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Added 11 mins ago
Software Engineer
Cisco Systems, Inc.
Milpitas, CA
…back to engineering. You’ll have opportunities to apply AI and automation to analyze logs, telemetry, and case data, speed up troubleshooting, and identify patterns that can improve the…
Added 15 mins ago
G
Electrical Engineer
GPAC
Red Oak, TX
- $130,000 to $180,000 USD / year
We are seeking an experienced Senior Electrical Engineer with strong HVAC and building systems experience to lead the electrical design and engineering of complex commercial, industrial,…
Added 16 mins ago
Controls Engineer
Kubota
Gainesville, GA
At Kubota, we’re transforming manufacturing through advanced automation, smart systems, and continuous innovation. As a Controls Engineer, you’ll play a key role in driving the next…
Added 16 mins ago
Senior Controls Engineer
Kubota
Gainesville, GA
At Kubota, we’re transforming manufacturing through advanced automation, smart systems, and continuous innovation. As a Senior Controls Engineer, you’ll lead the development and…
Added 16 mins ago
G
Electrical Engineer
GPAC
Dallas, TX
- $130,000 to $180,000 USD / year
We are seeking an experienced Senior Electrical Engineer with strong HVAC and building systems experience to lead the electrical design and engineering of complex commercial, industrial,…
Added 33 mins ago
Senior Software Engineer, Network Platform Security
Cisco Systems, Inc.
Milpitas, CA
Join the Infrastructure Engineering team as a Software Engineer and help redefine how networking problems are solved. You will develop innovative software for next-generation networking…
Added 35 mins ago
Principal Engineer Software Security Hybrid
Cisco Systems, Inc.
RTP, NC · San Jose, CA · Austin, TX · Chicago, IL
12+ years of experience in software security, with deep, hands-on experience architecting and securing AI/ML-integrated systems - including Python, CI/CD automation, evaluation harnesses,…
Added 36 mins ago
Firewall Administrator
Systems Engineering Solutions Corporation
Remote, United States
Certifications: Palo Alto Networks Certified Network Security Engineer (PCNSE) Cisco Certified Network Professional – Security (CCNP Security) Fortinet NSE 4–7 CompTIA Security+ / CySA+ /…
Added 36 mins ago
AI Customer Growth Manager
Bask Health
Remote, United States
Experiment with AI tools and automation to improve the speed, efficiency, and effectiveness of expansion initiatives.
Added 36 mins ago
Senior Software Development Engineer in Test (SDET) - Remote
Scalepex
Remote, United States
Scalepex is actively seeking an experienced Senior Software Development Engineer in Test (SDET) for an exciting remote opportunity in the digital healthcare technology space.
Added 37 mins ago
DevOps Engineer
CallMiner
Remote, United States
We are seeking a highly skilled and motivated DevOps Engineer to join our technology team. The ideal candidate will bring proven experience with both AWS and Azure, containerization,…
Added 37 mins ago
DevOps Engineer
CallMiner
Remote, United States
We are seeking a highly skilled and motivated DevOps Engineer to join our technology team. The ideal candidate will bring proven experience with both AWS and Azure, containerization,…
Added 37 mins ago
Staff Engineer, Application Security (Remote, US)
Everyday Electric
Remote, United States
…strategy across applications, cloud infrastructure, and AI systems. Identify our highest-impact risks and lead cross-functional initiatives to address…
Added 37 mins ago
Cloud Systems Engineer - Site Reliability
TherapyNotes.com
Remote, United States
We are seeking a Site Reliability Engineer to improve the reliability and operability of the production services and shared platforms supporting our growing 24×7 SaaS environment. In this…
Added 37 mins ago
Senior Storage Engineer
Runware
Remote, United States
Fluent in a systems language (Go, Rust or C/C++) and Python, and comfortable writing the tooling, benchmarks and automation yourself rather than waiting for someone else to.
Added 37 mins ago
Senior QA Engineer
Skylight
Remote, United States
We’re seeking a Senior QA Engineer to lead quality efforts across in-app purchasing and subscription lifecycles, while also contributing to the quality of our broader mobile app experience.…
Added 37 mins ago
Vice President of Technology
WorldVia
Remote, United States
…network infrastructure, information security, and AI workflow automation. Reporting to the CEO, this role turns WorldVia's technology direction and product roadmap into working systems, and…
Added 37 mins ago
Site Reliability Engineer
neurohire.ai
Remote, United States
If you are passionate about cloud infrastructure, automation, system performance, and building highly reliable technology systems, we encourage you to apply and grow your engineering career…
Added 37 mins ago
Software AI Engineer
neurohire.ai
Remote, United States
Experience building AI-powered applications, chatbots, recommendation systems, or automation solutions.
Added 37 mins ago
PC
Sales Engineer, Robotics and Automation
Phillips Corporation
Remote, United States
- $70,000 to $90,000 USD / year
You will take total ownership of your territory to dominate the competition, winning the most lucrative automation, machine-tending, and robotic welding opportunities at industry-leading…
Added 37 mins ago
PC
Sales Engineer, Robotics and Automation
Phillips Corporation
Remote, United States
- $70,000 to $90,000 USD / year
You will take total ownership of your territory to dominate the competition, winning the most lucrative automation, machine-tending, and robotic welding opportunities at industry-leading…
Added 37 mins ago
PC
Sales Engineer, Robotics and Automation
Phillips Corporation
Remote, United States
- $70,000 to $90,000 USD / year
You will take total ownership of your territory to dominate the competition, winning the most lucrative automation, machine-tending, and robotic welding opportunities at industry-leading…
Added 37 mins ago
PC
Sales Engineer, Robotics and Automation
Phillips Corporation
Remote, United States
- $70,000 to $90,000 USD / year
You will take total ownership of your territory to dominate the competition, winning the most lucrative automation, machine-tending, and robotic welding opportunities at industry-leading…
Added 37 mins ago
PC
Sales Engineer, Robotics and Automation
Phillips Corporation
Remote, United States
- $70,000 to $90,000 USD / year
You will take total ownership of your territory to dominate the competition, winning the most lucrative automation, machine-tending, and robotic welding opportunities at industry-leading…
Added 37 mins ago
V
Senior QA/SDET
Vouched
Remote, United States
- $180,000 to $210,000 USD / year
…integrations, and no-code solution to onboard customers to their…

Cisco Systems, Inc.

Software Engineer

Milpitas, CA, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

This role is hybrid based in San Jose/Milpitas office.

Meet the Team Join the Catalyst Center Customer Engineering team, which investigates complex software issues affecting customers and helps drive them to resolution. The team works across Cisco support, product engineering, and other partner groups to reproduce issues, identify root causes, and deliver fixes or workarounds. Its work helps restore customer operations while bringing product insights back to engineering. You’ll have opportunities to apply AI and automation to analyze logs, telemetry, and case data, speed up troubleshooting, and identify patterns that can improve the customer experience.

Your Impact Investigate complex customer escalations by analyzing software behavior, logs, traces, and code to identify root causes and determine next steps. Reproduce issues in lab environments and develop code fixes, diagnostic tools, or workarounds to resolve customer problems and prevent recurrence. Partner with development, test, and support teams to validate solutions and communicate clear progress through resolution. Use patterns from escalations to recommend product improvements that strengthen reliability and the customer experience.

Minimum Qualifications Bachelor’s degree in computer science software engineering, computer engineering, or a related field and 5+ years of professional software or a Masters and 2+ years

Experience reading, debugging, or modifying code in production software
Experience with Linux operating systems and operating Kubernetes or containerized microservices
Experience with networking or TCP/IP fundamentals

Preferred Qualifications

Hands-on experience debugging distributed data stores, including PostgreSQL and MongoDB.
Experience supporting or resolving complex customer escalations for enterprise software.
Experience reproducing software issues in lab or test environments.
Experience applying AI, machine learning, or generative AI tools to analyze logs, telemetry, traces, or case data, automate troubleshooting, or improve engineering workflows.
Experience developing diagnostic tools or automation, and communicating technical findings across engineering, support, and product teams.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $167,700.00 to $245,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$167,700.00 - $282,000.00

Non-Metro New York state & Washington state:

$149,100.00 - $250,900.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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