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Added 2 mins ago
Senior Software Engineer, Customer Financial Execution
Coca-Cola North America
Atlanta, GA
As a Senior Software Engineer, Customer Financial Execution, you'll serve as the technical lead on a product team building digital experiences and capabilities that support important…
Added 2 mins ago
Senior Software Engineer, Financial Planning & Performance
Coca-Cola North America
Atlanta, GA
You'll help engineer products supporting customer and commercial financial planning, forecasting, scenario analysis, and performance insights. The work offers opportunities to solve…
Added 2 mins ago
RGM Product Manager
The Coca-Cola Company
Atlanta, GA
Added 2 mins ago
Platform Engineer
Guardify Inc.
Omaha, NE
You are not only an infrastructure engineer. When the problem is in application code, you read it, debug it, and fix it. When it belongs on the roadmap, you bring it to the team with the…
Added 6 mins ago
Marketing Engineer (AI Agents)
Cresta
Remote, United States
As Cresta’s first Marketing Engineer (AI Agents), you'll own the systems behind how Cresta shows up on the internet. In this role, you will own the technical decisions behind cresta.com and…
Added 6 mins ago
AI Growth Engineer
Cresta
Remote, United States
As Cresta’s first AI Growth Engineer, you'll own the systems behind how Cresta shows up on the internet. In this role, you will own the technical decisions behind cresta.com and help shape…
Added 8 mins ago
Senior Application Engineer
Synopsys
Exton, PA
In this role, the Senior Application Engineer will join the AGI IT Application team and will be responsible for maintaining and improving AGI’s Application Services, including daily…
Added 8 mins ago
Principal Application Engineer- Missile Defense
Synopsys
USA Off-Site, CO
Your radar and signature modeling expertise will help customers understand sensor performance trade-offs before committing to hardware development
Added 9 mins ago
Software Development Engineer, Amazon Quick
Amazon Development Center U.S., Inc.
Seattle, WA
The Amazon Quick team is looking for an exceptional Software Development Engineer for a strategic new initiative. Amazon Quick is a generative AI–powered assistant that can answer…
Added 12 mins ago
Artificial Intelligence Software Engineer
PNC Bank NA
PA · Strongsville, OH · Birmingham, AL · Dallas, TX
Application Design, Architecture, Application Development Tools, Application Maintenance, Application Testing, Packaged Application Integration, System Development Life Cycle, Technical…
Added 12 mins ago
Software Engineer - AI
PNC Bank NA
PA · Strongsville, OH · Birmingham, AL · Dallas, TX
Application Design, Architecture, Application Development Tools, Application Maintenance, Application Testing, Packaged Application Integration, System Development Life Cycle, Technical…
Added 12 mins ago
Software Engineer - AI Agents / Generative AI
PNC Bank NA
PA · Strongsville, OH · Birmingham, AL · Dallas, TX
Application Design, Architecture, Application Development Tools, Application Maintenance, Application Testing, Packaged Application Integration, System Development Life Cycle, Technical…
Added 12 mins ago
Senior Software Engineer
Western Governors University
Salt Lake City, UT
Join a team that is helping shape the future of higher education through technology, AI, and workforce development. As a Senior Software Engineer, you will play a key role in designing,…
Added 13 mins ago
CC
Commercial HVAC Mechanical Project Manager (Remote)
Carrier Corporation
Remote, United States
- $79,000 to $158,000 USD / year
…works independently, interacting with customers, supports the development of project plans, schedules and budgets for projects, oversee subcontractors, facilitates project tasks with…
Added 19 mins ago
RA
Sr. Embedded Software Engineers
Rivian and Volkswagen Group Technologies
Palo Alto, CA
- $188,000 to $220,000 USD / year
…hardening in a production environment. Work closely with other development and cross-functional team members in software such as Charging, Body Controls, Infotainment, VUX teams and…
Added 19 mins ago
RA
Staff Embedded Software Engineers
Rivian and Volkswagen Group Technologies
Palo Alto, CA
- $222,000 to $279,000 USD / year
…BLE & NFC systems. Write low level peripheral driver code, application logic, and everything in between. Work cross functionally with multiple stakeholders to deliver a robust software…
Added 21 mins ago
Platform and Data Engineer
Booz Allen Hamilton_United States
Honolulu, HI
Experience in application development utilizing SQL or Scala
Added 21 mins ago
ICAM Engineer
Booz Allen Hamilton_United States
Charleston, SC · Washington, DC
We are seeking an Identity, Credential, and Access Management (ICAM) Engineer to develop, integrate, and maintain enterprise identity services supporting mission applications and secure…
Added 21 mins ago
Power Platform Developer
Booz Allen Hamilton_United States
Arlington, VA
As a low-code/no-code solution engineer, you know how to harness the latest technologies by developing low-code platforms and creating user-friendly solutions for your clients. We’re…
Added 21 mins ago
K
Windows Application Deployment Engineer
Kforce
Boston, MA
- $42 to $47 USD / hour
Kforce has a client in need of a Windows Application Deployment Engineer in Boston, MA.
Added 22 mins ago
Product Line Manager - Si IGBT
onsemi
San Jose, CA
The Technical Marketing Engineer, also referred to as a Product Manager or Product Lifecycle Manager, has overall ownership of new products, including the business case, for assigned…
Added 22 mins ago
Maintenance Technician
US AMR-Jones Lang LaSalle Americas, Inc.
Dandridge, TN
…opportunities for hands-on learning, ongoing training, and skill development within a supportive team…
Added 22 mins ago
Chief Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Nashville, TN
What this job involves: The Chief Engineer leads the facility engineering team within JLL's State of Tennessee account, acting as the working supervisor responsible for the quality,…
Added 22 mins ago
BMS Engineer - Union
US AMR-Jones Lang LaSalle Americas, Inc.
Mountain View, CA
The Facilities BMS Engineer contributes a high level of functionality to both service and projects with responsibilities to over 100 buildings. Key responsibilities include utilizing…
Added 22 mins ago
G
Product Engineer, Full-Stack
Granted
New York City, NY
- $140,000 to $200,000 USD / year
As a product engineer on this team, you'll ship across the stack with a lean toward the frontend (roughly 70% frontend, 30% backend). You’ll use new AI-native software paradigms, leveraging…

Cisco Systems, Inc.

Technical Consulting Engineer - Enterprise Switching

RTP, NC, United States

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Job details

Apply by: Dec 4, 2026
Experience: 5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Posting language: English
Posted: Nov 4, 2026

Original job description

The application window is expected to close on: 12/03/2026Meet the Team This team provides critical assistance to customers' technical support requests by applying technical expertise to conduct advanced troubleshooting and resolve issues. We handle technical problems within specific technologies and architectures, such as Security and Networking, across a broad range of problem complexity. Operating in a highly complex technical environment, we manage increasingly complex and integrated solutions that require deep, cross-product knowledge and systems-level thinking. We collaborate closely with customers, partners, engineering, and internal stakeholders to drive resolution and continuous improvement. Our team contributes to product quality by submitting bugs, defects, and quality escalations to Engineering. Additionally, we utilize and enhance lab environments and digital intellectual capital to deepen expertise, support troubleshooting, and scale solutions across the team, while leveraging AI capabilities, software, automation, and diagnostic tools to support quality and efficiency.

Your Impact As a Technical Consulting Engineer, you will apply your technical expertise to conduct advanced troubleshooting and resolve complex customer issues within Security and Networking architectures. You will manage integrated solutions in a highly complex technical environment, utilizing deep cross-product knowledge and systems-level thinking. By collaborating with customers, partners, and internal stakeholders, you will drive issue resolution and continuous improvement. You will actively contribute to product quality by identifying and submitting defects and quality escalations to Engineering. Furthermore, you will utilize and enhance lab environments, leverage diagnostic tools and packet analysis, and mentor peers to foster individual and team development.

Minimum Qualifications

5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Active CCNP Level Certification
Proficiency in advanced troubleshooting within complex Enterprise networks with proven ability to perform root cause analysis, manage technical escalations effectively, and create clear technical documentation.
Demonstrated experience utilizing packet analysis tools, such as Wireshark and TCPdump, to diagnose and resolve technical issues.
Strong cross-product knowledge with the ability to apply systems-level thinking to integrated solutions along with a proven track record of effective customer collaboration and stakeholder management to drive issue resolution.

Preferred Qualifications:

Experience leveraging AI capabilities, automation, and advanced diagnostic tools to improve troubleshooting efficiency.
Cisco Routing: Basic understanding of IPv4 routing, static and dynamic routing protocols (OSPF, EIGRP, and BGP), routing tables, and inter-VLAN routing.
Cisco Switching: Understanding of Layer 2 switching, VLANs, trunking, Spanning Tree Protocol (STP), EtherChannel, and Layer 3 switching.
Cisco VoIP: Basic understanding of Cisco Unified Communications, IP telephony, voice VLANs, QoS, and the fundamentals of how VoIP traffic is handled across an enterprise network.
Cisco ISE: Basic understanding of Cisco Identity Services Engine (ISE), including 802.1X authentication, RADIUS, TACACS+, authentication policies, and network access control.
Experience contributing to digital intellectual capital and scaling technical solutions across an organization.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $95,800.00 to $126,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$119,600.00 - $174,200.00

Non-Metro New York state & Washington state:

$103,400.00 - $166,000.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Provide technical expertise
Technical support
Troubleshooting
Product knowledge
Process improvement
Team building
Customer service
CCNP
Root cause analysis
Documentation
Wireshark
Tcpdump
OSPF
EIGRP
BGP
Create solutions to problems
Work as a team
Sales

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