Jobs in the United States

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Snr Cybersecurity Consultant Engineer (Architecture, Infrastructure and Remediation)
LevelBlue LLC
United States
…normalization, custom connectors), analytics rules, hunting queries, automation rules and playbooks, workbooks, incident process alignment, and use-case…
Added 1 min ago
SIOP Manager - Pneumatics Platform
IDEX
Benton Harbor, MI
…Linthicum, Maryland, we offer the scale and agility to innovate, engineer, and transform ideas into reliable solutions for the world’s most critical applications. Our products power…
Added 1 min ago
Senior Lead Engineer
PwC
Detroit, MI · Grand Rapids, MI
As a Senior Lead Engineer you will lead custom application development and testing efforts that help clients turn business needs into scalable software solutions across cloud-native and…
Added 1 min ago
Senior Security GRC Engineer, AI & Automation
American Express Global Business Travel
Lansing, MI
AmexGBT’s Security GRC team is looking for a talented Senior Security GRC Engineer to design, build, and scale automation and AI-driven solutions that modernize our governance, risk, and…
Added 2 mins ago
Network Operations Engineer
Meta
Lansing, MI
Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role, you will utilize your knowledge in hyperscale data center…
Added 2 mins ago
Senior Telecom Engineer
Maximus
Lansing, MI
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 2 mins ago
Mechanical Engineer, Data Center Operations Engineering
Meta
Lansing, MI
Meta is seeking a Mechanical Engineer to join our Data Center Operations Engineering team. Our data centers are the foundation upon which our rapidly growing infrastructure efficiently…
Added 2 mins ago
EG
QA Automation Engineer
Eliassen Group
Lansing, MI
- $75 to $82 USD / hour
Experience as an Automation Engineer using tools such as Selenium with Java or similar.
Added 7 mins ago
J
Senior Software Back End Engineer
Jobgether
Remote, United States
- $122,275 to $165,431 USD / year
…steps. Our partner is looking for a Senior Software Back End Engineer based in the United…
Added 7 mins ago
J
Security Engineer, Vulnerability Management
Jobgether
Remote, United States
- $200,000 to $300,000 USD / year
The Security Engineer, Vulnerability Management will build and operate a comprehensive vulnerability management and security operations program for a growing technology platform. In this…
Added 9 mins ago
SP
Automation Engineer - East Coast
Shell Pipeline Co LP(SPC)
NJ
- $124,000 to $186,000 USD / year
The Automation Engineer provides technical expertise in Process Automation, Control & Optimization (PACO), instrumentation, control systems, automation, and low-voltage and high-voltage…
Added 18 mins ago
Senior Security GRC Engineer, AI & Automation
American Express Global Business Travel
Boise, ID
AmexGBT’s Security GRC team is looking for a talented Senior Security GRC Engineer to design, build, and scale automation and AI-driven solutions that modernize our governance, risk, and…
Added 18 mins ago
Senior Telecom Engineer
Maximus
Boise, ID
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 18 mins ago
Mechanical Engineer, Data Center Operations Engineering
Meta
Boise, ID
Meta is seeking a Mechanical Engineer to join our Data Center Operations Engineering team. Our data centers are the foundation upon which our rapidly growing infrastructure efficiently…
Added 18 mins ago
Network Operations Engineer
Meta
Boise, ID
Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role, you will utilize your knowledge in hyperscale data center…
Added 18 mins ago
EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Boise, ID
- $80 to $90 USD / hour
Our client is seeking a highly experienced Staff AI & Data Engineer to design and build enterprise-grade data and AI solutions on Databricks. This hands-on role focuses on strengthening the…
Added 18 mins ago
EG
QA Automation Engineer
Eliassen Group
Boise, ID
- $75 to $82 USD / hour
Experience as an Automation Engineer using tools such as Selenium with Java or similar.
Added 31 mins ago
IT Security Operations (6152-1)
Tri-Force Consulting Services, Inc.
New York, NY
The Cybersecurity IAM Engineer / SailPoint IdentityIQ and Identity Security Cloud Developer & Architect is responsible for designing, engineering, and modernizing enterprise identity…
Added 33 mins ago
G
Senior Preconstruction Manager
GPAC
St Louis, MO
- $125,000 to $150,000 USD / year
Develop conceptual and detailed budgets for HVAC, plumbing, process piping, and sheet metal systems.
Added 35 mins ago
Technical Support Engineer (CS)
Jobgether
Remote, United States
The Technical Support Engineer will play a key role in helping enterprise customers successfully adopt and operate a platform that connects AI agents and human users with business systems…
Added 36 mins ago
G
Senior Preconstruction Manager
GPAC
Oregon City, OR
- $125,000 to $150,000 USD / year
Develop conceptual and detailed budgets for HVAC, plumbing, process piping, and sheet metal systems.
Added 36 mins ago
G
Senior Preconstruction Manager
GPAC
Albany, GA
- $125,000 to $150,000 USD / year
Develop conceptual and detailed budgets for HVAC, plumbing, process piping, and sheet metal systems.
Added 39 mins ago
G
Senior Preconstruction Manager
GPAC
Dallas, TX
- $125,000 to $150,000 USD / year
Develop conceptual and detailed budgets for HVAC, plumbing, process piping, and sheet metal systems.
Added 39 mins ago
G
Senior Preconstruction Manager
GPAC
Fort Collins, CO
- $125,000 to $150,000 USD / year
Develop conceptual and detailed budgets for HVAC, plumbing, process piping, and sheet metal systems.
Added 39 mins ago
G
Senior Preconstruction Manager
GPAC
Livingston, NJ
- $125,000 to $150,000 USD / year
Develop conceptual and detailed budgets for HVAC, plumbing, process piping, and sheet metal systems.

Cisco Systems, Inc.

Technical Consulting Engineer - Architecture

RTP, NC, United States

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Job details

Apply by: Dec 4, 2026
Experience: 5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Posting language: English
Posted: Nov 4, 2026

Original job description

The application window is expected to close on: 12/03/2026Meet the Team This team provides critical assistance to customers' technical support requests by applying technical expertise to conduct advanced troubleshooting and resolve issues. We handle technical problems within specific technologies and architectures, in Enterprise Networking, across a broad range of problem complexity. Operating in a highly complex technical environment, we manage increasingly complex and integrated solutions that require deep, cross-product knowledge and systems-level thinking. We collaborate closely with customers, partners, engineering, and internal stakeholders to drive resolution and continuous improvement. Our team contributes to product quality by submitting bugs, defects, and quality escalations to Engineering. Additionally, we utilize and enhance lab environments and digital intellectual capital to deepen expertise, support troubleshooting, and scale solutions across the team, while leveraging AI capabilities, software, automation, and diagnostic tools to support quality and efficiency.

Your Impact As a Technical Consulting Engineer within the Core Architecture and Technology Solutions (CATS) team, you will serve as a vital technical authority, ensuring our customers’ security and networking architectures operate with maximum efficiency and reliability. You will leverage your strong technical background to conduct advanced troubleshooting on complex, mission-critical issues - ranging from hardware crashes to memory leaks - utilizing deep systems-level thinking and advanced diagnostic tools. Your impact extends well beyond immediate issue resolution; you will drive continuous improvement by identifying and submitting high-quality defect reports to Engineering, creating essential intellectual property, and enhancing our shared lab environments. By collaborating across a global network of partners, internal stakeholders, and product teams, you will foster a culture of discovery and peer mentorship. Ultimately, you will play a pivotal role in maintaining the elite standards of Cisco Technical Services, directly influencing product quality and delivering the superior customer experience that empowers our clients to succeed in an increasingly complex digital landscape.

Minimum Qualifications:

5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Active CCNP Level Certification. General knowledge of networking industry, Cisco Products and protocols.
Demonstrated proficiency in troubleshooting networking issues, apply analytical skills and technical knowledge to solve product and network problems of moderate to high complexity.
Proven ability to perform root cause analysis, manage technical escalations effectively, and create clear technical documentation.
Advanced expertise in configuring, deploying, and troubleshooting Cisco Enterprise routers and switches.

Preferred Qualifications:

Cisco Routing: Basic understanding of IPv4 routing, static and dynamic routing protocols (OSPF, EIGRP, and BGP), routing tables, and inter-VLAN routing.
Cisco Switching: Understanding of Layer 2 switching, VLANs, trunking, Spanning Tree Protocol (STP), EtherChannel, and Layer 3 switching.
Track record of successful cross-functional collaboration with engineering and product development teams.
Experience operating within a global, high-volume Technical Assistance Center (TAC) environment.
Proficient in one or more Programming languages (C, C++, Java, Python). Knowledge of Cloud/Virtualization technologies.
Any networking level certification in cloud (AWS Certified advanced networking, GCP Professional Cloud Network Engineer, Azure Network Engineer)

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $95,800.00 to $126,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$119,600.00 - $174,200.00

Non-Metro New York state & Washington state:

$103,400.00 - $166,000.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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