Jobs in the United States

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Added 1 min ago
M
Senior Systems Engineer
Microsoft
WA · CA · OR · Redmond, WA · Mountain View, CA · Hillsboro, OR · Redmond · Mountain View · Hillsboro
- $119,800 to $261,000 USD / year
…team is seeking a highly motivated senior hardware systems engineer to work in a team of other hardware and software developers to create systems and modules to be deployed in Microsoft’s…
Added 1 min ago
M
Principal Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
We are looking for a Principal Software Engineer to provide hands-on technical leadership for Microsoft's Forensics platform, a highly sensitive, large-scale distributed data platform…
Added 2 mins ago
M
Senior Package Design Engineer
Microsoft
TX · OR · CA · NC · WA · Austin, TX · Hillsboro, OR · Mountain View, CA · Raleigh, NC · Redmond, WA · Austin · Hillsboro · Mountain View · Raleigh · Redmond
- $119,800 to $261,000 USD / year
We are looking for a Senior Package Design Engineer to join the team.
Added 2 mins ago
M
Principal Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
…other cloud platforms. We are looking for a Principal Software Engineer to join our team. In this role, you will shape technical direction and architecture for secure, reliable, and…
Added 7 mins ago
LR
Packaging Automation Engineer - onsite 4 days per week
Levi, Ray & Shoup, Inc.
St. Louis, MO
- $30 to $55 USD / hour
Added Nov 12, 2026 Packaging Automation Engineer - onsite 4 days per week (46547) St · Must have a minimum of 5 years' experience as a Packaging Automation Engineer or similar role
Added 7 mins ago
Member of Product Staff
Meta
Jefferson City, MO
Orchestrate complex execution across multiple organizations by combining AI automation with strategic human oversight at scale.
Added 7 mins ago
Lead Director - Security Operations Center (SOC)
CVS Health
Jefferson City, MO
Leverage automation, analytics, and AI-enabled capabilities to improve operational efficiency and strengthen cyber defense outcomes.
Added 7 mins ago
Product Content Engineer
Meta
Jefferson City, MO
…experiences actually work for people.We're looking for a Content Engineer who will partner with Meta’s agent tooling team to define model quality standards and target behaviors for Meta’s…
Added 7 mins ago
Instrumentation & Controls Engineer SME – Hyperscale Data Centers
Jacobs
St. Louis, MO · Kansas City, MO
Provide quality reviews of complex projects spanning building automation systems (BAS), industrial control systems (ICS), SCADA, EPMS, and critical facility monitoring and control platforms…
Added 7 mins ago
Senior Regional Sales Director, Pelvic Health - Central
Medtronic
Kansas City, MO
Added 8 mins ago
Manager Knowledge Based Engineering - Supply Chain
Deloitte
St. Louis, MO · Kansas City, MO
…cases, artificial intelligence (AI) agents for exceptions, and engineer approval to deliver measurable improvements in cycle time, rework, and…
Added 10 mins ago
Senior AI Quality & Evaluation Engineer
Solvd
Remote, United States
We are looking for a Senior AI Quality & Evaluation Engineer to own the independent proof that retrieval works and that permissions hold. You’ll build and run the golden question suite,…
Added 11 mins ago
Staff Mobile Engineer - Session Replay
Jobgether
Remote, United States
…applications and next steps. Our partner is looking for a Staff Mobile Engineer – Session Replay based in the United…
Added 14 mins ago
Senior AI Engineer, AI Safety
NVIDIA Corporation
Remote, United States
They must have the grit to overcome complex technical challenges and transform innovative safety concepts from raw ideas to scalable implementations
Added 14 mins ago
Senior Software Engineer, Nix Packaging and Release Automation
NVIDIA Corporation
Remote, United States
Join Kitmaker, the team that packages and delivers NVIDIA software to developers worldwide! We build automation for packaging, testing, and releasing software across multiple ecosystems.…
Added 20 mins ago
Member of Product Staff
Meta
Honolulu, HI
Orchestrate complex execution across multiple organizations by combining AI automation with strategic human oversight at scale.
Added 20 mins ago
Lead Director - Security Operations Center (SOC)
CVS Health
Honolulu, HI
Leverage automation, analytics, and AI-enabled capabilities to improve operational efficiency and strengthen cyber defense outcomes.
Added 20 mins ago
Product Content Engineer
Meta
Honolulu, HI
…experiences actually work for people.We're looking for a Content Engineer who will partner with Meta’s agent tooling team to define model quality standards and target behaviors for Meta’s…
Added 21 mins ago
M
Principal Software Engineer, AI Infra Management and Ops
Microsoft
United States
- $142,800 to $274,800 USD / year
As a Principal Software Engineer, you will lead the design and evolution of cloud-native platforms, distributed systems, and infrastructure services that support service lifecycle…
Added 24 mins ago
Member of Product Staff
Meta
Bismarck, ND
Orchestrate complex execution across multiple organizations by combining AI automation with strategic human oversight at scale.
Added 24 mins ago
Lead Director - Security Operations Center (SOC)
CVS Health
Bismarck, ND
Leverage automation, analytics, and AI-enabled capabilities to improve operational efficiency and strengthen cyber defense outcomes.
Added 24 mins ago
Senior Identity System Engineer
Sanford Health
Bismarck, ND · Fargo, ND
Shift: 8 Hours - Day Shifts
Added 25 mins ago
Field Service Technician/Fargo, N.D.
BD (Becton, Dickinson and Company)
Fargo, ND
BD Parata is currently seeking a Field Support Engineer in the Fargo, ND. area. The Field Support Engineer will provide in depth technical and customer support of BD Parata’s suite of…
Added 25 mins ago
Product Content Engineer
Meta
Bismarck, ND
…experiences actually work for people.We're looking for a Content Engineer who will partner with Meta’s agent tooling team to define model quality standards and target behaviors for Meta’s…
Added 32 mins ago
Principal Machine Learning Engineer
Vail Resorts
CO
We are looking for a curious, driven, innovative machine learning engineer who takes initiative to solve problems and create environments that accelerate the development, deployment, and…

Cisco Systems, Inc.

Technical Consulting Engineer - Architecture

RTP, NC, United States

Apply on cisco.wd5.myworkdayjobs.com About employer

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Job details

Apply by: Dec 4, 2026
Experience: 5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Posting language: English
Posted: Nov 4, 2026

Original job description

The application window is expected to close on: 12/03/2026Meet the Team This team provides critical assistance to customers' technical support requests by applying technical expertise to conduct advanced troubleshooting and resolve issues. We handle technical problems within specific technologies and architectures, in Enterprise Networking, across a broad range of problem complexity. Operating in a highly complex technical environment, we manage increasingly complex and integrated solutions that require deep, cross-product knowledge and systems-level thinking. We collaborate closely with customers, partners, engineering, and internal stakeholders to drive resolution and continuous improvement. Our team contributes to product quality by submitting bugs, defects, and quality escalations to Engineering. Additionally, we utilize and enhance lab environments and digital intellectual capital to deepen expertise, support troubleshooting, and scale solutions across the team, while leveraging AI capabilities, software, automation, and diagnostic tools to support quality and efficiency.

Your Impact As a Technical Consulting Engineer within the Core Architecture and Technology Solutions (CATS) team, you will serve as a vital technical authority, ensuring our customers’ security and networking architectures operate with maximum efficiency and reliability. You will leverage your strong technical background to conduct advanced troubleshooting on complex, mission-critical issues - ranging from hardware crashes to memory leaks - utilizing deep systems-level thinking and advanced diagnostic tools. Your impact extends well beyond immediate issue resolution; you will drive continuous improvement by identifying and submitting high-quality defect reports to Engineering, creating essential intellectual property, and enhancing our shared lab environments. By collaborating across a global network of partners, internal stakeholders, and product teams, you will foster a culture of discovery and peer mentorship. Ultimately, you will play a pivotal role in maintaining the elite standards of Cisco Technical Services, directly influencing product quality and delivering the superior customer experience that empowers our clients to succeed in an increasingly complex digital landscape.

Minimum Qualifications:

5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Active CCNP Level Certification. General knowledge of networking industry, Cisco Products and protocols.
Demonstrated proficiency in troubleshooting networking issues, apply analytical skills and technical knowledge to solve product and network problems of moderate to high complexity.
Proven ability to perform root cause analysis, manage technical escalations effectively, and create clear technical documentation.
Advanced expertise in configuring, deploying, and troubleshooting Cisco Enterprise routers and switches.

Preferred Qualifications:

Cisco Routing: Basic understanding of IPv4 routing, static and dynamic routing protocols (OSPF, EIGRP, and BGP), routing tables, and inter-VLAN routing.
Cisco Switching: Understanding of Layer 2 switching, VLANs, trunking, Spanning Tree Protocol (STP), EtherChannel, and Layer 3 switching.
Track record of successful cross-functional collaboration with engineering and product development teams.
Experience operating within a global, high-volume Technical Assistance Center (TAC) environment.
Proficient in one or more Programming languages (C, C++, Java, Python). Knowledge of Cloud/Virtualization technologies.
Any networking level certification in cloud (AWS Certified advanced networking, GCP Professional Cloud Network Engineer, Azure Network Engineer)

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $95,800.00 to $126,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$119,600.00 - $174,200.00

Non-Metro New York state & Washington state:

$103,400.00 - $166,000.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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Jobs in the United States