Jobs in the United States

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Added 1 min ago
Senior Technical Program Manager
Penguin Ai
Remote, United States
…they happen because someone with real technical depth and real operating rigor makes them…
Added 4 mins ago
Laboratory Coordinator I
Texas A&M Engineering
College Station, TX
…experiments, and ensuring compliance with safety standards and operating procedures. The Laboratory Technician contributes to the successful delivery of educational and research programs by…
Added 5 mins ago
CC
IT Systems Engineer
Cowlitz County
Kelso, WA
- $7,701 to $9,059 USD / month
The Systems Engineer is a key role at Cowlitz County, responsible for managing and improving the IT infrastructure at Cowlitz County. This includes overseeing servers, storage, backups,…
Added 8 mins ago
Senior IT Support Engineer
International Merchandising Company, LLC
United States
WME is seeking an experienced, on-site Senior IT Support Engineer based in the Nashville office. This role is highly user-facing and operationally hands-on, providing Tier 1 and Tier 2…
Added 8 mins ago
Sr Principal DevOps Engineer (AIOps)
Palo Alto Networks, Inc.
CA
Palo Alto Networks runs a large hybrid infrastructure and is one of the largest GCP customers. As a Sr Principal DevOps Engineer, you will be part of a team supporting the services running…
Added 8 mins ago
Senior Backend Engineer
Fresno Summit Advisors
Remote, United States
We're looking for a Senior Backend Engineer (Java/Spring) to help design, build, and evolve our ecommerce platform. You'll work closely with Product and other engineers to solve complex…
Added 10 mins ago
TT
Member of Technical Staff, AI Agents
True Talent Solutions Partners
New York, NY
- $150,000 to $300,000 USD / year
- Develop the infrastructure, interfaces, and operating practices needed for people and agents to work together.
Added 10 mins ago
TT
Backend Infrastructure Engineer, Anti-Bot
True Talent Solutions Partners
San Francisco, CA
- $235,000 to $260,000 USD / year
- Experience operating proxy rotation, IP and session management, egress isolation, and proxy economics for third-party web extraction.
Added 10 mins ago
TT
Lead Platform Engineer
True Talent Solutions Partners
San Francisco, CA
- $220,000 to $300,000 USD / year
- At least 5 years of platform or infrastructure engineering experience, with a track record building and operating production backend infrastructure, data platforms, or distributed systems.
Added 10 mins ago
TT
Principal Software Engineer, Perception
True Talent Solutions Partners
Alameda, CA
- $300,000 to $380,000 USD / year
- At least 8 years of experience in perception or robotics engineering, operating at Staff level or above.
Added 10 mins ago
T
Linux Engineer
TEKsystems
Glendale, KY
- $55 to $65 USD / hour
Strong troubleshooting skills across Linux operating systems, networking, storage, and compute infrastructure.
Added 11 mins ago
Site Engineer - Fort Campbell, KY
Jacobs
Fort Campbell, KY
The Site Engineer career path is your chance to provide site engineering support to our client, the US Army. The Site Engineer will provide engineering support for the Fort Campbell Water -…
Added 11 mins ago
Design Engineer
Safran
Walton, KY
Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a…
Added 11 mins ago
Test Engineering Technician I - 402 Shift (CVG200)
Jabil
Florence, KY
Supports the Test Engineer in the development and commission of test solutions executing the test qualification of the fixture and program as per the specific system qualification process.
Added 11 mins ago
Team Lead
ASM Research, An Accenture Federal Services Company
Frankfort, KY
The Cloud Engineer - Windows designs, implements, and supports cloud-hosted Windows server environments that underpin mission-critical applications in secure federal cloud or hybrid…
Added 11 mins ago
PKI Engineer, Mid
ASM Research, An Accenture Federal Services Company
Frankfort, KY
The PKI Engineer, Mid designs, implements, and maintains enterprise public key infrastructure services that underpin secure authentication, encryption, and digital signatures for…
Added 11 mins ago
Cybersecurity Incident Response Engineer, Jr
ASM Research, An Accenture Federal Services Company
Frankfort, KY
The Cybersecurity Incident Response Engineer, Jr. monitors enterprise security tools and logs to detect, analyze, and triage potential cybersecurity threats targeting mission‑critical…
Added 11 mins ago
Operations Security Advisor/Cybersecurity Incident Response Engineer, Sr
ASM Research, An Accenture Federal Services Company
Frankfort, KY
…risks. Designs, tests and implements state-of-the-art secure operating systems, networks, and database products. Conducts risk assessment and provides recommendations for application…
Added 11 mins ago
Middleware Engineer
ASM Research, An Accenture Federal Services Company
Frankfort, KY
The Middleware Engineer, Junior assists in provisioning, configuring, and administering middleware platforms that connect applications and databases in complex enterprise environments. This…
Added 11 mins ago
Unified Communications Engineer
ASM Research, An Accenture Federal Services Company
Frankfort, KY
The Unified Communications Engineer serves as the senior technical expert for the design, implementation, and sustainment of enterprise voice, video, and collaboration services that support…
Added 11 mins ago
Lead Software Engineer - NBA
Humana
Frankfort, KY
The Lead Full Stack Engineer owns the NBA platform's orchestration and state machine - the system that carries a decision from the moment it is made to the moment it is activated,…
Added 11 mins ago
Senior Network Engineer WAN and Cloud Connectivity GCS Associate Director
EY
Frankfort, KY
The Senior Network Engineer - WAN & Cloud Connectivity within Global Connectivity Solutions (GCS) is responsible for the engineering, implementation, optimisation, automation, and lifecycle…
Added 11 mins ago
Software Engineer
Humana
Frankfort, KY
The Software Engineer 2 standardizes the quality assurance procedure for software. Oversees testing and debugging and develops fixes. Researches complaints and makes necessary adjustments…
Added 11 mins ago
Site Reliability Engineer (5757)
SMX
Frankfort, KY
Join SMX as a Mid-Level Site Reliability Engineer architecting, automating, and operating high-performance cloud infrastructure for modern AI/ML platforms. In this role, you will bridge…
Added 11 mins ago
Senior Software Engineer - Application Development
Zayo
Frankfort, KY
We’re looking for a talented Senior Software Engineer, Application Development to join our growing team. In this role, you’ll help design, build, deploy, and support software services that…

Cisco Systems, Inc.

CX Machine Learning Engineer

San Jose, CA, United States

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Job details

Apply by: Nov 27, 2026
Experience: Bachelor’s degree with 7+ years related experience, or Masters degree with 4+ years related experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

The application window is expected to close on: 11/26/2026This is a hybrid role, requiring 3 days per week in office in San Jose, CA

Meet the Team Cisco’s Customer Experience (CX) Engineering organization is a global team of engineers, architects, product leaders, and AI/ML experts building next-generation AI-powered experiences and capabilities through Cisco IQ, our industry-leading platform-centric approach. Our work plays a critical role in transforming how Cisco delivers customer and partner experiences by applying Generative AI, AI/ML, intelligent agents, automation, and data-driven insights at enterprise scale. We are a highly collaborative, customer-focused team that combines the agility and innovation mindset of an incubation organization with the scale, engineering rigor, and reach of Cisco. Team members work across disciplines to solve complex technical challenges and turn emerging AI technologies into secure, scalable, production-ready solutions. This is an exciting opportunity to help shape the future of AI-powered Customer Experience at Cisco and build capabilities that can create meaningful impact for customers, partners, and internal teams worldwide.

Your Impact In this role, you will architect, build, and scale enterprise-grade AI/ML and Generative AI solutions - including predictive models, RAG architectures, and autonomous agentic workflows - that power Cisco IQ and our next-generation Customer Experience platform. Operating across the full machine learning lifecycle, you will own robust data pipelines, low-latency model serving, and LLMOps infrastructure while establishing rigorous automated evaluation and observability frameworks to ensure high-accuracy, reliable performance at scale. You will partner with product managers, data scientists, and software engineering teams to translate complex business needs into secure, production-ready capabilities, driving technical excellence, responsible AI governance, and measurable customer outcomes.

Minimum Qualifications

Bachelor’s degree with 7+ years related experience, or Masters degree with 4+ years related experience.
Programming experience using Python and/or Java, including designing, developing, testing, and deploying production-grade software applications, APIs, and/or distributed services.
AI/ML experience developing, training, evaluating, and deploying machine learning models using frameworks such as PyTorch, TensorFlow, scikit-learn, XGBoost, or equivalent technologies.
Generative AI/LLM development experience, including building applications using LLMs, RAG, embeddings/vector databases, prompt engineering, AI agents, and/or LLM evaluation and observability tools such as LangChain/LangGraph, LangSmith, OpenAI or Anthropic/Claude APIs, or equivalent technologies.
Experience building data pipelines and data-intensive applications using technologies such as SQL, Spark, Kafka, ETL/ELT frameworks, cloud data platforms, or equivalent data engineering technologies.

Preferred Qualifications

Hands-on experience designing and building Generative AI and agentic AI applications, including RAG, multi-agent workflows, tool/function calling, prompt engineering, embeddings, vector databases, and context management using frameworks such as LangChain, LangGraph, or equivalent technologies.
Experience with LLMOps/MLOps and AI evaluation/observability, including tools such as LangSmith, MLflow, model monitoring, automated evaluation frameworks, and techniques for measuring model quality, accuracy, latency, reliability, and cost.
Experience building and deploying cloud-native AI/ML applications and data platforms using AWS, or Google Cloud, along with technologies such as Docker, Kubernetes, REST APIs, microservices, CI/CD, and modern data processing frameworks.
Proficiency with modern AI-assisted software engineering tools such as GitHub Copilot, Claude/Claude Code, Cursor, or similar tools to accelerate development, testing, debugging, code reviews, and engineering productivity.
Demonstrated ability to independently own complex technical problems, collaborate across engineering, product, architecture, and data science teams, communicate technical concepts effectively, and mentor other engineers while delivering high-quality production solutions.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $203,000.00 to $258,600.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$203,000.00 - $297,400.00

Non-Metro New York state & Washington state:

$181,000.00 - $264,600.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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