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Senior Software Engineer - Lab Automation
Genentech, Inc.
United States
As a Senior Software Engineer – Lab Automation, you will be the essential bridge connecting software architecture, frontier AI models, and real-world physical instrumentation. You will…
Added 1 min ago
Senior Associate - Cloud Engineer
New York Life Insurance Co
United States
…highly automated AWS cloud platforms that enable enterprise application development and digital innovation. As a Senior Associate, Cloud Platform Engineer, you will leverage cloud…
Added 1 min ago
Senior Associate - Cloud Engineer
New York Life
Remote, United States
…highly automated AWS cloud platforms that enable enterprise application development and digital innovation. As a Senior Associate, Cloud Platform Engineer, you will leverage cloud…
Added 2 mins ago
Senior AWS Database Migration Architect / Engineer
NTT DATA Services
Charlotte, NC
We are currently seeking a Senior AWS Database Migration Architect / Engineer to join our team in Charlotte, North Carolina (US-NC), United States (US).
Added 3 mins ago
Principal Software Engineer
STC
United States
…growing its EED support team and is seeking a Principal Software Engineer to provide technical leadership on cloud-native application development across the EED…
Added 5 mins ago
APM Lead-Sr. Infrastructure Engineer
Truist Bank
Charlotte, NC
We are seeking an exceptionally seasoned and strategic APM Lead (Application Performance Monitoring) - Senior Infrastructure Engineer with a strong Forward Deployed Engineering (FDE) focus.…
Added 5 mins ago
A
Process Improvement Engineer
Actalent
Champaign, IL
- $48.08 to $52.88 USD / hour
…automation, and data-driven solutions. The Process Improvement Engineer identifies opportunities within product development and related engineering functions, designs and implements…
Added 6 mins ago
AI
Data Engineer - Level III
ATTAINX INC
Fort Collins, CO
- $120,000 to $135,000 USD / year
Programming: Strong proficiency in SQL/T-SQL, Python, and PySpark. Working knowledge of Bash/PowerShell for automation.
Added 7 mins ago
Machine Learning Engineer, Platform Architecture
Apple
Cupertino, CA
Programming experience in C/C++ and/or Python
Added 7 mins ago
Machine Learning Engineer, Platform Architecture
Apple
Cupertino, CA
Programming experience in C/C++ and/or Python
Added 9 mins ago
Software Engineer (Expert)
BAE Systems
Herndon, VA
…systems. Enterprise Computing Engineering services include modern application technology including containerized solutions with orchestrated workflow that function both on customer premise,…
Added 9 mins ago
AS
Lead Data/AI Engineering
AT&T Services, Inc.
Remote, United States
- $158,200 to $237,400 USD / year
…Develop and implement rigorous testing strategies to ensure application reliability and performance. Oversee deployment processes, addressing issues related to configuration, environment,…
Added 9 mins ago
AS
Principal Software Engineering
AT&T Services, Inc.
Remote, United States
- $174,100 to $261,100 USD / year
Prepare, transform, and engineer data for ML and GenAI use cases.
Added 12 mins ago
Senior Engineer - New Technology
DTE Energy
Westland, MI
Senior level engineer responsible for planning and conducting engineering activities. Requires the use of advanced techniques and the application of theories, precepts, practice and…
Added 12 mins ago
Software Development Engineer, AWS Agentic AI
Amazon Web Services, Inc.
Bellevue, WA
As a Software Development Engineer, you will solve technical challenges and act as a mentor to other junior engineers. Given that this is an early-stage initiative, you'll play an active…
Added 13 mins ago
Data Engineer
KBR
Beavercreek, OH
…leveraged across of range of projects, such as advanced analytics, application development, large-scale enterprise data warehouses, data marts, and data lakes. KBR/Trinzic data…
Added 16 mins ago
Lead Member of Technical Staff (LMTS) – Logic Design
Rambus
Hillsboro, OR
…Engineering as an individual contributor. As a LMTS Logic Design Engineer, you will play a pivotal role in the micro-architecture and design of our next- generation high performance and…
Added 16 mins ago
Lead engineer, Platform (Seattle, WA)
Starbucks Coffee Company
WA
Now Brewing: lead engineer, Platform! #tobeapartner
Added 16 mins ago
Technical Consulting Engineer - Architecture
Cisco
Research Triangle Park, NC
The application window is expected to close on: 12/03/2026Meet the Team
Added 16 mins ago
Software Engineer, Network Engineering
Cisco
San Jose, CA
The application window is expected to close on: 11/06/2026
Added 19 mins ago
Software Engineer
NetApp
Durham · San Jose
As a Software Engineer, your responsibilities will include developing and maintaining cloud-based solutions. You will focus on solving complex problems, developing, testing, automating and…
Added 19 mins ago
BC
DSP/ML Research Engineer Intern | Summer 2027
Bose Corporation, U.S.A
MA
- $40 to $51.25 USD / hour
We are looking for a Machine Learning/DSP Engineer Intern to join our research lab this summer! In this role you will help build our next generation product experiences enabling people to…
Added 19 mins ago
BC
DSP/ML Research Engineer Co-op | Spring 2027
Bose Corporation, U.S.A
MA
- $40 to $51.25 USD / hour
We are looking for a Machine Learning/DSP Engineer Co-op to join our research lab this spring! In this role you will help build our next generation product experiences enabling people to…
Added 19 mins ago
Full Stack Engineer
MstarInc Morningstar Inc. Legal Entity
United States
…We are seeking a talented and motivated Full-Stack Software Engineer with a strong focus on Java, .NET, and Python backend development to join our engineering team. In this role, you will…
Added 20 mins ago
Software Engineer
NetApp, Inc.
Morrisville, NC · San Jose, CA
As a Software Engineer, your responsibilities will include developing and maintaining cloud-based solutions. You will focus on solving complex problems, developing, testing, automating and…

Cisco Systems, Inc.

Technical Consulting Engineer - Architecture

RTP, NC, United States

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Job details

Apply by: Dec 4, 2026
Experience: 5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Posting language: English
Posted: Nov 4, 2026

Original job description

The application window is expected to close on: 12/03/2026Meet the Team This team provides critical assistance to customers' technical support requests by applying technical expertise to conduct advanced troubleshooting and resolve issues. We handle technical problems within specific technologies and architectures, in Enterprise Networking, across a broad range of problem complexity. Operating in a highly complex technical environment, we manage increasingly complex and integrated solutions that require deep, cross-product knowledge and systems-level thinking. We collaborate closely with customers, partners, engineering, and internal stakeholders to drive resolution and continuous improvement. Our team contributes to product quality by submitting bugs, defects, and quality escalations to Engineering. Additionally, we utilize and enhance lab environments and digital intellectual capital to deepen expertise, support troubleshooting, and scale solutions across the team, while leveraging AI capabilities, software, automation, and diagnostic tools to support quality and efficiency.

Your Impact As a Technical Consulting Engineer within the Core Architecture and Technology Solutions (CATS) team, you will serve as a vital technical authority, ensuring our customers’ security and networking architectures operate with maximum efficiency and reliability. You will leverage your strong technical background to conduct advanced troubleshooting on complex, mission-critical issues - ranging from hardware crashes to memory leaks - utilizing deep systems-level thinking and advanced diagnostic tools. Your impact extends well beyond immediate issue resolution; you will drive continuous improvement by identifying and submitting high-quality defect reports to Engineering, creating essential intellectual property, and enhancing our shared lab environments. By collaborating across a global network of partners, internal stakeholders, and product teams, you will foster a culture of discovery and peer mentorship. Ultimately, you will play a pivotal role in maintaining the elite standards of Cisco Technical Services, directly influencing product quality and delivering the superior customer experience that empowers our clients to succeed in an increasingly complex digital landscape.

Minimum Qualifications:

5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Active CCNP Level Certification. General knowledge of networking industry, Cisco Products and protocols.
Demonstrated proficiency in troubleshooting networking issues, apply analytical skills and technical knowledge to solve product and network problems of moderate to high complexity.
Proven ability to perform root cause analysis, manage technical escalations effectively, and create clear technical documentation.
Advanced expertise in configuring, deploying, and troubleshooting Cisco Enterprise routers and switches.

Preferred Qualifications:

Cisco Routing: Basic understanding of IPv4 routing, static and dynamic routing protocols (OSPF, EIGRP, and BGP), routing tables, and inter-VLAN routing.
Cisco Switching: Understanding of Layer 2 switching, VLANs, trunking, Spanning Tree Protocol (STP), EtherChannel, and Layer 3 switching.
Track record of successful cross-functional collaboration with engineering and product development teams.
Experience operating within a global, high-volume Technical Assistance Center (TAC) environment.
Proficient in one or more Programming languages (C, C++, Java, Python). Knowledge of Cloud/Virtualization technologies.
Any networking level certification in cloud (AWS Certified advanced networking, GCP Professional Cloud Network Engineer, Azure Network Engineer)

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $95,800.00 to $126,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$119,600.00 - $174,200.00

Non-Metro New York state & Washington state:

$103,400.00 - $166,000.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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