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Software Engineer 1, Full-Stack
Cook Medical
Bloomington, IN
…wide? We set out to close it. Our goal is to create intelligent systems that understand and adapt to human needs. We are a research and development group, part think tank and part…
Added just now
Mechanical Engineer
EMCOR Group
Fort Wayne, IN
Shambaugh & Son L.P. is seeking a Mechanical Engineer to join our Mechanical Process Group. This position will support the engineering and design of building mechanical utility systems and…
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Data Engineer, Analytics (Technical Leadership)
Meta
Indianapolis, IN
Data Engineer, Analytics (Technical Leadership) Responsibilities:
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AT
Machine Learning Senior Software Engineer
Akamai Technologies, Inc.
Indianapolis, IN
- $121,400 to $218,600 USD / year
As an ML Senior Software Engineer, you will build and operate systems responsible for model validation, quantization, and safety across the AIC. You'll develop pipelines that scan models…
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Cloud Engineer
Maximus
Indianapolis, IN
Maximus is seeking a Cloud Engineer to support a defense client remotely.
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Software Engineer, Machine Learning RecSys
Meta
Indianapolis, IN
Software Engineer, Machine Learning RecSys Responsibilities:
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AT
Senior Software Engineer
Akamai Technologies, Inc.
Indianapolis, IN
- $121,400 to $218,600 USD / year
As a Software Engineer Senior, you will be responsible for:
Added just now
GA
Sr Staff Applications Operations Engineer – Engineering Tools Automation & AI Ops
GE Aerospace
Indianapolis, IN
- $131,000 to $174,000 USD / year
Minimum 5 years of professional experience in Application Operations or systems administration supporting enterprise or engineering applications
Added just now
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Indianapolis, IN
…with those teams, and design and build of enterprise security infrastructure remains with Information Security Architecture and Engineering. The Administrator does not set or self-attest…
Added just now
EG
Databricks Data Engineer
Eliassen Group
Indianapolis, IN
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added just now
EG
Cloud Engineer
Eliassen Group
Indianapolis, IN
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 22 mins ago
Civil Structural Engineer
GPAC
Dallas, TX
…design of commercial, industrial, institutional, and public infrastructure projects. You'll work alongside experienced professionals who are committed to mentorship, innovation, and…
Added 26 mins ago
Civil Structural Engineer
GPAC
Chicago, IL
…design of commercial, industrial, institutional, and public infrastructure projects. You'll work alongside experienced professionals who are committed to mentorship, innovation, and…
Added 36 mins ago
EG
Cloud Engineer
Eliassen Group
Juneau, AK
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 36 mins ago
EG
Databricks Data Engineer
Eliassen Group
Juneau, AK
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 46 mins ago
UE
Summer 2027 Civil Engineer Intern - Surface Transportation
Ulteig Engineers, In
Greenwood Village, CO
- $31,533 USD / year
Ulteig is seeking a talented and motivated Civil Engineer Intern to join our Civil team for the 2027 summer. The selected candidate could support both construction and design, which will…
Added 53 mins ago
Sr Ground Sys Engineer I, Mech 5672562003 Stennis
Rocket Lab USA
Stennis Space Center, MS
Added 54 mins ago
EG
Databricks Data Engineer
Eliassen Group
Jackson, MS
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 54 mins ago
EG
Cloud Engineer
Eliassen Group
Jackson, MS
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 55 mins ago
Electronic Warfare DevOps Engineer
Dynetics, Inc
Huntsville, AL
Leidos’ Defense Open Air Sensors Division is seeking an Electronic Warfare DevOps Engineer to join a diverse team to create unique solutions for complex sensor and radar orientated…
Added 56 mins ago
Tier 3 Technical Support Engineer
CaseWorthy, LLC
Remote, United States
The Tier 3 Technical Support Engineer is the last line of technical defense before an issue reaches Engineering. You own the hardest customer problems: the ones Tier 1 and Tier 2 could not…
Added 1 hour ago
RE
Network Administrator I
Rochester Electronics, LLC
Newburyport, MA
- $63,000 to $85,680 USD / year
Assist and support the Network Engineer with projects, upgrades, maintenance, and troubleshooting.
Added 1 hour ago
EG
Cloud Engineer
Eliassen Group
Charleston, WV
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 1 hour ago
EG
Databricks Data Engineer
Eliassen Group
Charleston, WV
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 1 hour ago
Senior End User Engineer
Fiserv
Omaha, NE
The End User Computing Windows Engineer is responsible for providing technical support, maintenance, and optimization for end-user devices and applications, focusing on Windows operating…

Cisco Systems, Inc.

Technical Consulting Engineer - Architecture

RTP, NC, United States

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Job details

Apply by: Dec 4, 2026
Experience: 5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Posting language: English
Posted: Nov 4, 2026

Original job description

The application window is expected to close on: 12/03/2026Meet the Team This team provides critical assistance to customers' technical support requests by applying technical expertise to conduct advanced troubleshooting and resolve issues. We handle technical problems within specific technologies and architectures, in Enterprise Networking, across a broad range of problem complexity. Operating in a highly complex technical environment, we manage increasingly complex and integrated solutions that require deep, cross-product knowledge and systems-level thinking. We collaborate closely with customers, partners, engineering, and internal stakeholders to drive resolution and continuous improvement. Our team contributes to product quality by submitting bugs, defects, and quality escalations to Engineering. Additionally, we utilize and enhance lab environments and digital intellectual capital to deepen expertise, support troubleshooting, and scale solutions across the team, while leveraging AI capabilities, software, automation, and diagnostic tools to support quality and efficiency.

Your Impact As a Technical Consulting Engineer within the Core Architecture and Technology Solutions (CATS) team, you will serve as a vital technical authority, ensuring our customers’ security and networking architectures operate with maximum efficiency and reliability. You will leverage your strong technical background to conduct advanced troubleshooting on complex, mission-critical issues - ranging from hardware crashes to memory leaks - utilizing deep systems-level thinking and advanced diagnostic tools. Your impact extends well beyond immediate issue resolution; you will drive continuous improvement by identifying and submitting high-quality defect reports to Engineering, creating essential intellectual property, and enhancing our shared lab environments. By collaborating across a global network of partners, internal stakeholders, and product teams, you will foster a culture of discovery and peer mentorship. Ultimately, you will play a pivotal role in maintaining the elite standards of Cisco Technical Services, directly influencing product quality and delivering the superior customer experience that empowers our clients to succeed in an increasingly complex digital landscape.

Minimum Qualifications:

5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Active CCNP Level Certification. General knowledge of networking industry, Cisco Products and protocols.
Demonstrated proficiency in troubleshooting networking issues, apply analytical skills and technical knowledge to solve product and network problems of moderate to high complexity.
Proven ability to perform root cause analysis, manage technical escalations effectively, and create clear technical documentation.
Advanced expertise in configuring, deploying, and troubleshooting Cisco Enterprise routers and switches.

Preferred Qualifications:

Cisco Routing: Basic understanding of IPv4 routing, static and dynamic routing protocols (OSPF, EIGRP, and BGP), routing tables, and inter-VLAN routing.
Cisco Switching: Understanding of Layer 2 switching, VLANs, trunking, Spanning Tree Protocol (STP), EtherChannel, and Layer 3 switching.
Track record of successful cross-functional collaboration with engineering and product development teams.
Experience operating within a global, high-volume Technical Assistance Center (TAC) environment.
Proficient in one or more Programming languages (C, C++, Java, Python). Knowledge of Cloud/Virtualization technologies.
Any networking level certification in cloud (AWS Certified advanced networking, GCP Professional Cloud Network Engineer, Azure Network Engineer)

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $95,800.00 to $126,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$119,600.00 - $174,200.00

Non-Metro New York state & Washington state:

$103,400.00 - $166,000.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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