Jobs in the United States

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Added 2 mins ago
Amazon Dedicated Cloud Engineer, US ADC Security
Amazon.com Services LLC
Herndon, VA
- Gather data on customer issues and escalate to senior engineers or service teams in a timely manner.
Added 2 mins ago
Amazon Dedicated Cloud Engineer, US ADC Security
Amazon.com Services LLC
Herndon, VA
- Gather data on customer issues and escalate to senior engineers or service teams in a timely manner.
Added 2 mins ago
Amazon Dedicated Cloud Engineer, US ADC Security
Amazon.com Services LLC
Herndon, VA
- Gather data on customer issues and escalate to senior engineers or service teams in a timely manner.
Added 2 mins ago
Amazon Dedicated Cloud Engineer, US ADC Security
Amazon.com Services LLC
Herndon, VA
The US ADC Security Engineering team is seeking an experienced ADC Engineer to serve as a senior technical leader for our operations team. You will be the technical escalation point for the…
Added 5 mins ago
Electrical Engineer
Cargill
Eddyville, IA
This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and…
Added 5 mins ago
Lead Director Product Membership
CVS Health
Remote, United States
…retention, membership attribution, value-based programs, and service recovery…
Added 6 mins ago
Associate Software Engineer
Highmark Health
Des Moines, IA
This job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. Responsible for…
Added 6 mins ago
Senior Endpoint Engineer
CACI International
Des Moines, IA
CACI is seeking a Senior Endpoint Engineer to join our team on a contract supporting the Department of Homeland Security. As a Senior Endpoint Engineer, you will be part of a dynamic team…
Added 6 mins ago
Lead AI and Data Science Engineer II- Marketing Measurement
Deloitte
Davenport, IA · Des Moines, IA
…collaborative environment? As an experienced Lead AI and Data Science Engineer II - Marketing Measurement, you will have the opportunity to share new ideas and collaborate on projects as a…
Added 6 mins ago
OT Security Platform Engineer – Dragos
Cognizant
Des Moines, IA
We are seeking an experienced OT Security Platform Engineer / Technical Lead to own and operate the Dragos security monitoring platform across a global manufacturing environment. This is a…
Added 6 mins ago
GA
Sr Staff Applications Operations Engineer – Engineering Tools Automation & AI Ops
GE Aerospace
Des Moines, IA
- $131,000 to $174,000 USD / year
Experience leveraging AI-enabled operational tools and automation to streamline infrastructure support, reduce manual effort, and improve service reliability.
Added 6 mins ago
EG
Cloud Engineer
Eliassen Group
Des Moines, IA
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 17 mins ago
Trainmaster -5+ years work experience in railroad industry/supervisory duties required.
Genesee & Wyoming
Parker, AZ
At G&W, we live by our Core Values: Safety, Service, Integrity, Respect, Transparency, Accountability, Innovation and Excellence. We offer competitive pay, a comprehensive benefits package,…
Added 17 mins ago
Lead Director Product Membership
CVS Health
Remote, United States
…retention, membership attribution, value-based programs, and service recovery…
Added 18 mins ago
Principal Engineer - Secure Network Services
Wells Fargo
CHANDLER, AZ
Wells Fargo is seeking a Principal Engineer to lead the strategy, architecture and delivery of secure network solutions in Wells Fargo data centers and Secure Network Interconnect sites.…
Added 18 mins ago
Automation Principal Engineer
Wells Fargo
CHANDLER, AZ
Wells Fargo is seeking a Principal Engineer for Network Automation and Software development. The skills for this position are critical to build and deliver a successful plan and service…
Added 18 mins ago
Principal Infrastructure Engineer - Public Cloud Storage
Wells Fargo
CHANDLER, AZ
Wells Fargo is seeking a Storage Engineer in the Public Cloud Storage space to lead the design, engineering, automation, and adoption of cloud-based storage services with a primary focus on…
Added 18 mins ago
Information Security Engineer Security Baseline Configuration
Wells Fargo
CHANDLER, AZ
Wells Fargo is seeking an Information Security Engineer to support the Security Baseline Configuration program within Cybersecurity. This role will help modernize and scale…
Added 18 mins ago
T
Technical Support Engineer (Dedrone)
TEKsystems
Mesa, AZ
- $27 to $29 USD / hour
Update, maintain and monitor our customer systems as a full service
Added 18 mins ago
Field Service Engineer IV (C4) - Technical Lead
Applied Materials
Phoenix, AZ
As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment.…
Added 18 mins ago
AE
Campus Undergraduate Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
- $24.05 to $63 USD / hour
At American Express, we empower future technologists to learn, innovate, and make an impact from day one. As an AI Engineer Intern in Enterprise Technology Services, you’ll join a 10-week…
Added 18 mins ago
Field Service Engineer
Digatron Power Electronics Inc
Phoenix, AZ
Added 18 mins ago
Manufacturing Engineer
Amphenol Borisch Technologies
Mesa, AZ
The Manufacturing Engineer is responsible for developing and driving quality-focused manufacturing systems, processes, and equipment for the production of new and existing wire and cable…
Added 18 mins ago
EG
Cloud Engineer
Eliassen Group
Phoenix, AZ
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 24 mins ago
Senior Full Stack Engineer
Foresight Works Ltd
NY · New York, NY
Foresight's mission is to bring the world's critical infrastructure into service faster by better enabling teams to deliver complex capital projects.

Cisco Systems, Inc.

Technical Consulting Engineer - Wireless

RTP, NC, United States

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Job details

Apply by: Dec 4, 2026
Experience: 5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Posting language: English
Posted: Nov 4, 2026

Original job description

The application window is expected to close on: 12/03/2026Meet the Team:

The Wireless TAC (Technical Assistance Center) Team is a specialized support group that provides assistance for wireless networking issues. We help customers troubleshoot and resolve problems related to wireless products and technologies, ensuring networks operate efficiently and reliably. Our team collaborates closely with engineering and product teams to isolate root causes and deliver tailored solutions. Operating globally with 24x7 coverage through a follow-the-sun model, we provide continuous assistance. Our focus includes handling escalations, performing detailed troubleshooting, and offering guidance on wireless network design, deployment, and performance optimization. We aim to minimize downtime and maintain peak network performance for wireless environments.

Your Impact:

As a Technical Consulting Engineer, you will play a critical role in ensuring customer success by resolving complex wireless networking challenges. You will take ownership of high-level escalations, applying your skills in technical troubleshooting and root cause analysis to restore and optimize network performance. By collaborating cross-functionally with engineering and product teams, you will help drive product improvements and deliver exceptional customer support. Your work will directly contribute to minimizing network downtime and empowering customers to fully leverage advanced wireless technologies and security standards.

Minimum Qualifications:

5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Active CCNP Level Certification
Demonstrated proficiency in 802.11 Standards (Wi-Fi 6/6E/7) and wireless security frameworks (WPA2/WPA3, 802.1X, RADIUS/AAA).
Proven ability to perform root cause analysis, manage technical escalations effectively, and create clear technical documentation.
Advanced expertise in configuring, deploying, and troubleshooting Cisco Catalyst 9800 Wireless LAN Controller and Access Points

referred Qualifications:

Cisco Routing: Basic understanding of IPv4 routing, static and dynamic routing protocols (OSPF, EIGRP, and BGP), routing tables, and inter-VLAN routing.
Cisco Switching: Understanding of Layer 2 switching, VLANs, trunking, Spanning Tree Protocol (STP), EtherChannel, and Layer 3 switching.
Cisco VoIP: Basic understanding of Cisco Unified Communications, IP telephony, voice VLANs, QoS, and the fundamentals of how VoIP traffic is handled across an enterprise network.
Cisco ISE: Basic understanding of Cisco Identity Services Engine (ISE), including 802.1X authentication, RADIUS, TACACS+, authentication policies, and network access control.
Applied experience in RF Engineering principles and wireless network design optimization.
Track record of successful cross-functional collaboration with engineering and product development teams.
Experience operating within a global, high-volume Technical Assistance Center (TAC) environment.
Vendor Agnostic Wireless Certifications (CWNA, CWNP, CWNE, etc)

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $95,800.00 to $126,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$119,600.00 - $174,200.00

Non-Metro New York state & Washington state:

$103,400.00 - $166,000.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Provide technical expertise
Troubleshooting
Root cause analysis
Customer service
Security regulations
CCNP
Documentation
LAN
Microsoft Access
OSPF
EIGRP
BGP
Engineering principles
Collaboration
Create solutions to problems
Work as a team
Sales

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