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Added 2 mins ago
Senior Cloud Operations & Security Engineer
Philips
Nashville, Tennessee, United States, TN
You have a bachelor's degree in Information Technology, Cybersecurity, Computer Science, Engineering, or a related field, or equivalent professional experience; relevant certifications such…
Added 3 mins ago
Director, Quality Programs-Integrated Supply Chain (ISC)
Philips
Plymouth, Minnesota, United States, MN
Lead, mentor, and manage a team of Program Managers and data analyst responsible for quality programs.
Added 3 mins ago
P
IT Service Desk Analyst I
Philips
Malvern, Pennsylvania, United States, PA
- $24 to $38 USD / hour
Resolve technical issues and empower users by delivering timely application support, training, and problem resolution that keeps our Philips Ambulatory Monitoring & Diagnostic (AM&D)…
Added 15 mins ago
Specialty Transplant Billing Operator
Deloitte US
Arlington Heights, IL · Atlanta, GA · Austin, TX · Baltimore, MD · Bellevue, WA · Birmingham, AL · Boise, ID · Boston, MA · Charlotte, NC · Chicago, IL · Colorado Springs, CO · Costa Mesa, CA · Dallas, TX · Davenport, IA · Denver, CO · Des Moines, IA · Detroit, MI · Fort Worth, TX · Fresno, CA · Gilbert, AZ · Grand Rapids, MI · Hartford, CT · Hermitage, TN · Honolulu, HI · Houston, TX · Huntsville, AL · Indianapolis, IN · Inglewood, CA · Jacksonville, FL · Jericho, NY · Jersey City, NJ · Kansas City, MO · Lake Mary, FL · Lansing, MI · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Mechanicsburg, PA · Memphis, TN · Miami, FL · Midland, MI · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Omaha, NE · Philadelphia, PA · Pittsburgh, PA · Princeton, NJ · Raleigh, NC · Richmond, VA · Rochester, NY · Rosslyn, VA · Sacramento, CA · Salt Lake City, UT · San Antonio, TX · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tallahassee, FL · Tampa, FL · Tempe, AZ · Tulsa, OK · Washington, DC · Williamsville, NY
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Healthcare IT Infrastructure & Clinical Applications Consultant,…
Added 16 mins ago
Accounts Receivable Analyst
Deloitte US
Arlington Heights, IL · Atlanta, GA · Austin, TX · Baltimore, MD · Bellevue, WA · Birmingham, AL · Boise, ID · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Costa Mesa, CA · Dallas, TX · Davenport, IA · Dayton, OH · Denver, CO · Des Moines, IA · Detroit, MI · Fort Worth, TX · Fresno, CA · Gilbert, AZ · Grand Rapids, MI · Hartford, CT · Hermitage, TN · Honolulu, HI · Houston, TX · Huntsville, AL · Indianapolis, IN · Inglewood, CA · Jacksonville, FL · Jericho, NY · Jersey City, NJ · Kansas City, MO · Lake Mary, FL · Lansing, MI · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Mechanicsburg, PA · Memphis, TN · Miami, FL · Midland, MI · Milwaukee, WI · Minneapolis, MN · Monterey, CA · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Omaha, NE · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Princeton, NJ · Raleigh, NC · Richmond, VA · Rochester, NY · Rosslyn, VA · Sacramento, CA · Salt Lake City, UT · San Antonio, TX · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tallahassee, FL · Tampa, FL · Tempe, AZ · Tulsa, OK · Washington, DC · Westlake, TX · Wichita, KS · Williamsville, NY
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Accounts Receivable Analyst, you will have the ability to share…
Added 18 mins ago
Cyber Identity - SailPoint ISC Analyst - Security Engineer I
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Costa Mesa, CA · Dallas, TX · Davenport, IA · Denver, CO · Detroit, MI · Gilbert, AZ · Hartford, CT · Hermitage, TN · Houston, TX · Indianapolis, IN · Jacksonville, FL · Jericho, NY · Jersey City, NJ · Kansas City, MO · Lake Mary, FL · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Mechanicsburg, PA · Memphis, TN · Miami, FL · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Princeton, NJ · Raleigh, NC · Richmond, VA · Rochester, NY · Rosslyn, VA · San Antonio, TX · San Francisco, CA · Seattle, WA · Stamford, CT
Support the implementation, administration, and ongoing operations of Identity Governance and Administration solutions, with a primary focus on SailPoint Identity Security Cloud (ISC). This…
Added 18 mins ago
Integrated Eligibility Business Analyst - Human Service Transformation
Deloitte US
Baltimore, MD · Charlotte, NC · Chicago, IL · Dallas, TX · Lake Mary, FL · Mechanicsburg, PA · Miami, FL · Philadelphia, PA · Pittsburgh, PA · Raleigh, NC · Tallahassee, FL · Tampa, FL
We are seeking a Business Analyst to support the planning, analysis, testing, and implementation of technology and business transformation solutions for Deloitte’s Government and Public…
Added 21 mins ago
Senior Consultant Cyber Engineering – BISO
Deloitte US
Birmingham, AL · Boise, ID · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Davenport, IA · Des Moines, IA · Grand Rapids, MI · Hermitage, TN · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Louisville, KY · Mechanicsburg, PA · Memphis, TN · Midland, MI · Nashville, TN · New Orleans, LA · Omaha, NE · Pittsburgh, PA · Rochester, NY · Salt Lake City, UT · San Antonio, TX · St. Louis, MO · Tallahassee, FL · Tampa, FL · Tempe, AZ · Tulsa, OK · Williamsville, NY
The Security Operations Center (SOC) Tier 3 Analyst must be willing to work in a 24x7x365 Security Operations Center environment, as well as may be expected to work some holidays and allow…
Added 23 mins ago
Deal and Funds & Alternatives Paralegal Support Associate Analyst
Deloitte US
Costa Mesa, CA
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Deal and Funds & Alternatives Paralegal Support Associate…
Added 23 mins ago
Encore Digital Controllership Senior Controllership
Deloitte US
Atlanta, GA · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Detroit, MI · Houston, TX · Jersey City, NJ · Los Angeles, CA · Morristown, NJ · NY · Philadelphia, PA · San Diego, CA · San Francisco, CA
…finance executives to address accounting, data, process, and technology challenges. You will help clients implement digital finance solutions that improve efficiency, strengthen controls,…
Added 23 mins ago
Encore Financial Reporting Controllership Senior Consultant
Deloitte US
Atlanta, GA · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Detroit, MI · Houston, TX · Jersey City, NJ · Los Angeles, CA · Morristown, NJ · NY · Philadelphia, PA · San Diego, CA · San Francisco, CA
…record-to-report and controllership challenges through practical, technology-enabled solutions. Join a team that helps clients strengthen finance operations and deliver measurable…
Added 23 mins ago
Junior GIS Analyst - Delivery Analyst, AI and Analytics Solutions
Deloitte US
Gilbert, AZ · Lake Mary, FL · Mechanicsburg, PA
Our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients’ success. You’ll work alongside talented…
Added 23 mins ago
Project - Senior Consultant, Forensics and Investigations, CD/TOC Intelligence
Deloitte US
Rosslyn, VA
Serve as a network analyst, performing continuous research, analysis, multimedia production and dissemination to support client requirements.
Added 23 mins ago
Healthcare Analyst
Deloitte US
Atlanta, GA · Boise, ID · Chicago, IL · Colorado Springs, CO · Denver, CO · Detroit, MI · Indianapolis, IN · Jersey City, NJ · NY · Rosslyn, VA
Our Operations Transformation offering provides NextGen core operational solutions and operating models, business-led technology support, and process optimization services, maximizing value…
Added 25 mins ago
Epic Application Analyst - Interconnect-Senior Consultant
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Bellevue, WA · Birmingham, AL · Boston, MA · Charlotte, NC · Chicago, IL · Dallas, TX · Davenport, IA · Des Moines, IA · Fort Worth, TX · Hartford, CT · Houston, TX · Huntsville, AL · Jersey City, NJ · Kansas City, MO · McLean, VA · Mechanicsburg, PA · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · New Orleans, LA · Philadelphia, PA · Pittsburgh, PA · Princeton, NJ · Raleigh, NC · Richmond, VA · Rosslyn, VA · San Antonio, TX · Seattle, WA · St. Louis, MO · Stamford, CT · Tulsa, OK · Westlake, TX
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Application Analyst – Interconnect Sr Consultant, you will…
Added 25 mins ago
PMO Support, Functional and Operational Strategy and Transformation x Finance Operate Analyst
Deloitte US
Huntsville, AL
…clients navigate challenging environments, market uncertainty, technology development, and regulatory considerations to unlock value. Your work may span strategy, operations, process…
Added 25 mins ago
Momentum Functional Application Security Finance Managed Services Consultant
Deloitte US
Rosslyn, VA
…clients navigate challenging environments, market uncertainty, technology development, and regulatory considerations to unlock value. Your work may span strategy, operations, process…
Added 28 mins ago
Sales Performance Management, Functional Transformation Manager
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boise, ID · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Des Moines, IA · Detroit, MI · Grand Rapids, MI · Hartford, CT · Houston, TX · Indianapolis, IN · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Memphis, TN · Miami, FL · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Princeton, NJ · Raleigh, NC · Salt Lake City, UT · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL
Working with Sales and Operations leaders to deliver the best-in-class services for planning, designing, deploying, and supporting digital sales technology tools
Added 53 mins ago
AE
Campus Graduate Masters Summer Internship Program - 2027 Cybersecurity Analyst, Enterprise Technology Services- Sunrise, FL
American Express
Sunrise, FL
- $24.05 to $63 USD / hour
The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency, and drive…
Added 53 mins ago
AE
Campus Undergraduate Full-Time Associate - 2027 Cybersecurity Analyst, Enterprise Technology Services- Sunrise, FL
American Express
Sunrise, FL
- $78,000 to $124,750 USD / year
- Full-time
The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency, and drive…
Added 53 mins ago
AE
Campus Graduate Masters Full-Time Senior Associate - 2027 Cybersecurity Analyst, Enterprise Technology Services- Sunrise, FL
American Express
Sunrise, FL
- $89,250 to $150,250 USD / year
- Full-time
The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency, and drive…
Added 3 hours ago
Healthcare Business Analyst
HTC Global Services Inc
Columbia, MO
…involving Medicaid systems and member management. The Business Analyst will evaluate agency needs, analyze existing and future business processes, assess technical designs, and document…
Added 3 hours ago
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Epic Ambulatory/Phoenix Analyst
TEKsystems
Charlottesville, VA
- $75 to $85 USD / hour
We are seeking an experienced Epic Ambulatory / Phoenix Analyst to support a growing portfolio of clinical application initiatives and operational support efforts. This individual will play…
Added 4 hours ago
Senior Business Analyst (AI COE)
LLS Lineage Logistics Services, LLC
Remote, United States
The AI Senior Business Analyst is the domain partner who pairs directly with a Forward Deployed Engineer to automate the work of the business. You will embed in one or two functional areas…
Added 6 hours ago
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Systems Analyst
Schwan's Company
Hopkins, MN
- $75,000 to $125,000 USD / year
We’re looking for a business and systems savvy Systems Analyst to drive technology innovation in our Foodservice Order to Cash operations. Partner with our leaders to identify opportunities…

Cisco Systems, Inc.

Solutions Architect

San Jose, CA, United States

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

The application window is expected to close on: 11/17/2026The Service Supply Chain IT Analyst will partner with global Service Operations, Logistics, Depot Repair, and Engineering teams to compose, implement, and optimize scalable enterprise IT solutions. This role translates sophisticated aftermarket and service supply chain requirements into functional architectures, process flows, and system improvements that drive operational efficiency, visibility, and SLA attainment.

Key Responsibilities

Solution Design & System Configuration

Translate business requirements into comprehensive functional compose, solution architectures, and user journeys across the global Service Supply Chain footprint.
Compose and configure service supply chain applications, systems, and platforms supporting Order Management, Reverse Logistics (RMA), Depot Repair Execution, Spares Inventory, Logistics Orchestration, and Financial Settlements.
Be responsible for the definition of end-to-end service lifecycle flows - including return intake, warranty entitlement, asset recovery, repair routing, disposition, and forward replenishment.

Business Process Optimization

Analyze end-to-end service supply chain, reverse logistics, and repair operations to identify process bottlenecks, cycle-time gaps, and automation opportunities.
Recommend industry standard processes, workflow automations, and scalable system capabilities to improve operational efficiency and service level agreement (SLA) performance.

Implementation & Enhancements

Lead functional configurations, end-to-end test execution (System Integration Testing [SIT] and User Acceptance Testing [UAT]), cutover planning, and production releases.
Conduct cross-system impact analyses, define regression test suites, and support global rollouts.

Multi-Functional Collaboration

Partner closely with Service Operations, Depot Managers, Logistics Planners, Procurement, Finance, and IT engineering teams to deliver unified E2E capabilities.
Collaborate with enterprise architects, software engineering squads, and integration specialists to validate technical feasibility, API contracts, and architecture alignment.

Production Support & Operational Perfection

Triage sophisticated functional and operational issues, perform structured Root Cause Analysis (RCA), and drive permanent corrective actions.
Handle production incident queues and operational issues to ensure high platform availability and strict SLA compliance.

Documentation & Governance

Author clear user stories, functional requirement documents (FRDs/FDDs), acceptance criteria, system interaction diagrams, and test scenarios.
Develop and maintain system configuration guides, business process maps, and Standard Operating Procedures (SOPs).
Ensure strict compliance with enterprise IT controls, information security policies, audit standards, and formal change governance.

Data, Telemetry & Reporting

Guide data validation, master data governance, and data reconciliation activities across disparate supply chain platforms.
Partner with Data & Analytics teams to define data models, operational telemetry, and executive reporting dashboards for critical Service Supply Chain important metrics (e.g., RMA turnaround time, depot yield, inventory velocity, carrier on-time delivery, warranty recovery).

Qualifications

Minimum Qualifications

Education & Experience: Bachelor’s degree in Computer Science, Information Systems, Supply Chain Management, Industrial Engineering, or related field with 5+ years of relevant experience (or Master’s degree with 2+ years of experience).
Core Functional Expertise:
5+ years of experience as an IT Business Analyst, Functional Analyst, or Systems Analyst supporting Service Supply Chain, Reverse Logistics, Aftermarket Services, or Enterprise SCM platforms.
Strong functional understanding of core aftermarket workflows: Return Merchandise Authorization (RMA), warranty/contract entitlement, depot repair operations, parts replenishment, scrap/harvest disposition, and reverse logistics.
Technical & Integration Skills:
Demonstrable experience authoring functional integration specifications for REST/SOAP APIs, event-driven messaging architectures, and file-based interfaces.
Solid grasp of data mapping, payload schema definition, exception handling, and error-recovery frameworks across distributed enterprise systems.
Proficiency in data querying and analysis using SQL and relational data models.
Business & Analytical Skills:
Sophisticated business process modeling and mapping skills.
Translate intricate business challenges into sophisticated, scalable technology solutions.
Practical experience working in global supply chain environments with multi-node distribution networks, 3PL/4PL partners, and external repair vendors.
Validated hands on and knowledge of Agile/Scrum methodologies and the Software Development Lifecycle (SDLC).
Professional & Interpersonal Skills:
Strong verbal and written communication skills to articulate technical concepts clearly to non-technical business customers.
Detailed documentation subject area and analytical problem-solving approach.
Validated adaptability, accountability, and ability to deliver in fast-paced, multi-project environments.

Preferred Qualifications

Experience within high-tech, telecommunications, networking, or electronics hardware industries.
Exposure to integration middleware and event streaming platforms (e.g., Kafka, MuleSoft, AWS/GCP integration services, Tibco, EDI/B2B gateways).
Experience integrating with Warehouse Management Systems (WMS), Transportation Management Systems (TMS), or 3PL/Depot vendor systems.
Proficiency with enterprise project management and service desk tooling (Jira, Confluence, ServiceNow ESP).
Familiarity with AI-enabled efficiency tools, intelligent automation, or supply chain digital twin frameworks.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $138,100.00 to $196,500.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$138,100.00 - $226,000.00

Non-Metro New York state & Washington state:

$124,000.00 - $201,000.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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