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Added 18 mins ago
Computer System Analyst/Engineer
Southern Company
Birmingham, AL
…solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability,…
Added 18 mins ago
Computer Systems Analyst/Engineer – Ansible System Admin
Southern Company
Birmingham, AL · Atlanta, GA
…solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability,…
Added 32 mins ago
Network Operations Manager
Jobgether
Remote, United States
We are looking for an experienced Network Operations Manager to lead a high-performing network engineering team while remaining actively involved in complex technical challenges and…
Added 37 mins ago
AI Connect Principal Engineer
Verizon Services Corp. BC
Irving, TX · Chicago, IL · Denver, CO · Basking Ridge, NJ · Las Vegas, NV · Chandler, AZ · Kansas City, MO
Verizon is aggressively expanding and modernizing its core fiber infrastructure to power next-generation artificial intelligence workloads, hyperscale compute clusters, and critical cloud…
Added 38 mins ago
Cloud Infrastructure Engineer
IPG
Atlanta, GA · Tampa, FL · Charlotte, NC · Orlando, FL · Washington, DC · Raleigh, NC · Jacksonville, FL · New York, NY
…but not limited to: Cloud, Virtualization, Server, Storage, Network, Endpoints and Directory Services. This person is also responsible for maintaining compliancy within IPG’s security…
Added 1 hour ago
Sr Product Manager - Solutions
Cisco Systems, Inc.
San Jose, CA
Manage activities for a specific product or group of services from product definition and planning through production, release, and end of life. Serve as the central resource collaborating…
Added 1 hour ago
AWS Cloud Engineer IV
IGH ICW GROUP HOLDINGS, INC.
San Diego, CA
The purpose of the AWS Cloud Engineer IV is to design, implement, and maintain cloud infrastructure systems using Amazon Web Services (AWS). This position will play a crucial role in…
Added 2 hours ago
DN
AWS Cloud Data Engineer 3065-18
Delaware Nation Industries
Dahlgren, VA
- $150,000 to $170,000 USD / year
DNI is seeking a highly qualified Data Engineer to support the Joint Warfare Analysis Center (JWAC) under Air Force JWAC IT Services (JITS) Task Order 2. The Data Engineer will design,…
Added 2 hours ago
Field Service Engineer - 304344
Delaware Nation Industries
Fort Stewart, GA
DNI Emerging Technologies is seeking a qualified Field Service Engineer to support the Army Systems Engineering and Program Management Services (Army SEPM) at Fort Stewart, GA.
Added 2 hours ago
Senior Linux System Administrator - 306502
Delaware Nation Industries
Dahlgren, VA
…Intelligence Communications System/Joint Interoperability Test and Services mission. This position will help maintain secure, resilient, and highly available Linux infrastructure across…
Added 2 hours ago
DN
(Temporary Full Time) Senior Network Engineer - 303620
Delaware Nation Industries
Oklahoma City, OK
- $140,000 USD / year
- Full-time
Delaware Nation Investments/Emerging Technologies is seeking a highly qualified and motivated Network Engineer to join our team. We work with the Air Force Sustainment Center (AFSC) located…
Added 2 hours ago
DN
AWS Cloud Data Engineer 3065-19
Delaware Nation Industries
Dahlgren, VA
- $150,000 to $170,000 USD / year
DNI is seeking a highly qualified Data Engineer to support the Joint Warfare Analysis Center (JWAC) under Air Force JWAC IT Services (JITS) Task Order 2. The Data Engineer will design,…
Added 3 hours ago
Senior DevOps
KēSTA I.T.
Remote, United States
KēSTA I.T. is seeking a remote DevOps Engineer to own production reliability, from safe releases and monitoring to incident response and the private cloud infrastructure behind them.
Added 4 hours ago
Managed IT Services Sales Executive for Small - Mid-Market
Delaney Computer Services, Inc.
Mahwah
…networking, wireless, access control, security camera, AV, or other infrastructure project. We need someone who can look beyond the one-time project, conduct effective discovery, and…
Added 4 hours ago
Platform Tooling Engineer
GD Information Technology, Inc.
United States
We are seeking a Platform Tooling Engineer to join our team supporting Centers for Medicare & Medicaid Services (CMS) Agile Tools, Licensing and Shared Services (ATLAS) program. NOTE: This…
Added 5 hours ago
Graduate Development Program, Associate Technology Engineer, Technology Engineering
natgridProd
Northboro, MA · Buffalo, NY · Syracuse, NY · Waltham, MA
Are you ready to build technology that supports the future of energy? As an Associate Technology Engineer on the Technology Engineering team, you’ll help develop data and AI solutions that…
Added 5 hours ago
Graduate Development Program, Associate Analyst, Technology Security
natgridProd
Brooklyn, NY · Syracuse, NY · Waltham, MA
Are you ready to start your career in cybersecurity and help protect critical energy infrastructure? As an Associate Analyst on the Technology Security team, you’ll support cybersecurity…
Added 5 hours ago
Graduate Development Program, Associate Engineer, Software Engineering
natgridProd
Syracuse, NY · Brooklyn, NY · Waltham, MA
Are you ready to build software that helps support National Grid’s Gas business? As an Associate Software Engineer, you’ll join the team responsible for the development and support of the…
Added 5 hours ago
Graduate Development Program, Associate Engineer, Gas Asset & Design Engineering
natgridProd
Waltham, MA
Ready to help design and deliver the infrastructure that keeps communities connected and energy flowing? As an Associate Engineer, you’ll support senior engineers and contribute to projects…
Added 5 hours ago
Sr Cyber Defense Sys Engineer
Constellation
Kennett Square, PA
…Center (CSOC) and for providing targeted security advisory services. Tests, implements, deploys, maintains, reviews, and administers the infrastructure hardware, software, and documentation…
Added 6 hours ago
Senior Cloud Security Engineer
Altera Corporation
San Jose, CA
The Senior Cloud Security Engineer is a hands-on technical lead responsible for designing, implementing, and improving security across the organization’s Microsoft Azure and Amazon Web…
Added 6 hours ago
Software Engineer, Backend - Base Power Platform
Base Power Company
Austin, TX
- Own your services in AWS end to end: infrastructure as code, managed queues and databases, deployment, and observability.
Added 7 hours ago
Software Engineer, Infrastructure & Reliability
CrewAI
Remote, United States
Own and improve the infrastructure that runs CrewAI's platform: AWS, ECS/ECR, Docker, Kubernetes/Helm, networking, secrets, databases, Redis, and related services.
Added 8 hours ago
Engineer IV - Svcs RF
Ericsson
WA
Ericsson is looking for an experienced RF Engineer to join the MACS team in the USA. In this role, you will serve as a subject matter expert in RF optimization, lead engineering teams…
Added 8 hours ago
Principal Software Engineer (Prisma Access)
Palo Alto Networks, Inc.
CA
As a Principal Software Engineer for Prisma Access, you will lead the architecture, systems design, and performance optimization of cloud infrastructure underpinning Palo Alto Networks'…

Cisco Systems, Inc.

Technical Consulting Engineer - Wireless

RTP, NC, United States

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Job details

Apply by: Dec 4, 2026
Experience: 5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Posting language: English
Posted: Nov 4, 2026

Original job description

The application window is expected to close on: 12/03/2026Meet the Team:

The Wireless TAC (Technical Assistance Center) Team is a specialized support group that provides assistance for wireless networking issues. We help customers troubleshoot and resolve problems related to wireless products and technologies, ensuring networks operate efficiently and reliably. Our team collaborates closely with engineering and product teams to isolate root causes and deliver tailored solutions. Operating globally with 24x7 coverage through a follow-the-sun model, we provide continuous assistance. Our focus includes handling escalations, performing detailed troubleshooting, and offering guidance on wireless network design, deployment, and performance optimization. We aim to minimize downtime and maintain peak network performance for wireless environments.

Your Impact:

As a Technical Consulting Engineer, you will play a critical role in ensuring customer success by resolving complex wireless networking challenges. You will take ownership of high-level escalations, applying your skills in technical troubleshooting and root cause analysis to restore and optimize network performance. By collaborating cross-functionally with engineering and product teams, you will help drive product improvements and deliver exceptional customer support. Your work will directly contribute to minimizing network downtime and empowering customers to fully leverage advanced wireless technologies and security standards.

Minimum Qualifications:

5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Active CCNP Level Certification
Demonstrated proficiency in 802.11 Standards (Wi-Fi 6/6E/7) and wireless security frameworks (WPA2/WPA3, 802.1X, RADIUS/AAA).
Proven ability to perform root cause analysis, manage technical escalations effectively, and create clear technical documentation.
Advanced expertise in configuring, deploying, and troubleshooting Cisco Catalyst 9800 Wireless LAN Controller and Access Points

referred Qualifications:

Cisco Routing: Basic understanding of IPv4 routing, static and dynamic routing protocols (OSPF, EIGRP, and BGP), routing tables, and inter-VLAN routing.
Cisco Switching: Understanding of Layer 2 switching, VLANs, trunking, Spanning Tree Protocol (STP), EtherChannel, and Layer 3 switching.
Cisco VoIP: Basic understanding of Cisco Unified Communications, IP telephony, voice VLANs, QoS, and the fundamentals of how VoIP traffic is handled across an enterprise network.
Cisco ISE: Basic understanding of Cisco Identity Services Engine (ISE), including 802.1X authentication, RADIUS, TACACS+, authentication policies, and network access control.
Applied experience in RF Engineering principles and wireless network design optimization.
Track record of successful cross-functional collaboration with engineering and product development teams.
Experience operating within a global, high-volume Technical Assistance Center (TAC) environment.
Vendor Agnostic Wireless Certifications (CWNA, CWNP, CWNE, etc)

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $95,800.00 to $126,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$119,600.00 - $174,200.00

Non-Metro New York state & Washington state:

$103,400.00 - $166,000.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Provide technical expertise
Troubleshooting
Root cause analysis
Customer service
Security regulations
CCNP
Documentation
LAN
Microsoft Access
OSPF
EIGRP
BGP
Engineering principles
Collaboration
Create solutions to problems
Work as a team
Sales

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