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Added 7 mins ago
Software Development Engineer II - Regression Infrastructure, Trainium Manufacturing Infrastucture
Amazon
Austin, TX
Our Annapurna Labs team at Amazon is looking for a Software Development Engineer to own the regression infrastructure that every manufacturing software release depends on. Before new test…
Added 43 mins ago
Software Engineer
Cisco Systems, Inc.
Milpitas, CA
…identify root causes and determine next steps. Reproduce issues in lab environments and develop code fixes, diagnostic tools, or workarounds to resolve customer problems and prevent…
Added 48 mins ago
AC
Network Engineer - Tier 3
AppGate Cybersecurity, Inc.
Remote, United States
- $110,000 to $120,000 USD / year
We are looking for a remote network engineer to provide enterprise-level support for our Zero Trust Network Access (ZTNA) solution. Due to the level of integration our Zero Trust platform…
Added 48 mins ago
AC
Network Engineer - Tier 3
AppGate Cybersecurity, Inc.
Remote, United States
- $110,000 to $120,000 USD / year
We are looking for a remote network engineer to provide enterprise-level support for our Zero Trust Network Access (ZTNA) solution. Due to the level of integration our Zero Trust platform…
Added 48 mins ago
AC
Network Engineer - Tier 3
AppGate Cybersecurity, Inc.
Remote, United States
- $110,000 to $120,000 USD / year
We are looking for a remote network engineer to provide enterprise-level support for our Zero Trust Network Access (ZTNA) solution. Due to the level of integration our Zero Trust platform…
Added 48 mins ago
AM
Test Operations Lead
ApolloTech MSI
Picatinny Arsenal, NJ
- $110,000 to $140,000 USD / year
…equipment where they need to be. You will also help keep our lab organized, safe, and efficient so the team can work without losing time to missing parts or…
Added 1 hour ago
Senior Juniper SRX Firewall Engineer
Symmetrio
Remote, United States
Symmetrio is recruiting a Senior Firewall Engineer to join the network security team of one of our large government customers. The Senior Firewall Engineer will support a primarily Juniper…
Added 1 hour ago
TE
Project Controls Engineer, OT SCADA Projects (TEMP)
Terabase Energy
Remote, United States
- $120,000 to $130,000 USD / year
The Project Controls Engineer supports the design, configuration, commissioning, and documentation of plant control systems for utility-scale solar, storage, and hybrid renewable energy…
Added 1 hour ago
Sr. Solutions Architect/Sales Engineer-AI Infrastructure (GPU) -West Coast
Liqid
Remote, United States
The right person can whiteboard a GPU inference cluster with a customer’s principal engineer, run a disciplined PoC against agreed success criteria, and translate the technical outcome into…
Added 1 hour ago
Sr. Solutions Architect/Sales Engineer-AI Infrastructure (GPU) -West Coast
Liqid
Remote, United States
The right person can whiteboard a GPU inference cluster with a customer’s principal engineer, run a disciplined PoC against agreed success criteria, and translate the technical outcome into…
Added 3 hours ago
CR
GenAI Forward Deployed Engineer (client facing) - Financial Services
Continuum Resource Network
Remote, United States
- $150,000 to $200,000 USD / year
Support executive-level AI strategy conversations and facilitate discovery sprints and AI readiness workshops under senior leadership.
Added 3 hours ago
CR
GenAI Forward Deployed Engineer (client facing) - Financial Services
Continuum Resource Network
Remote, United States
- $150,000 to $200,000 USD / year
Support executive-level AI strategy conversations and facilitate discovery sprints and AI readiness workshops under senior leadership.
Added 3 hours ago
Automation & Control Systems Engineering Consultant 2 - Mission Critical
Sargent & Lundy
United States
Through mentoring, classroom-style technical sessions, and on-the-job training in our Automation Lab, you will increase your knowledge and skills in Automation/Control Systems Engineering
Added 3 hours ago
Lead Automation & Control Systems Engineer 2 - Mission Critical
Sargent & Lundy
Warrenville, IL
Through mentoring, classroom-style technical sessions, and on-the-job training in our Automation Lab, you will increase your knowledge and skills in Automation/Control Systems Engineering
Added 3 hours ago
Lead Automation & Control Systems Engineer 2 - Mission Critical
Sargent & Lundy
Atlanta, GA
Through mentoring, classroom-style technical sessions, and on-the-job training in our Automation Lab, you will increase your knowledge and skills in Automation/Control Systems Engineering
Added 3 hours ago
Lead Automation & Control Systems Engineer 2 - Mission Critical
Sargent & Lundy
Augusta, GA
Through mentoring, classroom-style technical sessions, and on-the-job training in our Automation Lab, you will increase your knowledge and skills in Automation/Control Systems Engineering
Added 3 hours ago
Lead Automation & Control Systems Engineer 1 - Mission Critical
Sargent & Lundy
Warrenville, IL
Through mentoring, classroom-style technical sessions, and on-the-job training in our Automation Lab, you will increase your knowledge and skills in Automation/Control Systems Engineering
Added 3 hours ago
Lead Automation & Control Systems Engineer 1 - Mission Critical
Sargent & Lundy
Atlanta, GA
Through mentoring, classroom-style technical sessions, and on-the-job training in our Automation Lab, you will increase your knowledge and skills in Automation/Control Systems Engineering
Added 3 hours ago
Lead Automation & Control Systems Engineer 1 - Mission Critical
Sargent & Lundy
Augusta, GA
Through mentoring, classroom-style technical sessions, and on-the-job training in our Automation Lab, you will increase your knowledge and skills in Automation/Control Systems Engineering
Added 3 hours ago
Lead Network Engineer 1 - Nuclear
Sargent & Lundy
Warrenville, IL
…to work remotely for two days. In addition, when needed to support project activities, you will need to come to the System Integration Lab in our Chicago Office at 77 W Wacker Drive instead…
Added 4 hours ago
A
Electrical Engineer
Actalent
Ogden, UT
- $35 to $47 USD / hour
…keep Air Force aircraft ready to fly. You'll be the on-site engineer supporting the automated test stations used to check aircraft electronics, and the work covers both hardware and…
Added 4 hours ago
GenAI Forward Deployed Engineer (client facing) - Financial Services
Continuum Resource Network
Atlanta, GA · New York, NY
Support executive-level AI strategy conversations and facilitate discovery sprints and AI readiness workshops under senior leadership.
Added 4 hours ago
Fire Control Technician - Test Engineer
SEACORP
Middletown, RI
Providing lab test support evaluating system capabilities meet or exceed stated requirements.
Added 4 hours ago
Combat Systems Test and Integration Engineer
SEACORP
Middletown, RI
Providing lab support to troubleshoot configuration and system issues, identifying temporary workarounds and long-term solutions.
Added 5 hours ago
R&D Packaging Engineer
Altor Solutions
Belcamp, MD
This position will support New Product Development (NPD) through testing, documentation, and analysis as well as managing Lab facility and equipment and select support personnel. The R&D…

Cisco Systems, Inc.

Software Engineer

Milpitas, CA, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

This role is hybrid based in San Jose/Milpitas office.

Meet the Team Join the Catalyst Center Customer Engineering team, which investigates complex software issues affecting customers and helps drive them to resolution. The team works across Cisco support, product engineering, and other partner groups to reproduce issues, identify root causes, and deliver fixes or workarounds. Its work helps restore customer operations while bringing product insights back to engineering. You’ll have opportunities to apply AI and automation to analyze logs, telemetry, and case data, speed up troubleshooting, and identify patterns that can improve the customer experience.

Your Impact Investigate complex customer escalations by analyzing software behavior, logs, traces, and code to identify root causes and determine next steps. Reproduce issues in lab environments and develop code fixes, diagnostic tools, or workarounds to resolve customer problems and prevent recurrence. Partner with development, test, and support teams to validate solutions and communicate clear progress through resolution. Use patterns from escalations to recommend product improvements that strengthen reliability and the customer experience.

Minimum Qualifications Bachelor’s degree in computer science software engineering, computer engineering, or a related field and 5+ years of professional software or a Masters and 2+ years

Experience reading, debugging, or modifying code in production software
Experience with Linux operating systems and operating Kubernetes or containerized microservices
Experience with networking or TCP/IP fundamentals

Preferred Qualifications

Hands-on experience debugging distributed data stores, including PostgreSQL and MongoDB.
Experience supporting or resolving complex customer escalations for enterprise software.
Experience reproducing software issues in lab or test environments.
Experience applying AI, machine learning, or generative AI tools to analyze logs, telemetry, traces, or case data, automate troubleshooting, or improve engineering workflows.
Experience developing diagnostic tools or automation, and communicating technical findings across engineering, support, and product teams.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $167,700.00 to $245,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$167,700.00 - $282,000.00

Non-Metro New York state & Washington state:

$149,100.00 - $250,900.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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