Jobs in the United States

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Added 1 min ago
Controls/Systems Engineer, (Linux / EPICS / DCS/SCADA Focus) III (E3)
Applied Materials
Benicia, CA
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge…
Added 1 min ago
Sr. Product Manager, Enterprise AI Solutions
NBC Universal
Universal City, CA
…businesses. You'll work side-by-side with Enterprise Business Solutions Product and Program teams to identify high-value problems, rapidly prototype and deploy production agentic solutions…
Added 3 mins ago
Fabrication Backend Process Engineer, Quantum AI
Google
Goleta, CA
Experience with developing novel bump materials, scaling up die sizes, flip-chip bonding or designing structural bonding solutions.
Added 4 mins ago
Staff Engineer, Advanced Automation & Systems Integration
ThermoFisher Scientific
Pleasanton, CA
…goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or…
Added 4 mins ago
DreamWorks Technology - Principal Engineer, AI
NBC Universal
Glendale, CA
Integrate solutions with popular industry DCC tools.
Added 5 mins ago
AI Prompt Engineer
CACI International
Long Beach, CA
CACI is seeking a forward-thinking AI Prompt Engineer to join a team delivering innovative AI solutions in support of U.S. Customs and Border Protection (CBP). This is a unique opportunity…
Added 5 mins ago
Manager, Network Deployment & Support
Meta
Menlo Park, CA
Establish and implement global best practices and contribute to the design of new scalable network solutions
Added 5 mins ago
Research Scientist Intern, FAIR - Video Generation Self-Improvement (PhD)
Meta
Menlo Park, CA
Brainstorm with research mentors, review literature and existing solutions of a challenging real-world research problem.
Added 5 mins ago
Mid-Level Data Scientist
Full Visibility LLC
Huntsville, AL
Full Visibility LLC is a federally certified Small Business that delivers innovative technical solutions to address the nation’s most critical and sensitive missions. Founded in 2006, our…
Added 5 mins ago
S
Senior Product Management Specialist
SAP
Palo Alto, CA
- $143,792 to $244,464 USD / year
…development for AI/ML platform capabilities, APIs, and LLM-powered solutions. Conduct customer research and competitive analysis to support product opportunity identification. Help…
Added 5 mins ago
Senior AI/ML Research Engineer, Cloud AI Research and AI Rapid Response
Google
Mountain View, CA
5 years of experience in software development, including coding experience in Python, C++, Java, JavaScript, or R.
Added 5 mins ago
Field Solutions Architect IV, AI Infrastructure, Google Cloud
Google
Sunnyvale, CA
Share Field Solutions Architect IV, AI Infrastructure, Google Cloud
Added 5 mins ago
Software Engineer, Agentic Infrastructure for Data Engineering
Google
Sunnyvale, CA
2 years of experience with software development in one or more programming languages (e.g., Java, Python, C++).
Added 5 mins ago
Technical Program Manager Intern, Reality Labs - 2027
Meta
Sunnyvale, CA
Use Meta's internal AI tools and certified data sources to build solutions that are repeatable across products rather than one-off analyses.
Added 5 mins ago
Staff Machine Learning Engineer
BD (Becton, Dickinson and Company)
Irvine, CA
…per year - to look at the impossible and find transformative solutions that turn dreams into…
Added 6 mins ago
Senior (DevOps) Machine Learning Engineer - Federal
ServiceNow, Inc.
Santa Clara, CA
You will play a major part in building AI and Machine Learning (ML) solutions that transform the user experience and workflow efficiency of enterprise services. Traditional analytical tools…
Added 6 mins ago
Product Manager, Data Scientist
Applied Materials
Santa Clara, CA
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world.…
Added 6 mins ago
Principal AI Solutions Engineer
Bausch + Lomb
Sacramento, CA
The Principal AI Solutions Engineer is a hands-on individual contributor responsible for designing, building, and deploying production-ready AI solutions, with a strong focus on AI agents…
Added 6 mins ago
Capital One Shopping Tech, Full - stack Engineer 5 (Remote - Eligible)
Capital One
Sacramento, CA
…distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the…
Added 6 mins ago
Business Intelligence Lead, Conversational Channels
Humana
Sacramento, CA
Develop and maintain executive dashboards, scorecards, and operational reporting solutions using Power BI, and other visualization platforms.
Added 6 mins ago
Senior Software Engineer
Trellix
San Jose, CA · Sacramento, CA
Must have: strong skills in Go, Python, Java, or C/C++; hands-on AWS and/or GCP; Linux internals; Docker; CI/CD.
Added 6 mins ago
Senior Analytics Solutions Engineer
CenterWell
Sacramento, CA
…complex data and recurring business needs into reliable analytics solutions that help people understand what is happening, why it is happening, and where action is…
Added 6 mins ago
Senior Director of Data Science – Data Analytics
D.R. Horton America's Builder
Arlington, TX
As the nation's largest homebuilder by volume, D.R. Horton is transforming how it uses data, AI, and digital solutions for the next generation of homebuilding, and we pair the reach of a…
Added 6 mins ago
Senior Data Scientist
D.R. Horton America's Builder
Arlington, TX
As the nation's largest homebuilder by volume, D.R. Horton is transforming how it uses data, AI, and digital solutions for the next generation of homebuilding, and we pair the reach of a…
Added 6 mins ago
Software Engineer (Technical Leadership) - Central Security
Meta
Menlo Park, CA · Sacramento, CA
Experience utilizing data and analysis to explain technical problems and provide detailed feedback and solutions

Cisco Systems, Inc.

CX Machine Learning Engineer

San Jose, CA, United States

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Job details

Apply by: Nov 27, 2026
Experience: Bachelor’s degree with 7+ years related experience, or Masters degree with 4+ years related experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

The application window is expected to close on: 11/26/2026This is a hybrid role, requiring 3 days per week in office in San Jose, CA

Meet the Team Cisco’s Customer Experience (CX) Engineering organization is a global team of engineers, architects, product leaders, and AI/ML experts building next-generation AI-powered experiences and capabilities through Cisco IQ, our industry-leading platform-centric approach. Our work plays a critical role in transforming how Cisco delivers customer and partner experiences by applying Generative AI, AI/ML, intelligent agents, automation, and data-driven insights at enterprise scale. We are a highly collaborative, customer-focused team that combines the agility and innovation mindset of an incubation organization with the scale, engineering rigor, and reach of Cisco. Team members work across disciplines to solve complex technical challenges and turn emerging AI technologies into secure, scalable, production-ready solutions. This is an exciting opportunity to help shape the future of AI-powered Customer Experience at Cisco and build capabilities that can create meaningful impact for customers, partners, and internal teams worldwide.

Your Impact In this role, you will architect, build, and scale enterprise-grade AI/ML and Generative AI solutions - including predictive models, RAG architectures, and autonomous agentic workflows - that power Cisco IQ and our next-generation Customer Experience platform. Operating across the full machine learning lifecycle, you will own robust data pipelines, low-latency model serving, and LLMOps infrastructure while establishing rigorous automated evaluation and observability frameworks to ensure high-accuracy, reliable performance at scale. You will partner with product managers, data scientists, and software engineering teams to translate complex business needs into secure, production-ready capabilities, driving technical excellence, responsible AI governance, and measurable customer outcomes.

Minimum Qualifications

Bachelor’s degree with 7+ years related experience, or Masters degree with 4+ years related experience.
Programming experience using Python and/or Java, including designing, developing, testing, and deploying production-grade software applications, APIs, and/or distributed services.
AI/ML experience developing, training, evaluating, and deploying machine learning models using frameworks such as PyTorch, TensorFlow, scikit-learn, XGBoost, or equivalent technologies.
Generative AI/LLM development experience, including building applications using LLMs, RAG, embeddings/vector databases, prompt engineering, AI agents, and/or LLM evaluation and observability tools such as LangChain/LangGraph, LangSmith, OpenAI or Anthropic/Claude APIs, or equivalent technologies.
Experience building data pipelines and data-intensive applications using technologies such as SQL, Spark, Kafka, ETL/ELT frameworks, cloud data platforms, or equivalent data engineering technologies.

Preferred Qualifications

Hands-on experience designing and building Generative AI and agentic AI applications, including RAG, multi-agent workflows, tool/function calling, prompt engineering, embeddings, vector databases, and context management using frameworks such as LangChain, LangGraph, or equivalent technologies.
Experience with LLMOps/MLOps and AI evaluation/observability, including tools such as LangSmith, MLflow, model monitoring, automated evaluation frameworks, and techniques for measuring model quality, accuracy, latency, reliability, and cost.
Experience building and deploying cloud-native AI/ML applications and data platforms using AWS, or Google Cloud, along with technologies such as Docker, Kubernetes, REST APIs, microservices, CI/CD, and modern data processing frameworks.
Proficiency with modern AI-assisted software engineering tools such as GitHub Copilot, Claude/Claude Code, Cursor, or similar tools to accelerate development, testing, debugging, code reviews, and engineering productivity.
Demonstrated ability to independently own complex technical problems, collaborate across engineering, product, architecture, and data science teams, communicate technical concepts effectively, and mentor other engineers while delivering high-quality production solutions.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $203,000.00 to $258,600.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$203,000.00 - $297,400.00

Non-Metro New York state & Washington state:

$181,000.00 - $264,600.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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