Jobs in the United States

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Added 1 min ago
CC
Analyst I/II - Employment Team 2
California Civil Rights Department
United States
- $6,031 to $7,547 USD / month
…Deputy Directors, the incumbent performs a variety of tasks. The Analyst II (A II) provides professional, quality service and accurrate information to the public by acceptng, gathering, and…
Added 1 min ago
TH
Healthcare Analyst - Pharmacy- Remote Opportunity
Trinity Health Corporation
Livonia, MI
- $20.13 to $30.16 USD / hour
Participates in the development and ongoing maintenance of policies and procedures for 340B program. Monitors 340B program updates, alerts via HRSA and Appexus websites along with available…
Added 2 mins ago
SS
Alpha TLM Product Analyst, Assistant Vice President
State Street
Quincy, MA
- $80,000 to $140,000 USD / year
State Street’s Alpha Services Solutioning and Product Team is looking for an Alpha TLM Product Analyst-Transaction Lifecycle Management, Assistant Vice President. This qualified individual…
Added 2 mins ago
MI
Assoc Analyst Business Operations
Medline Industries, LP
Northfield, IL
- $54,000 to $81,000 USD / year
…paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click…
Added 3 mins ago
Lead Board-Certified Behavior Analyst (BCBA) - In Clinic
Helping Hands Family
Wyomissing, PA
Fellowship program where our fellows consistently pass their BCBA exam the first time. 100% of our fellows have passed in the last 9 months
Added 3 mins ago
Board-Certified Behavior Analyst (BCBA) - In Clinic
Helping Hands Family
Wyomissing, PA
Fellowship program where our fellows consistently pass their BCBA exam the first time. 100% of our fellows have passed in the last 9 months
Added 3 mins ago
Bilingual Behavior Technician (RBT) - Sugarloaf, PA
Helping Hands Family
Sugarloaf, PA
» Implement therapy sessions designed by a Board Certified Behavior Analyst (BCBA).
Added 3 mins ago
Behavior Technician (RBT) - Sugarloaf, PA
Helping Hands Family
Sugarloaf, PA
» Implement therapy sessions designed by a Board Certified Behavior Analyst (BCBA).
Added 3 mins ago
Behavior Technician (RBT) - Springfield, PA
Helping Hands Family
Springfield, PA
» Implement therapy sessions designed by a Board Certified Behavior Analyst (BCBA).
Added 3 mins ago
Behavior Technician (RBT) - Chestnut Hill, PA
Helping Hands Family
Wyndmoor, PA
» Implement therapy sessions designed by a Board Certified Behavior Analyst (BCBA).
Added 3 mins ago
BCBA - Board Certified Behavior Analyst - York
Helping Hands Family
West Manchester Township, PA
Fellowship program where our fellows consistently pass their BCBA exam the first time. 100% of our fellows have passed in the last 9 months
Added 3 mins ago
BCBA - Board Certified Behavior Analyst - Mechanicsburg (Rossmoyne)
Helping Hands Family
Mechanicsburg, PA
Fellowship program where our fellows consistently pass their BCBA exam the first time. 100% of our fellows have passed in the last 9 months
Added 3 mins ago
BCBA - Board Certified Behavior Analyst - Drexel Hill, PA
Helping Hands Family
Drexel Hill, PA
Fellowship program where our fellows consistently pass their BCBA exam the first time. 100% of our fellows have passed in the last 9 months
Added 3 mins ago
E
Survey Research and Reporting Analyst
Eurofins
Plymouth, MN
- $50,000 to $60,000 USD / year
Our sensory science program resides in our USA headquarters in Minneapolis, MN.
Added 3 mins ago
Inventory Control Analyst
NATIONAL WIRE GROUP
Conroe, TX
Run the cycle count program and lead full physical inventories through reconciliation.
Added 4 mins ago
Shipping & Receiving Clerk
CEVA Supply Chain
New Lenox, IL
Must possess visual acuity to perform essential job functions
Added 4 mins ago
SOC Manager
Securitas Security Services
Billerica, MA
The SOC Manager / Technical Analyst is a high-level, client-facing leadership position responsible for overseeing Security Operations Center (SOC) and Command Center operations while…
Added 5 mins ago
LS
Center-Based Registered Behavior Technician (RBT)
Life Skills Autism Academy
Portsmouth, VA
- $18 to $25 USD / hour
Perks: Employee Assistance Program (EAP) mental health support and retail discounts through our Benefit Hub.
Added 6 mins ago
Junior GIS Developer (Transportation Program Planner II)
MassCareers
MA
The selected applicant will serve as a Junior GIS Developer / GIS Analyst (TPP II) within the Geospatial Technology Group of MassDOT Planning’s GIS Section. The position combines GIS…
Added 6 mins ago
DH
Business Development, Consulting- Life Sciences
Definitive Healthcare, US
Framingham, MA
- $152,600 to $229,600 USD / year
Added 6 mins ago
DH
Business Development, Consulting- Diversified & Provider
Definitive Healthcare, US
Remote, United States
- $152,600 to $229,600 USD / year
Added 6 mins ago
CA
Registered Behavior Technician (RBT)
Centria Autism
Malden, MA
- $20 to $29 USD / hour
Perks: Employee Assistance Program (EAP) mental health support and retail discounts through our Benefit Hub.
Added 6 mins ago
CA
Registered Behavior Technician (RBT)
Centria Autism
Everett, MA
- $20 to $29 USD / hour
Perks: Employee Assistance Program (EAP) mental health support and retail discounts through our Benefit Hub.
Added 6 mins ago
CA
Registered Behavior Technician (RBT)
Centria Autism
Cambridge, MA
- $20 to $29 USD / hour
Perks: Employee Assistance Program (EAP) mental health support and retail discounts through our Benefit Hub.
Added 6 mins ago
CA
Registered Behavior Technician (RBT)
Centria Autism
Lincoln, MA
- $20 to $29 USD / hour
Perks: Employee Assistance Program (EAP) mental health support and retail discounts through our Benefit Hub.

Cisco Systems, Inc.

Business Analyst

Durham, NC, United States
San Jose, CA, United States
Dallas, TX, United States

Apply on cisco.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Apply by: Dec 13, 2026
Experience: Bachelors + 5 years of related experience, or Masters +2 years of related experience
Posting language: English
Posted: Nov 13, 2026

Original job description

The application window is expected to close on: 12/12/2026Who You'll Work With As a Business Analyst within Customer Success Strategy, Planning & Operations, you will be part of a dynamic, highly collaborative, and forward-thinking team dedicated to transforming complex operational data into actionable business intelligence.

In this role, you will act as a trusted business partner, collaborating closely with:

· Customer Success & Operations Leadership: Partnering with Directors and People Managers to deliver cadence reporting, capacity modeling, KPI scorecards, and data-driven recommendations. · Finance & Strategy Teams: Aligning on headcount planning, budget variance, COGs & OpEx tracking, and investment cases. · Cross-Functional CX Teams: Teaming up with Program Managers, Delivery Leaders, and enablement teams to evaluate program efficacy, identify operational bottlenecks, and streamline business processes. · Dashboard Developers: Partnering with technical teams and BI developers to enhance and automate dashboards, and establish robust single-source-of-truth data governance.

What You’ll Do:

To be successful in this role you should become comfortable with big data, database structures, analytics tools, project / program management, and presenting ideas and theories from the analysis of data. There will be an expectation of business knowledge related to professional and technical support services and their role in the marketplace, and the ability to connect market and industry knowledge to the job function.

Provide data intelligence through generation of complex reports and analyses from multiple cross-functional sources to substantiate business decisions and recommendations. Identify trends & patterns in datasets, locate points of influence, and communicate synthesized data results
Assist Customer Success teams with data analysis using AI for business/value case development for key strategic initiatives.
Maintain and enhance internal Customer Success tools and workflows utilizing Power BI, Power Apps, Power Automate, and the Microsoft Power Platform suite.
Collaborate with global/regional Customer Success leaders, Ops, Finance, People & Communities, and other SMEs to translate strategic business needs into scalable solutions.
Track and govern various aspects of Spend for Customer Success including License spend, AI tool Usage, T&E, Events etc.
Model internal business processes and data flow, identifying critical components that affect functionality and system performance.
Identify opportunities to leverage automation, artificial intelligence, and process improvements to increase productivity, improve user experiences, and support business transformation initiatives.

Minimum Qualifications:

Bachelors + 5 years of related experience, or Masters +2 years of related experience
Strong analytical/AI skills to identify trends & patterns in data and interpret, synthesize, and communicate results
Ability to work in matrixed organizations, prioritize what is meaningful to the business and influence decision makers to achieve desired results.
Excellent written/verbal communication and presentation skills.

Preferred Qualifications:

Experience and understanding of CX/Services and Finance organization, processes, and policies are a strong plus
Strong interpersonal and collaboration skills, including ability to manage multiple priorities and timelines

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $93,500.00 to $125,500.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$116,300.00 - $173,500.00

Non-Metro New York state & Washington state:

$101,900.00 - $154,400.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Apply on cisco.wd5.myworkdayjobs.com About employer

More about this job

Skills

Business intelligence
Leadership
Reporting
Business processes
Program management
Business knowledge
Technical support
Microsoft Power BI
Power Apps
Microsoft Power Automate
Microsoft Power Platform
Artificial intelligence
Communication skills
Presentation skills
Collaboration
Create solutions to problems
Work as a team
Sales

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Work requirements

Jobs in the United States