86,000 to $126,000 USD / year
Eaton’s Electrical Sector ARS - PDCA division is growing and currently seeking a Senior Manufacturing Engineer based onsite at our Avery Creek, NC manufacturing facility.
Added 6 mins ago
Lead NASCAR Aerodynamics Engineer
Oshkosh Corporation
Huntersville, NC
Pratt Miller is a product development company in motorsports, defense, and mobility industries providing clients with product engineering and low-volume production solutions. Our range of…
Added 6 mins ago
Engineer 2, MSAT
Fujifilm
Holly Springs, NC
Join a mission-driven team ensuring that every batch is safe, consistent, and inspection-ready. As an Engineer/Scientist 2 on our Process Validation team, you’ll help design, execute, and…
Added 7 mins ago
Sr Principal Agile Product Owner - Morrisville (TS/SCI)
Northrop Grumman
Morrisville, NC
Northrop Grumman Space Systems is looking for a Chief Product Owner (CPO) to lead and enable multiple Software development feature teams to implement high-level business goals across a…
Added 7 mins ago
Staff Agile Product Owner - Morrisville (TS/SCI)
Northrop Grumman
Morrisville, NC
Northrop Grumman Space Systems is looking for a Chief Product Owner (CPO) to lead and enable multiple Software development feature teams to implement high-level business goals across a…
Added 7 mins ago
Lead Machining Process Engineer
GE Aerospace
Asheville, NC
…environment. Will focus on improvements and shop floor support for a product line in an assigned area. Impacts departmental operations and responsible for planning/execution. The role will…
Added 7 mins ago
Application Engineer II (PAS-X) - SDF
Novo Nordisk
Durham, NC
Provide input to product feature enhancements & process improvements
Added 7 mins ago
VG
Senior Account Manager, Capital Equipment - West
Vitrolife Group
Remote, United States
- $130,000 to $165,000 USD / year
Conduct product demonstrations for potential customers, highlighting key functionalities and value propositions.
Added 7 mins ago
VG
Senior Account Manager, Capital Equipment - East
Vitrolife Group
Remote, United States
- $130,000 to $165,000 USD / year
Conduct product demonstrations for potential customers, highlighting key functionalities and value propositions.
Added 7 mins ago
Senior Machine Learning Engineer III ***Raleigh, NC***
RELX INC
Raleigh, NC
Are you looking to develop your Machine Learning Engineer career?
Added 7 mins ago
Software Development Engineer, DevX LIFT
Amazon
Raleigh, NC
…time designing the Future? We are looking for senior Software Development Engineers to help us make this vision a reality. Join…
Added 7 mins ago
EC
Software Engineer
Eaton Corporation
Raleigh, NC
- $80,000 to $118,000 USD / year
Eaton’s ES AMER ESS division is currently seeking a Software Engineer.
Added 7 mins ago
Associate Software Engineer
Highmark Health
Raleigh, NC
This job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. Responsible for…
Added 7 mins ago
Senior Embedded Systems Verification Engineer
Eaton Corporation
Raleigh, NC
Eaton’s Critical Power Solutions Division (CPS) is seeking an Embedded Systems Verification Sr. Engineer. This position can be based on a hybrid basis in Raleigh, NC. Relocation is…
Added 7 mins ago
Director - Customer Response Engineering
Trellix
Raleigh, NC
Partner with Technical Support, Customer Success, Product Management, and Engineering so issues reach the right engineer fast and customer feedback reaches the roadmap.
Added 7 mins ago
AT
Senior Software Engineer
Akamai Technologies, Inc.
Raleigh, NC
- $121,400 to $218,600 USD / year
…environment. You will be involved in creating both platform and product related services. You will work closely with Cloud Engineers, Product Engineers, Data science and DevOps to manage…
Added 7 mins ago
C
.NET Full stack Engineer with C#
Cognizant
Raleigh, NC
- $86,000 to $99,000 USD / year
As a Senior Software Engineer , you will make an impact by designing, developing, and modernizing enterprise healthcare payer applications that support critical business functions including…
Added 7 mins ago
C
.NET Full stack Engineer with C#
Cognizant
Raleigh, NC
- $86,000 to $99,000 USD / year
As a Senior Software Engineer , you will make an impact by designing, developing, and modernizing enterprise healthcare payer applications that support critical business functions including…
Added 7 mins ago
C
.NET Full stack Engineer with C#
Cognizant
Raleigh, NC
- $86,000 to $99,000 USD / year
As a Senior Software Engineer , you will make an impact by designing, developing, and modernizing enterprise healthcare payer applications that support critical business functions including…
Added 7 mins ago
Vice President, Cloud Platform Engineer
SitusAMC
Raleigh, NC
SitusAMC is on a Digital Transformation journey to Strategize, implement, and automate end-to-end product delivery using turn-key technologies. This role requires a passion for programming…
Added 7 mins ago
C
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Raleigh, NC
- $86,000 to $99,000 USD / year
As a Java Full Stack Engineer with Spring boot/AWS exp, you will make an impact by designing and delivering scalable, cloud-native healthcare payer applications that improve payment…
Added 7 mins ago
Staff Software Architect
CVS Health
Raleigh, NC
…decisions across multiple engineering squads, ML teams, and product…

Cisco Systems, Inc.

Technical Consulting Engineer - Wireless

RTP, NC, United States

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Job details

Apply by: Dec 4, 2026
Experience: 5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Posting language: English
Posted: Nov 4, 2026

Original job description

The application window is expected to close on: 12/03/2026Meet the Team:

The Wireless TAC (Technical Assistance Center) Team is a specialized support group that provides assistance for wireless networking issues. We help customers troubleshoot and resolve problems related to wireless products and technologies, ensuring networks operate efficiently and reliably. Our team collaborates closely with engineering and product teams to isolate root causes and deliver tailored solutions. Operating globally with 24x7 coverage through a follow-the-sun model, we provide continuous assistance. Our focus includes handling escalations, performing detailed troubleshooting, and offering guidance on wireless network design, deployment, and performance optimization. We aim to minimize downtime and maintain peak network performance for wireless environments.

Your Impact:

As a Technical Consulting Engineer, you will play a critical role in ensuring customer success by resolving complex wireless networking challenges. You will take ownership of high-level escalations, applying your skills in technical troubleshooting and root cause analysis to restore and optimize network performance. By collaborating cross-functionally with engineering and product teams, you will help drive product improvements and deliver exceptional customer support. Your work will directly contribute to minimizing network downtime and empowering customers to fully leverage advanced wireless technologies and security standards.

Minimum Qualifications:

5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Active CCNP Level Certification
Demonstrated proficiency in 802.11 Standards (Wi-Fi 6/6E/7) and wireless security frameworks (WPA2/WPA3, 802.1X, RADIUS/AAA).
Proven ability to perform root cause analysis, manage technical escalations effectively, and create clear technical documentation.
Advanced expertise in configuring, deploying, and troubleshooting Cisco Catalyst 9800 Wireless LAN Controller and Access Points

referred Qualifications:

Cisco Routing: Basic understanding of IPv4 routing, static and dynamic routing protocols (OSPF, EIGRP, and BGP), routing tables, and inter-VLAN routing.
Cisco Switching: Understanding of Layer 2 switching, VLANs, trunking, Spanning Tree Protocol (STP), EtherChannel, and Layer 3 switching.
Cisco VoIP: Basic understanding of Cisco Unified Communications, IP telephony, voice VLANs, QoS, and the fundamentals of how VoIP traffic is handled across an enterprise network.
Cisco ISE: Basic understanding of Cisco Identity Services Engine (ISE), including 802.1X authentication, RADIUS, TACACS+, authentication policies, and network access control.
Applied experience in RF Engineering principles and wireless network design optimization.
Track record of successful cross-functional collaboration with engineering and product development teams.
Experience operating within a global, high-volume Technical Assistance Center (TAC) environment.
Vendor Agnostic Wireless Certifications (CWNA, CWNP, CWNE, etc)

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $95,800.00 to $126,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$119,600.00 - $174,200.00

Non-Metro New York state & Washington state:

$103,400.00 - $166,000.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Provide technical expertise
Troubleshooting
Root cause analysis
Customer service
Security regulations
CCNP
Documentation
LAN
Microsoft Access
OSPF
EIGRP
BGP
Engineering principles
Collaboration
Create solutions to problems
Work as a team
Sales

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