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Frontend Engineer
GN Hearing
Nashville, TN
Help create seamless digital experiences that support people on their hearing journey. As a Frontend Engineer , you will build and evolve customer-facing web experiences for Jabra Enhance,…
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Senior Financial Planning & Analysis Manager
Cornerstone OnDemand
Nashville, TN
Support software capitalization analysis with Accounting and track engineering efficiency metrics (e.g., R&D as a percent of revenue, cost per engineer)
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Software Engineer II - Marketplace Efficiency (Bidding)
Indeed
Nashville, TN
As a Software Engineer II at Indeed, you will design and build software that powers shared platforms, services, and products used across the company. You'll work on systems that operate at…
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Supply Chain Capacity Engineer
Meta
Nashville, TN
Meta is seeking a Planning & Capacity Engineer to join the Infrastructure Supply Chain and Engineering (ISCE) Planning team to focus on planning optimization for all of Meta’s…
Added 4 mins ago
Senior Software Quality Engineer
St. Jude Medical, Cardiology Division, I
CA
This position is responsible for software quality, compliance, and design assurance activities associated with cloud-based medical device applications and supporting infrastructure. This…
Added 13 mins ago
Senior Flight Test Engineer - Mission Autonomy (UAS - Fury)
Anduril Industries
Costa Mesa, CA
…mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative…
Added 13 mins ago
Flight Test Engineer - Mission Autonomy (UAS - Fury)
Anduril Industries
Costa Mesa, CA
…mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative…
Added 13 mins ago
Flight Test Engineer - Mission Autonomy
Anduril Industries
Costa Mesa, CA
…mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative…
Added 31 mins ago
^Terraform Support Engineer 6586788
Accenture Flex LLC Company
Nashville, TN
Develop deep expertise in diagnosing and resolving complex software issues across various system components.
Added 34 mins ago
Systems Engineer - Active TS/SCI with CI Poly
ENS Solutions, LLC
Washington, DC
Develops and applies advanced engineering and design methods, theories and research techniques in the investigation and solution of complex and advanced system requirements,…
Added 36 mins ago
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Nuclear Scientist and Engineer
Mersenne Labs
Washington, DC
- $80,000 to $500,000 USD / year
As a Nuclear Scientist and Engineer, you will play a significant role in developing and implementing plans and strategy for a revolutionary energy startup.
Added 38 mins ago
TO
Software Engineer
The Opp Guild
Rockford, IL
- $80,000 to $140,000 USD / year
Our client, a global leader in advanced manufacturing processes and a key supplier of additive and subtractive machine tools. We are seeking a Software Engineer, who will design, develop,…
Added 39 mins ago
AI/ML Engineer
Watkins Consulting
Huntsville, AL · Denver, CO
As an AI/ML Engineer at Watkins Consulting, you will be an integral part of our cutting-edge technology team. You will contribute to the design, development, and implementation of AI and…
Added 45 mins ago
Entry Level Electrical Engineer I
Salas O'Brien
Greenville, SC
…structural and building sciences, infrastructure asset management, advanced robotics, and…
Added 48 mins ago
AI Engineer - Voice
Harper
San Francisco, CA
Design 24/7 policy servicing agents that explain coverage, generate certificates, and process endorsements
Added 51 mins ago
Software Engineer Sr. Manager | Marketing Technology (Remote)
The Home Depot
Remote, United States
10+ years of experience in Software/Data Engineering
Added 54 mins ago
Sr. Engineer High Voltage Design
New Purpose Recruitment
Huntersville, NC
We are currently supporting a client on a Direct Hire opportunity for a Sr. Engineer High Voltage Design in Huntersville, NC.
Added 56 mins ago
Sr IT Software Engineer
Palo Alto Networks, Inc.
CA
The Senior Software Engineer on the Data & Analytics team will design, build, and support full-stack applications; integrate AI technologies into existing and new applications to deliver…
Added 59 mins ago
RU
SDET Automation Engineer
Randstad USA
Washington, DC
- $50 to $58 USD / hour
Randstad is seeking a Senior SDET Automation Engineer to join a premier client in the Washington, DC area to lead the design, development, and scaling of enterprise-grade test automation…
Added 1 hour ago
AI Full Stack Engineer (Volunteer)
Solution Community
Remote, United States
Position Overview: We are seeking a Volunteer AI Full Stack Engineer who builds production software the way top AI-native engineers build in 2026: primarily through AI coding agents (Claude…
Added 1 hour ago
Software Engineer, Infrastructure (C++)
Fabri
Billerica, MA
…precision metal casting. We combine additive manufacturing, custom process software, and advanced casting operations to deliver production-quality metal parts faster and more…
Added 1 hour ago
Software Engineer, Geometry/Simulation (C++)
Fabri
Billerica, MA
…precision metal casting. We combine additive manufacturing, custom process software, and advanced casting operations to deliver production-quality metal parts faster and more…
Added 1 hour ago
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Software Engineer, Generalist (C++/Python)
Fabri
Billerica, MA · Boston, MA
- $140,000 to $180,000 USD / year
…precision metal casting. We combine additive manufacturing, custom process software, and advanced casting operations to deliver production-quality metal parts faster and more…
Added 1 hour ago
Software Engineer, Applied ML
Fabri
Billerica, MA
…precision metal casting. We combine additive manufacturing, custom process software, and advanced casting operations to deliver production-quality metal parts faster and more…
Added 1 hour ago
Senior Mechanical Engineer
Fabri
Billerica, MA
Fabri is seeking a Senior Mechanical Engineer to architect, design, and deliver the in-house equipment and infrastructure that defines our manufacturing processes. This is a foundational…

Cisco Systems, Inc.

Technical Consulting Engineer - Architecture

RTP, NC, United States

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Job details

Apply by: Dec 4, 2026
Experience: 5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Posting language: English
Posted: Nov 4, 2026

Original job description

The application window is expected to close on: 12/03/2026Meet the Team This team provides critical assistance to customers' technical support requests by applying technical expertise to conduct advanced troubleshooting and resolve issues. We handle technical problems within specific technologies and architectures, in Enterprise Networking, across a broad range of problem complexity. Operating in a highly complex technical environment, we manage increasingly complex and integrated solutions that require deep, cross-product knowledge and systems-level thinking. We collaborate closely with customers, partners, engineering, and internal stakeholders to drive resolution and continuous improvement. Our team contributes to product quality by submitting bugs, defects, and quality escalations to Engineering. Additionally, we utilize and enhance lab environments and digital intellectual capital to deepen expertise, support troubleshooting, and scale solutions across the team, while leveraging AI capabilities, software, automation, and diagnostic tools to support quality and efficiency.

Your Impact As a Technical Consulting Engineer within the Core Architecture and Technology Solutions (CATS) team, you will serve as a vital technical authority, ensuring our customers’ security and networking architectures operate with maximum efficiency and reliability. You will leverage your strong technical background to conduct advanced troubleshooting on complex, mission-critical issues - ranging from hardware crashes to memory leaks - utilizing deep systems-level thinking and advanced diagnostic tools. Your impact extends well beyond immediate issue resolution; you will drive continuous improvement by identifying and submitting high-quality defect reports to Engineering, creating essential intellectual property, and enhancing our shared lab environments. By collaborating across a global network of partners, internal stakeholders, and product teams, you will foster a culture of discovery and peer mentorship. Ultimately, you will play a pivotal role in maintaining the elite standards of Cisco Technical Services, directly influencing product quality and delivering the superior customer experience that empowers our clients to succeed in an increasingly complex digital landscape.

Minimum Qualifications:

5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments.
Active CCNP Level Certification. General knowledge of networking industry, Cisco Products and protocols.
Demonstrated proficiency in troubleshooting networking issues, apply analytical skills and technical knowledge to solve product and network problems of moderate to high complexity.
Proven ability to perform root cause analysis, manage technical escalations effectively, and create clear technical documentation.
Advanced expertise in configuring, deploying, and troubleshooting Cisco Enterprise routers and switches.

Preferred Qualifications:

Cisco Routing: Basic understanding of IPv4 routing, static and dynamic routing protocols (OSPF, EIGRP, and BGP), routing tables, and inter-VLAN routing.
Cisco Switching: Understanding of Layer 2 switching, VLANs, trunking, Spanning Tree Protocol (STP), EtherChannel, and Layer 3 switching.
Track record of successful cross-functional collaboration with engineering and product development teams.
Experience operating within a global, high-volume Technical Assistance Center (TAC) environment.
Proficient in one or more Programming languages (C, C++, Java, Python). Knowledge of Cloud/Virtualization technologies.
Any networking level certification in cloud (AWS Certified advanced networking, GCP Professional Cloud Network Engineer, Azure Network Engineer)

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $95,800.00 to $126,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$119,600.00 - $174,200.00

Non-Metro New York state & Washington state:

$103,400.00 - $166,000.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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