The application window is expected to close on: 11/24/2026Candidate required to live near a major Cisco office.
Meet the Team We are transforming the world, and as part of our team, you will develop a deep passion for Cisco and the brand you represent. In today's interconnected world, business ideas, tools, and processes are converging online, making networked connections more vital than ever. Our employees' innovative ideas shape everything we do, turning creative concepts from the drawing board into impactful real-world solutions.
The Americas Service Provider (ASP) sales organization leads the charge with our customers, who include some of the largest and most influential brands in technology and communications. These customers provide essential connectivity, AI infrastructure, and services to businesses and consumers across the United States, Canada, and Latin America. Here, you'll hone your cross functional partnering skills while building valuable relationships with colleagues across Cisco who share your passion for connecting the unconnected.
The ASP Strategy, Planning, & Operations team is seeking a Managed Services Strategy & Planning Manager to help create go-to-market strategies and execution plans for our new Service Creation sales function. This exciting role offers opportunities to shape Cisco’s customer engagement strategy, value proposition, and business relevance in collaboration with adjacent functions. Come prepared to be encouraged and inspired. You will drive Managed Services sales strategy and planning in several key areas including market insights, opportunity analysis, customer segmentation, go-to-market strategies and execution, sales acceleration, and activation programs. This role will closely partner with Area Strategy and Planning, Sales and Engineering, Americas and Global Partner organizations, Finance, and Business Unit leadership.
Your Impact
- Service creation strategy and execution for ASP Theater
- Develop a comprehensive point of view on the Managed Services market, including portfolio requirements, potential customers, key players, and competitors
- Provide actionable market insights by identifying new customer use cases and internal go-to-market requirements
- Provide strategic leadership
- Act as the Strategy and Planning lead for ASP Service Creation function across in close partnership with Area Strategy and Planning, Sales and Engineering, Americas and Global Partner organizations, Finance, Business Unit leadership.
- Define roadmaps to success and cross functional implementation frameworks
- Engage with ASP sales teams
- Work with Sales, Sales Engineering, and Sales Finance leadership to uncover and track opportunities, investments, and commitments
- Lead and support effective go-to-market strategies
- Deliver program management and governance
- Define and establish success measures for Service Creation initiatives
- Provide governance to support business objectives and track program progress
- Communicate results
- Create a program narrative with supporting data to inform senior leadership on objectives, dependencies, and investment impact
- Manage a key stakeholder relationship map to ensure ongoing communications and reporting
Key Deliverables
- Support Service Creation leadership in translating priorities into a clear portfolio roadmap
- Lead mid- and long-term initiatives that span multiple offers, accounts, and Cisco portfolios
- Maintain a consolidated view of portfolio priorities, milestones, dependencies, risks, and investment needs
- Support alignment across Service Creation leaders, cross-portfolio specialists, ASP account teams, and Cisco business units
- Lead the portfolio planning cadence and prepare decisions, tradeoffs, escalations, and follow-up actions for leadership
- Identify common needs across Service Provider accounts and help convert account-specific work into reusable service models
- Consolidate cross-portfolio product requirements and support roadmap discussions with Cisco BUs
- Support business-case development, commercialization planning, pricing models, and routes to market
- Support anchor-provider validation of customer demand, technical feasibility, operational readiness, and commercial value
- Support launch readiness, field enablement, and the development of repeatable playbooks for additional Service Providers and markets
- Develop common planning templates, stage criteria, scorecards, and governance practices while streamlining related processes
- Track initiative progress, provider validation, launch readiness, adoption, pipeline, revenue potential, and investment return
- Identify opportunities to accelerate, combine, scale, pause, or retire initiatives
- Provide a forward-looking view of technology, market, and service-provider trends that could shape the Service Creation portfolio
- Capture decisions, lessons learned, and reusable practices across the portfolio to improve future Service Creation efforts
Minimum Qualifications
- 6+ years of experience in sales strategy and program development with a proven track record of solving sophisticated business problems, crafting viable solutions, and accelerating sales in a matrixed environment
- Relevant experience in go-to-market strategy and execution including Market Management, Product/Solution Marketing, Product Management, Engineering Program Management, Business Development, or Consulting
- Deep understanding of Service Provider/Webscale/Hyperscale industry and business models required
Preferred Qualifications
- Exceptional leadership skills, executive presence, and written/verbal communications required
- Strong command of Cisco product portfolio preferred
- MBA or equivalent experience preferred but not required
Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $155,500.00 to $226,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:
- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
- Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
- Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
- 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
- .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
- 1.5% of incentive target for each 1% of attainment between 50% and 75%;
- 1% of incentive target for each 1% of attainment between 75% and 100%; and
- Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$198,500.00 - $324,100.00
Non-Metro New York state & Washington state:
$180,200.00 - $278,600.00
- For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
